Marco Pierre White Steakhouse Bar & Grill Plymouth in Plymouth

A mixed bag, went with high expectations but left disappointed. Lots of friendly staff but a little disorganised. Drinks took a long time to appear after ordering and then arrived at different times over a 10 minute period. The prawn cocktail looked nice but was quite tasteless. After that our steak arrived and we were given completely cold plates. The steak itself was tasty and tender, the chips were ok, the sauces were very small but reasonably tasty, the onion rings were bland. The puddings were ok, nothing special. All came with premium prices attached. The cheapest bottle of red wine @ about £25 was actually very nice and the best value part of the meal. What you are paying for is the name, the view, which is outstanding, and the veneer of eating in an upmarket venue with smartly dressed waiting staff, all of whom were polite and reasonably efficient. Would I go again, possibly, but I won’t be rushing back.

Appalling over priced food as are the majority of these chef named restaurants.

Lovely restaurant - great atmosphere, delicious meals and the staff were welcoming. Our waiter Paul was professional, attentive and knowledgeable about the dishes. Would highly recommend.

Went for a birthday meal. The food was average, considering I went for the fillet steak with garlic prawns. Steak seemed watery with rubber prawns. At £38 I'd expect better. Service was good, but the food wasn't. Won't be back.

We came here with high expectations regarding the view and food. The ambience seemed very chic at first, we had a seat right by the window. Unfortunately, the lighting wasn't set well, so you couldn't really see the view. Overall, the volume was very high and a quiet conversation was not possible. The starters didn't come together, a spoon was forgotten with the soup and only served when asked. The appetizer tasted good. The main course was okay, nothing special. The steak came rare instead of medium as ordered. Unfortunately, the children's meal was also delayed, which is of course difficult to overcome with a hungry child. Another spoon was forgotten for dessert. Overall, we had hoped for more from the food and service as we are used to much more from MPW in London.

Impeccable service from Abby, she was lovely and attentive throughout. And the food is absolutely delicious, it’s the highlight of my trips to Plymouth every time.

Your paying for the name. Food was tasteless, although well presented. Booked weeks in advance as a suprise birthday party of 15. We were seated in the middle of the restaurant but then we were told we were too loud and we needed to be quiet or leave. We took our own cake but ended up leaving before it came out due to being made to feel uncomfortable and in case we sang too loudly. Our bill was over £1000 We didn't hear any complaints when we paid in full, even though the food was not as nice as expected. Won't go there again even in a small group due to paying for over priced food.

Visited for a family celebration on a Tuesday lunch time. Greeted by a miserable girl who never greeted us or smiled. Restaurant was quiet. Another miserable tall blond waiter came to take our order. 5 ordered fillet steak but my daughter didn’t want chips and was told she could not change them for another side. No she was told but could order another size de off the menu. We asked for 2 baskets of bread with oil and balsamic, 1 basket with butter arrived 45 minutes later. We asked again for the other basket which duly arrived but no basamic. This arrived later with 2 baskets of bread! This is my fourth visit here but sadly will be my last. Our bill was £400 including a 10% service charge. Needless to say we took it off the bill.

Probably the best meal we have had out in a very long time. It was exceptional! The scotch egg starter was out of this world and we shared the chateubraind and it was incredible. Would highly recommend. The setting is lovely and the staff were very polite. Can’t wait to come back!

Had a great view of an early firework display a nice bonus when one was not needed . Service from Kiera and Francesca was excellent. As for the food!!! 😎👍

Staying at Hotel after looooong day. Took half an hour before I got a drink. Woeful service.

Little things weren’t the best but we still enjoyed ourselves

Had a lovely sparkling afternoon tea with a friend for a birthday treat; lovely views, attentive and friendly staff, and impressive selection on the afternoon tea stand. Would have been a 5 star but the scones didn't seem very homemade? Couldn't fault otherwise.

Steak was nice. Would have been better with chips.

