Based on 831 opinions finded in 3 websites
Based on 831 opinions finded in 3 websites
Opinions
Customer service was absolutely fantastic!
Jason Robilliard . 2025-04-19
MORE AT Google
Food was cold and looked like it was thrown together
Louise . 2025-04-09
MORE AT Just Eat
delivery driver was fast picking up order and fast delivering very friendly
Jon . 2025-04-05
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Food was nice and hot, while drink was nice and cold.
Chris . 2025-04-03
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Burger was truly epic, looking forward to next time already.
Mike . 2025-04-01
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Food was freezing. Had to put in air fryer - defeats the point 😤
Molly . 2025-04-01
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Food was absolutely delicious and delivered on time driver was polite and very respectful.
Brad . 2025-03-28
MORE AT Just Eat
Insanely overpriced and not nearly worth the price. Burgers are greasy, lackluster and fully disappointing for the over £10 price. Fries sold SEPARATELY. A burger and fries will roughly run you £16-17. Do NOT come here go get a burger literally anywhere else.
Undead Tragedy . 2025-03-24
MORE AT Google
We ordered through deliveroo as a treat for our children we spent £90, the order kept being pushed back for delivery every time I checked, when it finally over a hour late the food was stone cold not even slightly warm, when I complained to deliveroo they would only refund £14 absolutely shocking service and would never use again!! It's not acceptable to spend so much money and it not arrive as it should, this wouldn't be acceptable in a restaurant so why is it acceptable with a delivery!! We couldn't eat any of it!!
Mrs Eggy . 2025-03-20
MORE AT TripAdvisor
Delivery driver was fab and food was tasty and warm
Elena . 2025-03-10
MORE AT Just Eat
Always nice burgers here, can’t go wrong with them!
Leo Tadgan . 2025-03-06
MORE AT Google
Nice cheese veggie sandwich and fries very 🤤 Great peanut butter milkshake!
Jack Porter . 2025-03-05
MORE AT Google
food came on time but the food was cold and burger was very messy
Sophie . 2025-03-02
MORE AT Just Eat
Food was lovely however would have liked the option of no salt on chips!
Shauna . 2025-03-01
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First 5 Guys Experience and underwhelmed tbh.. chips were cold on arrival
Steve . 2025-03-01
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Food was cold and order was wrong. Worse value for money of any take away I have ever ordered
Matthew . 2025-02-22
MORE AT Just Eat
Food cold and tasteless very dry
Steve . 2025-02-16
MORE AT Just Eat
friendly delivery driver, lovely food
Louise . 2025-02-15
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ordered a large fries and have barely any in the bag
James . 2025-02-15
MORE AT Just Eat
Packaging was inadequate as the fries were strewn all over the inside of the bag and lost temperature.
Chris . 2025-02-15
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You just kept pushing the delivery time. It’s so frustrating
Sarah . 2025-02-14
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Food was cold, delivery took two and a half hours......never again.
Daniel . 2025-02-14
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On time but only because the app kept changing the time! Food arrived cold, no straw with the milkshake.
Rebecca . 2025-02-14
MORE AT Just Eat
The regular fries have reduced radically
Jonathan . 2025-02-07
MORE AT Just Eat
Great food & great delivery, thanks!
Nick . 2025-02-06
MORE AT Just Eat
Friendly delivery driver with excellent customer service throughout.
Laura . 2025-02-04
MORE AT Just Eat
DEEEEEEELISH Bacon Cheeseburger with fries….. SUPERB SERVICE from motorcycle courier too - 10/10 THANKS
Gavin . 2025-02-04
MORE AT Just Eat
Food was freezing cold and and a stodgy mess
Caroline . 2025-02-03
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Food nice but could have been hotter, despite leaving clear instructions delivery person still went to the wrong door.
Edward . 2025-02-01
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Nice tasting food , chips spot on , delivered on time
Nicola . 2025-01-30
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Was late and absolutely freezing
Katie . 2025-01-28
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Delivery was in good time but the food was awful couldn’t eat it.
Sheldon . 2025-01-16
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The burger and hot dog were so squashed it was inedible… fries were ok.
