TGI Fridays in East Northamptonshire

Great service from Milena and great food

Amazing service and food by Milena .

Milena was so lovely, food was amazing and drinks were incredible

We did a bottomless and loved it! Booked 2 hours before and had the best time.

Milena was our waitress today fantastic friendly and very welcoming. Food fanatic will come again

Great food, great customer service, lovely people and Milena makes you feel welcome, food was yummy, lots of it. Great restaurant 😃😃 definitely come back again.

Really great restaurant, friendly service by the wonderful Milena! I will defo come again. 👍🏼

milena was our server and she was fantastic and pretty fast

We were served by Milena, who was an absolute star! Thank you, you made our day ❤️

Great place for something to eat, Milena was so helpful, extremely friendly and accommodating with our little boy. Will defo be back

food would be 5 stars but prices are a bit high. had a lovely evening was served by ty and he couldn’t have done more for us.

Ty served me some good food enjoyed the atmosphere he was very helpful, he spoke to us about the menu & what’s the best thing to order, best smile we’ve seen & the Christmas decorations are the best I’ve seen for awhile

We hadn't been to a TGI's for years so we decided it was time to pay another visit. When we walked in it looked promising. There were a few people sitting at the bar drinking and the restaurant area had a few people dining. However the venue was cold and it smelt of sewage. Hmm, nice. We got led to a table, sat down and were told somebody would be over soon to take our drinks order, then our meals. We perused the menu and was quite surprised how expensive it was, which isn't too much of a concern if that relates to the food and the service. We waited. Nobody came over. Eventually somebody saw me looking around and they strolled over and we ordered a wine, soft drink and two burgers. We waited again. No drinks arrived. There seemed to be no staff about. So I took a stroll to the loo, also to see where the staff were. The loos were disgusting. The two urinals were covered up and out of order. The two cubicles were unusable due to the state they were in. I had to urinate over somebody's excrement that was left. Either the toilets hadn't been cleaned or attended to all evening, or it was a dirty protest. I walked back into the restaurant and saw a couple of staff members talking in the kitchen and another behind the bar. I arrived back at the table and we still hadn't received any drinks. The only member of the bar staff was crouching down behind the bar on her phone. My wife's drink was sitting on the bar, my soft drink was nowhere to be seen. My wife had to go and ask the bar staff member for her wine and enquire where my soft drink was. "I have to wait for the waitress to pour that, I can't." What? Why can't bar staff pour a coke? A waitress eventually showed herself and realised she hadn't prepared the mysterious Coke. We got our drinks and were told the food will be over soon. My anticipation was growing. So was the strong smell of damp and sewage. The food eventually arrived. It was very disappointing. The burgers were cold and arrived with very little fries. These cost a few pence shy of £20 each. I was expecting a lot better. I had to go and find a waitress as again the staff had vanished. I expressed my concerns with the cold food and requested if we could have fresh, hot meals instead. A young lad popped over and apologised. "Really sorry about that, it's not the standard of food we usually serve. I will personally see that you receive fresh hot burgers." Great, thank you. We waited. New meals arrived. To our dismay they were even colder than the previous ones and the meat wasn't even fresh. Now my patience was really being tested. We weren't going to settle for that. We stood up and waited by the bar. The lone bar staff member ignored us. Another walked past and blanked us. Another walked past and looked with a confused face. I said sorry but we can't eat our meals. We explained the first ones were cold, the second ones were even colder and apologised that we can't pay for that. We were the ones apologising. She said "do you want to see the manager?" Yes please. We waited. Nobody came. We waited. We gave up. We walked out. No service, very poorly overpriced food and a disgusting damp, sewage smelling environment. We had to go to McDonalds and had much better food for a third of the price. I can understand why TGI's has entered administration. It wasn't worth a last visit.

We were taken care of by Milena tonight, she was really quick, got the order perfect and was attentive throughout. Really enjoyed our meal too, will return.

We enjoyed ribs and corn, along with steak and fries, all of which were delicious. The service was prompt, and we also tried their 2-for-1 mocktails, which were just as tasty.

Good service from Milena…she is a gem x

Calm and relaxed environment. Prompt and friendly service from Milena.

Beautiful host Milena. Lovely food. 😍

Great customer service from Milena

Milena she is very good person and they serve good food I love come back here

Lovely service from Milena, a warm welcome and lovely food :)

Milena was our server very attentive and quick service also very polite ☺️

It was OK. Food could have been hotter. Friendly waitress.

One of the dishes, loaded potatoes skins, was very bland but everything else really good. Service was exceptional from arrival to departure.