It’s the third time we’ve been there now and the food is just disappointing. It’s not a cheap place to go but you saved poor quality cheap food most of it looks like it’s been frozen. Not impressed if I’m paying that sort of money for food I expect it to be freshly prepared not from the freezer. The prawn cocktail was boring with no garnish same with the steak the fillet you could taste of been frozen watery not good at all. And then to finish the evening at the coffee is disgusting .🤮 The only thing that serves the place is the service and the view

Had a superb meal last night, Dan the manager was so helpful even sorting a problem with our room out, Paul the waiter very attentive and knowledgeable on wine, they had ran out of Primitivo so advised a very good close alternative. Thanks to all.

We had a Prosecco high tea, all I can say is shocking for the price you pay, The Sandwiches had no filling in them apart from the Slice of Salmon in one of them and you only get 1 glass of sparkling ......Would I come back again definitely not .....WASTE OF MONEY

Excellent food, (mussels/baked Camembert to start. Shared a tomahawk steak for me main. Crumble/sticky toffee pudding for dessert). Excellent service from our server Alexandria. We used vouchers from our anniversary which made for a great all round night.

Fantastic venue with views to die for, delicious food and excellent service from Paul and his team but what else would you expect from a M P W restaurant.

Lovely setting, food disappointing.

Absolutely disgraceful meal very disappointed! I don’t mind the price but the food is too low quality taste like ms express food the bread look like the £1 bag of bread to be honest street food is far more better the food serve in this restaurant. If I can give lower than 1 star I would. Service was good atmosphere ok. Food -0

Visited the Marco Pierre White at the Crowne Plaza hotel whilst we stayed. TLDR: Had a most excellent visit aside from a few very minor issues. The food was excellent and in abundance. I was very happy with the scotch egg dish as well as the enormous onion rings (although lacking a lot of flavour). I also had the Gratin Dauphinois which was a highlight. The rest of my table thoroughly enjoyed their dishes (steaks and a fish dish). It did take a little while to arrive but we expected this may be due to some of the dietary requirements. We also sometimes struggled to get the attention of the waiting staff to make requests or enquiries and on one request we didn't get the item we asked for but these were very minor issues. Overall an excellent experience and would recommend highly. Thank you once again to the patient manager and staff for a memorable experience.

Food, service and drinks were all very nice, will definitely return for another visit as we enjoyed it very much. Too nice not too.

I would like to start this review with saying how kind, Friendly and hard working the waiting staff are at this restaurant, but unfortunately that's where the good points end. The restaurant was lovely with amazing views and so we ordered our food. I chose the Tiffin curry , I was excited to try it with the promise of fresh mango and ginger , it sounded amazing. The curry arrived at the table - what a let down, sat on my plate was a small ramekin of rice and a small bowl of what looked like chip shop curry sauce! I was so dissapointed, there was no garnish, no nan bread , not even a pot of mango chutney - this was Marco Pierre White , I had imagined all sorts of special touches/extras but nothing! The curry was bland and was the quality and look of a Chinese take away curry, I was so dissapointed, it certainly hadn't seen and fresh mango or ginger! My daughter ordered the fish & chips, the fish was just a grey mush in batter, there was no lovely flakey pieces like you would have expected for the price, just awful low grade fish! We have had nicer fish from the chip shop! My husband had steak , he said it was cooked ok but there was quite a bit of gristle running through it and nowhere near as nice as the steak he had in the restaurant Miller & Carter the night before. Whilst we were in the restaurant we witnessed 3 other customers send their steaks back to the kitchen as they were overcooked and tough. A girl on the table oppisite us was sawing with her knife desperately trying to cut her steak, eventually when she got a piece into her mouth , she spat it back out, because she couldn't even chew it. Our experience of this restaurant was really bad, it was such a shame because we had lovely staff, beautiful views but very over priced low grade food, quite honestly Marco Pierre White should be embarrassed to have his name associated with such poor food and for the prices the restaurant charges there needs to be a serious shake up in the kitchen department on providing a higher standard of quality food!! I would definitely not return or recommend.

