RBG Restaurant in Manchester

My daughter and I had been in Nu Spa all afternoon enjoying the pool and spa. The chap on the reception desk in the spa was lovely and after we saw the weather outside and worried about going in to town for tea he suggested the Park Hotel restaurant. We were given a 25% discount card after being recommended from the spa. It is such a shame, as the restaurant is well placed and modern with an attractive wine bar and nice decor and atmosphere. Sadly the service was a little disappointing, we were left waiting to be acknowledged when we arrived and then had to attract a waitresses attention to be shown to a table along with another couple who had arrived just after us. We ordered drinks and food and waited 25 minutes for something to arrive, and this only arrived after I had asked at the bar for our drinks. The food followed but my daughter’s soup was missing from the order and when it arrived it was minestrone rather than leek and potato. But she just ate it and said it was tasty. The food was actually very nice and there was a good choice on the menu, hence four stars. It was just the service that appeared a little disorganised. Our waitress was friendly and welcoming and when I did not recognise Burrata Cheese with my salad she was pleasant and chatted with us for a minute. We paid the bill and left, as we walked past the bar we said good night but no one bid us farewell or thanked us for our custom. Basic courtesy.

Had an overnight stay and grabbed a chicken Caesar salad and a glass of Pinot for dinner and it was lovely. The service was great - thank you Anna! X

A one night stay for a spa pamper and little local choice decided to eat in the restaurant. Nachos came without the chilli beef - redone quickly, have to say. Mains choices limited. Beetroot and halloumi burger quite dry chips flat not crispy. Suggested they had sat waiting being kept warm? Presentation ok, staff friendly and helpful. Breakfast next morning not HOT. Items steaming as if very hot when selected but by the time I'd reached the table tasted cold, shame. Table was cleared of water and plates - too quickly - when getting another piece of toast!

We visited the restaurant after our spa treatment in the hotel. We had an offer voucher so it seemed convenient for us to eat here and the settings are lovely and modern. The service was excellent although there was quite a long wait for food and it wasn't busy so we didn't understand why? We opted for the burger which was dry with not enough sauce and overdone, the chips were good though. It was a basic meal and reasonably priced. We just expected more because the restaurant settings are so nice. Recommend eating elsewhere in Manchester if you do the hotel spa day.

Touch to put in the few words allowed. Breakfast was terrible. Hot food is supposed to be just that. Only ate a tiny amount as I didn't fancy being poorly for Christmas. Shocking!! We certainly will not be returning.

So lovely to sit out on the terrace after a long lockdown. So accommodating and amazing staff. Lovely little atmosphere and the prosecco is fantastic.

Me and my partner really enjoyed sitting on the terrace enjoying a glass of the loveliest Prosecco. Friendly staff, great decor and overall a great place to be.

We were reluctant to head out for the first weekend of beer gardens being open, but the team were incredible and we even got a free glass of Prosecco on arrival. Everyone was so friendly. Special shout out to Bass who ensured we have enough Prosecco to see us through the night. All Covid secure and heaters outside so we could sit without coats which made it extra special. Great service.

A lovely outside terrace area with cosy heaters to adhere to Covid safety rules. Huge thanks to Bass for taking care of our group and ensuring our Prosecco glasses were always full! A fantastic evening - can’t wait to come back!

Myself and some friends came to RBG after work for some long awaited drinks! The team were so lovely and welcoming and even gave us some free prosecco on arrival! Lovely terrace with blankets and heaters. Would highly recommend!

Ate here twice during my stay at the hotel. Very good burgers and the Bao buns were delicious! The staff are quite inexperienced and rather over keen to ask how everything is with the food (like 6 times for one meal!). Perfectly fine fare if you don’t feel like leaving the hotel. They also serve a very good breakfast

Eat here tonight and was served by a member of staff who got my order wrong 3 times and then messed the bill up trying to charge me for extra items on the bill. I initially thought he was new as he didn't seem to know what drinks were in the bar or what was available on the menu. Apparently he's not... Was the food ok? yes Will I eat here again? Nope. Were the rest of the staff good? Yes

Had evening snacks from the starter menu. The food is not too pricey, but it's substandard fare compared to what you can get just about anywhere else in Manchester.

It’s not often I give scathing reviews but this dreadful place to eat. We were staying at the Park Inn where this restaurant is situated. As we were visiting the nearby arena for a concert I checked out the menu on line and looked good. We were then offered a glass of wine each by booking online. The menu given was nothing at all like offered online and I mean nothing like - this is a glorified cafe and feels like it if we more time before the concert I would have walked out. The staff knew nothing of the free wine and ended up just bringing a bottle which we paid for, we had the best burger on the menu available and they were both dry, over cooked and garnished with cheap cheese a bit of over cooked bacon and a scrappy piece of lettuce, and a few chips we both left half of it The waiter was clearly embarrassed and deducted 20% but even after that for 1/3 of the price we could have had a much better meal at a Burger King !!!! Firstly you need the correct menu online, train your staff and cook the food so it tastes as it should.

