The best restaurants serving American food in South West

blacklisted me because i'm indian and i have a strong accent

Sadly this KFC has been administration since 26th June 2024. Although I don't like fast foods I am sorry to see this building empty and unused.

I ordered at 9:30pm and showed up at 2:30am cold

extremely long wait considering the take away is so close, resulting in cold food!

1st time in a long time... Excellent burger

went to KFC drive through and re confirmed my order with the man who was serving before paying for my order, once paid, i then checked my order before driving off again to find that i had 3 items wrong with my order, after re confirming! the chicken was dry and they refused to refund or to even re make my meal or to even replace the wrong items, we also payed for extra sauce of a charge of 50p and not a single sauce was in the bag, Every time we visit here we never get the correct food! would not recommend this KFC!!!

The restaurant is nice and clean, I had a lovely experience, the food was freshly cooked and the staff was friendly

Food was great especially the fries & gravy. The only issue we had was on driving in at night, the drive in route was not clearly marked and there were several cars getting in each other's way.

Part of my order was wrong. Chips all over the bag. Burger presentation awful. Most of the cheese out of the burger and stuck to the paper, the patty was half out of the bun and cold!

The delivery time kept getting more and more later. Eventually arrived and was cold

My order just arrived from Uber eats half of my order missing and no answer from the restaurant just take the money that’s their only interest…. Give it a miss..!!!!!

Brilliant delivery driver highly recommend, he even helped me reach the food in bag as I'm short

Don’t often write reviews, but felt I needed to this time. Our first night without our children in over a year and we were excited to have some ribs. Ordered 2x full rack of ribs (one ultimate, one regular) and some drinks. Took around an hour to arrive, and when placed on our table the server just said ‘bbq ribs’ and hastily put them down, no mention of which were ultimate… and it was a different server to who took our order so she wouldn’t have known our orders. We then look at our plates as the server hurries off. My partner had 4 ribs and I had 5… they were definitely half a rack of ribs. Considering the full rack of ultimate ribs were £30, there was absolutely no way we were letting them convince us these were full racks. I hovered by the kitchen for a good few minutes while 4/5 members of staff just stood talking. Eventually someone came over (bar staff) who said they would send someone over to check. Another few minutes passed until someone returned and confirmed that a) she put through full racks b) we were served half racks and c) she couldn’t tell which were ultimate and which were regular. She did apologise and took things off the bill (making up something about how she tried to give us both ultimate ribs because my code wasn’t working for the full ribs upgrade - but she said she’d get the code when we she got the bill so I know that wasn’t true as I hadn’t given it to her!). It spoiled our night we were so much looking forward to and worst of all we were still hungry!! It was also no longer hot as we had to wait for someone to come over! If we wanted half racks we would have ordered half racks. I understand things go wrong, I’ve worked as a server before, but I feel they were trying to cover up their mistake instead of being honest. All it would have taken was being up front and apologising instead of hastily throwing them down and running away hoping we wouldn’t notice! All in all a disappointing evening. There were also another few tables complaining about their food/service. It wasn’t even busy! Sadly won’t be returning a lot of money for a disappointing evening.

What has happened to TGI's? I have eaten at many of these restaurants over the years and around the world. Bournemouth has lost the plot I'm afraid! Dirty, slow, cold food and out of order toilets. Expensive (especially drinks) £10 for a 125ml glass of prosecco for instance - which was flat! The staff looked like they were about to burst into tears as well. Really dissapointed.

Had a great time, good service. Good food. Kam is always excellent. Thank you for a great evening. Will be sure to return.