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The best restaurants serving American food in East of England
503 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
3602 Opinions in 2 websites
4 of us had a meal booked at Middletons, we arrived on time for our booking to find our table wasnât even set, we were eventually seated with just knives and glasses at the table. When we requested forks we were informed that our waitress was âtrying to find some in the kitchenâ. After waiting quite a while, our order was taken, the service was continuously slow all night. The starters, particularly the scallops (one of the most expensive starters) were poor. Served with a plain looking raw onion on the side and only 2 or 3 very small scallops in some sauce. The mains were much better, the steak was cooked well and the sides were nice. Whilst we appreciate it was perhaps a busy night due to it being the festive period, we found our 10% service charge automatically added to the bill was a little cheeky given the slow service. Itâs also stated itâs âoptionalâ however our waitress seemed shocked/confused when we paid a lower amount than the bill total, not paying the full ÂŁ23 tip. 10% tips are understandable for larger groups but not for a table of 4. Overall fairly disappointed with our visit, had we have been a walk in then we perhaps wouldâve understood but given it was a reservation it seemed the staff werenât able to keep up. We didnât feel we got value for money at all. Middletons is a local for us so weâre disappointed it didnât impress as much as weâd have hoped!
1264 Opinions in 2 websites
Got a Groupon deal for myself and 2 kids,booked and was told the deal does not work but offered an alternative so I arrived within the hour for them to tell me the groupon has been used already wen I'd just bought it and travelled down there.shockingly bad service and stood arguing with the man as he said I'd used the Groupon already when obviously I hadn't .waste of time.rude.think the man was called tony
277 Opinions in 2 websites
Really disappointed with the food and overall experience I had at this restaurant this evening. We were seated on a bench with no place or area to put our coats and as a result we had to sit in our jackets as we didnât want to lay them on the floor. Upon receiving our food, we kindly asked for the steak to be taken back at it was more âblueâ instead of âmediumâ. Once we received it back, it was chewy and completely overdone. The only thing I could compare it to would be chewing gum. We addressed our issues politely to the staff and was told âlet me talk to someone and see what we can doâ. We were then given our receipt and was charged full price for two meals that in my opinion was below standard. I do not recommend.
1449 Opinions in 1 websites
Absolutely shocking! Myself and my best friends have had a tradition of meeting here every Friday before Christmas for the past 20 years. Over the past 5 years the standard of hospitality and food has decreased dramatically! This evening we were informed that there was a reduced menu, reduced drink availability, and the manager had decided to Close the bar at 10pm!!! I had the most dry and pathetic Burger with a small handful of chips for ÂŁ17!!! I shared the pic on FB and the comments are hilarious! This place is terrible now. New management needed.
1301 Opinions in 1 websites
Visited on Saturday 11th January for my son's 18th birthday meal, this was our first time visiting Miller & Carter. We were seated promptly, once comfortably seated our server came over and introduced himself as Dylan. Whilst handing out menus Dylan asked if there were any allergies, my daughter is celiac so he brought her a gluten free menu. Once we had finished our meal, we didn't opt for dessert but Dylan brought out a plate with 'Happy Birthday' with a small bowl of ice cream with a lit candle, which we were not expecting and was a lovely touch. Dylan was polite, confident, attentive and had a good knowledge of the menu. Overall we enjoyed our meal, we would recommend and would happily return.
1131 Opinions in 1 websites
What an excellent manager and waitress today. Manager went above and beyond in helping us. Waitress was lovely, nothing was too much trouble. Food was absolutely fantastic. Would highly recommend with no hesitation. Very friendly. A lovely experience and we will be back đ
1122 Opinions in 1 websites
Worst place ever. Booked Boxing Day. Over hour late to sit down, had to ask five times eventually sat me down downstairs, even though told me I was sitting upstairs. Bar service, bless him one peron serving. Manager left people hanging, first waitress asked how we were, said about our disappointment she walked off, second waitress was understanding and apologetic. Manager was totally dismissive, apparently busy, yes I understand itâs time of year but keep customers up-to date and offer a drink whilst u are running over hour late. Got drinks at bar but poor guy on his own and service was slow. Absolutely disgusting behaviour from Miller Carter. Manager seemed miserable and not happy being there!!! This is not an acceptable. Been so many times here and worse service ever experienced!!