We booked a table when we arrived at the hotel but when we went down to eat the restaurant had no idea. I gave my name 3 or 4 times and it felt like the staff either didnt understand me or just were not listening! We ended up choosing a table ourselves and telling the waitress where we were going to sit. The food was good and plenty of cocktails to choose from (some a bit strange but worth a try!) The service didnt improve unfortunately. We had to ask for drinks more than once and the staff looked like 'headless chickens' It is worth mentioning however there was 1 lady serving who was doing her damnedest to rectify any mistakes. Im sorry I didnt get her name, but she was very friendly despite being badly spoken to by other tables and obviously being stressed! The website is very out of date so dont pick this restaurant based on what the website tells you!

I felt sorry for the staff,as they were clearly short staffed.It was chaos, we arrived at 5.20 ,plenty of time to eat and be gone by 7 as we were going to a concert. We ordered fairly quickly,then waited an hour for the food,when it arrived after numerous requests one meal of pulled pork was stone cold,and another had ribs that tasted off. We were now already pushed for time, the pork went away and replaced,the cost of the ribs was taken off the bill. Everyone was complaining about the waiting time,and it wasn't even busy,another couple got up and left before their food arrived. This is a great location next to the arena, but wouldn't go again. I'm sure with proper management and more in the kitchen to speed things up,this would be very a very popular place to eat, but I'm afraid it got a thumbs down from us.

Nos alojamos en un hotel, yendo a Arena y decidimos comer aquí. Cuando intentamos reservar una mesa, nos dijeron que no había ninguna disponible antes de las 7 pm, pero podíamos comer en el bar y pedir del mismo menú, así que pedimos.Uno tenía pizza, que era muy buena. 2 tenían scampi y papas fritas, lo que ambos consideraban era scampi de mala calidad, pero era lo que decía.Pedí el pastel de Carne y Ale, que pedí específicamente con papas fritas en lugar de puré de papas, y me dijeron que estaba bien. A su llegada, vino con Mash, lo que dije que estaba bien, ya que no quería no comer con el resto del grupo. El primer bocado de puré fue horrible, hacía mucho frío, tratando de poner mi tenedor en el medio del puré, estaba congelado. Lo llevé de vuelta al bar y le pedí que se calentara, esto tardó casi 10 minutos en devolverse, momento en el que todos los demás prácticamente habían terminado de comer. Al llegar a nuestra mesa, el puré ahora estaba caliente a lo sumo, pero el problema ahora cuando intenté cortar el pastel, era que se había cocido en el microondas que la corteza en la parte superior era en realidad frágil, el contenido estaba seco y quemado. Nuevamente me quejé y básicamente me dijeron que había sido calentado.Como estábamos llegando al tiempo que necesitábamos para salir para el show, no presioné más, pero la respuesta del personal fue muy mala, ni siquiera nos disculpamos por el estado de la comida, no importa A pesar del servicio al cliente y el reembolso del costo del plato, a pesar de que era obvio que no se había comido.Muy mal servicio, volveremos a comer aquí, muy poco probable.

Nos alojamos aquí por razones básicas de negocios de la empresa estaban bien, nada especial, PERO evite el restaurante si puede, en un total de 4 estancias en 8 semanas, el restaurante no pudo manejar los números, no había suficiente personal, comida fría, un servicio de mesa que no valía la pena. honesto.Las bebidas caras son mejores, ya sea para ir a la ciudad o cruzar la calle hacia el menú limitado del bar de billar, pero tiene un sabor increíble.No quería ser negativo, pero no tenía otra opción en la última estancia.

Este año visitamos este hotel por segunda vez y cenamos por segunda vez en el restaurante del hotel.Hotel muy conveniente, al cruzar la calle al Manchester Arena, por eso lo usé y no tuve ningún problema con el hotel.La primera visita al restaurante estaba bien y la comida era casi lo que cabría esperar de un bar / restaurante en el centro de la ciudad.Esta vez la comida era bastante grave. El niño tenía una pizza margarita que apenas tenía cubierta. . Los nachos de hijas con cerdo tirado se ahogaron en salsa, trozos de guacamole, sin crema agria y la pequeña cantidad de carne de cerdo tuvo que ser extraída de la masa. Esperaba que mi schnitzel de pollo fuera un pedazo fino y fino de pollo en pan rallado, pero era básicamente una pechuga de pollo grande, muy suave a pesar de una inesperada adición de queso.Esto y dos de Pepsi llegaron a poco menos de 50 libras.Si hubiera sido digno del dinero gastado, no me quejaría.Ah, y encima de esto, era un viernes por la noche muy concurrida y durante los primeros veinte minutos o más estuvimos allí, el pobre camarero estaba trabajando por su cuenta.Buen personal, comida horrible

As a fussy eater I research everthing before I go anywhere but when I went down to my evening meal the menu was different which was a surprise but saying that what I had was very nice and reasonably priced.

