McDonald's in Plymouth

Friendly staff, food delivered to car quickly

My food was hot and absolutely tasty.

Our ordee did not turn up at all, i had to take my daughter to macdonalds myself after waitong over an hour, hungry daughter n not happy mum!! Would not use again, said it was delivered but not yo our address!

poor customer service cold food!

No bacon in burger. Food completely stone cold and soggy. Three and a half hours late

Extremely late, all dips missing, cheese missing in burger, wrong milkshake. Just poor.

food was lukewarm, miserable delivery driver. as he handed over the food, the emergency alert went off and that slowed things down and the driver barley spoke English. I left a tip and he was still abysmal.

For over an hour it kept getting delayed then told me it was delivered when it wasn’t i left a complaint and then it arrived fairly quickly i ordered around 5pm and it has arrived at almost 8pm i understand if busy or weather is bad i used to work in fast food but this is ridiculous

Our driver turned up with just our drinks and refused to go back to McDonalds to get our food and said there was no food on the order when it quite clearly stated on the receipt there was 5 meals. We then had to drive down to McDonald’s to collect the food ourselves and wait for the food to be remade. Very unhappy and will be wanting a full refund.

Ordered at 15:48, lost track of how many times the delivery time changed, eventually got it at 18:21, minus the dips and straws! Food was cold, not impressed.

The four burgers and chips were all cold, two out of the three drinks were only half full as they had spilt. Definitely will not be ordering McDonalds thought here again as the food was ready and sat waiting long than it should have been.

large drinks and fries are not a large, drinks were half full and no ice or spillages as the bags were dry, chips were half filled, should have paid for a small, would have been the same size

Every time I come to this drive through they make you park and wait for your food. That's not a drive through isit? That's a park and wait.

Food was pretty Quick, same old story with the food, chips cold, ordered apple pie but didn’t get one. As always there seems to be a problem when ordering Mcdelivery as they always seem to mess up the order, COMPLETELY USELESS.

Missing items and what did arrive was cold. Running theme with this particular McDonald’s.

Very happy tasty too. One happy driver who delivered it to me as well. Good job 👍👍👍

Rude and you can’t keep up with demand. Cars littered everywhere

Food was stone cold, Chips soggy, no toy in the happy meal. Burgers missing sauce

wrong order, when right one turned up it was cold.

a waste of money 30 pounds 2hrs late and stane cold. discussing

The food arrived hot and on time and the driver was friendly and polite

The most gorgeous delivery driver. Guapo❤️

we ordered two mc flurries, time they arrived they were both melted,just like a milkshake

Tastes better than but looks loo

sat down road had to go looking for him very unhappy

meal turned up cold, i thought these drivers are supposed to use insulated bags.

Over 2 hours to deliver and then it was cold

Horrendous experience, FOOD NEVER ARRIVED after waiting nearly 4 hours.

3 hours late and food was wrong and drink was missing

Out of two meals they somehow missed one burger from the order, delivery initially said 30 minutes but ended up being an hour.

Big tasty was not tasty. In the bin, was like slop. Half a large hot chocolate. The rest was good.

Very patient courier - thank you

Absolutely horrendous ordered just after mid night at drive through and took the absolute piss. Been waiting nearly an hour still not here, got ignored by staff , ect WILL NOT COME AGAIN!!!

Wrong order received. Completely wrong order!

ordered 5 plain cheesebugers and they came un prepared had to make them myself !

always something missing. Now a kid doesn't have food.

Hits the standard, however check your order, if drive through, had a couple of missed items. I always check and they honour it.

delivery time was excellent but we got someone eles dinner

Order not complete. No cookie. Rang McDonalds just down the road. Wouldn't put right must tell you!

Someone at the branch can't count - I have an item has been missing - again! Tonight it's a burger so one person is now sat waiting for the reorder while we eat - which estimated at over an hour!

Love bringing my son to this mcdonalds. He loves it too.

food was cold and not edible. usually it's ok but it wasn't possible to eat it for both me and my partner.

Lacking of ketchup dip which i paid

delivery driver was phenomenonal

I did not receive my order. and was rufused aa refund even though i was in and waiting and hungry. I also have security camera to prove if needed i did not receive my order. i was lucky that the manager At McDonald's March Mills. Plymouth. gave me th

Always forgetting items and not refunding for them. Always late. Always cold.

How are you supposed to consume a milkshake with NO STRAW...!?!

Drink delivered spilled and less than half filled

Best McDonald's around. Great food. Edited today 1st November 2024 Food only just warm. 5pm not too busy. Usually hot food. Very disappointed today

What happened to the free chicken nuggets if you spend £20 as I’ve been charged for them

My food wasn’t delivered to the salon and was in the rong place

food was cold!! the mcrib tasted worse than a rustlers burger! waste of money!

Watched the driver go the wrong way to us and made it a longer journey then it should have been, food was cold when arrived.

