McDonald's in Plymouth

I ordered at 9:30pm and showed up at 2:30am cold

Food is fine but always forgetting the dips 😩

missing items and cold chips. now a very upset child

Past two times I've ordered from them now they have missed items from my order

So fed up with this, Two medium fries didn't turn up at all, and my kids were super unhappy. Just ridiculous. How hard is it to double check the order and make sure you've put everything in??? Rubbish service.

Never actually got any of my order apart from 1 drink which had spilled out in the bag. Awaiting a refund hopefully 🤞 wasn’t happy at all!!!

food was freezing cold and the order was wrong went into McDonald's to complain and a ignorant obnoxious woman ddidn't even care just said complain to the company you ordered from

food was cold..had to put it in my air fryer to heat through..wasn't happy

Nice, clean, fast and helpful service

first time my order was correct thankyou

I rejected order as it was freezing cold and hot chocolate split over every thing the hot chocolate dripped all over my floor infront of driver xx

over an hour late. food very cold and chips inedible

Hot chocolate was piping hot than usual as scolded my hand when opening lid which I have to go A&E.

it says its delivered, but i got nothing, the courier didn’t come

ended up with someone else order

took solong to be delivered after ordering wont be leaving a tip again

when the order arrived the drink had spilt over the food and in the couriers bag. the driver was very apologetic but not her fault. its about time mcdonalds got lids that fit properly. any way the courier cancelled the order and told me I needed to re order it. I didn't to be honest I was no longer hungry. I would like a refund though.

Freezing cold chicken seem not cooked properly was awful only thing eatable was the cheese bites n they were cold so a total waste of money

delivery was fast but forgot an item

im fed up with my drinks being spilt and ruined by most of the delivery drivers and not getting a refund due to there poor delivering and craming the bags in so silly nd squashing the stuff on the bottom of the bags.... sort it out for gods sake

Ordered £80 worth of food and a drink was missed on delivery. Understandable as it was a fairly large order. But refusing to refund me for the drink? Massive company... They can easily afford to refund my drink that never arrived

Only negative is the couldnt care less attitude of the driver as coffee spilt over everything.

Never again!! Always issue half of meal missing or didn’t getting at all and just eat is useless 48 hours to resolve problem!! Really!!! So we wait 48 hours and then we start eating well done!!!

Actually pretty good. Fries were fresh and hot when they arrived. I thought the chilli burger was alright myself.

Rapid delivery, nothing spilt, everything still warm and friendly courier, best one yet :)

Driver was rude and refuses to come to my door

we were in a bar and was looking forward to coming here for a quick bite. however they said that they were closed when they were supposed to be open??? they close at 12am and we went before 12am. absolutely ridiculous.

Coke was very yummy, hash browns were good. But were cold when they arrived at my house

Someone else received my order I had to re order

delivery driver rude drinks were spilt refused to bring back new ones all over my doorstep and refused to clean it up ..will never use again

Didn't put In straws or ketchup

A few times now i have been missing itams and today is my sons birthday and was missing his food

didn't get my order as my order got sent to wrong adrees so need a refund please

Supposed to be 24 hours opening so I walked 20 mins and it was closed

Order was delivered and it was only the drinks from the order that was received so no I have to spend again to get food need

Really great quick delivery however we did not get the full order. Missing one portion of chips and a medium coke zero

It's was cold n one of my things was nt there

Average McDonald's experience, in a somewhat dodgy part of town which ruins the atmosphere. I don't mind though, the food is decent so I'll keep coming.

When ordered @18:05 delivery time stated 18:15-18:25 then time kept going up and up and was not delivered until 18:48 so it was a 43 wait for delivery

our food is freezing cold because it has been sat at McDonald's for ages

No idea if it was on time as couldn't track it this time, stone cold food and the food itself was all over over the place, missing salad and sauce on two burgers and missing two whole burgers, don't bother cos all they do is offer refund when actually I wanted the food I ordered !!

It's stone cold, I feel sorry for the people he is delivering to next

no chicken selects with delivery

A drink had fallen over and was leaking out of the bag. The food was cold, no straws, napkins or sauces.

dont know what happened just keep moveing my delivery time

Wrong food delivered. couldn't contact driver to resolve the issue. Rubbish!

food come cold and was missing a straw for my drink and my dip

Everything was perfect, except for my Large Latte not having the lid properly secured to it. A lot of it leaked, spilling onto floor (creating a hazard) and I had less Latte to enjoy. Not acceptable! Delivery driver did a good job though

Delivery driver was a gem, texted instead of called . Give this man more shifts

I know that we are on 2024 and everything is on computer , we ordered two menus and number it was 001 and they arrived on 20 and nothing! I supposed to eat in but on the end I takeaway, no choice ! We are in 2024 not in 1980 , please guys

