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4.2

Based on 1.649 opinions finded in 2 websites

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Nº 264 in 544 in Great Yarmouth

Nº 14 of 29 American in Great Yarmouth

CUSTOMERS TALK ABOUT DISHES WITH..paychickenprawnsladysteakcookedmushroomsroast

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Stopped for a coffee this afternoon. Unfortunately due to technical problems the coffee was tepid. We were unable to heat up the drink due to health and safety rules. Mentioned it to Tim, the front of house member of staff, who was very apologetic and dealt professionally with the situation to our satisfaction. Thank you.

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G J . 2024-12-01

MORE AT TripAdvisor

Very nice meal. Had starters and main courses off the Christmas menu. Hot, fresh, tasty and a decent price. Many thanks to chefs Sergio and Luke and excellent service from Atlanta. Highly recommended.

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Steve D . 2024-11-07

MORE AT TripAdvisor

Surf and turf meal was cooked exactly as I wanted the ribeye steak to be cooked rare to medium, the chef was spot on. My husband had a burger stack he thoroughly enjoyed too. We have given our compliments to Sergio the chef. Excellent floor staff on service too. Overall a fantastic start to our date night away from home. Looking forward to cocktails here tonight. Thank you Mrs Lesley Lewis Cambridge

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Lesley L . 2024-11-02

MORE AT TripAdvisor

Luke (deputy manager) thought it was acceptable to cancel a table that was booked for a 7 year old little boys birthday meal, 2 hours before the allocated time. Therefore, leaving not enough time to make alternative arrangements all due to him making sexual remarks to a family member and him not ‘feeling comfortable’ around the family that he penalised and bullied.

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Annomynous C . 2024-10-29

MORE AT TripAdvisor

Amazing food, friendly staff, good environment, delicious drinks and amazing desserts! I will return for sure ❤️ I completely recommend

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Joao M . 2024-10-24

MORE AT TripAdvisor

Visited over the weekend. The food was fantastic. My husband and I thoroughly enjoyed it. The overall atmosphere of the place was lovely. Service was spot on.

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Georgina Gordon . 2024-10-22

MORE AT Google

Visited over the weekend amazing food and staff Will visit again

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Sarah Cornall . 2024-10-22

MORE AT Google

Terrible from start to finish I order a bottle of presoco for my wife she opened it realised it was the wrong bottle took it back and the manager said it was our fault and should of checked very terrible mangers had to buy another bottle of in all I spent nearly fifty pounds when I food come the steak was over cooked chips cold sent it all back the restaurant was quite empty and I watched as people were turned ways unbelievable

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John Finch . 2024-10-09

MORE AT Google

I regularly come here for breakfast, due to overnight work stays at the Premier Inn. The service is excellent - Lynsey in particular is lovely, and always goes out of her way to look after me.

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Joanne McCarthy . 2024-10-09

MORE AT Google

Stopped at the premier inn next door so decided to eat here rather than walk up town plus menu looked OK here too. Tbf we got seated straight away and as for first impressions, it looks good with an open kitchen, chef shouting orders out and restaurant full. I decided to order drinks at the bar from a lady that was so nervous and shakey I had to grab my pint incase she spilled it, the soft drinks btw are free refills. On to the food. we had starters which were the chicken wings and breaded mushrooms. Half way through the 4 wings you get, I had to stop as one was froze still in the middle, immediately i sent them back, they did offer to change but i said no as its put me off. My wife said mushrooms wasn't too bad though but luke warm. Mains came and I had the mixed grill and wife had fish and chips. The chips we cold on both meals and so were the eggs on the mixed grill. Oh and if you like grey skin on the mini fish, they serve it here. It looked a small mini fish even though the picture and cost say different, not sure i could eat it tbh. considering all the noise from a nice looking kitchen the food was quite poor. The staff also look like they haven't been doing the job for long either as no one had the plates taken away, they never ask how food is or even smile. The next morning we went for breakfast as we had paid for this on booking, and oh dear even this was poor. Coffee machine broken and limited choice on continental and It says unlimited breakfast on the cooked so you can ask for what you want, so I asked for 3 bacon, 3 sausage, 2 eggs, beans, mushrooms and a hash brown. They got this wrong as It came with 2 bacon, 2 sausage, 2 eggs, raw mushrooms and the rest. Omg how can you get my order wrong and not cook mushrooms? I Won't ever go back here again and wouldnt advise anyone to try it either. It's been a long time since I've been to a place this bad.

