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3.0

Based on 60 opinions finded in 1 websites

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Score
OpinionsNoteTripAdvisor603.0

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Filthy toilets, filthy seating area, outside very scuffy, definitely a desperate stop only. I can't imagine what the homes of the people who give 5 stars must be like.

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Karen B . 2024-02-16

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Bought food to take into adjacent Travelodge, piping hot and very tasty. Restaurant clean and staff friendly and polite. Excellent service all round.

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Debs R . 2023-11-26

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Burgers look like they are boiled the rolls crumble and fall apart the managers only concern is flirting with his young staff. Will I go back.....not a chance

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GoPlaces53949924534 . 2023-11-15

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A great selection to satisfy a range of tastes, greggs, subway or Burger King. We opted for Burger King, and were delighted with our choice. I went for the vegan whopper with a sprite while my partner opted for the double bacon vegan king and a Fanta. There’s a small outside seating area for the warmer days, but of course there’s plenty of clean indoor seating for rainy days (or those with fair skin). Choosing to sit outside we were at the mercy of the wasps, however a little swatting soon left us in peace to enjoy our meals. The toilets were tidy and clean and we were able to complete our ablutions for the road in relative peace. Overall we felt well rested and taken care of by the folks at Thrapston, a lovely little gem on the a14 that I cannot wait to visit again. Cheers!

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Sir Ian Diamond reviews . 2023-07-30

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Very friendly, miniature nature/outside seating area with benches and shade. Other food places on site as well as a Travelodge

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Kate B . 2023-07-09

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I use Thrapston Burger King every other week , I must say it’s going downhill a bit, my bread roll was a tad dry and the coffee was not even lukewarm which I returned to get another and that was the same, not sure if the machine is set at a certain temperature so maybe not staff fault, if you eat your food before attempting hot drink it may be cold by the time you drink it .

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Cannycarer . 2021-02-01

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I visit here often as its just off A14. I've read other reviews dont be put off.Back in the day this used to be a great little Chef with a BK so the building is classic LC and a bit dated in style.Outdoor area isn't great and is a bit overgrow but I doubt this falls on BK staff to tend to as its also a joined to the travel lodge and Inside there is also a small Sainsburys a Greggs and a subway. Tables and chairs have been moved out the way due to C19 ... its a large space and isn't cosy as some reviews mention but its a safe area and easy to clean and wait for food.Staff are all super friendly and orders really fresh. Yes menu is smaller but that's just life at the moment.Download the BK app lots of savings.

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2goxploring . 2020-12-31

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Called in because we had not had a BK for some time. Should not have done so. The place felt hollow, cold and uninviting. Shabby in fact. The food was disappointing with no veggie option available, The chips were good but the burger was not what I would expect from a BK. The bun was dry with insufficient sauce to coat it, the burger was flavourless.We will not be revisitng here again. Perhaps give another 6 months and try somewhere else like MK .Not recommended

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Andrew-the-Herkes . 2020-12-13

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food was standard for burger king. Staff was friendly. Sort the outside area out does not take much to clean and tidy. Apart from that all good.

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papylon009 . 2020-10-04

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What a dump. The outside areas, shared with other food outlets, are overgrown, derelict, littered and filthy. Don’t bother, better to go hungry.

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adrianbates2017 . 2020-08-11

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This BK was as expected. Quick service and the usual quality of food. The parking was a bit awkward with us having to park a way away and then run across the road through speeding cars to get to the restaurant. Ok food though and would recommend to those wanting and expecting the average BK.

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POMSNZ . 2019-12-29

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We stopped here for a bite to eat after a long day if travel and I didn't want to eat food. The tables were all dirty,stay from kitchen kept coming through to the front and then going back to prep food without washing their hands. Staff had long hair that was not up in a bun. 2 staff members behind the till that just kept on saying bi can't be bothered to sweep. Good all over the floor. Not a very good example big a burger king even if it is only a pit stop.

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epeachey92 . 2019-10-10

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Went here with one of the boys on Wednesday afternoon - food was standard BK , service was good - but didn’t look like anyone had swept or cleaned the tables for days. Really disappointing and I think would stop me going here next time.

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Stevethrapston . 2019-09-27

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Ten out of ten! Great service. Used my BK smartphone app vouchers. Nice to sit out in the courtyard in the sun to eat my meal.