Amazing service by MILENA at rushdon lakes

Milena was amazing! Celebrated my birthday with bottomless brunch. Milena was friendly, efficient and welcoming. Thankyou 😁👏🏾

Great service from Milena who offered an alternative cocktail when I didn’t like the one I had ordered

Milena was lovely and very helpful. 10/10 service

arrived at tgi fridays table booked and was ready great food as always and also great table service from Milena

Milena really polite, check in with us on our food and drinks and very helpful would recommend

Milena was extremely polite very happy and service was extremely quick. Highly recommend

I really enjoyed my visit here the waitress milena was very helpful and was so lovely will defiantly be visiting again

Came in for some cocktails before going cinema, ended up enjoying some starters with our cocktails! Great service and great food

Millena every single visit goes the extra mile and makes sure mine and my partners experience is 5 star. She even memorises our order !!!

Milena B served us and made me and my friend feel very welcomed. The food and drinks were great! My favourite Place 🩷

Milena B served us and made me and my friend very welcome! She’s absolutely amazing and so was the rest of the staff. Food was good too!

We visited TGI Friday’s on Saturday for lunch, and it was a very disappointing experience. The venue was dirty, the menus were sticky and unclean, and the service was slow. We were seated by a server, but after 20 minutes, no one had come to take our drinks order, so I ended up having to go to the bar myself. Even then, there was no apology. The waitress seemed to be rushing around trying to cover lots of tables on her own, while plenty of other staff just stood around chatting and laughing with what appeared to be the manager, leaving the only server struggling. Some staff members were seen chewing gum with their mouths open while dealing with customers, and one had visible hickies on her neck (each to their own, but doesn’t look professional.) The food was absolutely disgusting and ridiculously overpriced. It looked and tasted like microwave food, yet we were charged premium prices, the prices in this place are more than what youd see in a nice restaurant (I think mac and cheese was around £17, burgers are around the £20 mark and beers are around £7.50) Nobody in our party finished their meal as it was poor quality, and the bill for our table was over £300. I will never be back and would advise others to stay away. I’d also suggest that the owner or company do some secret visits to see just how badly managed and unprofessional this location is. Extremely disappointed.

Katie was great so was the food

⭐⭐⭐⭐⭐ If there were a "Waitress Hall of Fame," Milena B at TGI Fridays in Rushden Lakes would be a first-ballot inductee. Every time we visit, Milena makes us feel like honored guests in her own home. She’s kind, attentive, and has this natural warmth that turns an ordinary meal into a genuinely special experience. She somehow manages to be there right when we need her, anticipating every little thing, all while being completely unobtrusive. What sets Milena apart is that she always remembers us, even details from our last visit—the little things that make you feel seen and appreciated. It’s like she’s welcoming back old friends. Her conversations are light and enjoyable, just the right touch of friendly without being forced. She seems to truly care, and it shows. It's rare to come across someone who not only does their job well but goes above and beyond to make it memorable. TGI Fridays is lucky to have her—Milena really is a star, and she’s a big reason we keep coming back. If you’re dining here, try to sit in her section—you won’t be disappointed.

Milena was our waitress she was lovely. Good veggie options

Our server Milena very helpful and friendly. Great service and food came nice and quickly

If you'd like the reliable experience of half of your food arriving cold, and the other half not arriving at all, why not try a TGI delivery?

Very nice food and milena our waiter was superb!!

lovely experience & milena was an excellent waitress

Milena was brilliant and provided great services

Great service, gorgeous Milena. Amazing

Milena was incredible, got a free beer too, would go again

Great service from chole and the food was great also:) ! Would come again!

Milena served us. brilliant service

Very helpful staff, Milena was particularly helpful. Food was good all came out hot.

Really enjoyed our meal here. Good service from Milena. Thank you

Lovely food and service by Milena. Please do not close this restaurant!

Had a lovely meal with family, thanks to Milena for serving us very nice service

Everything overpriced, starter and 3 burgers with drinks 85£ , definitely not coming again, the burgers are no different from those in McDonald's ,can you Imagine how much you will eat for 85 quid in McDonald's

We had a great time !! Thank you so much to our hostess Milena very friendly and our food came out amazing and quick

Amazing time service was great thanks to our lovely hostess milena kind and made sure we were all sorted! Thank you

I brought my friend for special 50th birthday, such an amazing experience the staff were absolutely amazing especially Milena. She made us feel at home 🏡 100% recommend coming here especially for birthday celebrations xx 😘 ❤️

Milena was fantastic and so polite

brilliant service from milena, very welcoming and very fast service. thank you !

Amazing service by Milena nice and smiley!!

Milena was great! Service was excellent

Great place for a good meal! Atmosphere was great, food was tasty and service was efficient. Milena looked after us very well and she was very personable, thank you!

great service very nice people and very nice inside very fun for kids , do come Milena served us she was so nice and very enthusiastic

this is a very good retro place to go to for late night dinner and getting together with friends. it has good service and good music

Excellent service. Excellent food. We came for a birthday celebration and we will definitely be coming here again. Our server was fantastic, so friendly and attentive

Food was amazing as was the service. Thanks Milena!