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Sam . 2024-10-05

MORE AT Google

Avoid at all costs , we didn’t even get any service , drink order or food , after 20 mins , the members of staff , stood and watched while the poor waitress done all the work, We will not return

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Mary Benchapongwimon . 2024-09-30

MORE AT Google

Not very busy but it is end of September so season closing down. You have to pay to park. I was shown to my table and told the waitress will be over to take my order. When she came she didn’t know what beers were on tap, so played it safe with a Guinness. Unfortunately the drink only arrived after I’d finished my starter and asked when plate being taken away. Had sirloin stake which was very good. Then as I’d finished eating and enjoying the last of my pint the waitress suggested I pay which is a tad unusual.

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Andy Baxter . 2024-09-29

MORE AT Google

We went for breakfast - it was served cold! Very busy! Great selection on the buffet & drinks. Just a shame the fry up was cold.

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Zoe Wood . 2024-09-28

MORE AT Google

Unfortunately the food was not up to scratch. The chips had been cooked within an inch of their lives. My partners gammon steak was tiny and still partly raw in the middle, why they bothered putting peas on the plate we do not know as the portion was no bigger than a dessert spoon full. We stay in the yarmouth area at least 3 or 4 times a year, but this was our first and last visit to this particular establishment.

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christine hyland . 2024-09-21

MORE AT Google

We were staying at the Premier Inn hotel and went for dinner at the Beefeater, Charlotte went above and beyond with the service, very friendly and helpful, that’s 5 stars from us!

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Katarzyna Zarzycka . 2024-09-18

MORE AT Google

From the minute we requested a table we received excellent service the food was excellent and cocktails were very tasty. All the staff were very friendly and polite and pleasant. We would definitely recommend this restaurant to our family and friends and shall definitely return thank you

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Nicola Free . 2024-09-18

MORE AT Google

We had a table at just gone 5pm on a Friday night, the whole evening was worse than faulty towers, we had to ask twice if anybody was serving as we appeared to be just left at the table, when we finally got served we got our food before we even got a drink! They didn't see a problem in this. I ordered the bbq ribs, I've had them before and they had been nice, now these were spicy, I don't do spicy! Pointed out to them, that you could see chillies on them, manager came and said lots of people have complained and that they are now coming in marinaded in chilli, before they add the bbq. Admittedly they offered to cook me something new, but my group would have been finished before I got my meal, I took it home in a doggy bag for my partner! He loved it though agreed that it would be too spicy for me! When we finally got the bill, it was wrong! The cocktails were on the menu as 2 for £12 yet they charged full price, when we complained they took the bill away and only took 72p off, I had to explain to them again that this was still not right! Food and drink was overall very nice, but don't expect to be served quickly or very efficiently.

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Tamsin Pynegar . 2024-09-07

MORE AT Google

First time going here Visiting from Birmingham Brilliant service for 7 of us having breakfast Manager very friendly and helpful and the staff. Food was lovely and fresh and hot Served us all together with no delays I would 100% recommend this place

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Angel Delight . 2024-09-05

MORE AT Google

Excellent meal and service. Great value

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Chris CJF . 2024-09-04

MORE AT Google

Fantastic place, Please ask Lynne to do your peach Melba Mocktail (in the picture) was lovely I ended up ordering 3. The food is good, however I wouldn't order the nachos didn't have any flavour to it and I didn't really like the cheesecake but that's just personal preference because I have a sweet tooth. The service is slow unfortunately, however the staff were fantastic always willing to help you in terms of food allergies, more ketchup for the kids or drinks or if you need to order more food etc always have a smile on their face. Thank you to Lynne for telling me and the kids about the fireworks otherwise we would have missed it. If you have kids the kids meals are nice and great price. Overall I will be coming back again.