Luke . 2025-01-08
MORE AT Just Eat
Patty was dry, burger crushed, bacon dry. Literally worst burger ever to touch these lips. Even the dog turned it down
Henry . 2024-12-31
MORE AT Just Eat
The food took an hour to come from ordering, stated half hour when ordered. Driver stopped off at McDonald’s on the way I’m guessing for another order,then it was cold and missing a portion of fries. Won’t be ordering here again
Marie . 2024-12-24
MORE AT Just Eat
bird at the counter was a rude little egg
riley stacey . 2024-12-23
MORE AT Google
shocking for the price chips was cold
Josh . 2024-12-17
MORE AT Just Eat
Food was cold when it arrived. Arrived really late
Michael . 2024-12-12
MORE AT Just Eat
all ok as expected. quick delivery and good service
Ryan . 2024-12-08
MORE AT Just Eat
Awesome service by a young lady called daisy helpful and very well spoken and mannered
Angela Reed . 2024-12-07
MORE AT Google
ordered cheeseburger with jalapeños and hot sauce... came with neither!! not good
Brett . 2024-12-05
MORE AT Just Eat
Good atmosphere, good service, but the burger is average at best and greasy. The fries are nice but no better than you get down the chippy. Far to big portions, threw most of the fries away. 2 large portions between 5 and still too many.
Shane Fitzgerald . 2024-12-01
MORE AT Google
Burgers were pink throughout. Minced beef burgers should be brown and cooked all the way through
James . 2024-11-18
MORE AT Just Eat
Going to the Cinema and hadn’t booked anywhere so ended up going in here as all the the other places were rammed Burgers were delicious but would have been better in a 5 inch Bun so it all stayed in. Thought over £60.00 was a lot for three people Place was clean staff were polite but would consider going elsewhere next time
SBFRANKFORT . 2024-11-16
MORE AT TripAdvisor
So, I totally love FiveGuys, yesterday however the chips where SO salty I had to throw them away! ( Did not have the time nor want my burger to go cold whilst disputing those salty chips ) The staff are lovely and the main attraction ( my burger ) was perfect and that peanut Shake amazing. But yea maybe lay off the salt, I think next time I'm here all ask for plain chips.
Adrian Moore . 2024-11-15
MORE AT Google
This place is amazing!! Fries and burgers are delicious and the unlimited free refills for drinks is excellent! Would definitely come again!
GoPlaces58964080700 . 2024-11-10
MORE AT TripAdvisor
The staff were so lovely. Stacey was so kind and helpful. Thank you so much for helping us today with my friend's phone. I really like the vibe there and the toilets were super clean with great service. I would definitely recommend this place.
Chavvakula Parvathi . 2024-11-09
MORE AT Google
All good.just wish the music wasn't so deafening loud...
maria y . 2024-11-05
MORE AT Google
Cold chips and warm burger for 2 @ £32 Delivery by deliveroo not direct ?
Kelvin Maddern . 2024-11-04
MORE AT Google
Had a £32 order delivered from Five guys via Deliveroo Chips were scattered all over the bottom of the bag and were STONE COLD,what were left in the cartoon with no lid were warm. Bacon Burger was wrapped in foil, there was more cheese on the foil than any where else! Burger was WARM, but Tasty, Never again for me. COMPLETE RIP OFF. Can't speak for the wife,but all was eaten as we were starving Marvin's!! Apparently info about delivery, said he had another delivery on route to us, might have been Scotland lol🤣🤣🤣
Kelvin M . 2024-11-03
MORE AT TripAdvisor
Popped in after seeing a film at the local cinema as hungry, it was a Saturday evening so busy. We looked at the menu board but that’s where we stopped as seeing it cost around £11 a burger and £6 extra for chips it was to expensive for us so went elsewhere to eat.
T.H . 2024-10-29
MORE AT TripAdvisor
The burger and fries done the job and satisfied my cravings.
Adrian . 2024-10-23
MORE AT Just Eat
Great food as always, quick service and very clean. Friendly man took our order, patient with kids choosing food. Do find it a little pricey, so only visit as a treat
Sarah M . 2024-10-20
MORE AT TripAdvisor
The food arrived cold. Everytime we order from just eat its always something wrong.
Christina . 2024-10-19
MORE AT Just Eat
Absolutely amazing first time eating it was shocked how good it is only thing is for me it’s not a bad thing a large chips is huge lol
Ashley . 2024-10-19
MORE AT Just Eat
Burger was average but the shake was ok
Chris . 2024-10-19
MORE AT Just Eat
Rosie who served us on 9.10.24 gave me and my sister fanatic service and was very kind to us both. Thank you Rosie for making our evening.
