Based on 3.685 opinions finded in 4 websites
Based on 3.685 opinions finded in 4 websites
Opinions
rubbish, ordereda plain zinger box meal when arrived all food was cold and had just a normal fillet burger with everything in it. even wrote it on my order for it to be plain. don't order from them, can't even get it right when you spell it out for them.not the first time it has happened either
MARC . 2025-04-02
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Chicken burnt and dry not even edible
Alexander . 2025-04-01
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Missed sides off meal, old chicken was close but like it had been double fried
Richard . 2025-03-30
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The app said it will be delivered in 10 mins. 15 mins later it says was 10 mins me this happened 3 times so food is a warm at lease not hot.
Fletcher . 2025-03-29
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I have only received an 8 piece and I ordered a 12 piece.
Andrea . 2025-03-28
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food didn't taste good, the chicken had a weird off taste to it, had a bad belly not long after eating
Leanne . 2025-03-27
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The chicken strips were very dry and had a strange taste.
Pavel . 2025-03-23
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Was cold and wrong meal received
Sarah . 2025-03-22
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Missing items wasn’t happy with food
User . 2025-03-21
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Great but They forgot half my order 😩
Mic . 2025-03-20
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Chip portion size was rubbish and they were unseasoned. Burger was great.
adrian . 2025-03-20
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Ordered a trilogy box meal, forgot one of the trilogy I paid £16 for…
Reuben . 2025-03-18
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Burnt chicken coating was inedible not my right order delivery man unpleasant
Tracy . 2025-03-17
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Food was ok, but my drink was missing. no way of reporting unless I say the whole meal.was.missomh
Stacey . 2025-03-15
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My bottle of Pepsi Max was missing driver said KFC never gave it to him to be delivered with the bucket meal deal he was not responsible for missing item. The pieces of chicken were so tiny too was enough for 2 people and not 4! Not very happy with quality of food and for missing my bottle of drink ontop of it! I would expect to get what u paid for 😢 I am raising a dispute for this order so it won’t happen again!
AnneMarie . 2025-03-14
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they keep forgetting things on the order
Nick . 2025-03-13
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Drinks were wrong, coleslaw missing.
Kate . 2025-03-10
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Chicken was burnt, barely edible and cold. Out drinks were warm though. Refund please.
Claire . 2025-03-08
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Half our order was missing on arrival!
Ciara . 2025-03-08
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I have been there multiple times worst experience ever super late service no food quality and quantity. I just order hot wings of 10pcs for takeout and I found there are only six hot wings 🙄🙄🙄 where are my other four? I did paid for it whats wrong with you guys atleast count it and always need to wait maximum time for food what's this service #KFC #mutley
Sweka Shrestha . 2025-03-07
MORE AT Google
getting just legs is becoming a pattern with KFC. not great
Ana . 2025-03-05
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Both fillet burgers delivered luke warm and dry. Its 2mins drive to my house. How long have they been kept warm after cooking?
Chris . 2025-03-02
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So bad I don’t even wanna talk about it
Harvii Jones . 2025-03-01
MORE AT Google
Chicken was overcooked and very dry
jo . 2025-02-26
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All items wrong. Completely the wrong order. Not impressed
Joseph . 2025-02-25
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I ordered 2 sweet chilli dipped bites but I only got 1 and the other was bbq dipped bites
Harper . 2025-02-25
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I specially put a note about not wanting leg or drum stick politely.Guess what I received?A drum stick!
Serolf . 2025-02-25
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Food was stone cold. I had to explain where my house was for the driver even then he went to the wrong place I ended up running up my hill and chasing him using the app for his location when I met him he was on the phone to his friend and was very rude not happy at all and would like a refund
Martin . 2025-02-25
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Wrong drinks provided, kids boxes not put together, food cold
Kayleigh . 2025-02-22
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Fries missing Hot wings missing Sweet chilli dip missing
Martin . 2025-02-21
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It arrived still hot. Friendly driver.
John . 2025-02-16
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Specifically requested that the driver didn’t bring the bell but to knock on the door as I have a newborn baby sleeping and she rang the bell and woke her up 😬
Zak . 2025-02-16
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Some items were missing from my variety bucket. However, the food was hot and arrived on time and the driver responded to my request to meet me in the car park so it didn’t aggravate the dog.