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Colin M . 2019-09-12

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polite and friendly staff, and food comes warm, fast service, a little bit pricey but well worth the money, its just off the A14 so comes in handy when i wanna stop off on the way to home.

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evelynlouisex . 2019-08-19

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Out with the old, dated Burger King that sat beside a rather delapidated ex Little Chef, and in with the new food court. Yes, Thrapston can now boast a modern Burger King, a Subways and a Greggs all under one roof within Thrapston Service Area just off the A14. And by the looks of things, there's room for one more unit as well...what could it be?...a Costa perhaps?Great food, great service albeit a tad expensive these days, but well done...the area needed a boost!

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X8685WHjamesf . 2019-02-24

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There were building works when I stopped recently, but the only impact was on Gents toilets. The service was speedy if a bit uncommitted from staff. But they took my order properly first time, and speedy, which is all you really want.

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Nastame . 2018-12-13

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Online opening hours clearly state open until 2200 but staff advised they were shut when I arrived at 21.15.... rubbish!

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Susan G . 2018-11-16

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Stopped for a coffee break at 4pm on Saturday, went inside to find BK was closed??? Staff couldn’t wait to get us out of the building. Very rude staff. What’s that all about? Don’t bother stopping here unless it’s for fuel.

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dei12018 . 2018-11-03

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Half the menu covered up. What's the excuse this time? or maybe a shortage of staff? Blah Blah Blah Blah Blah Blah

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GrandTour639558 . 2018-08-26

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Stopped as this Burger King just off the A14. The staffacted like they couldn't care less, the food was horrible, they had no hot drinks and the gents' toilet was absolutely disgusting. Never again.

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tmg513 . 2018-08-19

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Next to the Travelodge off the A14, usual fare, friendly staff with quick service, plenty of parking nearby with a service station in the area.

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930barriew . 2018-06-27

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We came in here for a burger. Good value especially with the 10 percent discount for travelodge customers and other money off vouchers we found. Good staff usual burger king meal.

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Barry H . 2018-06-10

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clean, fresh cooked, took our voucher happily quite busy one horrid mad who left rubbish and food but chalenged by other diners

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Mabel B . 2018-05-29

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This place has properly gone to the dog house! The staff are awful, they have a few youngsters that all look the same that look at you totally gone out. Then they serve and chat to each other saying things like "Oh, this is such a long day and I've only been up 2 hours!" or "I can't be a***d with customers today" or "i can't be bothered"

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obo78 . 2018-05-16

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It's a while since I have been in any fast food outlet, but after a long drive and a not so great lunch in a so called fine dining establishment, then another 3 hour drive home, I just didn't feel like cooking, and as we were both dressed up and just fancied something not fine dining, we decided to call here. The food after the lunch debacle tasted like the proverbial nectar. It was hot and was exactly as the menu said, so no hidden surprises there then. The coffee was also good. It wasn't vert expensive and the staff though young were really helpful. chatty, efficient and just plain nice. These days we are all too quick to look down and snigger at places like this, but this place really did its job, and in future I shall visit here again, this particular one when I know that I have a long driving day ahead. Well done to you all..and they serve great coffee, and I never ever thought that I would say that a Burger King Whopper tasted like nectar !!

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eleri2015 . 2018-05-16

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So tasty when the meal is cooked just for you! You know what you are going to get with Burger King but a Whopper meal is delicious with fresh salad and hot fries. The only negative was the cold room to eat the meal!

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Graham B . 2018-02-07

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Got served half measure of cold drink. Another customer came back to complain about the same problem in front of me. I don't mind having half a drink as long as I get charged half the price of a full one. Someone needs some re-training!

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A N . 2018-01-28

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Visited with my Daughter, unit was open but told at the counter that only limited burgers and drinks were available as they had no fryer, No chicken products or fries - in a fast food unit !!?? They may as well have shut, No one else there, unsurprisingly!

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MartinNeonValley . 2017-10-11

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Stopped here for something to eat and drink, the friars were not working so no hot food, Little Chef next door had already closed(3pm!). Ordered two coffees from staff member who was to interested in her conversation with two other members of staff. The place was not clean and the toilets were disgusting. Not a very welcoming place to visit.

