McDonald's Leeds Oakwood in Leeds

I had a double cheeseburge, sweet chilli wrap, large fries, oreo mcflurry, and a large Fanta. The oreo McFlurry and Fanta were fine, but the double cheeseburger and fries were depressing and tasted just as they looked. Meanwhile, the wrap had a problem that I had never had before, it had too much sweet chilli sauce that was just going everywhere and overwhelmed the taste of the rest of the ingredients. The service was quick Meanwhile, the atmosphere was quite loud, with a bunch of children making noise.

Typical McDonald's. Could be cleaner

“I received a £50 fine for parking over two hours at a not-so-busy McDonald’s on Easterly Road in Leeds. Awkward. I think I’ll be avoiding that branch for the next three months—no business from me.

the food was cold ..chips rubbery and coke tasted flat

ordered 3 Minecraft meals to not receive the toys and 2 of the burgers. basically received only fries for a £40 order

Time kept going up and up food was cold and sad :(

Items were missing from the food and it was cold

Andy assistant manager Leeds April 2025 Customer service was exemplar again Andy at Leeds store As former NHS NON EXECUTIVE DIRECTOR, CEO and independent Chair AUAG I appreciate excellent care, attentive and responsive to needs of customers Thanks for you and chatting and be a good professional to me He gave me confident approach and acceible and defo customer focused Food was quality and hot! Thanks so much and ensure you pass to your bussines manager and franchesise Thanks again Jag Exceptional

Normally I am critical of this McDonald’s but today the manager Emma really showed that she is a great asset to the company, very respectful and took on my issues with care, after some recent issues not receiving the collectibles Emma dealt with the issue and I even ended up with an extra, good manager and probably needs reminding of such more often.

Absolutely livid half my order was missing food was also cold absolute joke!!!

missing items one cola and received a 5 chicken selects I paid for a 9!

Today I bought 3 happy meals from the new minecraft collection, they put three identical toys, am i not lucky?)

Only refunded for missing items but no discount for further delivery so left having to pay extra or without dinner.

the garlic Mayo I ordered and paid for was not in the delivery

So bad you pay for dips don’t get them no cheese in the burger

I ordered through uber eats and the order came wrong. Rang McDonald’s and the manager Andy answered. Asked me to come in to sort it out. Gave me my food again and a refund. Very happy with the outcome and was corrected swiftly. Thank you to Andy

I ordered a Smokey chicken burger without the bbq sauce. It came with the sauce and item ordered was also missing.

food never came he has delivered it not even close to were i live

I ordered a 6 chip nugget meal and then I only got 4

Wrong order no answer at restaurant

came on a bike delivery drinks upside down in bag empty

wait 3 hours and there did not get the oder right

who doesn't pack dips when ordering 20 nuggets when clearly it's on the receipt!!

Quite a lot of Egg Shell in the sausage and egg MCMuffin also VERY undercooked bacon in the bacon and egg Mc Muffin. I had to bin it so I guess it’s just a hash brown and a cold cappuccino for me.

very pleased, was hot this time as previously it hasn't

Everything was perfect! Thank you!

My sources didn’t come (I spent money on them)

I ordered a large and what was delivered was half cup. seems like when they realise you are a returning customer, they deliver poor service, one cup was more like milk drink, it was nothing close to milkshake. money wasted.

Absolute joke! Missed out 4 portions of chips not one of us could have their meal because you missed half of it! How do you miss out 4 portions of chips? Non of the dips arrived we also paid for either but that’s expected at this point because they never do!

My food has not been delivered but it’s saying it has

the drive had been and gave us somebody else's food that cane to a 5 pound meal when I had ordered a 36 pound in food and then had the cheak to say I'm not doing nothing about it it's not my fault

we haven't received our hot chocolate

Freezing cold and items were missing! Extremely not happy

Been ordering for 10+ years and really gone downhill recently. Burger arrived with half the burger missing. Young kids not answering when you in drive through, have to walk around to prompt them or wait a few minutes and the car that arrives after you gets answered first after waiting near machine no answer for 5/ 6 mins.

No any sauces as always. I pay for sauces for nuggets sharing, for extra garlic mayo and nothing! fast delicery but poor service!

Just been to the drive thru paid at the window went around to the next window to collect food and there was a member of staff eating chips off someone's meal. 🤢 Also quick food seen a snail move faster always get told to park up

No stars food in the microwave as I type this, it is clap cold, waited over 1 hour, disgraceful service.

For a McDonalds, this one is probably one of the better ones in the area. It was very clean and service was quick. The food was well presented as not just chucked together like you get in some of their other locations. The food was hot and fresh.