Estuve en el hotel para un día de entrenamiento y se ofreció un almuerzo buffet. Una buena selección de sándwiches y ensaladas de buena calidad, pero el estofado de ternera caliente (también conocido como stroganoff) era un poco aburrido.

Friendly staff and lovely food in a great hotel. Service was a little slow at first but otherwise very enjoyable

Basic food, average experience, the waiter was lost but friendly. Not something I would recommend unless one is staying in the hotel and one has no other choice.

Food spot on all cooked to proper standards. Really clean and lovely breakfasts that cater for anybody.

Uno de los peores restaurantes que he comido. Sopa de tomate como salsa de gustos y tarros espaguetis y la hamburguesa vegetal era absolutamente repugnante. La única cosa que era comestible eran las patatas fritas, así que pedí más de ellos. Lamento estar cansados y perezosos, así que no hubiera sufrido esa comida.

Yo y mis amigos donde alojarse para un evento de boxeo, así que decidimos cenar aquí primero. Pizzas donde realmente delicioso.

Had the buffet style breakfast. Can only have scrambled eggs, no choice in other types of eggs, bacon fairly decent, tasty sausages, beans and tomatoes, a unusual sweet potato and pepper fry, no mushrooms or black pudding, good selection of continental breakfast ingredients, great selection of fruit juices including carrot juice. Unusual brew making machine that plays music. Staff seem to dissapear at times.

Yo estaba alojado en el Park Inn por trabajo y decidimos comer en el restaurante del hotel (RBG). El personal era lo suficientemente amable, y el vino era bueno. Así que un razonable comenzar en todos los aspectos.

Cena rápida, tuve que buscar a alguien para que me sentara, lo suficientemente amable una vez que aparecieron. Piri piri ensalada Cesar con pollo. El pollo estaba bien preparado y experimentado, pero el croutons eran duras como piedras, hojas estaban poco imaginativo. Ambiente ruidoso y un poco caro - buscar alternativas de mejor la próxima vez.

Tuvimos una comida bastante decente aquí antes de ir a un concierto en el estadio. El menú era variado y la comida bien presentada y bien preparado. Les dieron un poco abrumados con el número de personas que desean comer antes del concierto y nuestro camarero, Tony, fue en su propio en un punto. Él era una estrella aunque, moviéndose entre mesas maniacamente atareada asegurarse de que todos nuestros pedidos y sirve.

Not much to say really......apart from Average all the way. Best thing can say is that the service was quick and the Lithuanian female waitress very good and attentive .... it's the food that let's it all down... tasteless dry starter.... steak tasteless......sweet nice...would stay...

Fatal es la única manera de describir la comida. Los nachos estaban incineran con el queso duro y trabado al papel. Les envió y sustitución no era mucho mejor.

Visitamos para el almuerzo hoy con un amigo, ya que visiten el hotel por un día de spa. Sirven el café Costa de una máquina que parece poco prometedora para ser sincero, pero no estaba mal. Nos pedimos un sándwich y panini y una poción de patatas fritas de camote todos eran bastante buenas, aunque ambos bocadillos eran muy deficiente en aguacate, mis amigos se supone que han rebanado aguacate en ella y a la caza y guacamole mía pero hay literalmente un matiz verde por un lado en vez de reales el guacamole! ! ! Fue bastante agradable y fue agradable que nos dieron un 25% de descuento, ya que estábamos visitando el spa, pero todavía me cuesta 18 incluso con un descuento. Bien, si estás de visita en el hotel, pero me gustaría simplemente para que como un restaurante!

The menu highlights a great selection from the starters to the dessert. I tried a few of the popular dishes marked out with a black star on their menu and the choices were very appetising. Is you are a dessert lover my top choice would be the peanut butter cheesecake which wasn't too sweet but just right hitting the spot!

We went there on the night of the 21st December 2016, with two friends, a party of four."Should have known better..." in the words of the late Jim Diamond, for as soon as we entered the bar area, the place looked and sounded like a very loud and noisy crèche. There were many highly unsupervised kiddies, running near amok, in the whole area of bar and restaurant, their fathers, by and large, in one large group... and their mothers, guarding various child paraphernalia, in yet another. These were not poor people gathered in this 4 star hotel restaurant... unless you include their manners, dress sense, or arrogance. We asssumed they would go to their rooms in a matter of time...but as 11pm loomed, we knew we were wrong.All in all, to sum up the evening; although we were set as far away from the bulk of this din as possible, it still spoiled our dinner, our conversations and cut the time we were willing to endure this bad choice of venue.As we were booked into the parent hotel for a good few nights, we had only two out of five breakfasts and no more nights in this area with our fellow guests and diners.