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riches12017 . 2017-10-07

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In the past 2 weeks I have visited here, the fryers are always out of order. So if you like anything that's fried don't bother going there. Ended up going down the road to the one that has the drive through.

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A N . 2017-10-01

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We had been to Rockingham for the Weekend, and were on our way home. Feeling at bit hungry, we stopped off at Thrapston Services to get a bite to eat, and a drink. The Little Chef was Closed, but Burger King was Open & doing a trade. We had our Meals with a Drink, the Service was Good & Polite, and the Food was Hot. As they say, it does what it says on the tin.

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Roger97544 . 2017-08-28

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A standard with no surprises Burger King experience. Nice burger as always and OK service. The place could be cleaner though.

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taxiarchis2014 . 2017-08-26

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Usual Burger King, takes ages to get your order. It was hot though. It filled the gap for our homeward bound journey.

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lenkoran . 2017-08-12

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Visited this establishment while staying at Travelodge next door. Place was untidy with some tables not cleared. I ordered a salad (looked really nice on the menu display) to be met with "we don't do that at the moment". So had a cheeseburger (very nice) and seing a large display of various mouth watering sweets, ordered a Toffee Crisp Ice Cream and once again was told "we aren't doing that". What a complete waste of time this place is. Bored, expressionless staff and an unwelcoming ambience. Whoever manages this place needs to get a grip.

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CharlieLSG . 2017-08-10

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Paramos aquí para comer algo en nuestro camino a Essex, y el restaurante era muy frío, sin calefacción. El servicio era lento y todo el lugar parecía un pasar el adolescente local gamberros que ocuparon la mayoría de las mesas grandes por dentro. Sin duda, evitar la próxima vez que viajas.

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carl-and-holly . 2016-12-28

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Parado aquí de camino a través de un tres horas de viaje a casa de unos días, todos nosotros hambre y sed.

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GalDove . 2016-10-23

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Popped in here on way home from somewhere. It is scruffy inside and out. We ordered food and waited half an hour for it. I ordered a crispy chicken salad. I think Burger King need educating on what constitutes a salad! I was served a sealed box of salad leaves, nothing else, no dressing, no tomatoes, no cucumber or anything. The leaves were frozen solid and had obviously just been taken out of the freezer. This was accompanied by a box of chicken nuggets that had been cut in half. Disgusting!My husband ordered a £5.99 burger that when served was bite sized. What a rip off!My advice, stay hungry and drive a little further to find something edible!

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JayneyB . 2016-10-09

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For a fast food outlet this did not live up to its description, as we had to wait for over 20 mins for our food, and several of the drinks machines were either out of stock or out of order.The burgers were paper thin and the buns dry and tasteless.Husband went to the gents and came back and said they were absolutely disgusting so I didn't bother.

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Heather D . 2016-10-01

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If your driving along the a14 this is at the Thrapston (a605) roundabout.Easy to get to usual burger fare but look out for the deals means you can eat or drink for less

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steve p . 2016-09-10

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I hate paying motorway services prices, and this visit is a good example of why.We both ordered cheeseburger, fries and a coffee. Although tasty, the burger was so small, I thought it must be a kiddies special. Followed by a lightly filled portion of fries, and a coffee that was a good inch short of the top of the beaker, we were still hungry when we had eaten every scrap of food.We will try elsewhere when we visit the area again.

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Martin F . 2016-09-05

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This Burger King is just around the corner from me yet most of the time we drive past and go to MacDonalds 2 miles down the road, Why? Because of the rubbish opening times, Its not open late enough and the lack of breakfast!!! Open early and serve a good breakfast and open later!! Other than that when we do go it's not bad, A little slow but staff are friendly and you do get the whole order which is better than MacDonalds down the road. Whoppers are by far the superior burger and the chilli cheese bites are glorious. They need to do the Triple Whopper all the time and proper milkshakes need to be on the menu.

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obo78 . 2016-08-17

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We visit here every now and then as a treat for our 2 year old who loves 'burger and chippies'!! Although the building and its exterior are a little tired and the toilets are out of Order more than they are in order we have not had a bad meal here.Food is always freshly cooked to order and therefore hot and well put together. We especially enjoy the whoppers and big kings. The fries are excellent too. The range of food on offer is good and we think reasonably priced.The portions and quality at Burger King seem far superior to what McDonald's offer. The staff are polite and friendly and we will continue to be regular frequenters!!!

