Zanfish Allenton in Derby

I have been using this branch ever since it's opening and used it when the previous owners were in situ. I have never ever had to complain about anything this was always my go to place until this evening. Normally I order on line, as I could not find how to order what I wanted I went into branch. I waited my calculations at least 10 mins to be served, non-one acknowledged I was there, no apologies for keeping me waiting, Priority is given to online orders, when the assistant was serving me he interrupted my transaction to serve an on line customer then came back to me and could not remember what I had ordered (good in it) When I got home the chip order was missing and the meat was hardly warm. When you are handed your order you do not expect to have to check it after ordering in front of the assistant, I make this vow now after my experience as a loyal and dedicated customer I will never set foot in the place again, if the assistant by the name of Gwen has served me this would never ever happened her standards were very high. It is alright potentially for the owners to say you should have said something, what are my options go back for chips and have a cold tea (that is on the assumption the owners care ) I will leave that for you to judge). I am flabbergasted at my experience tonight I make this vow that I will never set foot in the premises again (as I have already said), but I will ensure as many people know of my lack of customer care tonight. My tip is do not go near Zan's it is nowhere near it's reputational standard in Allenton. I take no pleasure for writing this feedback, however I felt regular customers should be aware of my experience. For those who have used this place before I say bring back George.

My wife went in while I parked around the corner on yellow lines as the parking area was rammed. She came back to the car muttering "we won't be going back there in a hurry", so I asked her what was up. She said that she ordered the food without looking at the price board, went to pay and it was £16.50... what? for two lunchtime specials of mini fish, chips and peas? Yes, £8.25 each! Now we understand that the cost of everything is going up but we could have had a 2 for 1 meal in a Pub for that price. The fish was nice and so were the peas but I think the chips had been in the "Hot Tray" for quite some time as they were lukewarm at best and dry. Like the wife said, we won't be going back there in a hurry and I don't think many others are either as the place used to be very busy and the chips never hung around long enough to get cold but wife was in and out the place so fast that I had barely switched my engine off before she was back at the car, nobody else in there. I can honestly see this place closing down in the not too distant future at these prices.

OMG, how much.....fish n chips with extra peas and simple frills for family of 6 cost me £75 and the fish was skinny and greasy. Even think fish was a cheap imposter from what we ordered. Have asked a local authority specialist to verify what we’re buying, Watch this space or News at Ten, lol. Posh shops but deffo not worth the greedy prices 😡

Usually good food but you are best to go when it first opens or when it is busy, call in when its quiet then you get what has been left in the hot tray for ages or as my wife found out when she got home, a large cod that looked more like a battered sausage and little bits of chips that had been in the hot tray so long that they were rock hard and inedible. Yes the picture is a large cod, not a sausage.

I go the the shop every time I want fish and chips mostly on a Friday on my way home from work for my tea ..of large fish and a small pea mix great price

Hard to review the food as I ordered for myself and colleagues but I’m now sat watching them eat because mine is missing. Must admit, it does look nice!

Usually have a fish supper on a Saturday evening from Zanfish . It’s very convenient for us being local and we are always very satisfied with the food .

There are plenty of fish and chip shops in and around any town or city but this clean fresh looking fish and chip restaurant sells nice quality freshly prepared food to suit everyone and at realistic prices. Great service too.