McDonald's in Plymouth

Horrible experience. We've been waiting for over 3 hours. Food was not delivered. On Just Eat website there was a message that the order was delivered. Just Eat stole our money! Never again!!!

Very polite delivery person, apologised for order being late even though I could see it wasn’t his fault, as he was waiting to collect from restaurant for 20 minutes

Delivery time got moved back 4 times to over an hour later. There was cheese missing from one of the burgers we ordered

We paid extra for extra sausage in both muffins but was not given them and they were both burnt

food was cold missing a a burger which mean I had to go with out lunch.

Delivery time was just within the initial latest delivery time. The food was lukewarm, barely edible unless you were very hungry. Chips were limp and unappetising. My first order via just eat is likely to be my last.

Chips were so soggy that they were uneatable. My milkshake was spilt everywhere. No extra sauce in my Big Mac

Asked for no cheese in the wrap and it had cheese in it and as im lactose intolerant i could not eat this. Very disappointed

No sauces and cheese was included when not asked for due to intolerance.

Ordered from tavistock road McDonald's, waited over an hour to be told food was delayed to be delivered, continued waiting for over 2 hours for the app to say the order had been delivered ahead of the actual time. never actually got any food in the end and still waiting for a refund.

I ordered at 11:00 it’s now just gone 13:00 and it’s till not here

Food was freezing cold and tasted disgusting, water over 2 hours for delivery, “Fast Food Delivery” 👎🏽

absolutely ridiculous. waiting over an hour and when the food came it was stone cold. Will NEVER use this company again. Had to go to McDonald's myself and get fresh hot food. Not even worthy of 1 star !!!

our meal did not come with fries.

Our order turned up missing the McPlant burger so someone missed the main part of their meal. Disappointed

Food was hot and driver was polite and respectful to my property thank you

food took over an hour and a half to arrive it was very cold I believe it had been left on side waiting for a driver to arrive to pick it up .

Food wasn’t that warm and bags were squashed.

absolutely shocking service missing half the order asked if I could pick up what was missing. was refused MOD shocking customer service , w9nt be going back . maybe coaching and support is needed

Forgot sauces and lukewarm warm

When you get the wrong order , you cant contact Just Eat directly

The food arrived late and it was all stone cold.

Ordered crispy chicken salad and got no chicken

drinks were both spilled inside the bag just a tiny bit got s bit on one of theice-creams

Gave a 1 star because we never received it they marked as delivered but we did not get that's for sure !

Nice food but no straws supplied with our drinks

Brilliant food one very happy customer😁

Courier was quick and friendly, food is delish 😋

food was cold, it was obviously prepared well before the delivery driver was ready.

No egg in the muffins, both muffins burnt, poor quality

No fries were delivered with the order

Food was hot very well packaged and delivered with care :).

Tried something new, not a fan, stick with what you know .How many times I got told this?.

Food was cold and milk shakes should have been banana but didn’t have any flavour. So undrinkable. Very disappointing.

missing happymeal drink and banana milkshake had the purple grimmis mixed in with it

Not happy with my order the food was cold and the coke was diet not classic coca-cola

very lovely courier polite and friendly 😊

Food was delivered nice and hot and the delivery driver was very nice.

for once it turned up on time nd was fresh, makes he'll of a difference when the driver doesn't do 6 or 7 other deliveries when on the way

Half of 2 drinks missing, half of 2 chips missing, no dips

half the order was missing, got a refund of £8 which didn't take into account having to re order the food and pay the delivery and service charge again! can't speak to anyone to sort either, terrible service

was that late I never got it 🤣🤣🤣

I don't really leave reviews but I wasn't happy at all with the triple cheeseburger I got on a Sunday evening.look at the picture that mcdonalds use to promote the item and compare it to what we got. Now I know how Michael Douglas felt in the movie falling down! It looked like somebody had sat on the thing!

food not correct no double big mack

Very poor don’t want to give any star, got wrong orders pay £51 for my order and got two burgers that wasn’t even mine, I sent you the photo of my order and items I have order I will never ordered from you again

What can you say? It was McDonald's, nothing exceptional and not too expensive.

Bag not sealed, food was cold and coffee spilt everywhere

I had a minor issue at McDonald’s today, but the manager handled it quickly and politely. He sorted it out perfectly :) Great service! Always come here late night and will continue to 👍🏼

Was really impressed with the pancakes at this place, cooked perfectly. Really the whole breakfast experience was good. The service from the staff was really good and they have got a good attention to detail and customer focused.

Was like any other McDonald's, really. Long wait for basic food.

The delivery was very late, and the food arrived cold

This restaurant needs a big shakeup…..a simple order placed on the McDonalds app is missing on my delivery…..Have to wait 15 days for a refund. Absolutely appalling service!!

My car boiled over and an amazing employee called Kirsty came to the rescue with fresh water when we parked and again when we left. Thus lady deserves a promotion as she could have not been more caring and helpful which was going out of her way. Our 3 young children are also grateful for getting us home without more overheating. Thank you Kirsty and you are a true star.