Had to ask the hotel's reception to get the non-existent staff to come out the back to seat us.It took over 30 mins for them to serve me a panini and soup and my girlfriend a small glass of lemonade which cost £3.50.The food was presented nicely and tasted good.Hopefully the dinner service isn't as uncoordinated and inattentive as our lunch.

You know when you meet up with someone you haven't seen in ages and cramming as much catching up is more important than eating, it must be a real nightmare for waiting staff. Our waiter here was remarkable at broaching the 'are you ready to order?' questions with patience for our lack of attention to the menu in the first instance. When we got our heads in gear and ordered wine, we were looked after tremendously well and when the food arrived it was really delicious. There was no rush, the meal jogged along at a good pace but without compromise on service and the restaurant itself is nicely appointed with lovely toilets too (always the mark of a good establishment :) )So, I would recommend giving this a try as if the staff can handle so well a couple of distracted friends, they can offer great service to anyone. Thanks

Nice and varied menu, the food is always freshly cooked and the staff helpful. Even the bar menu has plenty of choice. From soups and sandwiches to burgers and steaks, there is bound to be something to your taste on one of the menus. I actually think over the last few visits the food has improved and it was good before. Definitely preferable to trawling the streets looking for a restaurant on a cold winter's night, even if The Printworks is only 5 minutes away.

Venlig modtagelse og vand, focasia og olivenolie kom hurtigt på bordet og det var dejligt at spise udmærket brød til mens jeg kigede på menukortet.Forretten var carpaccio, hvor til jeg drak en alkoholfri Carlsberg øl. Carpacioen var fin og portionen var rigelig. Jeg ville gerne have haft en alkoholfri øl mere samt mere brød, men det var ikke muligt for mig at etablere kontakt til de, i øvrigt behagelige, tjenere.Fish and chips til hovedret med hjemmerørt karry remoulade var udmærket, men ikke noget jeg vil bestille igen.Jeg bestilte en dobbelt espresso efter maden, men desværre havde de kun alm sort kaffe.Priserne var rimelige og maden ok og jeg tror faktisk jeg vender tilbage hertil engang i mellem.Da jeg skulle betale, var det igen ikke muligt at få kontakt, hvorfor jeg gik op til kassen og fik ordnet det pekuniere.

Ordered food to our room whilst stopping at the Park Inn.Standard prices for hotel food, but was very impressed with the overall quality of the food. We only ordered two burgers and a side of onion rings but they were tasty and much better than other hotel restaurants belonging to Jury's Inn/Crowne Plaza etc. Portions were of decent size and the food was very filling.

The chefs in this restaurant are dependably good. A reasonable choice of dishes at a good price. The restaurant itself is good, a variety of table sizes with good service, normally fast turnaround and a nice relaxed atmosphere.

The meal was tasty and my husband liked the salad as it was fresh, i could not get past the fact that a simple cheese burger and chips was £14. The staff and service was excellent but paying £5 for a pint ,not good.

Enjoyable evening during an hotel visit. Staff were excellent. Very friendly and attentive without being intrusive. Menu limited, and a standard experience across park inn portfolio. No local seasonal variation. However it was prepared and presented well and tasty.

Average at best! Service was very good, the two staff they had working were very busy for the amount of customers they had in but coped very well, we did have to ask a couple of times for our drinks but apart from that it was fine! Food was average my medium rare steak was slightly over done, fries were warm not hot but everything was just ok!

Sayed at the radisson park hotel and used the restuarant before a concert at the Arena. waited an hour for food to arrive........ place wasn,t even busy so dont know what it would be like if they were. got a cuury dish which was a quarter filled... hard nahn bread.. not good. ended up having two breakfasts i was so hungry the following morning. shame really the girls on service were very good....

On a pre concert package deal.... Minimal choice, food was like warm, service was shocking...waiting 10 minutes of tomato ketchup...no apology just a young waitress who couldn't be bothered. Will not be coming again I would rather go to macdonalds.

We came in for dinner before a gig a the Manchester Arena. The service was quite slow considering the restaurant was not overly busy and we only ordered a burger and salad. My salad wasn't as described, missing one or two of the listed items on the menu but was nice nonetheless.

