Five Guys in Stevenage

Have been to TGI’s many times in the past but not for a number of years. Was shocked when I saw the price of the dishes on the menu, very expensive compared to other restaurants. Was even more shocked when the dishes arrived & saw the portion sizes. They certainly do not justify the prices! Service - apart from being shown to our seat & delivered food, there wasn’t any. Food - was in all honesty terrible. Luke warm & lacked any real flavour. To top it all off my son was sick later that evening so I now question if his chicken was actually cooked!! Perhaps someone from TGI’s should take a moment to read the reviews as they are not good. I will never be returning.

Top night, kids loved their meals & the staff were very friendly

I am so unhappy with the service I have just received at this location. I went through the drive thru and was asked to wait in a bay as were the 3 cars in front of me. The man at the window said that he had my food and was just making my drink. 10 mins later, a man was walking around looking at registrations of the parked cars and I called to ask if he had my food. He said no and continued to walk around before eventually taking the bag of food back inside. 25 minutes had gone by and I still had not received my food, the man came back outside and asked me what my order was because they had lost it and had to make it from scratch again. No apology was made at any point for this or for the wait. When my food arrived 10 minutes later, I asked for my receipt to which I was told that they would go inside and get it. 10 more minutes passed and I went inside myself to ask about my receipt, I was told they could not give it to me. At this point I had been here for 45 minutes total. When I FINALLY got to eat my order, I was missing my mini fillet

The food was reasonable, the staff very friendly although not that attentive. Disappointed with vegetarian options very limited and then two of them were unavailable. We were two couples, grandparents and grandchildren, eating before a show. The food no better than ‘pub-grub’, chicken burger very dry, other food passable, drinks ordinary. Would possibly go again, if going to a show, but their are many other eateries within walking distance or short drive, so it would be dependant on the weather. We booked and were surprised how few people were in there, further: trying to book a table is very difficult, so I certainly would not bother going through that drama again.

Place your order on the Wetherspoons app and receive a short measure of beer delivered to your table. Disappointing. ..