Good service but meal had been standing around a while Not pleasant atall

Fast food you get what you pay for

There is a serious problem regarding this restaurant and McDelivery. We have ordered on many, many occasions and every time there are missing items. Missing dips, missing burgers, missing fries, incorrect orders. Even when we have removed Mayo in customise ingredients due to an allergy, the mayo is still put into the burger. In fact, on the last order, no mayo was specified but the order arrived with no patty and mayo, so was just a bread roll with mayo in it. In addition, you have to chase Uber Eats and they just will not redeliver.

Came quickly was quite warm still and well packaged better than usual

It's a small place so when it's busy the carparks are full and you move nowhere fast. Visited on a wet evening and the floors just become super slippy - that said service was great and the tables where clean

Fast delivery, food was still warm for a change. Lovely polite delivery driver.

Queue up and wait for 2 cheeseburgers?! What a joke! McDs is never fast food these days!

Food was stone cold could not get through to any one to tell them . Chuck it all away whay a waste money

Broke my window just for my morning fix after work :) .. quick service on the drive thru :)

Delivery driver was a really nice guy. Top marks from me

Food was cold, dips were missing, drink had broken seal so leaked and half empty plus they gave 2 oasis drinks when I ordered 1 oasis and one coke

delivery driver was very rude. I had to go to the road to collect my order

Food was cold, salad was brown and ready for the bin

Food packaged terribly. No straws, sauces as ordered, napkins. Items squashed. Very poor experience.

Was well impressed today. Was busy but ordered on the app and chose table service. Can out in about 5 minutes roasting hot. Tried the coffee for the first time and was alright, only had an Americana to play it safe but was good.

the delivery was great but we were missing sauces and straws

Did not arrive and said it was delivered even tho we didn’t receive an order

very nice driver. it’s mcdonald’s food so…

Food was stone cold. Dips and straw not provided

Food is always cold here. They seem to prioritise the delivery drives than the customers in front of them. 20 mins wait for food to be cold. Crownhill is better. Don't see why they get it right and plympton dont.

I order more then 1 hour. they delivered 1 hour and 30min late. plus items missing in the order. just bread meat and mayo and some salad to cover and make it full. cheeseburger is just the meat,burger and one slice of cheese. fried they ar the small and in the order they need to be medium. I pay too much and from my opinion I get half of the items inside the burgers. one more.. plus milkshake i order large and I receive medium. impossible. I have pictures

ordered at 6 pm and didn’t get the message to say it was prepping till 8

Food missing and refusal to replace monopoly stickers not on fries and take ages while they 'make checks' do not come here if u value your time

I order more then 1 hour. they delivered 1 hour and 30min late. They was saying ( your order will be with you in 35 min) plus items missing in the order. just bread meat and mayo and some salad to cover and make it full. cheeseburger is just the meat,burger and one slice of cheese. fried they ar the small and in the order they need to be medium. I pay too much and from my opinion I get half of the items inside the burgers. one more.. plus milkshake i order large and I receive medium. impossible. Same thing all the time. Nobody there to take a some measure. To much waiting and you get some meat and bread. Waiting 1 h 30 min that was the problem and getting half otlf the price I pay for it.

Got my order wrong but they were very busy food was ok

no straws with milkshake and no dips joke

not 1 thing in the bag that I ordered it was all wrong

Super friendly and helpful staff . My Big Mac burger was perfect bread is fluffy and not soggy and not burn. 😄

Food was fine but they forgot my sauces again. Every single time

Excellent staff, service,coffee & ice-cream 😎👍

I only received half of my order and my children have gone hungry , I’m not happy!!

driver must have dropped shakes. none of them were salvageable.

Pre order food at 1700 for a 1815 deliver it came at 1846 and was missing the main burger from the mael, got chips and drink but no burger

Nice and hot for a change. Great tonight.

In minutes, kfc is going to sell 🍟 freis by counting them intseat of put the price they reduces the portion think people stuip

Breakfast Mcmuffin noticed the muffin was smaller & every time you took a bite, it fell apart, bigger muffins. PLEASE!!

food took an hour from ordering to arrive, and when it did it was not even slightly warm, following driver on map and could see he only traveled about 100 meters and parked up for at least 10 minutes. It was not McDonald's fault the food was cold and unedible.

This service is absolutely rubbish, can’t even get your order right, how do they not look at the bill and think our chicken nuggets are expensive, sort your service out McDonalds or don’t offer this service

I ordered a happy meal as a treat for my 7 year old grandson. we were waiting 2 hours from ordering to delivery. Food was fine and person who took my call at the restaurant was lovely but they couldn't find my order. Very disappointed

They're alright down there you know. Gets a bad rap but I've always got what I ordered in a timely manner too. Been to worse.

not the first time I've ordered from McDonald's and not received the dips.

Food was cold. Ice cream melted in the bottom of the bag so went straight to the bin

I am smashed, what I have just eaten isn’t my order, but it’s filled a gap! Cheers guys 👍🏻

Chicken in chicken burgar was too spicy bar from that enjoy it

All good was freezing cold. Still unable to order hot chocolate or milkshakes

delivery driver top guy deserves a pay rise unbelievable service such a nice guy.

Burger bun was stale, fries were soggy, cold and so bland and the nuggets tasted like fish and I’m allergic so it’s gone in the bin today!