Me and my GF came in to get some dinner. The restaurant was almost empty, yet they didnt see us coming.The waitresses were busy chatting behind the computer. When we got the menu they went on and forgot us. After 15 min we got to order drinks and food. It took around 15 more minutes for our drinks to arrive. 20 minutes after that the food came. The medium steak was made well-done. Grey and dry. The medium rare was semi-cold. None of the employees bothered to ask us how the food was. We were hungry after a long day and had already waited too long so we just accepted the food out of hungernes. So I'm writing this review as a warning for other people instead of. The couple at the neighbour-table were also unhappy and sent their food back. Definetly not eating here again. Careless staff and poor food. They also played really loud upbeat radio hits which made the visit even more miserable.

We visited here last night having first made a booking because going to a show and didn't want to be rushed and late. Made the booking for 6.15 as were to be at the venue for 7.20 so plenty of time we were assured. We arrived at 6.10 and was seated and ordered burger and fries straight away. Thirty minutes later we queried our order as people were getting served who arrived after us (although it wasn't that busy anyway) and we were worried about getting to the venue on time. The waitress told us that they were just dishing our food up now. Ten minutes later our burger and chips arrived. The burger was pink and barely warm, chips quite salty, one burger bun toasted burnt. The ramekin which contained one of the coleslaws was chipped in two places. So having booked to avoid rushing we were left stressed before the event, poor service, and mediocre food for a high price. Not very good at all and won't be returning.

Went here because I was staying at the hotel. Pretty good burger and fries. Reasonable price. Had a couple of gin tonic which were on the high side.Service could be better, I basicaly had to go to the bar, ask for a menu, order and find my own seat. The waiter almost served my meal to the wrong person and forgot the 2nd drink I ordered. Was still friendly though

Good food, reasonable priced. Not very busy during weekday evenings. Not too many choices of meals or drinks.

I went there while staying in the Park Inn hotel on business. The food was very average and quite expensive for what it was. I thought they were short on healthy options. Staff were very friendly and polite but then they got the bill wrong at the end, which was disappointing, so not somewhere I'll be returning.

Very good breakfast and friendly staff. Little improvement in the evening is needed, 1st night - over 50 min waiting for a dinner, 2nd night - more than 30 min waiting for a glass of wine :(

Really nice food well cooked and large portions.However the choice is a little limited and the menu has not changed in the last 3 years.

Poor service, dreadful food! The burgers were rock hard, not a drop of moisture left in them! The service was slow and yet the food was lukewarm, like it had been sat waiting to be collected for at least 10 minutes. We won't eat here again even if we do stay at the hotel. Compared to other Park Inns we have stayed in, this is poor.

Myself, my daughter and her friend came to eat at the RBG restaurant before the Nicki Minaj concert. We were warned by couple of people to come in early as the restaurant is known to get full at the weekends, especially when there's a concert at the MEN - surprisingly there was no one in the restaurant when we came in. At the very start we were warmly welcomed by one of the waitresses who (judging by the name and accent) I believe was Polish. We were then directed to our table with the a la carte menu and a pre-concert menu, however when we asked to look at the drinks menu, we were told that they don't have any printed out (slightly strange for a 4 star hotel) but our waitress Madga was able to tell us the whole bar list off by heart which really helped in making a decision. For food, I decided to order duck spring rolls which were very mediocre -I have experienced nicer ones from Iceland. And then for my main I had a carbonara - which was swimming in the sauce. Our waitress immediately noticed that something was wrong and when I explained that the carbonara is too sickly for me to eat, she has apologised and 5min later brought back a fresh pasta which looked slightly more eatable. When it came to payment I was stunned that a pint of coke costs £4! and a pint of Stella costs £4.30! A bit of a joke really. Overall, nothing seemed like too much trouble for all the staff, on the other hand the food standard needs to be more controlled especially when the prices that are being charged are so high.

Lovely interior, lighting very subdued which I am a fan of. Had great service from the Canadian guy, quick food & drinks and nice lounge area too. Can't understand some reviewers who say service is inattentive, smiles all round. Will be back

Mediocre food - abysmal service. There was nothing pleasant the food and sitting in the bar bent over a table

Ordered a ham sandwich and a tuna sandwich trough roomservice. It took a while before the food came, but when it finally came I got very disapointed. The sandwiches were dry, uninspiring and very expensive!11£ for a 2£ sandwich! Would't recommend

Cannot fulfill simple requests - food quality not good - total disorganization in the restaurant - new decor is terrible and the new lay out just adds to the chaos.

