Subway in Plymouth

Ask for non-toasted but they still toast it and when i call the restaurant the tell me "theres nothing we can do contact just eat" even after admitting "i must have put it in the grill by habit"

Order was also missing the crisps in each meal.

driver arrived with wrong order and informed us the restaurant we had ordered from was closed

Rude male staff member at the counter. No smile, barely spoke. Backchatted. Awful awful service and he made a rubbish sandwich.

when I placed the order there was a 10-20 mins delivery estimate. I took over 90 mins to be delivered. and both ends of both sandwiches we stale. not happy at all.

Wrong sauce in sandwich and wrong drink

missing items and order was wrong

Without a doubt the worst sandwiches I have ever received. Bread burned to a crisp and waffle fries hard and inedible. Little steak and tasteless. Very disappointed and waste of money.

My footling was supposed to be toasted. what I got was a cold mess with a side cold as well!

Half the order missing, incorrect items and cold - absolutely shocking! Will not order from here again!

Great service, spot on with my order

The sub wasn't toasted as detailed in the order and the potato waffles were overdone.

Absolutely disgusting only half my order turned up subway blamed just eat no contact numbers available was told to ring and get refund or collect from shop spent over £36 on 3 items rang them for them to renew and we will arrange collection an hour later food picked up they had not done new gave old one cold soggy and falling apart you should be ashamed subway

Rude male staff member with black hair. Always miserable everytime people go in. Needs sacking. Always prioritise delivery’s over people actually walking in. Same as McDonald’s.

The sandwich was great but they’d forgotten my drink and I was given the wrong cookie. They were really stingy on the waffle fries and the churro was rock solid!!

missing a meal phoned them 6 times on the trot, no one bothered answering so put in for refund on missing meal 😕

Driver is not able to read sat nav

Food came cold there was no cheese in my row so really dry and no sauce in the naturals not happy

Best subway I've ever had! honestly so good 👍🏻

Fresh and tasty ingredients, first time ordering for delivery and based on this experience I would order again. Thank you!

Delivery guy was wonderful!! And subway is always delish

Terrible customer service. The guy at the counter was very rude

Terrible customer service! I have never experienced such extreme rudeness, aggression, and unfriendliness from staff in any establishment. This will be my last visit to this unpleasant place. If you’re in the mood for a day-ruining encounter with rudeness, feel free to order food from the guy at the counter in this Subway location.

Excellent! Delivery was quick and food was still warm!

Food arrived 2 hours late, multiple attempts at cancelling the order, both by myself and subway as the driver never turned up, even though they marked themselves as at the restaurant,as it had been sat on a hotplate in subway for 1.5hrs. It has salad and tuna mayo in it. It's absolutely rancid and ruined.

Ordered at 19.07. expected time kept moving. At 19.50 ish I called subway themselves and they confirmed driver was still showing as "due at 19.29" their end and food had been prepared at 19.20ish (in time for our original estimated delivery. I began screenshotting and watching carefully as order had been "driver assigned" since 19.20. Subway called me to confirm driver had collected at 20.35 ish, just as driver tracker became available. Subway also confirmed the driver had taken the hour old food. We received food at 20.51. just eat driver was amicable and tried to get response from just eat to help us resolve any refund/complaint. He left us at 21.20ish as he still had no response and other orders assigned for pick up. I will no longer use just eat, and if they refund me in credit to use only on just eat then I will take further action!

Very nice, added everything I asked for and was toasted great

Wrong order. Not toasted and no sauce as ordered. So expensive and can’t even get a basic order right.

All good, warm food, on time - nothing to fault, would use again.

Awful! Ordered 2 salads and a 6 inch sub. The sub was dry no sauce. The salad wasn’t as it normally is. Hardly any sauce. Definitely wasn’t double meat and cheese like I’ve paid for. Will not be ordering from this one again, is the second time I’ve had issues with this branch.

Apart from the delivery time being quick, its a 1 star. Spent £16 on a cold subway, that was missing half the fillings and the side (which it charged me extra for). When I called I was told nothing could be done and to follow the process of complaint on the app. No offer to send out what they'd missed. And a very quick hang up of the phone. Will not be using subway again for delivery.

Very tasty, and no onions was no onions!

Friendly driver, great service, super quick delivery

Horrible behaviour from driver and subway

Seemed quite dingy, but one of the best Subways I've had!

I had ordered this early so I could be nice and ahead of my work day, and it arrived 15 minutes before my shift was due to start, which was an hour after I'd ordered it. Really inconvenient.

Arrived 90 minutes after ordering and food was cold.

Missing half my food and didn’t do my food correctly

It was all not good enough to dry and cold and too dear

Driver was really good! But the food I ordered wasn’t what I ordered, came stacked with salad which I didn’t add, and sweetcorn and peppers which I did add didn’t come with. Had to scrape the salad and sauces out

I love subway but not the price of the cookies knowing there normal price maybe put the white choc and nut cookies down in price a bit

Delicious as usual and always lots of it

What a terrible terrible delivery driver totally unexpected!!!!