Ellie Louise . 2024-10-09
MORE AT Google
The best milkshake I’ve ever had! Well worth it
Craig . 2024-10-03
MORE AT Just Eat
Unfortunately only 3 out of the 4 burgers were delivered. Very disappointing especially considering the cost
Ian . 2024-09-28
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Celebrated a birthday here, the manager James was ultra nice to us! I have asked them to bring the cake out as a surprise and he did and also offered us milkshakes on the house. Thanks a lot!
Oksana Hagen . 2024-09-16
MORE AT Google
Food was incredible but very overpriced.
Carla . 2024-09-15
MORE AT Just Eat
I genuinely can’t understand the negative reviews for Five Guys. This isn’t a restaurant you would go to for a special meal etc - it’s a fast food burger bar… We went today, two adults and 3 children. Table was clean and staff were polite. Drinks were refillable which was great for kids and adults alike. Burgers were lush, a ton of fries and we were still full up several hours later. Unlike BK or McDonald’s the burgers taste fresh and the salad etc is actually fresh and tasty. If you’re going expecting a restaurant experience you stand to be disappointed but if you want great food in a fast food venue don’t delay!
rmpcbh692 . 2024-09-07
MORE AT TripAdvisor
Nice quick driver food was still warm and filling
Dawn . 2024-08-26
MORE AT Just Eat
Ordered via Uber eats. The order was so poorly packaged that the whole order ended up on the pavement! Called the restaurant and they couldn’t have cared less. Awful service!!! Don’t even bother!!!!
Lisa . 2024-08-26
MORE AT Google
Can customize the own burger by yr dietary,this is great 👍🏻. I even had patrons for the Hong Kong branches of five guys as well .
Charlemagne Wong . 2024-08-24
MORE AT Google
missing my milkshake.then rang to see where it was they knew it was missing then they hung up on me
Frankie Turff . 2024-08-23
MORE AT Google
They got the order complete wrong, wrong sauces, onions etc all mixed up.
Zoe . 2024-08-22
MORE AT Just Eat
Utter shambles. Gave me the wrong order and did nothing to sort it, will NEVER order again.
Callum . 2024-08-16
MORE AT Just Eat
Horrible restaurant and customer services! I orderd a delivery which costed me 78.51 and received nothing via uber eats! When I went to the restaurant they said we can’t help! They refused to give me the contact number to the delivery person either! Don’t order from them, they are not trusred
Moataz Mohamed . 2024-08-10
MORE AT Google
we ordered 2 burgers 2 cajun fries and a regular fries, only the burgers and regular fries came. five guys were brilliant and got the money refunded quick for us but we would still have to pay delivery again to reorder the fries.
hayley . 2024-08-02
MORE AT Just Eat
Exactly what you want to find when you fancy a good burger! The burgers were delicious and cooked to perfection, the chips were cooked well and very tasty, the milkshakes were brilliant! So glad we found this place!
Kat Pierce . 2024-07-30
MORE AT Google
a mixed bag this time. the burger itself lived up to my expectations, but the fries were a severe let down! completely limp and lukewarm with half of them have a soft and squishy texture. considering the price of the fries and how important they are to the experience, it's safe to say I was left very disappointed.
David . 2024-07-27
MORE AT Just Eat
Decent burger. Got regular chips and got given tons, gave some to the seagulls. Banana milkshake never disappoints
Graeme Baillie . 2024-07-17
MORE AT Google
Well there a lot I can say but there not enough space. So short story is my order did not turn up I had someone else order where I ordered 3 burgers 2 drinks 1 hotdogs what I got was a hotdog a burger and chips. I tried to call the restaurant and no answer this is the last time I ordered because it a joke.
William . 2024-07-15
MORE AT Just Eat
The best burger restaurants in Plymouth by far. Cooked on site and made to order. You can combine various drinks together through refills and they have free nuts! It can get very busy but worth the wait.
Darren Barlow . 2024-07-15
MORE AT Google
Over priced chips really salt 40 pound for 2items not worth the money
Harley Benney . 2024-07-07
MORE AT Google
Milkshake lid hadn’t been put on properly so leaked in the bag. Some chips hadn’t been cut so were bigger and this meant they weren’t fully cooked. Burger was great quality as per usual.
