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3,80

Based on 804 opinions finded in 3 websites

3.3Ambience4.3Cuisine3.8Price4.8Service
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Nº 628 in 950 in Plymouth

Nº 20 of 37 American in Plymouth

CUSTOMERS TALK ABOUT DISHES WITH..buncookedcheesebacon

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Can customize the own burger by yr dietary,this is great 👍🏻. I even had patrons for the Hong Kong branches of five guys as well .

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Charlemagne Wong . 2024-08-24

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missing my milkshake.then rang to see where it was they knew it was missing then they hung up on me

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Frankie Turff . 2024-08-23

MORE AT Google

Horrible restaurant and customer services! I orderd a delivery which costed me 78.51 and received nothing via uber eats! When I went to the restaurant they said we can’t help! They refused to give me the contact number to the delivery person either! Don’t order from them, they are not trusred

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mizoo hanafi . 2024-08-10

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Exactly what you want to find when you fancy a good burger! The burgers were delicious and cooked to perfection, the chips were cooked well and very tasty, the milkshakes were brilliant! So glad we found this place!

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Kat Pierce . 2024-07-30

MORE AT Google

Decent burger. Got regular chips and got given tons, gave some to the seagulls. Banana milkshake never disappoints

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Graeme Baillie . 2024-07-17

MORE AT Google

The best burger restaurants in Plymouth by far. Cooked on site and made to order. You can combine various drinks together through refills and they have free nuts! It can get very busy but worth the wait.

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Darren Barlow . 2024-07-15

MORE AT Google

Over priced chips really salt 40 pound for 2items not worth the money

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Harley Benney . 2024-07-07

MORE AT Google

Burgurs are very good but over priced, Cajun fries are very good but still overpriced and the milkshakes are the best I every tried but still overpriced. Will I be back, probably but the price is too high. I would recommend five guys (the best burgurs in the fast food chain business) but be aware of the price

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Olivier Fennig . 2024-06-29

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Way overpriced and pushed into making decisions on what to buy, made the choice disappointing.

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Mel Jones . 2024-06-09

MORE AT Google

Staff were happy and courteous , premises were very clean and the food was delicious

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blightster1106 . 2024-06-04

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So Nando’s was rammed so this was second choice and super disappointing. I wish I could find something positive to say but sadly not. The interior is clinical and unwelcoming. Whilst the table had been wiped there was ketchup on the floor. I had a milkshake - it was huge but there was no option for a smaller one. This was accompanied by a cheese dog which was a sad affair - over £7 for a single sausage and something orange described as cheese inside a soggy bread roll. The paper bag the food was served in was full of chips which I guess you are supposed to fill up on. This was my first and definitely last visit.

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Sharon T . 2024-05-28

MORE AT TripAdvisor

That’s a tasty burger indeed. Shakes are amazing !!!! Totally worth it ……

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SaS BuD . 2024-05-22

MORE AT Google

£11 on a burger that had tasteless patties, awful bread and was incredibly hard to get my mouth around without it falling apart and going everywhere. £6 for chips that were also a let down as most were scraggly bits. Not a pleasant experience, most of my food was left and everything was hella overpriced. If I had ordered through Uber Eats or the like I would have asked for my money back. Not worth it in my opinion.

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Tamara M . 2024-05-16

MORE AT TripAdvisor

Lovely food and great service. The food is almost always spot on and when I have pre-ordered and there is a small delay I have been asked to help myself to a free refillable drink. They are also generous with chip portions!

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Sonia . 2024-05-12

MORE AT Google

Quick service, good food. Fabulous burgers and milkshakes..

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Rebecca Nicholas . 2024-05-05

MORE AT Google

Very tasty burgers, service is considerably fast when you think about how tasty burgers are!

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Ozcan . 2024-04-24

MORE AT Google

Best burgers in Plymouth! Never a bad meal from Five Guys, staff friendly as always. We love the Oreo bits milkshake so much. 2 bacon cheeseburgers, large fries, milkshake and a refillable drink almost £37

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Sharon Tanner . 2024-04-23

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Ordered a bacon cheeseburger and a normal cheese burger. Bacon was basically non existent and my partner took a bite out of her cheese burger to see it was completely pink in the middle. Yes I know you can eat beef raw however my partner doesn’t choose to eat it raw and could not stomach any more of her food and had to throw in the bin. A £15 burger wasted as it wasn’t cooked to the proper standard

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Ben Bishop . 2024-04-19

MORE AT Google

Hit and miss on food and service. A bit pricey.

