McDonald's in Plymouth

The food was delicious. The restaurants atmosphere was amazing but busy. The toliets were super clean. The staff were kind and child friendly.

The delivery guy sat outside in his car and rang me to tell me to come get it. I went out and couldn't find him. Looked around for a minute and then he finally shouted from his car and asked my name and code. The whole point of delivery is to bring it to my door not make me walk around outside looking for my food. It wasn't warm when I took it out the bag either.

Food needed to be hotter & my plant burger looked like it had been thrown against a wall 🧱! More care needed. Disappointed 😞

didn't get me Minecraft figure

The Fries was warm ,same with the big Mac ,To be honest not impressed 😥

they didn't give the driver all of our order, ended up with drinks but no food

Everything delivered except for Minecraft toy with Big Mac meal.

the cheese burgers was inedible to too much pickles and red sauce, very very spicey,

my order was good but my quality was bad because I ordered and payed 20p on 2 sweet curry's and they didn't come

did not get my order I paid for.

The food was freezing cold I would like a re fund

Food was stone cold, I’ve had to put it in the oven not happy at all

When I order my food and it comes with the sauces/dip selection, I expect it to come with the sauces/dips. So annoying not getting what I order

Food was cold .. burgers squashed

Poor service and my food was cold because the driver couldn’t find my address

Food was cold. Burger just tasted like mush, didn't have enough sauce. Gave the nuggets and chicken selects to the cats as the wet cold and no one wanted them. Everything was wet as it was raining and driver was just on a scooter and bag obviously wasn't kept dry. So disappointed, wanted a treat but will not order again!

Says delivered but never was, that’s a very big let down

Potato taste is not the best, but strawberry milkshake was nice

The food came cold and I’m used to the food coming a little cold but this time it was not even the slightest warm the driver arrived with the bag wide open

Order was wrong, McMighty with brown sauce was delivered instead of with ketchup.

ordered and mccrispy and it was a mcspicy which for someone who doesn't like spice was inedible

totally wrong order didn't receive any of my order.

Delivery driver accused me at my door of not coming down in time. He called me at 10.51 and I got to the door 1minute later as I live at the very top of my building. He was rude and damanded that he called me loads of times. Intimidatingly aggrivated

For what we pay for the bacon excepted to have a little more than one small piece.

Josh was very helpful. Deserves a raise. Soild guy. Helped my melt of a mate when he spilt his drink

Once the delivery person did arrive (I had to find him as he was trying to deliver to the wrong address) he was dripping liquid all over the path and entry way and the packaging was soaked and disintegrated. Not the usual standard. Disappointing.

this driver has spelt the drink all over my food

Always forget something was missing a MC crispy chicken burger

food was hotter this time, as in pass sometimes arrives cold. Delivery person was very polite . Thankyou.

Received a whole different order to the one I ordered 2 different receipts on 1 bang shocking how does that even happen

the staff at McDonald's really need to learn how to put the lids on the drinks properly, one drink was spilt and only half left, and learn not to add so much salt to the fries, they was un edible

cold and stiff, v poor. when asked why it was cold and not transported in a thermal container the guy pretended not to understand 🤷‍♂️

drink were spilt and soaked into the food

How is this even cold. It’s just left your shop!!

absolutely shocking delivery service..my food came soaking wet. my burgers was saturated in drink that had been spilled and was freezing cold

it would help when a customer orders food they get given what they've ordered not for lots of chips and no burgers or nothing no chicken nuggets shocking service

The food was very cold by the time it arrived as the delivery driver took about 5 wrong turns and did not know where he was going, even though there was specific instructions. It was prepared very quickly but arrived very late.

friendly driver, food hot, only draw back, no straw for my milkshake.

drinks split everywhere and missing the frys

My order never came, when I spoke to customer service they lied and told me someone tried to contact me( nobody did) and als

Wasn’t delivered to the correct address. Unable to get hold of the restaurant. Messaged the driver when he was at the restraunt. Didn’t read the messages until it was too late. Hardly helpful when someone has made an innocent mistake that could be rectified. I mean, the other delivery address was closer to the restaurant. Shorter journey for the driver. I tried to sort it out, but it was made impossible to sort out.

I only received two mozzarella dippers whereas you should get two and didn't get a straw for my drink

The delivery driver could not find the address he went to the back where the bins are and I had to meet him there. At the back. He needs to learn more about the maps and the navigation I’m not really impressed.

Meal was nice but ordered coke and received blackcurrant squash instead!! Paid 12p extra too….