Charley . 2024-07-07
MORE AT Just Eat
promise time of 6 o'clock but didn't arrive until gone 7.
zara . 2024-07-06
MORE AT Just Eat
was this a joke the delivery was very pool. the chips are cold . I waited over three hours for the food. I won't be ordering again
Martin . 2024-07-06
MORE AT Just Eat
Great food but the milkshake was missed off of this order, hence the 3 stars
Nick . 2024-07-03
MORE AT Just Eat
Burgurs are very good but over priced, Cajun fries are very good but still overpriced and the milkshakes are the best I every tried but still overpriced. Will I be back, probably but the price is too high. I would recommend five guys (the best burgurs in the fast food chain business) but be aware of the price
Olivier Fennig . 2024-06-29
MORE AT Google
couldn't fault.. really enjoyed it. 👌
gareth . 2024-06-22
MORE AT Just Eat
Way overpriced and pushed into making decisions on what to buy, made the choice disappointing.
Mel Jones . 2024-06-09
MORE AT Google
Staff were happy and courteous , premises were very clean and the food was delicious
blightster1106 . 2024-06-04
MORE AT Google
So Nando’s was rammed so this was second choice and super disappointing. I wish I could find something positive to say but sadly not. The interior is clinical and unwelcoming. Whilst the table had been wiped there was ketchup on the floor. I had a milkshake - it was huge but there was no option for a smaller one. This was accompanied by a cheese dog which was a sad affair - over £7 for a single sausage and something orange described as cheese inside a soggy bread roll. The paper bag the food was served in was full of chips which I guess you are supposed to fill up on. This was my first and definitely last visit.
Sharon T . 2024-05-28
MORE AT TripAdvisor
That’s a tasty burger indeed. Shakes are amazing !!!! Totally worth it ……
SaS BuD . 2024-05-22
MORE AT Google
Food is freezing cold, not wrapped up properly, contents has leaked all in bag … the worst Meal I’ve ordered!!!
Paige . 2024-05-16
MORE AT Just Eat
£11 on a burger that had tasteless patties, awful bread and was incredibly hard to get my mouth around without it falling apart and going everywhere. £6 for chips that were also a let down as most were scraggly bits. Not a pleasant experience, most of my food was left and everything was hella overpriced. If I had ordered through Uber Eats or the like I would have asked for my money back. Not worth it in my opinion.
Tamara M . 2024-05-16
MORE AT TripAdvisor
Lovely food and great service. The food is almost always spot on and when I have pre-ordered and there is a small delay I have been asked to help myself to a free refillable drink. They are also generous with chip portions!
Sonia . 2024-05-12
MORE AT Google
milkshakes missing from order, rang the restaurant and they made two more but informed me that I have to contact just eat to deliver them. rang the number and the automated voice tells you to use the app, the only option on the app is a refund. very disappointed and wish we just went to mcdonalds and spent half the amount. lesson learned
Emma . 2024-05-11
MORE AT Just Eat
Got the wrong order delivered, trying to get in contact with the branch is near impossible by phone
Floyd . 2024-05-10
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Food was tasty as always, quick delivery, chips were not the warmest but thats to be expected with a 15 min drive to deliver.
Stephen . 2024-05-08
MORE AT Just Eat
Quick service, good food. Fabulous burgers and milkshakes..
Rebecca Nicholas . 2024-05-05
MORE AT Google
Lovely attitude from the delivery man
Mark . 2024-05-01
MORE AT Just Eat
Very tasty burgers, service is considerably fast when you think about how tasty burgers are!
Ozcan . 2024-04-24
MORE AT Google
Best burgers in Plymouth! Never a bad meal from Five Guys, staff friendly as always. We love the Oreo bits milkshake so much. 2 bacon cheeseburgers, large fries, milkshake and a refillable drink almost £37
Sharon Tanner . 2024-04-23
MORE AT Google
Cross contaminated food, JustEat just ignored the complaint.
Craig . 2024-04-22
MORE AT Just Eat
Fries were freezing cold and a disappointment.
Gary . 2024-04-22
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One of the burgers only had a half a burger in the bun?
Ross . 2024-04-20
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Ordered a bacon cheeseburger and a normal cheese burger. Bacon was basically non existent and my partner took a bite out of her cheese burger to see it was completely pink in the middle. Yes I know you can eat beef raw however my partner doesn’t choose to eat it raw and could not stomach any more of her food and had to throw in the bin. A £15 burger wasted as it wasn’t cooked to the proper standard
Ben Bishop . 2024-04-19
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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