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Ciaran Brooks . 2024-04-13

MORE AT Google

Great Burgers and stacks of chips followership by an amazing milkshake, just a bit pricey.

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Kevin Gregory . 2024-03-30

MORE AT Google

Best burgers, fries and shakes I've ever had! Expensive....but what you pay is what you get and that's 100% pure quality!!! 🤙🏻

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Matthew Stewart . 2024-03-30

MORE AT Google

Food is good but pricey. Service is good .

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George Smith . 2024-03-11

MORE AT Google

Excellent burgers a little pricey but lovely very busy

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Isobel Jane . 2024-03-08

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Probably my favourite burger joint

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Rafay Wasty . 2024-03-04

MORE AT Google

Just about the best you could ask for at a fast food location.

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Paul King . 2024-03-03

MORE AT Google

Blimey this was expensive, had food just for me and paid for five guys full meals! Food was nice but couldnt fill the void left in my wallet after

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YEET hole . 2024-02-26

MORE AT Google

Very good meal, burger chips and drink. Would be a five star but for the price; but nowadays understand due to staffing issues, utility prices and other over heads

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Kevin C . 2024-02-23

MORE AT TripAdvisor

Went there for dinner, good food, we don't have many of these in Italy.

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luca . 2024-02-18

MORE AT Google

Food was lovely but tomato was missed out of my burger order.

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Joanne Butler . 2024-02-13

MORE AT Google

Brilliant time, went in to try the milkshakes and the staff were very welcoming and helpful, ready to answer any questions. Would definitely recommend to anyone.

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Bradley Wiltshire . 2024-02-01

MORE AT Google

when we visited the place was dirty. ie food wrappers and drinks cups left on tables food dropped on the floor. we had food and a milkshake was shocked at the price of the shakes at £5.75 for one shake no bigger than a maccys shake food was that hot considering it had just been cooked. we took our food outside for cleanliness.

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joseph brooks . 2024-01-20

MORE AT Google

Food was amazing as always quick service and the penuts were back. Always a plus.

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Ruth Nattrass . 2024-01-17

MORE AT Google

Tasty, fresh and hot. Exactly what a burgushould look and taste like, fries were amazing and hot too. Service was friendly and quick.

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yatna110 . 2024-01-13

MORE AT TripAdvisor

Quite pricey for what it is, although the portions are reasonable

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Robert Foster . 2024-01-09

MORE AT Google

This was the first time visiting in person, I'd previously ordered for delivery but fancied a change from the usual fast food restaurants. What can I say... The burger was amazing, so tasty and even going for a small burger it was very filling. The chips were pretty good when fresh and I think the best part had to be the milkshake... Reminds me of the old Wimpy shakes. Was more expensive than McDonald's but for a treat it was well worth it. I can't wait to go back for another burger and shake.

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Rob Beard . 2024-01-08

MORE AT Google

Staff were awesome as usual and food good as ever

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Michele Jackson . 2024-01-04

MORE AT Google

Terrible! The burgers were burnt and somehow cold, the chips were soggy and too salty and it was the best part of £50 for 3 of us to just have burger and chips. Disgrace.

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James Molyneux . 2023-12-31

MORE AT Google

Typical top notch Five Guys situated in the Barcode building with great views over the city to the sea...we are just after lunchtime on Boxing Day, it was very quiet and spotlessly clean, the service was as usual with this chain excellent. We ordered the bacon double and a topped hot dog along with fries, chocolate and biscoff milkshakes which were all top quality and delicious. As usual free peanuts on hand for everyone, not the cheapest meal out but great value for the quality of the food.

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Glen A . 2023-12-26

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Tasteless. I only eat fast food occasionally as a treat but being Christmas I had a cheeseburger for a quick lunch. I had a McDonald's a month ago and reckon it was tastier than five guys. For a gourmet burger it does not deliver and is not worth the price which could buy lunches for a week. I had a five guys a few years ago and was wowed by it but has gone right down. I won't be getting another

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Tabitha B . 2023-12-22

MORE AT TripAdvisor

five guys so good i dissociated and almost passed out

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si muller . 2023-12-22

MORE AT Google

Four of us went today for burgers 1st time we had been the first order for 2people cost 35 pounds 2burgers 1 fries 2 cokes. I asked where the beef came from I was told its from Germany, I did not place an order neither did my daughter. We then asked for a tea and a coffee but you don't serve hot drinks.I think your customers should be informed that you use foreign suppliers for the meat products that you serve the potatoes came from Britain were fried in peanut oil but no information about the meat. Why foreign meats and not British Beef? We did wait until the other people we were with ate their food.they had already placed their order and paid

