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The best restaurants serving American food in North West
768 Restaurants on GastroRanking
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900 Opinions in 1 websites
I went with a few friends today and we loved the interior , upon looking at the menu we figured it was pricey but sounded pretty good , the staff had air pods in which was a red flag and the establishment had an overall of 3 tables in and that includes us which is red flag number to , i ordered the cheesy burger i believed it was called with a side of mac and cheese which was a total of £13.99 and when it arrived i was shocked it was a small bowl of mac and cheese although disappointed with the size of it, it was very nice. However my biggest disappointment was my burger i feel like it was equal to a £1.99 cheeseburger from Mac Donald’s and i was very upset with the size . Overall my experience was okay at best … Our server was lovely it’s just a-shame some staff had air-pods in when they were on floor and the food was very small for its price

371 Opinions in 1 websites
Ordered a takeaway through JustEat, who conveniently won't let me leave a review. Food was stone cold, ordered chicken with 2 carbonaras, neither had any, and one even lacked the bacon! Complete lack of care when contacting the restaurant, pretty much told it wasn't their problem. Do NOT waste your money

128 Opinions in 1 websites
Please keep away unless you want the worse meal you have ever had. Went on a date night and to pay for that ,what we had was a crime. Shouldn't be allowed to sell meals that bad. The staff were ok The place is in a nice setting. There is no atmosphere. When we went in. We thought, why is it so empty. Well, we found out. The food is terrible. Had a steak pie and I'm being very honest here. There was no meat in it at all. Wife had their best burger and left it. No taste. Be warned.

116 Opinions in 1 websites
Most DISGUSTING customer service experience I have ever had. We travelled an hour and a half to go to 202 for my friends 21st birthday for bottomless brunch. We ordered one round of drinks and when the waitress came back we asked her how the bottomless brunch worked - basically just to confirm that all the drinks on the menu were included. She then informed us they no longer do bottomless brunch. We had not been notified of this whatsoever and apparently they stopped doing it even before we booked it, yet they never removed the option to book for it from their website at that time. They said there was nothing they could do about it and we said we booked for a bottomless brunch for £30 per person and they should honour that. They then said all they could offer is 1 free round of shots which is not good enough. We asked to speak to someone higher up and a vile woman from the kitchen, came to our table and got into a very heated argument with our friend. She was flinging her arms, told her to shut up & said she would happily ‘take this outside’. She proceeded to shout in my friends face, this was such an intimidating experience to the point I actually thought she was going to go for my friend in the middle of the restaurant. She said she didn’t care and that we should be paying full price even though that’s not what we booked for. I have never witnessed such an UNPROFESSIONAL, disgusting and ATROCIOUS behaviour within customer service in my life. The lady who did this was one of the so called owners of the premises however it seemed to us they just picked the most confrontational person from the kitchen to come out (as they said their actual manager was on holiday) and just said she was an owner, because after her unacceptable attitude, physical presentation and bad mouth I refuse to believe she could be in a profession where she runs a business. She was implying she wanted to fight my friend so we wanted to leave the premises asap, we felt overwhelmed and unsafe so we all proceeded to leave before this got any more out of hand and the lady stood at the door with a security guard and wouldn’t let us leave until we paid for the one round of drinks we had. We did not want to give them any money for the terrible service we had had, but we paid because the lady was getting in our faces, she was nothing but a bully. She completely ruined our friends 21st birthday. The place was dirty, grubby and grotty, all they want is your money they have no consideration for customers at all! I would never ever recommend anyone to go there.

114 Opinions in 1 websites
En primer lugar, la comida era excelente, buena y sabrosa y una porción de comida de tamaño decente. Ahora con la parte confusa El servicio al cliente es muy lento y aburrido. Y también dicen que tienen el 50 por ciento de comida en oferta, pero solo dan un 25 por ciento de descuento. Le tomó literalmente 5 minutos calcular mi descuento y aún así se equivocó. No me quejé en ese momento, ya que sé que las empresas están pasando apuros y tbh no podría ser molestado con la molestia ya que el servicio es lento y no muy acogedor. Pero en general no me puedo quejar de la comida, todo estaba delicioso y volvería.

108 Opinions in 3 websites
My daughter and I had been in Nu Spa all afternoon enjoying the pool and spa. The chap on the reception desk in the spa was lovely and after we saw the weather outside and worried about going in to town for tea he suggested the Park Hotel restaurant. We were given a 25% discount card after being recommended from the spa. It is such a shame, as the restaurant is well placed and modern with an attractive wine bar and nice decor and atmosphere. Sadly the service was a little disappointing, we were left waiting to be acknowledged when we arrived and then had to attract a waitresses attention to be shown to a table along with another couple who had arrived just after us. We ordered drinks and food and waited 25 minutes for something to arrive, and this only arrived after I had asked at the bar for our drinks. The food followed but my daughter’s soup was missing from the order and when it arrived it was minestrone rather than leek and potato. But she just ate it and said it was tasty. The food was actually very nice and there was a good choice on the menu, hence four stars. It was just the service that appeared a little disorganised. Our waitress was friendly and welcoming and when I did not recognise Burrata Cheese with my salad she was pleasant and chatted with us for a minute. We paid the bill and left, as we walked past the bar we said good night but no one bid us farewell or thanked us for our custom. Basic courtesy.

40 Opinions in 1 websites
Absolutely awful service , waited over 2 hours for delivery had to ring to chase up eventually got it wrong order and food missing, rang the shop to let them know got treated like I was lying , eventually got missing order freezing cold had to warm it up got items in the food which I specifically asked to not get ( chicken drumsticks) will never spend my money there again, not anywhere on their website to make a complaint, probably why awful

38 Opinions in 1 websites
Phone service is run by incompetent children with no idea how to take order or payment. The constantly have shortage of items on the menu and considering they specialise in pizza burgers or hotdogs it's seems unreasonable that they consistently can't provide a full menu. Really a shame because they really do nail the food when they are on the ball. Unfortunately too many bad experiences

35 Opinions in 1 websites
We visited this restaurant with high expectations, given the way it was marketed and the claims made by the owner. Unfortunately, the reality didn’t match the hype. The food was okay - nothing terrible, but certainly not the masterpiece it was made out to be. The biggest issue, however, was the owner. He seems to live in a bubble where he believes himself to be an incredible, well-known chef. Sadly, that’s far from the truth. Rather than focusing on delivering a great dining experience, he seems to have spent more time making it about himself than actually letting the food speak for itself. The atmosphere was also lacking. There was a definite air of discomfort, particularly for those who dared to express an honest opinion. It became clear that guests who didn’t gush over the experience were subtly (or not so subtly) made to feel unwelcome. It’s never a good sign when a restaurant cultivates an environment where only blind praise is tolerated. Overall, there are far better places to spend your time and money. If you prefer an enjoyable, relaxed dining experience with genuinely excellent food, I’d suggest looking elsewhere.