The best restaurants serving American food in East Midlands

Great service, really nice staff and most importantly, the food was good. Only had burgers, and cheesy chips but was on time and lovely.

Quick service, pleasant staff and always very clean

Excellent staff and so friendly. Highly recommended

Rubbish. Haven't tried these chaps for 3 years after they had half a menu. This time around, 35 quid through justeat, and after a 90 minute wait, ended up with someone else's order, which was subsequently declined. Knock this place down whilst they're doing the cinema!!!

We had a party bucket. Too many pieces were just drumsticks - all but 2 but we didn't bother complaining. Background music was not to my liking although not so loud as to be bothersome. Took quite a while to get served about 5 mins which I would expect to be quicker given it was very quiet at the time and what is going on with the payment gadgets ??? They are ok if you get away with a quick wireless tap and pay but once card has to be inserted for a pint verify for somebody who is 6'4'' I felt like I needed to be on my knees to use it.

If I could give no stars I would. I got a 50% off discount from Uber Eats so ordered from KFC Chesterfield. They got my order wrong, sending gravy rather than beans and omitting the dip completely. It was cold when it arrived, but what I really couldn’t understand is how they managed to get a long hair into the chicken. 🤢 I will not be ordering from them again and would advise anyone else to avoid.

KFC seem to have made it incredible difficult to order and use discount. The App wouldn't apply the discount, the staff didn't really care and wouldn't take the order at the counter as it was cash only. The kiosk also would not scan the App code. And no coffee. Poor show

Overpriced, Overcooked and over staffed as well. spent ages to make the order be understood correctly. chicken was cooked in overheated oil fryer which gives it a distinct smell. People who know Henny Penny will know this bit. I walked in so this time chips were not stone cold. Staff is ok, no value added to service. The atmosphere is kind of indifferent. didn’t feel inviting or pleased to be there.

Too busy long waiting time food not up to standard other people were also complaining about the temperature of. their food

Me and my best friends went to burger king after a day in town the service was ridiculous we waited 30 minutes for pir food it was fine so we won't go there again

My Quarter Pounder was stone cold, even the cheese was not completely melted. The gherkins and onions were so sparse as to be almost non existent. The fries were cold . My husband had a double cheeseburger and fries which were cold. His chocolate milk shake was pink and had the taste of a mixed strawberry and weak chocolate. The staf were very pleasant. We would never return to or recommend this restaurant . The birds ate some of the recycled food; although rather expensive bird food.

the order was very slow going through and I didn't receive my code I started my work an uber delivery man arrived. He appeared to have difficulty understanding simple English and he was very difficult to understand as he just kept repeating Code he was calling my mobile number and repeating code on the phone. I showed him that it was me he was calling but he just repeated code I explained that I hadn't received a code and I told him exactly what the order consisted of but to no avail.He left with my order which I had paid for.Then I tried to complain on the uber app but all it kept doing was showing me a picture of my food and showing it as delivered! Absolutely appalling service. Luckily I work full time as a night receptionist at a large establishment where I am asked at least 3 x a shift what food de companies I recommend needless to say I will ensure to explain why I don't recommend Uber food. As I paid with PayPal hopefully I will get my money back ASAP. It is totally unacceptable for a company not to be able to deal with a straight forward staff capability issue by being contactable. Date of experience: 02 November 2024 Edit

I ordered a porridge for my young daughter at the drive thru, asked to park up, no problem. Waited 14 mins, small problem. Order arrived without spoon, so I nipped into the store to collect one, medium problem. Got back in the car to give it to my daughter, no syrup, so when back into the store to get one. I wouldn’t go as far to say it’s a big problem, but the service and time spend getting a porridge was well below my expectation.

The click and serve bays had people parked eating in so others had to wait to get in. There was a member of staff in full uniform with her partner in one of the bays either after shift or on a break setting a bad example. Also there were drinks and dips missing from our order.

there was a hair in my mcflurry and it’s black and everyone else in my family has blonde hair and i nearly threw up