We booked a table (luckily) for Sunday evening before we went to watch a show. Even though the restaurant was only a 1/3 full the staff were turning people away, we asked our waitress and she said they were short staffed & were treading water at best. Like I said our waitress was great unfortunately the food ( I had pizza & my wife had carbonara) was bland not horrible but just passable. Would we eat here again probably not, however we did have to eat breakfast at the restaurant the next morning as it came with the room. The choice was good but the cooked breakfast was poor soggy hash browns over cooked eggs and just cooked bacon. There was a great choice so I settled for a bacon sandwich a banana and a yogurt which was really nice. Next time I would book room only (Great hotel) and skip eating here.

Took up the offer to eat here as our first visit was disappointing. What a difference! We ate on 3rd February before going to the arena. We had a wonderful meal - steak was cooked to perfection, salmon flavoursome and curry delicious. I have to recommend the sticky toffee pudding - one of the best I've tasted. Customer service at its best.

A very poor experience, vodka and coke but no fizz.My main course came with only half of the food, which was then provided after I'd eaten everything. Side veg was not as described and also had to be replaced Staff then disputed the bill, saying the dishes I'd ordered were not on fixed price menu which they were. Staff appreciated service was poor and had got to the point of laughing and no apology.Staff were also bickering over who was using the till first. An unhappy work force I would not eat here

I disliked having to wait about 10 mins before someone came to show us to our table. I liked though once seated the friendliness of the staff, service of the food, hotel plates and a great prices. The bar was full by the time we had left. Certainly popular. Would recommend.

Booked a table for 5.15 as we had somewhere to be for about 6.15, thought this would be plenty of time as only 3 of the other tables were occupied. Was given an alternative menu on arrival, as this apparently would speed up the whole process! Waited 20 mins for the starter to arrive, then had to wait an additional 50 mins for the main course, was about to leave when this finally turned up as was now running late. A couple who came in after us had their, starter and main course before we saw our main, not very good! Once the food eventually arrived it was nice, would of rather not had to rush it though. I dread to think how long we would of had to wait if they didn't have the 'speedy menu'

The atmosphere was friendly and welcoming and even though it was busy the staff were keeping everyone happy and noone waited very long to be served. We even had a manager say hello to us and check everything was ok (which it was!). Will definitely return!

We visited this restaurant this evening ahead of the Peter Kay show at the Manchester Arena. Hmm will have to find somewhere else in future as this place was poor!Had to wait for a table when there were plenty available. Finally got to sit down and had orders taken. My prawn cocktail was ok, only ok though as it seemed that the prawns had been cooked to a shrivel and tasted so (I know as I've cooked prawns that have done this!!!!). And then the looooooong wait. About 50 minutes in fact. It wasn't overly busy so why the long wait?!?!Finally, our orders came. A cremated chicken breast, tiny! New potatoes, a handful of mushrooms and half a tomato. I asked for no chips - and it came with them anyway. I asked them to take them away and I was left with half a plates worth! My partner had burger and chips. Burger was fine, chips were French fries obviously cooked with the battered fish as they came in the tub with remnants of the fish batter along with it!!!! So half chips and half leftover batter!We complained to the staff and are waiting to hear what the management has to say for themselves. But as a dining experience, this left plenty to be desired especially if you are visiting ahead of an event at the Arena.

Booked a meal for 5 people on December 13th. Arrived promptly at 5pm and our order was taken. The wait for food was unacceptable. When we arrived the restaurant was very quiet but became quite busy, though not completely full.When the meals eventually arrived – more than an hour later - we were disappointed. The curries were fine although one of them had hardly any chicken in, the gammon steak was only about 3ozs not the 10ozs advertised, the chips were barely edible as they had so much salt on them and the lamb was only lukewarm.The desserts were fine but we waited about 20minutes for them to arrive. I was presented with the wrong bill for a couple of pizzas and water and was tempted to pay this – but I was honest and got the correct one!I wrote to the restaurant manager on 16th December but have heard nothing. We're staying at the hotel again in a few time but will not be eating here. Disappointing.

I came to hotel RBG restaurant on New years eve.Me and my parents were looking for nice and not overcrowded place with a nice dinning option.We were not disappointed:)Welcomed by Jonathan with a honest smile on his face-brilliant :)We were sat down and given two different menus.After ordering drinks, we have decided to go for NYE`s eve menu choice. We have ordered chicken with mash , green beans and very rich dark sauce(cant remember name) and two of the special sirloin steaks with roasted vegetables and dauphinoise potatoes and red wine sauce.Food was amazing. Both steaks and chicken cooked to perfection, combination of flavors just perfect!To finish that lovely evening we have been offered a mini selection of desserts: bayliss cheesecake, champagne strawberries and sticky toffe pudding. All of us stuffed already, but could not resist that last magic touch:)Service was excellent, Jonathan and Jade super super B. Definitely will be coming back as soon, as we get chance.Well done everybody, You make one family very happy on the last night of 2014 All the best!!!!!!