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Anne Jamison . 2023-12-18

MORE AT Google

A little more expensive than other burger places... but wow! The burger was incredible and the chips were not only amazing... I had enough to choke a donkey 😀 Also... I'd highly recommend thier mistakes. Great food

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Adam . 2023-12-16

MORE AT Google

Visited 23/10/23 in the evening. Really dissapointed with the food. Over £23.00 for 2 burgers and 1 portion of chips. I asked if they did vegetarian burgers, and they said they did so i ordered that. I was presented with a burger bap that contained a lettuce leaf, some peppers, fried onions and fried mushrooms. Not even a burger and as an ption for vegetarians, really poor effort. Very poor effort.

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Kristal Rocks . 2023-11-27

MORE AT Google

The hot dogs are amazing, definitely underrated as everyone talks about the burgers.

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Captain Morgan . 2023-11-09

MORE AT Google

Absolutely awesome place...Best one I've ever been too.... Big shout out to Rhi. We asked for a taster of one of the milkshakes. And we were expecting it to be a tiny cup with a little bit in. But no she came out with 3 full size milkshakes for FREE. Absolute legend Rhi. Thanks...deffo recommend. (Apologies if i spelt the name wrong)

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Brogan Saltmarsh . 2023-10-30

MORE AT Google

Their burgers are delicious with a choice of up to 15 free toppings. Their skin on French fries are also top drawer. Restrooms nice and clean. Looked like a well run place.

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Anthony Robertson . 2023-10-29

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Bit pricey but the chips are the best fast food chips around.

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Rob Horne . 2023-10-28

MORE AT Google

Proper burgers proper chips and awesome milkshake!!!

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Justin Loss . 2023-10-27

MORE AT Google

Can't go wrong with 5 guys. It's the best fast food chain burger and well worth the price increase over some of its rivals. Burgers hit the spot every time, staff always seem lovely, free pump sauces and the portion size of the fries is insane!

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Peter Johansen . 2023-10-27

MORE AT Google

Not the fastest of burger service at a Five Guys but the quality is consistently high. Very helpful staff and clean interior. What's not to love, it's Five Guys!

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Julie O'Regan . 2023-10-26

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"Best burger of my life", yeah? My local kebab shop does better. Its overpriced for what it is and doesn't live up to the expectations. The staff were nice and the design gave me a nostalgic vibe, tho. It was somewhere to eat but I'm not coming back.

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Maou . 2023-10-25

MORE AT Google

I'm not kidding, this is the best burger I have had in a long long time. I don't know why, but the fizzy pop from the machine is just pure heaven! I wake up at night thinking about that coke I had there. FYI, I was sober at the time.

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Care Denture . 2023-10-20

MORE AT Google

Best fast food place in Plymouth

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gaming TIME for good . 2023-10-18

MORE AT Google

Great food and service! Cannot fault the food or the service, both are great. The only issue is the size and layout of this restaurant... it is an awkward wait for the food, crammed over by the drinks machine.

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Kristian Hookham . 2023-10-17

MORE AT Google

I have been to multiple Five Guys locations (London, Paris, Barcelona) but none of them compare to the one in Plymouth. I guess the staff is the difference maker. Areti was so lovely & kind, she brought light to my face when I wasn't feeling that great. Thank you! I will definitely be coming back 🙌. P.S.: Food was great as usual, everything fresh - no freezers.

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Dumitru . 2023-09-30

MORE AT Google

Brought my daughter here today for her birthday as it’s her favourite place to go for food.. The staff were amazing and accommodated the fact it was her birthday, they all sang happy birthday with us from behind the counter and really put a smile on her face.. 5* and the food was amazing as always :)

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Jess Good . 2023-09-28

MORE AT Google

Was my burger good . It was fine ….did I enjoy my BK yesterday more … I think I did . Music again a bit weird in back ground . Also having to hear staff shout out numbers all the time couldn’t they get a board or screen may be . It’s very echoing in hear tiles that bounce sound. It’s a bit like being at the aquarium. Video attached so you can appreciate noise and it’s not busy. Not terrible but yes over hyped and priced milkshake was ok . Not £5.50 worth.

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Sean Harmer . 2023-09-24

MORE AT Google

Good but expensive for a burger

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Jay Tee . 2023-09-20

MORE AT Google

Way better quality than most fast food corporations, the milkshakes are worth the price because they're the best I've ever had. They also load your bag with too many fries, so don't bother ordering any portion above small.