Phil . 2025-02-12
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Food ordered and delivered in 10mins. SO WHY IS THE FOOD NEARLY COLD?????
Chris . 2025-02-02
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Delivery was on time but it was stone cold.
Alexandra . 2025-02-02
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tried ordering take out. Order placed at 1800 delivery said 1905 to 1915 when that didn't happen i called the help line and then the page updated to say 1945-2000. A 2 hour wait for fast food? Same thing happened on the just eat site. But now says 19:55 - 20:15. If my kid wasn't in a mood about having it i would have gone elsewhere. I wont be ordering from them again unless I'm walking in. Which would have been faster! AVOID
MaxieM . 2025-01-31
MORE AT TripAdvisor
WRONG ORDER MISSING ITEMS CBA!!!
Davis . 2025-01-28
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always missing items don't get how hard it is to read the check and look if all there before sending
Lewis . 2025-01-28
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Cold soggy chips lukewarm chicken in really dry batter
Darren . 2025-01-27
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I ordered pieces of chicken and said I didn’t care what pieces they were aside from drumsticks as I really don’t like them. They gave me drumsticks ONLY and I had to give my chicken to my friend and make cereal for dinner
Zoe . 2025-01-22
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cold food but lovely delivery driver
nissi . 2025-01-19
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The food, although turning up ahead of schedule, was cold when arrived. The fries were luke warm however the chicken was not. I did select a promotional offer - I believe the burgers were not made fresh.
Rees . 2025-01-19
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Food was terrible, was cold bad portion sizes n missing items, very disappointing
Hayley . 2025-01-17
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I put in correct address but app always puts marker for rider at wrong address about 150m away
ashley . 2025-01-15
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missing a twister wrap, not happy that it was missing
Claire . 2025-01-15
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Everything was fine but they gave me the wrong order
Beulah . 2025-01-12
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severely undercooked chicken basically still clucking in the box . Decent chips.
Will . 2025-01-09
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All the meals were the wrong order and stone cold
Kim . 2025-01-06
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Food was freezing and forgot my 2 dips
Callum . 2025-01-05
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i never received my food, it says delivered but I haven't received anything
Janice . 2025-01-05
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Freezing cold food and missed half my order!!
Keisha . 2025-01-05
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ordered at 6.15pm with estimated delivery of 6.50 to 7.20pm. Finally arrived at 7.44pm & missing items!!!!
Jill . 2025-01-04
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half the food was missing not happy
Stacey . 2025-01-04
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Time kept on getting added and delivered old corn on cob
Leanne . 2025-01-03
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I don't appreciate my £12 order dumped one the doorstep as someone could have taken it. the driver didn't even ring the door bell. it's not good enough.
Anne . 2025-01-02
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The driver was lovely. But from order time to food here was ages and then it turned up cold
Joshua . 2025-01-02
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Not the most knowledgeable driver/rider I had to walk up the road to meet him
Andrew . 2024-12-28
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The original recipe chicken on this occasion was incredibly greasy and didn’t taste like it usually does. No way of reporting bad food taste on the app.
adrian . 2024-12-27
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Very happy with the whole service
Charlie . 2024-12-26
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Received a meal for 1 instead of the meal I ordered for my family of 4, very poor service
Bekks . 2024-12-25
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Spend £70 for half of it not to arrive. Incompetent drivers and people packing orders
Daniel . 2024-12-24
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You have said that the order is delivered but we have not received. It is an hour and a half late and has ruined Xmas Eve for our two young boys. Very poor and the phone kept on cutting out when my husband rang 6/7 times
Debs . 2024-12-24
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delivery time kept getting pushed back and the food was cold! we had to warm it in the microwave before we could eat it.
Andrea . 2024-12-24
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some of the order was missing the chicken was dry and cold ... was told would send out the missing items and it never turned up
natalie . 2024-12-20
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My order was delicious, nice and warm and I am impressed with how quick it came. I really enjoyed it. My delivery driver was so nice to. thankyou Just eat!
Lilly . 2024-12-19
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Food was cold and the delivery courier was clearly waiting for a bigger order to be cooked as I could see in her bag. Disappointed in a refund of 3.50 when my food was stone cold and very late. SHOULD BE A FULL REFUND!!!