What can I say, just such a nice change to eat in a hotel and get good food served by happy people. We really loved the sofas in the corner, great place to chat and drink a pina colada (tastiest one I've had for a while) - somewhere you wanted to sit all day, I will be back as I live in Salford so am already planning a long lunch with the girls!

My sister and I stayed 5/6 Dec and have never received such a first class service as we did from Jonathan and his 'team', who worked very hard to make our stay and everybody else's a memorable experience. The professionalism-service-friendliness and helpfulness was exceptional. The food was cooked fresh-home made and tasty. We cannot fault anything and look forward to returning next year and hopefully Jonathan is still there-if not , his successor has a lot to live up to. Thank you Jonathan and your team. Hope to see you next year

Jonathan is the best restaurant manager of all the restaurant managers I've ever met. His service was second to none and i will look forward to coming back again ! Fingers crossed we pass now though !!

Although my husband and I enjoyed dinner at this restaurant, I believe that the side orders, such as onion rings, were from the freezer. A small moan but enough to make me award RBG an average rating. On the plus side, the steak I had was perfectly cooked, the surroundings pleasant and the staff friendly.

On arrival at 5.30pm there was no one to be seen. After several minutes a gentleman from reception came over to find someone to seat us. The lady who served was to say the least abrupt, not at all welcoming. The food was average for the money £15 for 2 courses the burgers seemed to be the best value. The Thai red curry was very nice. £4 for a coke or lemonade though was outrageous so beware as there were 4 of us drinking soft drinks and we had no idea it was £16 a round! The waiters were pleasant enough but the waitresses were miserable and rude. The only time the waitress smiled was on producing the bill I can only assume she thought this would ensure a tip! A great location but such a shame the service is unfriendly and drinks are extortionate. We wouldn't return.

I went to the RBG restaraunt with a group of friends, we were using the spa for the day & decided the on site restaraunt is the best bet, we walked in & had to seat ourselves, then someone came over handed us the menus & asked if we wanted drinks, we asked for the drinks menu to be told they don't have much in right now & we should only have standard drinks as they're not doing cocktails, so this was okay we got our drinks about 5 mins after ordering them & this was all fine, we looked over the food menu (wasn't made aware of any special offers or meal deals or whatever) & noticed it was relatively expensive, however it's a birthday meal out so we didn't grumble & we ordered our dishes, we were told there was only one chef on & so our food would take 30 mins, which we thanked the waitress for telling us, however it came almost an hour after ordering & we were only the second set of people in the whole restaraunt! When it came, meals which were supposed to come with chips didn't have chips & so we had to ask for them all, chicken & salmon tasted & felt like it had been grilled once then regrilled to warm it up, however we were hungry & feared another hour wait if we asked for a new lot so we left it, we did order deserts hoping Itd be better than the mains which it was thankfully! When we spoke to the supervisor of the restaraunt she was rude & spoke down to us & was not apologetic at all, we were given 15% off our bill as a sorry however we still weren't satisfied as we had used up 2 hours for food, we spoke to the hotel management who were amazing however I'd never EVER go here again!

The food served at RBG was of an excellent standard, the orders came out very quick once we had decided what to have and the portions were of a good size, we had 2 courses for £14 and this was enough to keep us going.

Nice food and great service - family friendly approach :) We had tomatoe soup and meatballs for our lunch - stuffed.

This is the 2nd time I've visited in about 2 months and the first time was lovely but this time not so much.Having had such a warm welcome at the door we expected the same when we approached the bar however I must say it was horrendous.To see a very well presented bar tender talking to a group of young men about how hungover he was from the night before was terrible! As a lady of a respectable age I certainly shouldn't hear this kind of talk in a very nice restaurant. It didn't get much better from there, once the bar tender had finished his conversation (5 minutes later!) he greeted us with "sup guys", I'm no snob but I believe people should be treated with more respect than that!We had a couple of overpriced glasses of wine and decided not to bother having a meal. I didn't want to find out how the waiting staff would be after the terrible bar service!

I chose the 2-course set menu, which offered good value for money. I found the drinks to be expensive though.

We went a couple of times to the RBG Restaurant as we were staying in the Park Inn hotel. The staff were very friendly and the service was great and fast. They have a very good menu and even a good deal with their set dinner menu with a great choice in everything and great value!

On our first visit a few months ago the we sat inside, the food & service we're really good. On our second visit we booked to eat out on the terrace. We arrived at 6.15pm the sun was shining, it was lovely but for some strange reason they put the heaters on? They were very intense and although when asked they turned it off, however some older people wanted them on. Shame, it ruined the evening. They need to review the heat that they give out :(

I thought the food here was really overpriced and was just average. I dont think I would stay at the hotel again because the food was so average.

