The best restaurants serving American food in North West

Just want to say that I was served on the drive through by a lady by the name of Somi, her customer service was absolutely impeccable. Lovely to deal with, and great and attention toy order. An absolute delight to speak to. Give this girl a raise!

FANTASTIC place to visit for a show. Staff polite, cast good, Leye funny.... Have been to wath a show for a few years now, never fails to put on a good show

We went for breakfast and was met by a pleasant waitress and shown to our table she was very friendly and polite and the food came hot and promptly. Staffordshire asked us a couple of times if everything was ok and the food was very nice .. Nice experience

Pop barato, hamburguesa de pollo era promedio ... patatas fritas sabía raro como el aceite utilizado no era fresco ... chica detrás del mostrador bebiendo de una taza de Starbucks ...

Danny has been a fantastic host this evening! Catering to every need of our party of 5 including a Gluten Free customer and a toddler. Service with a smile and really going the extra mile!

Ordered a takeaway through JustEat, who conveniently won't let me leave a review. Food was stone cold, ordered chicken with 2 carbonaras, neither had any, and one even lacked the bacon! Complete lack of care when contacting the restaurant, pretty much told it wasn't their problem. Do NOT waste your money

Genuinely don't know why it's rated so badly. Delicious burgers and fries. Been a few times and always banging. Always survives the Deliveroo trip too.

The Good Breakfast was not so great…although the food was ok, at £35 for 2 breakfasts with toast and coffee, you’d expect better. The dining area was really cold which contributed to some of the breakfast being Luke warm before even starting it. Coffee terrible.

Absolutely horrible place. Rude staff, food laughable, terrible beer, grubby and just overall scummy. Lad cleaned our table with a grubby cloth, feet stuck to the floor, toilets didn't work and were disgusting. Possibly a lovely view if the windows weren't covered in actual crap (inside and out). Spent around £70 and could of cried at how shocking it was. Should be ashamed of advertising a nice place on the website because this place is a disgrace, full of people realising how bad it is and complaining. My only advise is AVOID. I left feeling upset and annoyed as this was the first time me and my partner had been out in 6 months due to him being seriously ill and I wasted my time in this dive. Spend your money somewhere that deserves it and serves you actual food and not what I can only describe as cat food.

Most DISGUSTING customer service experience I have ever had. We travelled an hour and a half to go to 202 for my friends 21st birthday for bottomless brunch. We ordered one round of drinks and when the waitress came back we asked her how the bottomless brunch worked - basically just to confirm that all the drinks on the menu were included. She then informed us they no longer do bottomless brunch. We had not been notified of this whatsoever and apparently they stopped doing it even before we booked it, yet they never removed the option to book for it from their website at that time. They said there was nothing they could do about it and we said we booked for a bottomless brunch for £30 per person and they should honour that. They then said all they could offer is 1 free round of shots which is not good enough. We asked to speak to someone higher up and a vile woman from the kitchen, came to our table and got into a very heated argument with our friend. She was flinging her arms, told her to shut up & said she would happily ‘take this outside’. She proceeded to shout in my friends face, this was such an intimidating experience to the point I actually thought she was going to go for my friend in the middle of the restaurant. She said she didn’t care and that we should be paying full price even though that’s not what we booked for. I have never witnessed such an UNPROFESSIONAL, disgusting and ATROCIOUS behaviour within customer service in my life. The lady who did this was one of the so called owners of the premises however it seemed to us they just picked the most confrontational person from the kitchen to come out (as they said their actual manager was on holiday) and just said she was an owner, because after her unacceptable attitude, physical presentation and bad mouth I refuse to believe she could be in a profession where she runs a business. She was implying she wanted to fight my friend so we wanted to leave the premises asap, we felt overwhelmed and unsafe so we all proceeded to leave before this got any more out of hand and the lady stood at the door with a security guard and wouldn’t let us leave until we paid for the one round of drinks we had. We did not want to give them any money for the terrible service we had had, but we paid because the lady was getting in our faces, she was nothing but a bully. She completely ruined our friends 21st birthday. The place was dirty, grubby and grotty, all they want is your money they have no consideration for customers at all! I would never ever recommend anyone to go there.

En primer lugar, la comida era excelente, buena y sabrosa y una porción de comida de tamaño decente. Ahora con la parte confusa El servicio al cliente es muy lento y aburrido. Y también dicen que tienen el 50 por ciento de comida en oferta, pero solo dan un 25 por ciento de descuento. Le tomó literalmente 5 minutos calcular mi descuento y aún así se equivocó. No me quejé en ese momento, ya que sé que las empresas están pasando apuros y tbh no podría ser molestado con la molestia ya que el servicio es lento y no muy acogedor. Pero en general no me puedo quejar de la comida, todo estaba delicioso y volvería.

My daughter and I had been in Nu Spa all afternoon enjoying the pool and spa. The chap on the reception desk in the spa was lovely and after we saw the weather outside and worried about going in to town for tea he suggested the Park Hotel restaurant. We were given a 25% discount card after being recommended from the spa. It is such a shame, as the restaurant is well placed and modern with an attractive wine bar and nice decor and atmosphere. Sadly the service was a little disappointing, we were left waiting to be acknowledged when we arrived and then had to attract a waitresses attention to be shown to a table along with another couple who had arrived just after us. We ordered drinks and food and waited 25 minutes for something to arrive, and this only arrived after I had asked at the bar for our drinks. The food followed but my daughter’s soup was missing from the order and when it arrived it was minestrone rather than leek and potato. But she just ate it and said it was tasty. The food was actually very nice and there was a good choice on the menu, hence four stars. It was just the service that appeared a little disorganised. Our waitress was friendly and welcoming and when I did not recognise Burrata Cheese with my salad she was pleasant and chatted with us for a minute. We paid the bill and left, as we walked past the bar we said good night but no one bid us farewell or thanked us for our custom. Basic courtesy.

Food was delicious, service was fast and friendly. Only (small) downside was that it was quite noisy. Recommended for desserts

Horrible. Waste of money. Reported to Fylde Council. Absolute the worst ever. Do not order there. They are revolting. Should be closed down.

Amazing looking menu! Food disappointing. Burger inedible as cheap meat, one friend described as smelling like dog food, salt and pepper chips were just potato wedges, the chicken wings we couldn't touch as the looked like chickens feet! Very disappointed.