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Christine Williams . 2024-08-31

MORE AT Google

Great place. We always go whenever we are at great yarmouth. Could have more veggie options so 4 star. Have to give a shout out to ZOE!! She has been AMAZING! Such a hard working young lady. Very attentive! Saw me struggling with my toddler and came up, and made us feel at ease; tried to distract a hungry toddler when we were waiting. Really went above and beyond with her service! Also the lady at the front desk was really nice! Staff here are just all great!

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petal b . 2024-08-24

MORE AT Google

Well th about 7 pm ordered drinks and food the food came at about 7.45 pm but still waiting on drinks just as we finished food drinks came. The food was good I had mixed grill I asked for medium got medium rare on the stake was tasty though the main problem was the staf at a busy diner time only 3 servers only one was doing eny thing there name was lyn 5 star service from them working so hard

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Theo Smith . 2024-08-19

MORE AT Google

2022 - Grate service. It was quick and not chaotic. Plenty on staff and everyone had a table. 2024 - Terrible service. Slow, chaotic, and 5 waitresses. There was this lovely waitress named Lynn and she was all over the place and looked tired and stressed. Thank you for trying hard but please can all the waitresses work as hard as each other so that workers aren't as stressed! Food was nice though eventhough we had no drinks until we were about finished! Recommended that you go somewhere else. Brecfast is nice as normal but can we sort the staff issue out immediately!

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Sophie Smith . 2024-08-19

MORE AT Google

Omg.... 1 hr to get a drink. Got and eaten my food before drinks came.... Sooooooo slow. You can tell this place is running down to closure.... Sad, could be so good.

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chris smith . 2024-08-19

MORE AT Google

Does what you'd expect. Service was excellent and they were short staffed.

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Adsplan . 2024-08-16

MORE AT Google

Myself my partner and our daughter had late breakfast here. Hazel greeted and seated us, aswell as took our order. From the moment we arrived she has kind, attentive & helpful. Nothing was to much for her when customers asked. In fact all the staff were much the same. It was busy and the staff were patient and friendly. The breakfast was very nice so good that this is where we will choose to eat breakfast next time we're in the area.

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Julie High . 2024-08-13

MORE AT Google

10.99 per adult for unlimited breakfast including cooked and continental and all drinks. Children under 16 get the same free! Amazing deal!

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Maria Clarke . 2024-08-10

MORE AT Google

Food was cold had to wait over and hour and was moaned at by the chef for late breakfast , staff was running around like headless chickens one didn’t know what she was doing … overcharged on food and drinks think she was clueless to what she needed to put in the till to be honest … the evening food one was perfect other 3 was awful and was left and either burn or overcooked to much hassle to ask for another as the looks they gave you wasn’t nice at all. Maybe chill get more trained staff and smile guys it’s not hard .. oh and stop overcharging families for the food would be nice

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Lynda Sharkey . 2024-08-07

MORE AT Google

Lovely food, however the service really let this place down. At breakfast, there were several mornings where there was just one lady serving the whole busy restaurant. Her name was Hazel and she was absolutely lovely, however there just weren't enough staff. We waited over half an hour to place our order alone. It was clear she was rushed off her feet, even though she handled this amazingly. On both evening meals we had, several guests left due to it taking so long to order food. Again, there were barely any staff and our server called Charlotte, was clearly very stressed and even said to us how much she was struggling with serving so many people. The whole environment was very stressful and the vibes from the team working there caused a negative atmosphere all around.

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Loretta Louise . 2024-08-05

MORE AT Google

The worst service time I have ever done across .