Asked for sea salt in my sub,, was far too much couldn’t even finish a 6inch… very disappointed I was really looking forward to it.

Stone cold absolutely shocking and shocked at no meat !!!!

I’ve been given cheese when I didn’t ask for cheese

Lacking fillings 😡 they are made perfectly in the shop but when you can't see them make it, they don't care how it looks 😭😭😭

I ordered 2 toasted subs and they came cold and un toasted. Sides were also missing

Food was ok, I was sent the wrong cookies on both orders. Delivery was quick, driver/rider was polite and friendly.

Wrap was a wet mess. Cheese bits are stone cold. Very little salad in the wrap and the sun. Really let down

Toasted it when I wanted it not toasted :(

Arrived well packaged and as order requests. Very tasty and filling - many thanks.

Delivery was fantastic timing, however the meatballs werent to be found on one of the subs. And the tropicanas were warm.

No drink delivered paid for a 1.25L drink

Got the food on time but the subs were missing the cheese and all of the sauces and were totally dry. Nacho chicken bites were like cardboard. Not the best subway we’ve had!

I asked for vegan steak because I can’t eat meat and they gave me meat

Potato crinklers - potatoes green Nachos for 2 - smaller portion than for 1 when you walk instore

DO NOT ORDER FROM THESE UTTER IDIOTS

Always tasty at Ebrington street. The cookies were warm ( melted chocolate ), hmmmmm……yum.

Lovely could be a bit warmer the nachos but lovely

Order was wrong, had lettuce and tomato’s which I didn’t want and no pickles which I did want.

Best subway yet, Thanks to the person that made this, Plenty of filling & arrived still warm

Complete wrong fillings in different sandwiches and wrong bread and missing a pizza no seasoning on wedges and was all cold

I didnt get my sauce with any of my subs

Great quality and arrived early

Not very happy food was an hour late and cold. We ate it as we were is hungry. Won't be ordering again !!!

Had a fantastic experience with this mornings team! :)

Pepsi was warm, sandwich was spot on just took a while

I am missing my nachos that I paid an extra £1.70 for.

Brilliant Always enjoyable. Recommend this one, double meat Over done it with the cookie’s but hay…………

Very unappetising nachos thrown in a box looked revolting subway cold barely toasted probably one of the most tasteless meals I've ever consumed

Food was great only thing that would make it better is to put sauce in the sub instead of little pots

Missing half the stuff from order

Overcooked roll just wasn’t particularly great overall. Had a lot of subways worst one I’ve had sadly.

Always good Never disappointed

Great service and low delivery charge with no minimum order price. Will use again.

Wasn’t much salad at all in the salad at all had the whole salad bowl hardly filled half the container so not worth the money. In store it is always fine but poor amount for the price.

Unfortunately we had a cookie missing and one of the subs didn't have the sauce requested.

My order was missing an item that was paid for. Just Eat give you no way to state a single item is missing if you purchase a Meal deal. The only option is to state the whole meal deal was missing and ask for a total refund. The crisps I ordered were missing, but I can not state that due to the limited complaints service on the app.

Great quality super fast delivery polite delivery person. No complaints at all

None of the sauces I asked for were added so they sub was dry

Myself and grandson enjoyed our meals that was fresh teasy and very filling.. delivered by a polite smiley delivery guy

Half of what I had ordered salad wise to go in my sub wasn’t added :(

Asked for mayo in my sub, instead got it in takeaway pots, apart from laziness it was nice.

Wheres my drink that i paid for? I called the delivery driver at the door and he drove off i want my drink

Driver couldn’t find my house maps need updating

Everything was awesome. Only thing I would say is the delivery person 100% needs to read the note on the receipts... asked them to ring bell and they didn't. Living on a top floor flat I don't hear the knocking on main door just my front door so I almost missed it. But Everything else was great

£5.80 for this. They didn't have any Egg or Sausage, and the place is understaffed. Poor girl behind the counter was on her own. Never eating here again.

Good points, Food was good and hot, with prompt delivery. Bad points not fault of store. Online ordering not very clear, we ended up no salad in subs, no cheese on meatballs. We will not be ordering this way again!

Not impressed at all missed food off our order, asked for no cheese with the meatballs because of an allergy and they had cheese on them

Neat little shop and sub was pretty solid. (Highly advise getting the new TLC sub).

Found the best subway meal Keep with them

Part of my order (the nachos) weren’t delivered. Other than that, very happy

Ordered a footlong but received 6 inch Incorrect salad in the other sandwich

Tried other place’s Yours the best Tasty Brilliant thanks

Delicious fresh filled rolls - all exactly as we ordered and delivered to Premier Inn Sutton Road within 5 minutes. Tasty cookies 10/10

Dreadful, order had driver at restaurant and the order was cancelled moments before the delivery due time

Forgot most of my order my drinks and cookies and it’s freezing cold and not toasted I want my money back

Forgot half the things I added to my salad

The bread was stale and falling apart. After a fews mouthfuls I had to remove the filling from the sandwich and eat it with my doritos. Faor to say I was very dissapointed with my lunch. Any chance of some money back?