Stuart . 2024-12-19
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Chips are cold, I got gravy not beans.
Sam . 2024-12-17
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Chicken very overcooked and dry and missing popcorn chicken
Nicola . 2024-12-17
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Great service and great food. The gravy is to die for.
Alex Carter . 2024-12-16
MORE AT Google
First order never came, 2nd order took over an hour
Callam . 2024-12-14
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I don’t understand how you can forget an item? It’s been again and again
Rodrigo . 2024-12-12
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not to worry but didn't receive one fry bag
Josh . 2024-12-10
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KFC great service and food. The only downside was that the bins were overfull.
Geoff Dennis . 2024-12-08
MORE AT Google
I dint get my meal but the drink
sam . 2024-12-08
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Once again delivery time 15-mins, to under half an hour,online, as soon as order goes through, delivery over an hour! Limited menu and items missing from my order. Food cold so have to put in the microwave not good enough at all
Clare . 2024-12-08
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Second order on the trot messed up from this branch, it's the last time I'll order KFC. Basic order of a bargain bucket (10 pieces chicken and 4 chips), simple order, arrives with no chips. Restaurant not interested in re-delivery, informed that I could come and collect the missing chips if I still wanted them!? Told to contact the helpline in the App for a refund, gave up after 2 attempts and over 30 mins of listening to "music"......all in all, a garbage transaction.
Joe H . 2024-12-07
MORE AT Google
Waited 2 hours for my order, no sweet chilli bits, no chips, wrong burger inside my burger. Furious
Gabs . 2024-12-07
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Was missing parts of the order so had to make a second order as there was not enough for everyone. Rubbish service!
Steve . 2024-12-06
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We have a missed food in our order:(
Patryk . 2024-12-06
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I didn’t get my drink an 8 hot wings
Jason . 2024-12-06
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delivery was great but they got many mistakes on my order includ8ng dip and drink
Daniel . 2024-12-05
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missing bits of chicken and cookies yet again
Stephen . 2024-12-01
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I’m annoyed that you can not read a order correctly and miss out half the order
Mark . 2024-12-01
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Ordered at 13:45 and finally received my order at 16:30. Shocking Service
jason . 2024-12-01
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One item - regular popcorn chicken was missed in the order. Never happened with other KFCs. I would not recommend KFC Mutley plain.
Nyein . 2024-12-01
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stuff from my order was missing
Hollie . 2024-11-30
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original order time was changed several times adding on a minute every time until a hour after the first time very poor considering he price of delivery and service charge
Faye . 2024-11-29
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delivery time kept changing ended up getting it late and food was cold
kellen . 2024-11-26
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Delivery rider did a great job in horrendous weather
Steve . 2024-11-24
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Food was fine but had an over 2 hour wait
Tom . 2024-11-23
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Been charged twice and no way to contact for refund
Sara . 2024-11-23
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Food was really bad sent wrong sides and no seasoning on fries
Claudio . 2024-11-18
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cold food and bag had been drenched so food fell put and was inedible
Barrie . 2024-11-16
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Paid for 10 pieces of chicken , received 9 ☹️☹️
Keith . 2024-11-15
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Had 3 piece meal, don't know whether it was because it was later than I usually order but wasn't up to usual standard. Chips were soft and cold; and chicken coating was really dark and hard - like it had been fried more than once.
Christine . 2024-11-13
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Food got sent to the wrong address. It should of been sent to 8 valiant Avenue but it went 36A Duncombe Avenue so I want this refunded
Dan . 2024-11-12
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Painfully slow service. Over 20 people waiting and the woman serving was on her phone. The place needed cleaning.
Ben Rowe . 2024-11-07
MORE AT Google
Really tasty 3 piece meal, coating was really nice.
Christine . 2024-11-07
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Didn't receive my delivery and they took my money so obviously not happy. When I rang up they wasn't bothered
Daws Dawson . 2024-11-07
MORE AT Google
I never received my food, so how on earth can I comment.
Linda . 2024-11-04
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Very nice lady, came with the food nice and hot, delivered on time, and called when she arrived at my location. Very good service!