The evening meal was very nice and the service good but breakfast although offering good choice the hot breakfast was not very hot and the staff were very rushed as it did not seem as if there were enough staff to cope with the amount of guests.

The breakfast was first class, there was so much to choose from. Staff were very helpful and friendly.

quite a limited choice of items on the menu, and the £18 for three course one, wasn't particularly healthy food items, either.Had grilled chicken, nothing could be wrong with that, and it was pleasant enough, and for a health conscious person, not a bad choice.Surroundings same as breakfast, souless looking out on to a busy road. No atmosphere whatsoever.The food filled a hole!

Good breakfast variety and nice dinner menu. Wait staff very kind and helpful. Spacious bar area and outdoor terrace.

We had a lovely meal, the food was great. Only downside was the drinks were a bit pricey but is expected in Manchester I guess.

Went here tonight only because we were stopping in the Hotel and were off to a gig later in evening, after a day of traipsing round stores we couldn't face another hike out to eat.Vastly over priced for what was pretty under whelming fare.I had a 'Pulled pork' burger with fries while my partner had Lamb rump with a handful of sweet potato, four halves of lager, no starters or sweets yet the bill was over £34.00, I know it's a Hotel and the whole 'Hotel price' thing but sorry, this is still vastly overpriced very average food...at best.Would I recommend?.....no, get a taxi or walk there's far better restaurant's to be had by far.

We visited last night , hoping to get a nice meal before Bruno Mars concert at the nearby Manchester Arena. We were seated and ordered drinks( water & a glass of wine ) which took 15 mins to arrive. Our food order was taken ,pizza & chicken burger!and45mins later no food!After several ensures as to where our food was and complaining. Our food finally arrived after a 55min wait. Food was below average and service from staff was very poor.it would be quicker to go to Mcdonals ! Avoid !!

Having made a reservation for my wife and I for a pre-concert meal at 6pm (before going to a concert at the nearby Manchester Arena) and having pre-selected their special pre-concert menu I was pleased to see my reservation marked for the pre-concert deal on the sheet at the front desk on arrival. So far so good, but sadly, that was the last thing that went right!It turned out that, although they had taken the reservation - and we were on time - no table had actually been reserved for us and all were full with the exception of what appeared to be some bar stools at a high table in one corner to which we were ushered. We were given menus and then ignored for a while. Unable to get anyone's attention and upon going back to the desk to ask if the menu we were selecting from was the pre-concert menu we were advised it wasn't and were presented with another one.Having selected our meals we were then informed that because they were very busy,it would take an hour or more to serve us. And this for a pre-booked limited menu pre-concert deal where time is obviously crucial!Not wanting to miss the concert, we had no option but to leave and go to the Arena without ever actually getting a meal at all.Hard to see how the restaurant could have managed this any worse really.Avoid.

They have changed the menu since I was here in December 2012 and in my opinion it is better. There is a set 3-course menu for £18 or a la carte selection. Friendly staff, good selection of food at reasonable prices.Food was delivered in good time and was enjoyable.

good value considering location, quick & pleasant service by the staff. would definitely recommend if you're staying in the hotel :o)

excellent staff. lots of choice. all the food was perfect.reasonable prices for all the food on the menu

The menu selection is nice and it is reasonably priced. It is definitely better than typical hotel food, food was nicely presented and cooked well. Service was good and I'd eat here again.

Good selection and nice quality. I had the corizo penne which was very fresh. The mrs had steak which was very lsan. The starter was a fish llatter which was ok but all fried

Had lunch and breakfast here on a recent stay. Cant complain about either. Breakfast had a huge choice and was lovely.For lunch My girlfriend and i both had duck rolls and they were beautiful. Would recommend to anyone

Tried this restuarant on our last night in the hotel & not impressed at all, we ordered pizza & burger, pizza tasted like a frozen pizza out of a packet, quite greasy & slightly burnt, apparently the burger was hand made but certainly didnt taste or look like a handmade one, would not recomend, considering the price you pay there are much better places elsewhere.

Food here at the RBG in Park Inn was fantastic, 10 out of 10. We had an evening buffet meal and breakfast which were both excellent. Service could be a bit slow because there did not appear to be enough staff to cover demand. Staff were very apologetic for any delays and very friendly - no complaints about the food or staff only the wait!!

first attempt £20 fillet staeak - actually served a striploin undercooked and full of grislte, second attempt - club sandwich £10 - like something from a greasy spoon but worse and it took an hour to arrive (because the chef allegedly broke the gas on the cooker - according to the waitress)im so cross that of all the great manchester restaurants i was stupid enough to eat in the hotel. but i will never dine here again.

The food was divine - we had both evening meals here, and neither disappointed. I had 2 pasta dishes, my husband had steak then chicken burger the second night.