The best restaurants serving American food in South East

Refused to take my order from the till point. I'm not prepared to use the filthy touch screens.

I eat subway for many years, this has to be the smallest portions ever! Steak and cheese and hash one scoop of meat, this was less than half a scoop! The lady said that's a full scoop, even though I could see her making it??!!! Although I like subway, I won't go to the Southampton one again

Aya or at least from what i could read on her name badge was extremly rude to one of her coworkers in front of custumers , it is dusgusting to see people being treated that way.

My order was not delivered and I have been waiting downstairs and the app says food delivered. I need a redelivery or a refund please. This is really bad and my children are hungry and upset

If I could give no stars I would!! Do not order from here. We ordered takeaway on delivery app, half the order was missing!! Could not get hold of anyone in store as they do not answer phone. Delivery app were not able to help either. Customer service = 0

Tragic frozen burger. Disgusting.

Great food, great service and great value. We had breakfast today and it was delicious. Really recommend Windmill Diner if you want a good place to eat in Gravesend.

Always getting my orders wrong, fed up with it.

It's your standard BK experience, staff are nice, food is alright. It is just a shame that fast food costs as much as resturant food nowadays. 😬

Far more expensive than the Costa just down the road! No proper cups for sit down customers. And horribly rude staff. Avoid.

Wanted to order an couldn't check out as the store was closed even though it was only 9.30 Haven't ordered from them for ages an wont be bothering again

Fabulous staff always helpful great selection of food and drink. Always a smile from Lotty and Claire.

Ordered on Uber eats, was missing all the fries, was refunded but not the point, ordering for 4 people and none of us getting fries was a pointless meal, how hard is it to put fries with the burgers, useless!!!!

Absolute joke of a business will never use again!!!!! I ordered £44 worth of food to my address at the lookout. They all know the lookout as i used to work there myself and the delivery drivers have been here many many times. They sent a driver who was aware he can’t drive down my road due to car problems and they demanded I drove to collect it… my poorly little boy was asleep as I had to wake him up to go collect it. £4 discount to say sorry:… they were rude and inconsiderate. To make it worse the food has arrived and not correct. Paid 50p extra for all different salad and when open the wrap they have put lettuce & cucumbe… I paid for 7 different salads.. the wrong sauces in the wrap, stale cold wedges and half filled pitta bread charged as a large ? Will never use again!