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Charlotte Tucker . 2023-09-19

MORE AT Google

Our first experience!! Fantastic customer service and great burger. We would highly recommend.

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Sarah Bradley . 2023-09-13

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Great food, the staff are always very kind and charismatic.

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Stephen Martin . 2023-08-30

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Cheeky afternoon burger, with only a few customers. The burger was very good, but the fries were far too salty. Pricey.

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Andrew Barber . 2023-08-27

MORE AT Google

Incredibly expensive. I wondered why it’s always empty. Never will they have a penny of my cash again. I could have bought and ounce of fine silver from the royal mint and made my own with the change.

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Pioneer62536455389 . 2023-08-23

MORE AT TripAdvisor

What an absolute rip off. Over £10 for what is basically a fast food burger that’s slightly better than a bigMac. You’re better off going to Macdonald. Edit: Still massively over priced.

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Tom Wright . 2023-08-15

MORE AT Google

One of the best takeaways in the area. Friendly staff and good food (don't forget to ask for extra bacon & cheese).

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Luka Danilovic . 2023-08-09

MORE AT Google

Have been to three five guys in as many weeks on both sides of the Atlantic. Service here was fantastic and the portions were true five guys. Everything was cooked great. Overall an excellent branch exemplified by the excellent staff who were serving. Will return for sure!

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Alexander Seal . 2023-08-09

MORE AT Google

Amazing experience here this evening. Staff very friendly and very accommodating. My youngest child has autism and food adversions, they let us bring in food from outside for him to eat, while the rest of my family enjoyed the food from here. Outstanding. Thank you

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Amy Hicklin . 2023-08-08

MORE AT Google

Burgers, although a bit expensive, I think the price is worth it. The burger was a good size and tasted lovely the best burger I've had in a long time. Chips were very nice, and if you're not happy, they'll happily give you more chips. The shakes wow I had salted caramel and my wife had strawberry..... both excellent very tasty..... Will definitely go back again with my son this time.....

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Carl Frost . 2023-08-06

MORE AT Google

Very good food!! Service was excellent and extremely helpful! Accommodated a food allergy very well couldn't ask for better! Thanks

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Thomas Heynes . 2023-08-04

MORE AT Google

Quite expensive, Definitely worth it! The milkshake was amazing!

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Sue Pollard . 2023-08-01

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Delivery fries burnt to dry and tasteless mess. Grilled cheese sandwich was inedible and had visible grill debris black dots all over the cheese and onions. Used to be good takeaway. Will stick to Zephyr burger from here on. Avoid.

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Travis Turlej . 2023-07-31

MORE AT Google

Big chips portion. The staff is careful at details and polite. Spacious shop and clean. The hot cheese dog was delicious as expected and the bacon cheese burger was huge and tasty too. Well placed next to Cineworld just ready to serve the hungry tummies :-).

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anghel andreea . 2023-07-30

MORE AT Google

This is our regular payday treat. You cannot beat a five guys burger! Many try to copy the style and taste, but you cannot beat the taste! Even if we use Deliveroo, we always get consistent orders. Highly recommend.

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F8016XLcharlottee . 2023-07-29

MORE AT TripAdvisor

Worth every penny. Fresh tasty food

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Stuart Crookston . 2023-07-09

MORE AT Google

The air con was on, and it was pretty cold for my liking. Also, makes the food go colder in my opinion. But the food was nice as I would expect. Friendly staff.

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Brian Alan Smith . 2023-07-09

MORE AT Google

Superb service, superb food, busy food outlet. Happy atmosphere. Will be back, again and again!

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Andrew Goodman . 2023-06-30

MORE AT Google

Other than the fries being a bit too salty, it was amazing, quick, and very clean

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blankingoutrn . 2023-06-22

MORE AT Google

Chips were ok. Burger was a bit bland. Shake was alright. Delivery quite slow.

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Clive Sharpe . 2023-06-03

MORE AT Google

Went in on a Thursday night spent £17.85 to be given a burger that was raw inside. The chips were semi decent just a bit too much salt. The only good thing was the drink if I’m honest. Although the staff was great

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Jess Draper . 2023-06-02

MORE AT Google

Joanne was the best staff there tye food came quickly and very tasty

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Marco_ Crossley . 2023-05-19

MORE AT Google

I had the double cheeseburger with cajun fries and a banana thickshake,loved it

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Steve White . 2023-05-18

MORE AT Google

Just a glorified Burger King with rip off prices where you still have to eat out of a bag, collect your own food and pour your own drink. Never again.