Food was amazing as always very friendly staff. We were served by Harry, very knowledgeable about the menu, very efficient and friendly :) we will be back. I also had a free glass of champagne as it was my birthday :)

We booked an afternoon tea for 20 people for a 90th Birthday surprise. The staff were brilliantly accommodating, fabulous sense of humour. The food was scrumptious, all who attended thoroughly enjoyed the experience. Amazing views. Thank you so very much!!

Wonderful Resteraunt, great staff, view and superb food!

There is no alternative to dairy on their starters, as apparently all their food is pre prepared.... Their goats cheese is apparently cheaper than their bacon..... A swap goes against their allergen policy.... And it would be creating a new menu.... at least this was the four different excuses I was given as to why they could not accommodate my allergy that they so neatly have cards printed for..... Swapping butter for olive oil in the spinach side is fine though 🙄 Well at least that's what they told me this time round... Last time however nothing was two much trouble.... But then the head chef wasn't in, so clearly whoever was offering great customer service on that previous occasion was obviously breaking the rules. Shame as Christian the waiter was consistently good on both occasions and the food was nice the first time. This time didn't get to eat, whilst waiting for the many stages of in situ complaint restaurant manager, hotel manager etc (hence the many different excuses) I was then pressured into we only have one of the dishes I wanted left (Still early evening) I can only assume in an effort to shut me up. If I wanted to eat at a pre proportioned restaurant where every meal carefully matches the till, I would have gone to a Harvester. And had more choice.... Meat and salad are never a problem there at least. Oh and to add insult to injury, a complaint online after the fact takes two week for the same manager, Shauna I believe, to eventually respond to say sorry you were disappointed and we do not recall not being able to swap the spinach, well that as I said above is because you can make swaps but only if your head chef feels like allowing a customer to create a suitable alternative dish. Next time please actually read my written complaint. Pretty sure their website states a quicker response required, and Marco must be so proud of the extended attention to detail. This restaurant plays on a good chefs name and decent view it seems. But if you have allergies or food requirements so many better places to eat. Disappointing 😕

Beautiful view and lovely staff but unfortunately the food was a dried up tasteless sandwich and chips! How can anyone get a club sandwich so wrong? I wish I had gone to marks and Spencer's and bought a sandwich from there! Come on Marco Pierre do you really think your lunch time food is of an acceptable standard? Very very disappointed 😞

Absolutely brilliant. Fantastic night out. Food and drink was amazing 🤩 Staff were professional and really nice people. Made our evening even more enjoyable.

The staff was excellent, a big shout out for Brandon he was very attentive, the food was amazing

Extremely disappointing service and food. Save your money and go-elsewhere. Acclaimed 3 star Michelin chef Marco Pierre White! How exciting to be visiting one of his restaurants for afternoon tea!! Even at the eye watering 20 pounds a head it was worth trying. Well, nothing had been baked freshly. It looked like cheap packet goods were used. The scones were small and hard, sandwiches tasteless with zero fillings and the cakes were dry and uninviting. The two service staff were unhelpful, complained that they had to “make it all myself” (coffee), even an order for earl grey tea was a bit much to accommodate. The words ‘Indulgent, luxurious, charming, freshly baked and delicious’ were on the website, well NO, NO, NO, NO AND NO.

Excellent food, and great service by Mitchell. Fantastic views

We went for afternoon tea for my sister's birthday and the food was lovely l would have preferred a choice of sandwiches but this is only down to personal preference. The service was excellent and Christian who served us was extremely pleasant and very knowledgeable when l asked him some questions. Couldn't have been more helpful. My sister was also very happy when she was given a complimentary glass of prosecco for her birthday. Thank you. 😊

The food is very good. The staff service is amazing

Service was the worst experienced in the past 2 years. Drinks and food order given in the first 5 minutes, BUT first course too 50 minutes. Second course of just cheese and creme brulee another 40 minutes! Total of 2 hours for 2 courses. MD was impersonal and very brief. Not a good experience. Overrated and not a service experience. Stay away - it's not worth the wait!