Very quick delivery, got a call before hand letting us know he was only a few minutes away. The driver was very polite. Would definitely recommend this driver more for other deliveries.

enjoyed the food everything was what you expect to get when ordering your takeaway. Delivered by a pleasant friendly courier service with a smile 😋

Food was late and stone cold and milkshake had melted. Don’t usually have a problem from here but this time it was awful.

driver very rude and food was horrible

My order never turnt up messaged the driver and nothing

Chips were all cold and stale hard. No dips 😫

missing items did not what I ordered

The Fries was cold and the Big Mac warm 😥

Loved the Philly stack burgers!

Was over an hour late and all cold

It says my food has been delivered but I have been waiting for 3 hours and it’s still not here

Food was cold. Didn’t get extra gerkin like asked

Never arrived and driver wasn’t helpful at all

absolutely stone cold , not edabble

Disappointed, Burger was dry (had obviously been left under heat lamps too long), hot chocolate was watery and bitter, tables not cleaned. Has actually managed to put me off having a McDonald's again.

Did not deliver ny food he marked it as delivered but did not receive the food

Delivery driver was very nice unfortunately the order was wrong, we got someone else’s order

I do not have my food, where is it?

Took an hour to get food and when it turned up it was cold

There's one young chap who works tables on the first floor who is always super friendly and helpful 😀 👍 give him a raise Maccies.

i made sure that i put in the correct things i do and don’t won’t and i ask for the egg to be removed but somehow i have no english muffin and i have an egg in

rude driver, cold food. drinks not labelled, no straws

Driver gave us the wrong order!

Food came quickly, also warm whereas it’s usually cold! Food was also good standard, burger had actual fillings in it, chicken nuggets were cooked perfectly and generous fries

Delivery guy was polite & lovely

Food was cold and also missing a Mcflurry

Hot chocolate was spilt everywhere went onto the egg muffins leaving them soggy

Says my food was delivered and I never received it absolute disgrace a waste of my own money!!!!!!

I haven’t got it I would like a refund, please.

Driver marked it as delivered but wasnt. Said he tried to contact me but never. Lost out on my sons birthday treat and now down £31

Friendly delivery driver and food was great!

Wrong order. Can you please send me the money. I'm not happy.

Forgot to pack condiments and straws for the drinks. Food quality was good

I am really in happy with my order my driver was an hour late and had to stop as his bike chain came of could I please get a full refund as I’m not happy at all.

Guy delivered wrong order, hasn’t got anything in. Just one meal when we ordered four and not even a correct item.

Delivery guy was lovely & polite

Food was appalling. All has fallen out and gone everywhere & the burgers weren’t even put together properly so the sauce and lettuce was all over the wrapper and not even inside the bun. Instructions left for the Big Mac were not followed. Meaning I had to scrape out the inside - leaving me with no cheese or sauce. Extremely dissatisfied. McDonald’s - take a bit more care in the packaging process.

courier didn't even acknowledge anyone didn't speak just dropped and left food was all squashed ?

Beyond stupid in the mornings. If your in a rush are dont have 3½ hrs to stand around and wait for your coffee & pancakes in the morning then I would advise you to skip this McDonald's for the breakfast rush. The que was ridiculous. I waited over 25 mins for a Porridge, I had to speak up in the end because I w as literally watching people who ordered well after me getting serve. When I finally spoke to someone they went away cale back with my porridge in hand it was lukewarm if that very disappointing

the driver went up 2 one way streets the wrong way shocking I will report the driver to the police

you forgot the mcflurry. You forgot a straw for the milkshake and the fries are stone cold.

you just delivered the wrong order

Delivery guy was so polite and lovely

Well done to the driver being out in the rain is hard thank you

It was freezing and non edible I haven’t had a refund?

Ordered mcdonalds breakfast today 26/1/25 waited over a hour for delivery which I do understand it gets busy. Ordered arrived and was missing double sausage and egg muffin .been trying to phone mcdonalds but they never answer the phone. So I have one hash brown and hot chocolate from the breakfast meal I ordered .

Driver tried delivering me a poxy meal when mine consisted of 4 meals for my kids so told him to send it back. Overall think your drivers and staffs at restaurants need to use their eyeballs and give correct orders to customers especially when customers spend a lot of money

Didn’t get my other drink that I ordered

Wish the food was always a little bit hotter but understand it can’t be sometimes

the lady that delivered the food was very aggressive. who knew I needed id to get some burgers? if she is correct that should be asked for. To top it off there was a chap shouting from the car. not a good experience

spot on delivery freshest I've had he was fast af

get the wrong items every single time

The burgers were squashed in their boxes and the fries were stone cold along with the rest of the food

food cold cheese burgers wet totally not good

Drink was spilled and was none left in the cup.

always forgetting items and especially dip!