The best restaurants serving American food in East Midlands

Filthy toilets, filthy seating area, outside very scuffy, definitely a desperate stop only. I can't imagine what the homes of the people who give 5 stars must be like.

Always friendly and quick service, relaxed working environment or for a meet up with friends. Also lovely customer service :)

Excellent!! This place is a cafe, not posh restaurant, but if you want a well cooked, generous portion meal at very fair price, go here!! Definitely going back …..

Nice restaurant, staff working hard. Ordered 2 cheese burgers, Grilled Cheese and some awesome chips.

Crap service. Allows the food to sit out waiting for delivery for 40 minutes, food was stone cold unedible. Rang the store and you get the same "ring Uber not my problem" common sense would be to ring Uber and complain your customers are recieving cold food not punish the customer. Awful

I did not actually go into this cafe but witnessed an amazing act of humanity from the 2 staff members inside their store during the late shift of 14/09/2023. Without going into too much detail, where others would've kicked someone out of the store these two ladies ensured that their customer was dealt with, with compassion, humanity, patience. Great to see kind people still in the world.

Lovely branch, nice vibe inside, comfortable seating. The staff we encountered were all lovely and friendly and the food & drinks were fine.

Ordered peri peri burger meal but they given me expired or spoiled burger after the one bite went back to the shop and explained and given back food and didn’t take money back

Excelentes opciones sin gluten servicio realmente amable muy bueno gracias. Muy amable esposo de servicio ama la pizza sin gluten de Papa John con la base de ajo es increíble.

Ask for oat milk, get semi skimmed Takes two seconds to read the order back Doesn't apply to everyone that works there but when you have new staff on the till it wouldn't hurt to monitor them a little

Visited today for the first time. The food arrived after a short wait and all seemed fine. After a few minutes, my 11 year old son pulled a sharp piece of plastic from his mouth that had been in his sundae. Advised the staff member of this and he offered no response, just carried on serving other customers. No apology. No explanation. Did not come back to us. Frustrated, I approached him and he said he did not know what I wanted. At this point my son had been put off having another ice cream as way of a replacement. I said considering my son could have cut his mouth badly, I would have expected an apology to which he told me he was busy as was the only staff member working. I did point out that it would not have taken him much time to address the issue no matter how busy he was. He did then offer a replacement, but we had pretty much decided we did not want to eat anything else there and we declined. I had to request a refund as the sundae was barely eaten. Frustrated. Poor service. Won’t be visiting again. No interest in rectifying a complaint that could have been more serious.

Cold food burnt chips mash should read mush sadly nothing was enjoyable table not ready even though booked in and had to change order as items not available

Got take away order. No issues, quick service and tastes far better than McDonald’s!

Great pub. Superb customer service - thank you Liberty you are great! Great burgers and deals, excellent range and portions at a fair price. Thank you.