Bought a Groupon for a gift for someone to eat here. Unfortunately the company behind MPW had listed Plymouth as one of the venues for this dining experience by mistake. So they refused to honour the booking and said we'd have to get a refund from Groupon. Very poor.

Disappointing….very slow service with inattentive and slightly rude staff. Shown to table and waited for 20 minutes before a drink order was taken. Noticed other tables had similar wait time too. Food ok except for 12oz fillet steak that was over seasoned (way too salty) should have complained and sent it back but that’s not our style. Won’t eat here again even if we stay at the Crown Plaza again.

Spent 30 pounds on roast chicken that took over an hour to come that was so dry and the sauce was so salty made me feel Ill. And the waiter was really rude when we complained about the food. I’ve had school dinners better than the food here 😂

I went here for my birthday today and it made my day. Paul our server was amazing, so helpful and sweet really made my experience special. ❤️ they sang me happy birthday and were all so lovely especially Paul. Food was lovely and cocktails amazing. Great old fashioned. Would defo recommend and go again 👌

Quite possibly the worst meal I've had in a long time, and definitely not cheap. Ordered the chicken forestiere. Chicken ok but tiny portion, instead I had a plate full of frozen spinach and what I suspect was also frozen not fresh mushrooms. It was supposed to be served with confit potatoes but there was only one slice of potato and just a huge mass of chopped frozen spinach. The spinach and mushrooms were warm but absolutely not fresh. I ended up eating the chicken but leaving the veg as it was inedible. Ordered a sticky toffee pudding which was ok but I suspect had not been cooked fresh either. I can't believe that for the price of eating at this place that the chefs can't serve freshly cooked food. Will never eat here again. I might as well have eaten at wetherspoons if I'm going to be served reheated food!

Firstly I must say the food was good. We had a main course each and were both happy with the food. Sadly the service on the day let everything down. The service was not attentive, slow and forgot parts of the order that never arrived. It was a lunch time and wasn't really busy but still we left feeling disappointed with the service.

Very average food not what you would expect from MPW. Food ok if you haven't got a good allergy or intolerance. There were Coeliac's dining also and the choice and availability was very limited. Very good card system showing the person's food intolerance. Over-priced for what you got, seemed more like prepared, shipped in food than fresh chef prepared, more like up market pub chain food. Nice friendly staff. Would I recommend it no not really.

I was staying at the hotel and ordered room service as I was on my own and not feeling very well. The food was fairly quick, well presented and hot. Unfortunately it was very bland. I have given 3 stars for the service. Sergio took my order and was very friendly, polite and helpful (I asked about portion sizes). He was also polite and professional on delivering the food to my room.

Went out for a birthday meal with family been here many times before your ordering has changed on the menus we were not aware

Lovely lunchtime meal to celebrate our wedding anniversary, amazing views of Plymouth. Our waiter Christian, was very attentive and made us feel very relaxed, also gave us a complimentary Prosecco as it was our anniversary.

Our first time there and we had an amazing experience, food was fantastic and the young man who served us was fantastic too and I might add a great moustache !! X

We saw the reviews on Trip Advisor regarding Paul and the quality of the food - having now ate at the restaurant, I can confirm that Paul is amazing and truly elevates your experience at the restaurant. Highly recommend.

Not what I expected from a top chef, it was more like an up market wetherspoons. No full options for coeliac/ lactose diets. Very disappointed. Lovely staff, poor value for money, nice setting. The Crowne Plaza ought to reconsider who they rent space too. Marco ought to look at what he's doing too, not really chefs but warmer uppers.