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Andrew Martin . 2023-05-12

MORE AT Google

Great burgers, always. Staff are friendly and helpful. I really like the fact you can see your food being made

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Amanda Garfield . 2023-05-11

MORE AT Google

Mouth watering heavenly burgers!

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Jerry Johnson . 2023-05-10

MORE AT Google

The chips were really nice and the milkshake was nice burger was meh I think it's a lot of money for what it is

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Kerry Conachie . 2023-05-03

MORE AT Google

My 1st ever visit to Five Guys in Plymouth, actually my 1st ever visit to any Five Guys. Absolutely amazing, extremely well cooked & tasty food & the drink was amazing as well. Make No mistake, I will be back.

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Tom G Goodman . 2023-05-01

MORE AT Google

Food was fine.... quite cold in "restaurant "......tad pricy for what it is ... only popped in because its quick and easy... not a long wait for food ...... it us what it is 😉😌

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chris thomas . 2023-04-30

MORE AT Google

Very cold and noisy place. Food is massively overpriced for what it is.

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Marie Southcott . 2023-04-21

MORE AT Google

The service was great, the premises was clean and well presented, however the food was hugely disappointing. 3 of us had a burger each, then we got 2 milkshakes and a large chips, almost £50!!! The chips were sooo salty we couldn't eat more than half between 3 of us, my 11 year old found the strawberry shake too sweet and the burgers all lacked flavour. Unfortunately we won't be returning and feel we wasted money by giving it a go 😕

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Anne-Marie Baxter . 2023-04-14

MORE AT Google

The food was good but it's really expensive for what it is.

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Carl Southcott . 2023-04-13

MORE AT Google

Really good, great food and service. Really clean. Good staff. Rally nice burgers. Everyone loved it. Highly recommended

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Rng79 . 2023-04-07

MORE AT TripAdvisor

Burgers are amazing and you get really good portions. A standard size fries was enough for my wife and me. The milkshakes are really nice.

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Lewis Clarke . 2023-04-03

MORE AT Google

First time trying Five Guys… Staff were lovely, can not complain. We ordered a burgers, chips and milkshakes. The bread was soggy, everything poured out the sides and was quite bland. Chips were ok, nothing special and the milkshake was pretty good. Main issue was the price of it all… it’s so overpriced for what it is! We regretted not going somewhere else. If you want a quick burger, chips and milkshake, just go to McDonald’s for half the price and it tastes better.

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OGBHicks . 2023-03-23

MORE AT TripAdvisor

Ordered food from deliveroo - order missing items Restaurant not-interested in sorting it out whatsoever. Deliveroo not very helpful and were not bothered about the discount code which was offered and not applied.

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Abbie Lee . 2023-03-12

MORE AT Google

Good food, but a bit annoying to order ahead, and then they only start preparing when you arrive, defeating the object of bothering to order ahead!

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Gareth J Higgs . 2023-03-12

MORE AT Google

Visited Sunday with my son and his friends, his choice for his birthday treat. First time at fiveguys and was a great experience. Friendly and welcoming staff and service. I like a personal touch and My son was treated to a milkshake on the house for his birthday, which was lovely! Food was nice, burgers very tasty, chips lovely huge portions, 1 small fries will feed 2 people easily. It is on the more expensive side for fast food, but the quality is much better than the average place. Really enjoyed it and Left with 5 happy and full teenagers! :)

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224pieg . 2023-03-06

MORE AT TripAdvisor

Food was ok once we got the order corrected a couple times and they gave us a couple of free burgers for their mix up, music was a little loud.

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Shaun Lewis . 2023-03-01

MORE AT Google

Although a more pricey option fast food wise, the food is very nice. Free refills on drinks and help yourself to peanuts too which are very nice

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Sir. Lord. Dr James bottom tooth the 3rd . 2023-02-28

MORE AT Google

Tiny overpriced burger. Large fries do not feed 4 as advised, not even close. Burger King better taste, better portion sizes and better value for money, every time.

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Jon Ellis . 2023-02-25

MORE AT Google

I'm so sick of your cold burgers. Other 5 Guys have burgers that are piping hot but not in Plymouth, consistently luke warm. Come on guys. It's not like you're even busy tonight... I don't understand why you're like this and I keep coming back hoping you'll get the concept of hot food - it would literally make the Plymouth 5 Guys a 5/5 rating.

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Pani Bundy . 2023-02-25

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