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The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
172 Opinions in 2 websites
We use Thorns farm for lunch and dinner every week and have always enjoyed our experience, But,tonight 6th October have felt badly let down by the on duty attitude of the duty manager, who was rude,arrogant, sarcastic and argumentative about taking our order wrong ,which completely ruined our evening, resulting in us leaving our food, he though6a refund put it right,but hus whole attitude towards us was out if order as we had done nothing wrong,he needs to take customer service training, we have been going in to Thorns farm ever since they opened and every one of ther staff have always been amazing, this horrible person has let them all down on duty October 6th Sunday night arrogant, rude,don't careless attitude argumentative customer service nil
164 Opinions in 1 websites
Was looking forward to having breakfast here after it's recent refurbishment. Unfortunately my daughter had a hair in her breakfast and couldn't continue eating. I then found one in mine as well so we had to leave. The waitresses who were very nice apologised and offered us another breakfast but we declined.
159 Opinions in 1 websites
The food is appalling, it makes McDonalds look like the Ritz. it was a kids birthday party for 5 children and even though I booked it for 5 children I was still charged for 6. The restaurant told me that they could not refund it as it was booked for 6 when it very clearly was not. I had to go to reception to get a refund and to add to the stress of taking 5 children bowling! £150 for 5 children to bowl and eat terrible food that, in my opinion, they should be embarrassed to serve, seems a bit steep. I would take your money elsewhere and get better value for it. Once outside I was then told that the children could not re-enter to use the bathroom!! Avoid at all costs...
156 Opinions in 1 websites
I had a groupon booking for 11.30am. Arrived and the girl was just opening up, but when we came in, she came rushing and said we're not open until 12. I showed her our booking and she just shrugged, as if to say ' I don't care', we open at 12. End of. Didn't feel like eating there after that customer " serivce" and I've had my voucher refunded.
151 Opinions in 1 websites
Very poor ,went in to order takeaway 3 pc meal and when I got home realised I was given 3 legs!!!! Guys there should be a least one pc of breast!!!!
132 Opinions in 1 websites
Despite some negative reviews (though not as bad as some other M6 service stations), we tried Charnock Richard, north bound. I’m pleased to say it was fine, although it was quiet when we visited. Easy to park, clean and nice toilets. Our Starbucks drinks and snack were as expected, staff were friendly and we spotted (a) someone cleaning the floors and (b) some blackboards for kids. Also tables were clean and bins weren’t overflowing. Would recommend/visit again.
128 Opinions in 1 websites
Absolutely horrible place. Rude staff, food laughable, terrible beer, grubby and just overall scummy. Lad cleaned our table with a grubby cloth, feet stuck to the floor, toilets didn't work and were disgusting. Possibly a lovely view if the windows weren't covered in actual crap (inside and out). Spent around £70 and could of cried at how shocking it was. Should be ashamed of advertising a nice place on the website because this place is a disgrace, full of people realising how bad it is and complaining. My only advise is AVOID. I left feeling upset and annoyed as this was the first time me and my partner had been out in 6 months due to him being seriously ill and I wasted my time in this dive. Spend your money somewhere that deserves it and serves you actual food and not what I can only describe as cat food.
126 Opinions in 1 websites
Don’t wait in the right hand drive through lane - after watching 4 cars go through in the left hand lane (who arrived after us) the answer from the young man taking orders was “well that’s only a standby lane” - not acceptable 🤬 all we wanted was a mayo chicken meal and a cheeseburger- we had to them go wait again in bay 2 to wait for the food. Nothing complicated - didn’t ask for the items to be modified. Terrible service I. Chips lukewarm!