Staying at the Crowne plaza and came for dinner. Was greeted warmly by Francesca who showed us our table overlooking the town. Brandon our server was attentive and helpful when we asked questions. Service overall was great and even the food runners were super polite. Food we had Scotch Egg: cooked fresh and was delicious Tart of mushrooms (special) : delicious but could do with more sauce but personal preference Mains Lamb: Cooked perfectly pink - small downside was 2 tiny potatoes but husband demolished it fast enough! Chicken foriestiere: delicious succulent chicken - sauce was nice and rich- a lot of spinach but ate all Overall visit : 9/10 We will be revisiting

Had a great meal last night, great food and wine. The service was also great and didn't feel rushed. The only thing we didn't like was the discretionary 10% tip. You can ask for it to be removed but it makes you feel uncomfortable, although we did and left what we felt was the right amount without being told what to leave.... Overall a lovely evening.

Good friendly service Can get busy at times

Restaurant itself was lovely and the views were amazing! Unfortunately was sat next to drunken bullies seemingly taking photos of complete strangers and belittling them. However aside from that, had a pleasant evening. All made better by our waiter Paul!

Had a wonder evening with great company. Paul, our waiter was faultless 👌🏾 the view was beautiful and the view was divine. 10/10 for the food…I had the lamb

Great food with even better service. Plenty of choice and a nice clear view of the sea. Paul made our night even more special with his great service from helping us decide a winner in rock paper scissors to explaining some items on the menu. Will definitely come again. 7pm Dinner service

we where 6 people for afternoon tea the presentation of the venu excellent the food very good the staff couldnt do enough the Maltese man in charge excellent plenty of room very warm amazing views could have been 2 scones per person on plate their was plenty of fresh cream 2 much infact could have service 2 scones the children enjoyed the tea and service the music mazing trully relaxing meal could have been just a few more sandwiches on top to give it a wow factor yes very nice salmon very nice,and the Calmari very fresh welldone all just afew adjustments to meal to make it a Wow factor thankyou

Amazing service from start to finish ! The food was delicious steaks with onion rings and cabbage on the side then sticky toffee and crumble all finished with a lovely coffee.. 10/10. Paul was amazing and so friendly! Thankyou Thankyou Thankyou

What a wonderful place, with great views across Plymouth Hoe. The food was delicious but what made our dining experience was our waiter Paul. He was very attentive, amusing and polite. Will go again. 5 Gold Stars.

Our visit here was amazing. Paul was incredible as our waiter so fruendly and thought of everything amd very attentive and polite

Paul our server was very helpful and nice to talk with. He could not have done more. The food was very nice. Had the lamb then stick toffee pudding

A bit pricy, but very good service, lovely meal.

Great location, stunning views, superb food and really attentive service from our server Paul who was faultless. The menu has a bit of everything for everyone and the cocktails are great too!

Amazing lunch to celebrate 1st year of retirement, husband’s birthday next weekend & our 37th wedding anniversary beginning of April. Food & wine were lovely but made even more special by our waiter Paul. The wine we initially ordered was unavailable so without being prompted...

What has happened to this restaurant? At best I would say average and certainly not worth the money, my advice go elsewhere. There are far better places in Plymouth who offer much more. Staff were indifferent and I didn’t realise there was a 10% service...

So.. this restaurant is not being well managed. The staff are not attentive. The food was underwhelming and attention to detail was poor. The staff are not adequately trained and they’re fairly blasé about their roles. Value for money? Not at all. I think Marco...

We visited here tonight, first time and had high hopes of it being very premium, high end, level 10 kinda stuff, aware that it would be expensive but willing to pay for an incredible experience.. That is not what we got. The staff were brilliant,...

We visited with some friends for dinner. The evening started with a ten minute wait at the host desk despite staff walking last. When we were eventually seated we were left waiting for a good 15 minutes before our drinks order was taken. The drinks...