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Fareeha Islam . 2024-08-05

MORE AT Google

Great food at friendly location ,food took a while to be cooked but it was well worth waiting for

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Aaron G . 2024-08-01

MORE AT Google

It’s a Beefeater, right? ….so I’m not expecting Le Gavroche (RIP). However, the food was decent pub fayre and above all else, the staff were amazingly good, bustin’ their balls to get the food out and keep the punters happy. They deserve all five of the stars for their hard work and diligence.

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Rich O . 2024-07-31

MORE AT TripAdvisor

Total con booked table and wanting to use the 2 courses for £20 after 5pm Arrived at 530 went to order and was told that the offer was not valid Showed staff the company web page, only to be told that the general manager makes the offer decisions and they are not partaking in this offer This was not explained fully and how can you nationally advertise a promotion and then not take part!!! And without any notice until we had ordered drinks and then proceeded to order food Won't be a minute too soon until this eatery closes as advised

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Andrew Myhill . 2024-07-31

MORE AT Google

We had a lovely meal here for my sister in laws birthday. The food was lovely and the service was amazing!

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Dwight Notice . 2024-07-28

MORE AT Google

Affordable breakfast - not a great experience initially as got told there was no availability (restaurant was half empty) but went online ansmd was able to book a table for that same time... very confusing and when we walked back in with the booking we did not feel welcome so that list 2 stars. Besides that, the food was nice - my partner enjoyed more than I did but it was good for the price

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Sharlene J . 2024-07-28

MORE AT TripAdvisor

Where to start , 10 min waiting to even be seen Sunday roast ...peas , broccoli,carrots ,roast potatoes , parsnips and meat & gravy Peas like bullets , broccoli stems uncooked , parsnips so dry inedible , roast potatoes the same ...no lamb but the beef was passable And a spoonful of gravy all for the reasonable price of £13.99 each Will never go back , worst Sunday dinner I've ever eaten ...

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Graham V . 2024-07-28

MORE AT TripAdvisor

We had a Sunday roast at 12:30. The food was OK as was the service. The only real complaint was old food debris on the floor from the previous day.

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John Hare . 2024-07-26

MORE AT Google

Menus is limited. Food was ok but service was slow. A bit overpriced

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Andrew Butler . 2024-07-25

MORE AT Google

We were a large group and we all got served hot food within minutes of each other. Good sized meals at a reasonable price. Welcoming interior.

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Angela Martland . 2024-07-23

MORE AT Google

Waited for 45 minutes to be seen only to be turned away. As bookings only where offered a slot 30 minutes before closing but was told that we would have to rush our food if we took it would not recommend

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Sam . 2024-07-21

MORE AT Google

Visited in Jul 2024 and had a lovely dinner with family. Prices are what they are these days unfortunately, but dependable food and good range of choice. Lots of drink choices and good options for kids. Waiting staff friendly and helpful.

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Mama SJ . 2024-07-20

MORE AT Google

Had a disappointing experience here. My steak arrived significantly undercooked and required a remake, which caused a delay in our meal. Unfortunately, the service was also quite slow throughout our visit. This, combined with the wait for the steak, meant we didn't have time for dessert before we had to leave. To make matters worse, the waiter initially charged us for items that were included in the set menu, and it wasn't until we spoke to the manager that this was rectified. While the manager did resolve the billing issue, the overall experience fell short of expectations.

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Kyran Moore . 2024-07-18

MORE AT Google

Great place eith lovely food, and friendly staff

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Julie Reid . 2024-07-16

MORE AT Google

Getting in was the first difficulty. As wheelchair users we were pleased to find the outer doors were automatic but soon dissapointed when we had trouble getting in to the second set into the Beefeater itself. We were lucky a fellow customer saw us struggle and jumped up to help us. The waitress was great but the Duty Manager not so good. I had the Plant Stack Burger but it did not have the vegan bacon in it and when I complained to the Duty Manager he did not apologise and to begin with said it did not come with it. I pointed it out on the menu and he said he thought I had the meat burger. Then when we came to pay he refused the Vet Card for discount. Saying it could not be used with the offer we had already qualified for, even though the Vet card says it does work on top of offers. Then we went to the loo before leaving only to find it really difficult to access and not enough room to turn chair round in there. So not a very good experience all in all. Sorry will not return in a hurry.