After a visit to TGI’s Rushden Lakes this evening, I have to say, disappointing is an understatement. Firstly the cost of the food is absolutely shocking for what you actually get on your plate even though it’s tasty. Certainly not worth the price though. On the night we went it was very quiet, which made the wait times absolutely unjustified. Whatever the waiting staff were doing, it certainly didn’t appear to involve serving anyone even if they were pleasant in demeanour when they did. Not only that, there were several tables uncleared around the diner (I would hardly call this a Restaurant), throughout the time we were there. As for the kitchen, I dread to think how they cope with an influx of customers judging by our wait for 5 desserts. Extremely underwhelmed and not an experience to be repeated.

Friendly staff. Quite expensive but the food was lovely! Kids pudding comes out in a cute appearance!

We have been to this restaurant quite a few times in the past and always liked it as an American Restaurant but yesterday we couldn't unsee the huge change. Hubby, myself and our daughter were given a table where it had no lighting and it felt quite dark. My daughter and I ordered some Mocktails which looked okay but tasted like water I gave up drinking it halfway. The chips were oversalted and made me very thirsty. We were asked if we liked some sauces and were brought a Ketchup and Mayonnaise bottle. They were still sealed so I had to open them both before use. Not the best service. Last of all the prices shot up in ridiculous ways. Just under £20 for burger and chips only. Sorry but we won't be returning.

Food is so overpriced 4.40 for a can! But staff were excellent . Came on the day where they were dressed up for the joker film . Can’t fault the staff for sure ! Food was good though

Fantastic place to eat great service would highly recommend to go there

Excellent service from chloe and the food was amazing

Excellent service, food came quick and was really tasty! 👌

It had been a long while since our last visit, so we popped in for dinner a few days back. The first thing that stood out was how the prices have increased so much since our last visit. Nevertheless, we had a chicken wrap and sesame chicken, and it was absolutely delicious 😋.. I must also highlight the service by a young waitress (whose name I forget, im sorry). It was superb ✨️. The cocktails were nice, but hardly, if any alcohol in them.. To summarise, it was a nice evening, but overall, I still don't think some of the dishes justify the prices on the menu.

milena has 4 times now and every time her service has been incredible and made our dining experience so much more enjoyable. truly a star :)

We had the best service from Milena, she was lovely! We are hoping to come here again again more often ❤️❤️. Thank you Milena!

We had a lovely time, we really appreciate we received a great warm welcoming service from Milena.. she’s gonna see us every week 😍😍😍

Milena was absolutely amazing, so kind and chatty🤍

❗️❗️❗️ Stay clear of this restaurant I’ve never experienced such a shambles. All the staff didn’t have a clue. The manager TY was so rude and disrespectful the food was terrible. The drink came out half way through our meal . Honestly do not waste your money eating out at this place ❗️❗️❗️

Food was good and the service was fast. Just very expensive, hence the score.

Milena was very welcoming and her services were fantastic, would recommend

Milena was a great host. A+ service

Milena is amazing. Excellent service and a good laugh. Deffo would recommend

Milena was an amazing hostess! She checked in often and made sure our drinks were kept topped up. The service was quick and efficient, not to mention food was amazing!!

TGIFridays is a staple of American-style cuisine that started over 40 years ago in the States. When we moved to the UK over 20 years ago, this is where we went for American food when we got homesick. The fare is as expected - steaks, fajitas, pasta, hamburgers, chicken, etc. - but in reasonable portions, excellently cooked, and spiced to perfection, as American food is nothing if not seasoned correctly. But now we're told every TGIFriday is closing in the UK, although when we asked at this location, we were told not to believe everything we read on BBC News. I hope they're right, as I highly recommend the restaurant, even if a bit pricey at times.

Our server Milena was so lovely and helpful, such a great worker❤️ definitely asking for her when I come back

Milena was a good sever and made us feel welcome will deffo come back soon

Milena and Maisy was amazing. The best waitress. I dont want to be served by someoneelse only by her. Thank you Milena

Food has been incredible for many years. Staff are lovely and welcoming.

Great service by maisy! For someone working by their self, she makes up for 3 people. ( very helpful)

Ordered a takeaway out and was pleased with my service

Service was fine. Only positive. Food was way overpriced for what it was. In regards to atmosphere, what atmosphere was no one there. Not surprised the place is closing down. It deserves to.

Amazing service from Chloe and Taya, food was delicious. Would definitely recommend coming here.

Great experience, Milena was a great server

The team were very good, food was incredible, service was amazing.

Maisy was amazing! thanks so much

Came in this week with my family of 4. We were served by Latia. She was wonderful helped us with all our needs and was not pushy at all. Definitely will come back for her service and the food it was good and reasonable prices across the rest of the lakes. Thank you!

Food was amazing and the service from milena was incredible really friendly and overall lovely dining experience

Milena had brilliant customer service.

Milena got me a free cake on my birthday. Completely expected, would recommend