Have to say we read some of the reviews and we was worried but fantastic food fantastic staff will definitely be visiting again enjoyed

Porterhouse steak for two was so so tough and sinewy we couldn't cut it with steak knives. Eventually gave up and sent it back to kitchen. Replacement sirloin was tough dry overcooked and tasteless. Back ground music far too loud. Staff were friendly however. Keep staff, change butcher.

This stunning penthouse steakhouse has unrivalled views and the food and service are fantastic without crazy prices , well done Shauna and Francesca both were exceptional at making a solo diner feel welcomed and well catered for

Food was great as was the service. It was very quiet when we went so can't really comment on the atmosphere but it was early on a Sunday evening.

The restaurant is very very cold and you must keep your jumper or coat on. Took over 40 minutes before we had drinks. Seemed understaffed and we were in restaurant over an hour just to get a main and a dessert and two soft drinks....

A weekend away with my son, who is 12. We weekend away fairly frequently. As we arrived at the restaurant I was disappointed to have to ask if we seated ourselves, despite our reservation. I was advised to wait, which took 20mins, not a good...

We had arranged a friends baby shower here with afternoon tea. Prior to our booking we were very well looking after by Brittany who helped to organise our day! When we got there on the morning to decorate before the rest of our party arrived, we were looked after by Dan who was brilliant nothing was too much, and he was so helpful making sure we had everything we needed. They catered for vegetarians and took anyone who had any allergies very serious, we felt very well looked after. Was a perfect day, and extremely helpful staff, and the afternoon tea was lovely.

Good, attentive service. Tasty starters. Average mains. Cocktail very watery & undrinkable. Nice dessert. Good wine. Good atmosphere, great views. Comfortable temperature until 9pm, when temperature dropped considerably.

A massive thank you to Katie and the team for helping make my daughter's tenth birthday a memorable one. She loved the mocktail and table decorations Katie provided, none of which were prompted by me! Thanks again, we will be back.

Excellent evening as always. Fillet steak was cooked to perfection - melted in the mouth and sooooo tasty!

Unbelievable….. Fantastic food, fantastic views, fantastic staff, fantastic service just fantastic full stop.

The view from the restaurant is beautiful. Service was good, however, the staff seemed rushed. The food was mediocre and missing the love. I ordered grilled plaice a la forestiere. The fish was good, steamed rather than grilled and the rest of the ingredients, spinach, mushrooms and watercress not seasoned at all. As a side I had Gratin dauphinoise which was quite nice but other than that, it really did not feel like a cohesive dish. I am not one to complain about restaurants, but I had high expectations, and I was not satisfied. Probably not going to come back.

Lovely food with a great view, brilliant service. I would recommend.

Great service but food was just above wetherspoons standard. How can any half decent chef turn a really good bit of meat into a chewy raw steak when requested medium well. Windows were covered in dirt as well as dust and old food on the floor. 10 out 10 for the service but the rest was mediocre.

Lovely cream tea, drinks & staff Good view as table by window & sun was shining!! We will be return.

I really enjoyed the restaurant, The staff were very polite and the food delightful, I enjoyed it so much that I booked this forthcoming weekend for a nice steak lunch

We arrived on 30th December having been told there were no vacancies for dinner on NYE, but went up to the restaurant to double check...'yes sure no problem, what time?'. 9 o'clock please and do you take Blue Light Card even on NYE..?' 'Absolutely'. Result.!...

View and setting; stunning. Food; delicious. All let down by the poor service. Waited well over 5 minutes at entrance, while the manager dealt with a telephone inquiry. And then a further 5-10 minutes for a table to be cleared. We were there for 90...

Great view from restaurant. Lovely food, excellent service.

.... the waiter called Mitch! He was an absolute superstar for quite a challenging table. But - everything else was just poor or at best average! Truffle salad returned as there was no truffle at all... sauces with the steaks were split, and the crumble...