The driver stopped up the road from my house and because his device crashed which I understand can’t be helped he was at first refusing to give me my order. I kept asking him if it was from McDonald’s but he wouldn’t answer me and I also had my order up on my phone for proof. He wanted to go back down the road but as it was already late I didn’t want to chance my food getting cold. He eventually handed it over but was a struggle.

kept looking at the app says courier at restaurant at no time did they say order on way had something else for food therefore a full refund please yet again shocking service from macdonalds

Amazing food and service, but no champagne or bar, which me and my family missed, as we needed to lighten the mood. Add a bar next time please. I want to get pissed.

Dropped my fries and got a fresh set for free and without asking

My mcrib was cold. I don't know if that was to do with the restaurant and not cooking fresh or the delivery guy had a few to deliver at once

I hate McDonalds. Teens seem to like the stodge they serve. The only good thing is their coffee. Otherwise keep it. My opinion only.

Macdonalds are awful, always missing food!!!!

I came here after a long time and I was happy with the new set ups. Everywhere looks clean and the Porter Guy upstairs was nice in checking me in and also help with the packing for recycling.

half my order again is missing food cold , drinks half full ,very poor for McDonald's Plymouth it happens all the time I won't be ordering a delivery with you again now as this is the third time

Driver came to the back gate and phoned me to come outside, rather come to my front door. The Coke had spilled out within his bag and leaked into the bag with my food in. There was nothing left of the Coke and my food was wasted.

waited so long to be Delivered cold food and only been given 5.89 credit when it cost more than that for the items and I paid delivery for cold food ... Ridiculous

Said delivered but didn’t recieve it

45 mins late and food missing !

The delivery driver was very rude he didn’t ring me when he was outside my door bell is broken

he came on a bike and every thing cold should not be allowed to deliver!!!

Ice cream was really watery ( waiter explained it as ice-cream melted and frozen again) We had 3 McFlurry, it were the worst ice cream.

food was correct but arrived stone cold

The food is so cold I have to try and heat it up in my air fryer.,not really what you expect when ordering take out. I’m not happy

my drink was spilt in the drivers bag the food was sloppy

Missing Mozzarella Sticks and when I tried to get a refund for that item it was rejected

As shoddy a McDonald's as I've ever been to. Food all over the floor, tables clearly uncleaned for some time. Just a grotty experience.

food was not hot when it arrived

I get that it was my mistake sending it to the wrong place, but did the courier have to wait 5 minutes outside my house without telling me that it couldn't be taken to my current location? just relying on me being able to read minds via lack of text.

food was cold and missing item.

Loads of items missing and what did arrive was stone cold. Very disappointed. Won’t order again

food ordered was first class and was delivered on time

delivery driver let my dog onto a busy road after I told him not to drink was spilt over food

when my order came he split all my latte whitch was empy almost not happy as just paid for that will be phoning management not happy at all

The driver was friendly and delivered everything perfectly! No complaints 👍🏼

Literally HALF my order missing. Fuming

I have ordered 1 burger, 1 fries, 1 drink. I have received 1 drink. Missing 2/3 of the order not very professional. I ordered again, they have miss the fries.

Lovely and hot food & very friendly man

Driver too lazy to walk to the door

Good food as always but did not get an item on our list of food that was the Medium 5 Chicken Selects Meal

Felt so sorry for staff as people were just going mad which was making it increasingly difficult for staff to serve orders and being heard

Didn’t call don’t know where order is now

Food was tasteless and didn’t provide any straw with the drinks. This is not the first time. Every time we order something from this brunch, something goes missing.

bro gave entirely the wrong order

all the food was freezing after waiting so long very poor service

Arrived cold tasted disgusting waited nearly two hours!! Really bad

only received 5 nuggets instead of 6, no sauce as usual, nor a straw.

Q Pounder & Big mac cold. missing 2 med fries. what a joke

Didn’t receive my order I’m not happy

Food was damaged, coffee was lost as it went all over the bags.

Ordered food at 4pm. Arrived at 5:40. Stone cold and dry disgusting service should be ashamed

the food tasted like cleaning product

Wrong drink delivered and leaking on the carpet! We ordered 2 milks and received 1 Coke which leaked all on the carpet

Delivery was on time but missing all our drinks and only thing that was hot was the apple pie everything else was cold to the touch

chilly cheese stack litrelly in a soggy bath of cheese sauce, filled up the box above the bottom burger bun line. I don't ever moan but this was horrific

The driver was really nice deserve 5 star rating and the food was nice