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Lauren Bleach . 2024-07-16

MORE AT Google

Very disappointed, it's the first unlimited breakfast I've had where you have to order exactly what you want from the waiting staff at your table. We were seated very quickly but then had to wait a good ten minutes for someone to take our orders. We then waited around 45 minutes for the breakfast to be served, we could have easily walked out without paying as no one came to the table nor did they tell us where to pay.

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ladybiker . 2024-07-15

MORE AT TripAdvisor

Breakfast visit. We have been to a few beefeater breakfast sittings and this was the worst. Seated quickly but that was as good as it got. Chaotic continental area. No hot buffet. The wait on our hot food was 30 mins plus. On arrival, bacon leathery, sausage the same. Supposed to be "unlimited" but due to the wait and lack of buffet, we left loaded with toast (because we could access it) but not a lot else. Their system does nor work! Probs saves them money on the amount if hot food they serve because people can't wait for a second helping!

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Liz C . 2024-07-14

MORE AT TripAdvisor

Have been numerous times and never had a bad meal. The steak is always cooked how I like it and they do some tasty cocktails. We've been for the 12-5 lunch offer as well, which is a meal under £8, lots of selection and good sized portions.

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Mica Morris . 2024-06-30

MORE AT Google

Went in tonight for my mums birthday meal. Even though they were really short staffed the food and the staff atmosphere was amazing. Between the three of us we had starters a Fillet Steak, Rack of Ribs and a Chicken burger. The food was amazing!! The two people that helped us were Lynn and Tim and they were absolutely amazing and they were on their own! Nothing was too much trouble. Highly recommended!!

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Ashley Matthews . 2024-06-30

MORE AT Google

Brilliant I've just had the best steak in my life perfectly med rare now I'm full well worth the money will definitely be coming back

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Kyle Ellwood . 2024-06-28

MORE AT Google

We had smothered chicken chunky chips , I had skinny chips and gamon steak, off the £8 lunchtime menu. It was absolutely 💯 %. Luke our waiter was jolly, helpful and very welcoming, didn't meet Sergio the chef but his cooking was superb, a definate 👍and very well presented. Hazel was very friendlyand helpful also. We hope to make this our regular lunchtime venue, if the £8 deal stays. We'll done all of you.Thank You

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Ann Fisher . 2024-06-28

MORE AT Google

Average food Average Place! Tables need to be cleaned better as our groups table was sticky in places. Has a sewage problem!....as soon as you opened the outer door to the toilets you were hit with a sewage smell which carried on into the toilets itself, ladies AND disabled! Expected better! Would I return?...personally no!

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Tru . 2024-06-24

MORE AT Google

Great food as always and always busy.

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David Clark . 2024-06-10

MORE AT Google

Good service and main food, apple pie was not as good as I would have liked, but overall it's a good place to eat

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Gary Johnson . 2024-06-09

MORE AT Google

Amazing place to eat, food is extremely tasty! All brand new restaurant which has very comfortable & modern furniture. Really enjoyable experience, staff very polite & welcoming. Great menu with plenty of choice at reasonable prices catering for all tastes. I would certainly recommend this restaurant to family & friends.

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Brian Swinford . 2024-06-06

MORE AT Google

Very good food, very good service by Leah R. Just don’t try to work out the bill from the receipt! Most confusing receipt ever.

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Stephen Conroy . 2024-06-02

MORE AT Google

Everything was excellent. We was blown away by the man incharge, Tim. He was so attentive and.such a nice fellow. Nothing was too much for him.

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Andrew Bonnyman . 2024-05-30

MORE AT Google

Good would go again lovely service by Robert.