What makes this the best McDonald's is the manager pat it's spotless clean professional and all the staff are friendly the will bring your meal to the car and they can't do enough my double mac and cheese meal was fantastic 👌 😀

Driver was very polite respected our property and the food was hot thank you

The guy just let himself in my back gate

My food from McDonalds was cold it was horrible!!

quick delivery. hot and tasty.

delivery driver Spilt my hot drink all over the food soaking all the food. when i reported it back, no refund and no food to eat. Appalling services

drinks were half full yet i paid for a large. absolutley disgusting

The delivery driver clearly had many (too many deliveries) too make he made the decision to deliver first to someone 3 times the distance away from us.. it takes 7 mins to get to our house from the Tavistock branch and it took over 40 mins to get our delivery. Watching him on the tracking app was painful he even drove past our address to go to a petrol station only then to double back to make the delivery. The food was cold so had to be reheated… the worst experience I’ve ever had.

This mcdonalds restaurant is shockingly terrible!! Every single order made through uber eats items are forgotten!

Always forgetting things. Not small things, they actually forget full meals. When you ring to complain they just tell you to ring uber eats. Uber eats refund you for the meal BUT if you want to order again to actually get what you wanted, you are charged again for delivery. Absolute waste of time. This is aDELIVERY ONLY review. Where possible we shall just do drive through as the service then is fab.

Took ages and they forgot loads of things from my order usless.. like got the easiest job in the world

There was a big Mac and a quater pointer missing from the squad meal everything else was there

Missing syrup for pancakes so couldn't eat then as too dry

two of our packs of chips weren't there when we got our order. not good enough.

keptchanging delivery time begginning to wonder if it would come ended up waiting an hour

Good food, but no point of booking a delivery time if it's 45 minutes late. Ordered for a lunch break and arrived when lunch was over.

Breakfast great ! Service great Follow me Insta @constantfaffer247

Without a doubt the worst place in the city to pick up food as a delivery driver. Staff ignore you despite there being a designated door for drivers and when they don't ignore you the foods never ready,

Great McDonalds, staff were excellent in helping when my little boy got very upset. They also brought out lots of treats for thr kids - ballons, flags etc. Colouring sheets and crayons also provided. The food was fresh and toilets were clean. Definitely recommend.

food was great but the delivery time was absolutley appauling. Over an hour and abit wait...

I had places my order by 0805 and live about a mile from the restaurant. The food arrived at 0915.

Delivery was 45 mins, not great but not too bad. I ordered a double sausage egg mcmuffin but got a bacon egg mcmuffin!

Said no ice in drink and it arrived with ice in.

Not the best food this time guys, but delivery was great

Icream melted all the food was freezing cold

Contacted the resteraunt who were really helpful and explained they were awaiting a driver when the delivery times kept changing. However, when the delivery arrived the food and hot Chocolate were really cold. Also the extra hash brown ordered was not provided.

Could have been quicker but wasn’t

Ordered a double egg and sausage muffin Absolutely delicious would order again

Only 1 star because I couldn’t submit without it - wrong order sent rang McDonalds they say to get hold of Just Eat - no way of getting hold of them no telephone number to speak to anyone had to use the app and all you get is something that say whether your happy with your order

Never thought to ever review a Mcdonalds quite honestly , but credit where credit it due this particular one set the bar high for service , better than many real restaurants. The most extremely polite people I've ever met in a Maccy Ds. Far friendlier than some of the real restaurant places I've eaten in too. So aside the meal well done to the staff here . The quality of service outdid the food.

waited for over an hour. when food finally arrived it was stone cold

I called in after my Shift with South West Blood Bikes for food 28/6/24. I was met personally by a lovely lady which I can only assume was the supervisor. She personally took care of my order and seated me as it was very busy. She was extremely grateful 🙏 for the Blood Biking community and what we do. I would like to extend my personal gratitude for ypur service this evening. A big thank you from all at South West Blood Bikes 🏍

Great delivery. Very polite driver

Didn’t get half the food, have photos of what say triple cheeseburger on the wrapper and it’s still incorrect

The service is always good here 👌

We are missing one double cheeseburger

Food & the driver was great, thank you guys ⭐️⭐️⭐️⭐️⭐️

Fries were soggy. Burger wasn’t even wrapped right and it was cold and drink spilled all over food

A Cappucino and a Poridge....15 minute wait...unbelievable...no explanation, no apology...not good enough!

Perfect delivery and great driver

delivery was perfect no issues at all , food was awful

chips were extremely salty and cold, 1 big mac and chicken sandwich were cold, milkshakes were great tho,

big Mac and quarter pounder were rock and and taste was off! cheese burger was fine and chips! waste of money as only the fries and cheese burger was edible..just very wrong in so many ways how food can be given out to a customer like that.... probably was the last order just before 11pm so they probably didn't care about my food....

Absolutely love there sausage egg McMuffin they should be available all day long . 10/10

Delivery was late and because of this it was also cold.

Drive thru order this time. Folks are always helpful it's just the food presentation that sucks. 😬😂

took an hour to receive it, the time just kept being extended. the driver spoke so quietly I couldn't hear what they said and pretty much ran off after handing me the bag! you need an option of tipping AFTER receiving deliveries, so it can actually reflect the service received