Unfortunately all the hype, all the glamour for a bland tasteless meal. The steaks were poor, tasteless and unfilling. Food overall abysmal. The service Unfortunately wasn't great. The young lady tonight was polite and well mannered however the gentleman we had as our waiter for the majority of the evening missed the mark. Yes of course he did the normal bits and pieces but he was at times away with the fairies and for some reason off with the female guests. Now the steaks came out about 5 minutes before the chips so you find yourself waiting. The drinks were overpriced. I cannot stress how bland the food was. It tastes nearly of nothing. Then the added service charge almost £40. Sorry but your arnt that high enough to charge such prices. After all the hype. We tried. We didn't like. And won't be back again. Miller and carter definitely are better and ahead of the game.

Their food is tasty, excellent service and calm attendants

I can't under the mixed reviews on T.A. This place is superb! We took advantage of the 50% lunch menu and had an outstanding meal (fillet steak for £15!!!!) . The staff were suitably attentive, the setting was stylish and the food was delicious. Fabulous...

Had a lovely afternoon meal and cocktails with my husband. The food and drinks are amazing. I like to mention Christian that made and served us was a very pleasant waiter.

Had a lovely family meal with my mum. The table was decorated for my mum. The girls serving us were fabulous. Couldn’t do enough - my mum absolutely loved them. They sang Happy Birthday and brought out her dessert with a candle. Excellent burgers - would have liked a wider choice if I’m honest. But didn’t spoil the meal.

We had a wonderful experience at the Marco Pierre White Steakhouse Bar and Grill. Myself and my wife came with my disabled dad and sister and nothing was too much hassle for the wonderful staff. Paul greeted us to start with and he was friendly and fun. We were then waited on by Darcey for the night and she was fantastic. Knowledgeable about the menu and brilliant with recommendations. She was charismatic, friendly and nothing was too much hassle. The setting of the restaurant is stunning and the food is well worth the price, I'd especially recommend the Scotch Egg to start with and Chicken for main. All in all a wonderful evening and thanks again for your hard work and service.

Belated birthday meal for son and his wife, we all agreed this was the best we had eaten here having regularly visited over the last 5 years. The food was excellent, perfectly cooked. Great atmosphere and staff were great.

Had a great meal after a long day at work. The fish & chips were delicious. And my server was great - ask for Katie B. when you visit!

We have stayed at the hotel many times but never bothered with the restaurant as we always thought it was just 'a bit of a gimmick', the man himself has probably never been! Well this time we had dinner and you know what it does not matter if he has or hasn't, the setting is of course excellent, over looking Plymouth Sound, the décor is lovely and lighting great in the evening. The food is excellent French onion soup was delicious and the lamb I had was cooked really well. The staff are knowledgeable and helpful so overall it was a great experience. Hotel guests got 10% off as well so quite a result. (Shame he was not there, best chef to ever come from the UK!).

Tonight we had a table of 18. Sat before 1730, left around 2030. The people serving were attentive and obliging but there were clearly problems meeting orders, plus the quality of food was poor, with several dishes going back and many others not sending them back for fear of delay. Between servings some were waiting a good 30 or 40 minutes and that was after prompts. In fact between main and dessert we were waiting over 60 mins for the entire course. The quality of food was no where like what we have had on two previous occasions, before I would have praised this place. Genuinely a well known lower std chain would have been more consitant which is a real shame to say. Even from the start, after ordering drinks, some people were still waiting for a bottle of wine to the table after the starters were arriving - thats weird isn't it. The management of a large table was clearly a struggle, you would think moving all servers for 10 mins to blitz would have been the right thing. The cocktails were gd, that's possibly the best point I can mention. Our host spent a lot of money, well over £40 per person on food, probably more like 75 to 100 with drinks, not worth it by any means.

Great location, very attentive and polite staff. We'd visit more often if it were closer.

We had a lovely prosecco afternoon tea. Thoroughly recommend it

We stayed the night and had breakfast, a great selection of cooked, and continental selections. Staff was helpful and friendly Price wise, you pay doe what you get, and it was worth the price tag