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Livvy x Fulcher . 2024-05-24

MORE AT Google

My daughter and I visited for breakfast this morning whilst staying at Haven Seashore. Food was good with plenty of selection, nothing to complain about at all.

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Bez Starling . 2024-05-23

MORE AT Google

Food was awful and the staff had a “couldn’t care less” attitude

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Jim Carter-White . 2024-05-19

MORE AT Google

Lovely warm atmosphere, staff super friendly, just the grub that let it down sadly. Ordered fish and chips and the fish was so dry, like it had been microwaved and it had stated on the menu triple cooked chips, instead they were those fat tasteless dry oven chips that you buy from tescos or asda, grim. Husbands burger was really good mind, and like I said, the staff were all really lovely so we didn't want to moan. But for what we paid I really had hoped for better.

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Carrie Talbot-Ashby . 2024-05-18

MORE AT Google

Food took a while - was ok but chicken was a bit dry

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Sarah Kiybet . 2024-05-15

MORE AT Google

Lovely food, view of the sea and wonderfully friendly helpful staff.

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Amanda shons . 2024-05-08

MORE AT Google

Was turned away as apparently they were "polishing the cutlery" despite the place being empty. Clearly understaffed and not wishing to over exert themselves on a Sunday afternoon!

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chriscnet . 2024-05-05

MORE AT Google

The service from arrival to leaving was superb! The waitress Jo was great, we were a large table with kids and fussy eaters and nothing was too much trouble for her. The food was really good and well priced too, we will definitely return

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Jo Sadler-Barker . 2024-04-28

MORE AT Google

Food delicious but service so very slow and the place was not even busy, had more empty tables than full ones.

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Karen Stebbings . 2024-04-27

MORE AT Google

Don't go here if you are hungry or thirsty. Had to wait 15 minutes to be seated. 30 minutes before they took our order and an hour before drinks and food arrived, and then the order was wrong.

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Dave Dome . 2024-04-27

MORE AT Google

Email offers weren't on offer at the same price as advertised

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Bee Nuttall . 2024-04-23

MORE AT Google

The staff were very friendly, but completely overwhelmed! Once seated, we waited 20mins for an order to be taken, thoigh i had to chase a staff member for this. It took an hour from being seated for our cooked breakfast to arrive 😱 Looking around whilst twiddling my thumbs, it seemed like the other tables were facing the same trouble... all hungry and bored. Not likely to return until this has been remedied.

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Beth . 2024-04-21

MORE AT Google

What a disgrace. We waited over an hour to be served and when our food arrived it was cold and unappetising. My roast potatoes looked like they were left over from last Sunday. They had run out of beef at 2pm. We are local residents and we sat next to a table with a couple on holiday. They too waited over an hour for their food which arrived cold and looked disgusting. Welcome to Great Yarmouth!!! how embarrassing. We didn't eat our food we just left we were so disappointed and disgusted.

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Linda Brewer . 2024-04-21

MORE AT Google

Was busy but Esmerelda was running around like a whippet she delivered all night apart from apple pie ! Although she did compensate with cheesecake ! Altogether a very rewarding experience

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Kim Jarvis . 2024-04-20

MORE AT Google

Food was overcooked and cold. Burgers were incinerated. Ordered starters but didn’t get served them. Expensive for poor quality food. Have had much better at other fast food places for the same price. Overall not great!

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Wesley Lewis . 2024-04-19

MORE AT Google

Had to send my food back for a replacement and could not eat it in the end. killed the fillet steak and shrivelled the calamari. Beer was good, and they did credit the bill, which was overpriced. Service from the water was good.