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Jennifere9 . 2016-08-14

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Not the cheapest fast food chain but probably the best. Service was good, food was hot and the fries were lovely.

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Sue M . 2016-06-14

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We stopped on a Sunday afternoon for a loo break and to grab some 'fast' food. I stood at the counter for five minutes before one of the servers paused to make eye contact with me - they weren't busy, had three people in the queue. The toilets were disgustingly dirty. Management really need to do some work to clean up and motivate the staff.

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Corrie B . 2016-06-12

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A place that makes you feel welcome. Friendly staff ,easy to order . The food is cooked quickly and always hot

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Stewart F . 2016-06-04

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It's your standard Burger King! But the staff are polite and there is plenty of parking!Can't fault it, it's clean and tidy too.We eat there every now and then.Prefer it to the Little Chef next door that we stopped using years ago!

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Iain A . 2016-03-19

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Tables had not been cleaned under for what looked a while. Ordered and had to wait for fast food when not that busy. And to round it all off the drinks were all flat.I think you need some more mature staff at this location.

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Sean G . 2015-10-19

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It's a good job this restaurant is situated within 50 metres of a Travelodge.Before placing your food order book in for the night whilst you wait for service and then your food!!!!!Absolutely "0" enthusiasm from the staff and they appear to take an order then cook it before taking another order.By all accounts the duty managers identifiable by their white shirts seemed to find this policy perfectly fine!!!!!Great burgers when it does finally arrive but like I said book a room and take a packed lunch to eat whilst your waiting.

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Mike H . 2015-09-08

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Burger king.... It's not rocket science you know what your going to get so the food has no issues but the service is not the fastest at this branch and it's more 'cooked to order' than fast food but.. They are always polite and I've been to posher places and been treated as an inconvenience so kudos for that!

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Samantha W . 2015-08-24

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The staff were very friendly and helpful. This is definitely a place to stop for a snack and to chat... burgers were good an chips excellent...

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trev53 . 2015-07-12

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Wife and 2 adult daughters stopped here for break on way to Hunstanton. Teas and coffees all boiling hot and tall unstable paper cups. Too hot to drink and unfortunately split over daughters leg. Almost burned her. No concern for first aid, just a delay and then mopped floor.

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Roger W . 2015-07-09

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Stopped because our vehicle broke down.Stinky toilets otherwise clean enough but wouldn't call it fast food by any stretch of the imagination. The guy serving me mumbled all the time and was hard to understand. I wouldn't be here unless the car had broken down.

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Sarah E . 2015-06-28

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Travelling from Desborough to London. Stopped over at Burger King, though it was very late at Night, we were served very well without hesitation. This is an excellent service from a fast food restaurant, Other should take a lesson from this.

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Nagin S . 2015-06-04

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Staff tried hard, stressed. Overwhelming stench of fat, hurt your eyes! On examination outside, ventilation system on roof is clogged! Health & safety issue! Litter everywhere outside. Looked tired & needing repairs or freshen up. Toilet areas shabby, but clean.

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lola52Felixstowe . 2015-03-08

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Situated just off the A14 ideal if you are on a journey. The burger are cooked to order which is fine if you are not in a rush as it takes a while for your food to come. The place is clean and the food always good. Any promotions that are around are never accepted here which is a major let down

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markstomlins . 2015-01-16

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Wow! lack of motivation at this branch! However, it was clean. They did apologise for the wait and where polite. Not many customers so wouldn't want to visit during rush hour.

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Lucy L . 2014-10-18

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Stopped by Sat 6th september. Excellent fresh food, looked like the pictures on the wall which is rare for any burger Chain. Very clean and tidy. Friendly staff but toilets a real let down.

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jeremy h . 2014-09-08

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Arrived back in Uk at Birmingham airport and decided we would get out of the motorways before stopping for refreshments. Easy access in and out. Fast service. None of us are great lovers if fast food but this was exceptionally fresh, hot and tasty. Would 100% go for their king of the day meal again great value.

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Robsclan1 . 2014-08-01

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