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Keith Price . 2024-04-13

MORE AT Google

The macaroni was not cheesy and it was cold. my food was left out for over 5 minutes and no one came to pick it up. The cooks were coughing all over the food and the price at the end of eating was messed up and wasn't the correct price. The cooks were standing around and not cooking people's food (that's why it was a long wait) over all not very good 🙄😐🙄😐🙄😐🙄

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Cycle Dan . 2024-04-10

MORE AT Google

5 star isn't enough fantastic food fantastic staff lovely place to go

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Daniel brown . 2024-04-09

MORE AT Google

Was very busy but still felt like we were looked after

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martin witheridge . 2024-04-03

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The food was not good, it was luke warm and bland. Steak was supposed to be medium rare it was well done to rare at best. The service and waitress was spot on. We had a waitress called Charlotte she was very polite and helpful salvaging and 1 star into 3. Drinks came very fast and so did the food.

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Chris Stewart . 2024-04-01

MORE AT Google

Food was lovely but quite expensive for the portion size. Staff were great and very friendly and helpful. They could have done with an extra person or two to make the service great. We had to wait and try to catch someone to get extra drinks and the pie ordered dessert.

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Emma Hawes . 2024-04-01

MORE AT Google

Very friendly staff, deals for 2/3 course meals weekdays, beach views, outdoor eating area too, lots of parking

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Kerry wilkin . 2024-03-31

MORE AT Google

Great meal, burger was expensive for what it was. Service was fairly slow but staff were very busy. Kid 3 course meal great value for money.

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HHazx . 2024-03-16

MORE AT Google

Staff were super friendly and efficient. Zoe in particular made a find with my little boy.

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Leah Carroll . 2024-03-15

MORE AT Google

Food was lovely, just the right amount, cooked how we asked, service was amazing the lovely Lynn served us very friendly, was funny great service 😀

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Rebecca Nash . 2024-03-11

MORE AT Google

Should be No stars head further down seafront if you want better service, no stars didn’t even eat maybe we put 1 as easy to park the car no one in the the parking bays, Well experience was shocking. Walked into empty restaurant on a sat afternoon. Seafront was packed couldn’t park anywhere so assumed restaurant where probably hard to get in, so beef eater we’ve regularly come here it’s been amazing, so walked in typed car reg in the device, stood waiting to be seated, waited 10mins no acknowledgment all waiting staff have a chin wag behind bar they did see us but carried on, we eventually was approached by a woman walk up to her computer instead of that usual warm welcome she aggressively shouted at us yes shouted which kid u not made the few customers that were sat down jump an turn around, she just shouted ‘what’s your name’ we were so shocked we were like ‘what’, she did it second time realise she trying to aggressively ask if we had a booking. we did not know how to react. We just simply ask if they had a table for 2, she just tutted said follow me, we follow her in the empty restaurant where she put us on a table next to the only family with kids but the table I couldn’t even pull the chair out we were that close, I asked can we just sit about three tables down so we weren’t so close so the family could enjoy there meal and so could we, ask I just pointed at a random table, she aggressively in front of the family shouts again every jumps and turns again looking at us it so uncomfortable. she said well if you sit over there no one will serve you. She walk away just as we were trying to sit the family were trying to move there babies high chair I said to them politely i apologise in what just happened, they said they were shocked with her behaviour in front of there kids who jump as she was shouting said they could even give u another table option the abundance of two seat tables, and bigger tables, that point we didn’t want to eat so we decided to leave, we walk passed the women said don’t bother we’re put off by the service said to her she needs to be less rude and aggressive if she wants a full restaurant and people to book, I also wrote a complaint to the restaurant said there will be in contact but nothing not even an apology, that say it all if the complaint goes to head office instead they employing people like her I think she maybe the manager she also sometime on reception blonde grey oldish looking lady your probably hear her before you see her, appalling, I will not be recommending to other or to my guest on my caravan site, people stay clear of the restaurant and hotel use local restaurant and hotels if you want comfort, we let had chips and a ice cream at welly piers and did some bowling to cheer us up it was an amazing change to there.

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Kim Withers . 2024-03-03

MORE AT Google

Food very good but service very slow . Didn't seem to have enough staff

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libby Davidson . 2024-03-03

MORE AT Google

Small portions food not very hot.service,very good.

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Andrew Lakin . 2024-02-28

MORE AT Google

We will recommend this to all our family and friends! Fantastic food with incredible service with a smile that deliver above and beyond, always. Go here now!

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steve moore . 2024-02-28

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Beautiful service by waitress Charlotte very grateful

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charlie wells . 2024-02-13

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A very slow and drawn out experience. The food took over an hour and a half to come out, it was a Sunday @12 we were one of the first customers in and it did get busy 30mins after our arrival. seemed to be under staffed

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leon cook . 2024-02-13

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Set 3 course meal good value . Food although not stunning was nice enough for the price paid . They even let us take desert home . Good value , clean & friendly place for a meal

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KM Higgs . 2024-02-11

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Lovely supper. Warm and friendly. Definitely recommend.

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Fiona McCormick . 2024-02-08

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Just not a great place to eat. Food is so so. Atmosphere is poor.

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Katrina Mcgill . 2024-01-30

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Food was alright, better than some places such as the harvester. I order the 8oz sirloin which is served with 1 mushroom, half a tomatoe and I had chunky chips with smoky house ketchup which was all very nice but I also had a side order of jumbo garlic prawns which was such a disappointment for £4.99 I got 3 prawns which I wouldn't say were jumbo size, served out of shell and were very dry and tough to eat. My mother order the roast beef which she said was decent, with nice potatoes and parsnips, asked for no peas but the amount of carrots and broccoli was disappointing small, however the side portion of cauliflower cheese was good. Asked for horseradish sauce, which was surprisingly unavailable. Our server Hazel was very attentive and friendly, providing service with a smile, and interaction with other members of staff was friendly. Toilets could have been clearer. Apart from that the restaurant is in great position on the sea front.

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Catherine Roberts . 2024-01-28

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The food is great and the service is great as well. I was staying for a business trip and the reception i got when i ate there was great.

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Rayhan Maulana . 2024-01-23

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We have only visited at lunch time. But we have always had very good food. We all love their triple cooked chips. The only criticism I have is during the holiday season they need more staff. We visited on a bank holiday on the off chance and although the restaurant itself wasn't full they couldn't take any more customers.

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Brenda J Scott . 2024-01-19

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Had a great evening meal, staff and service were excellent, food first class and hot, dessert's a good choice and drinks a great selection and all at a very good cost. The only downside is when paying by card one of the questions on the card machine was " Are you giving a tip " if you answer yes it asks how much which personally I think is wrong. I always leave a tip for good service but do not like to be asked if I am and how much, one of the reasons I carry coinage with me. Other than that a great evening. Thank you.

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Ronald Lovick . 2024-01-12

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Lovely food, good for families rather than lone meals

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Paul Locke . 2024-01-08

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Great and friendly service. Good food. Enjoyed the Sunday roast. Very clean. Highly recommend

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Mike Garnett . 2024-01-07

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We went over Christmas and we cannot praise the staff enough, Tim, George, Lynn, Jo, Bruce and Zoe were so attentive, even to wishing us a happy anniversary, the chefs were amazing considering how busy they were, we heard people complain but we said that the staff and food were very good, thank you all so much for making us feel welcome, hope to see you all soon

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Frederick Harwood . 2024-01-04

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Had Christmas lunch on Christmas day today. The food was really lovely as always. The lady serving us was really lovely and helpful. The atmosphere for Christmas was really nice. Will book again in future at Christmas excellent service all round.

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Josie Bradbury . 2023-12-25

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Shame, I'd normally rate it better but the kitchen couldn't get anyone to bring the food to the table, one meal was partially re heated and mine turned up reasonably warm. The food was eventually brought over by the actual chef. Hopefully better next time, if we go again 🤔

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Martin Allan . 2023-12-15

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A very pleasant experience with great food, excellent service and a relaxed atmosphere. Thank you

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Steve Walker . 2023-12-14

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