Waited half an hour in an empty restaurant to have a just eat guy walk in and take priority

Delicious hot food ooderder was correct will buy again dogs loved there Big Mac!

The driver drove the wrong direction sat on North parkway for a long time and when he finally showed up the bag with the food in it was open and everything was thrown back in

Absolute joke half of my order was missing it’s an absolute disgrace literally over half my order missing

Took ages arrival time kept changing

MD - Easterly Road Leeds Umair Compliment customer care I have to write to you to say a deep thank you, as a form of non-executive director with the NHS, Ceo and independent for the stakeholder group for Lisa City Council. Today I have a excellent Customer Care from Omer, be shown diligence observation skills and a tentative to custom needs. Acted in a timely fashion professionally managing multiple people request and replying to them immediately. These are the expectations of customers in the modern world of 2020 we live in and Uma has strived and met them with excellence. I would like senior management including the business owner to ensure that he passes my compliments on, which are given to people who achieve highest standards of Customer Care and I observed those as a former and non-exec director when I visit. And Sinade for her lovely smile and service.

Never any sauces that we order are in the delivery.

Made complaint green eggs and no milkshake it smelt off could not eat it even coffee bitter only good thing you do is a cold coffee drink

another order with missing items it becoming a joke it's nearly every order...

the food looked liked like someone threw it in the bag without a care

twice tonight have ordered same things from mcdonalds oakwood and twice the tried giving me someone else's order

food was stone cold and hot choclate was half full spilet in his bag not at all please will not be ordering again paying for food that's cold and drink that's half full ok that's all I can say about it service is not good at all

Really bad come flat cold n half my order was missing

Burgers messy n sloppy squashed not right amount of bbq dips asked for more like medium fries than large proper joke.

total wrong order again it's a joke

Chips wasn’t cooked properly Food was cold Milkshake had bust in bag so half of it was all over place

Este es el peor macdonal en Leeds la comida siempre está fría siempre tarde el personal es perezoso incompetente I. Ordenado aquí se carga y siempre es lo mismo Ordeno lo mismo cada vez filete de patatas fritas de pescado y limonada de fresa No tengo queso como soy alérgico así que lo consigo sin que lo pongan la mitad de las veces que podrían matarme Ordené la limonada y también podrían simplemente poner el jarabe en como alguien se estaba riendo si arruinado toda la bebida el gerente necesita tener un control sobre el personal y el lugar si son demasiado incompetentes para hacerlo tal vez encontrar otro trabajo todo el lugar necesita cerrar todo el personal necesita despedir perezosos incompetentes tontos

Food was cold, and my drink come half full not pleased

my order took longer than first stated and when I received it both meals were cold I am not happy

More chance of winning euro millions than getting what you actually ordered from this place.

One of the worst McDonald's in leeds. Always mess about with order. Service here is worsen then any local or international food chain. Staff is unprofessional and never help you out when needed.

Almost all of my order wrong or missing, rip off

we were delivered the wrong item, and the item delivered was against our dietary requirements.

cold, stale tasting fries. McCrispy was also cold and dry, had a very strange taste??

there was egg shell in the mcmuffins I'm not happy as I had to throw them in the bin which I found as a wast3 of money

I made an order, after waiting for it to be delivered for about 2 hours, then I received a notification that my order has been delivered. I called the branch and they asked me to give them my order code and they said that they can't trace my order. The shocking thing is that i was charged for what I did not receive. it's a very sad experience for me and my children.

The wrong order has been delivered, it clearly has a different order number on the receipt than mine. It has my receipt and another on it.

delivery time kept changing and food was cold

Missing a burger from my meal and they put fries in stead of pineapple sticks so i only got fries and my partner got a burger. My drink was half empty because it spilled in the bag. Not happy.

Every times I’ve ordered I’ve have items missing

the mcmuffin was clap cold and the muffin hard as if been sat out for a while

missing items , the bag handed to me by the delivery driver was open without the normal seal what's on. . whilst anther person was eating something in the passenger side . I thought something was off soon as I received it. took the bag in the house. more than half the order missing. I went straight back out to them. to be told it's not us it's how it was given to us . there's no way of me knowing either way. juat seemed suspicious with food been eaten infront of the car

should get more chips in large

2 Large fries missing from order

All food and drink was was cold

Well run, efficient, clean, tidy. happy staff. And good food.

Most of the time when I order there is always items missing

Ordered the double burger deal and they only brought one burger and one set of fries

I got the total opposite order I order this and got chicken nuggets that’s it

Ordered large fries got small and cold with no apple pie

Same as any other mcdonalds i suppose. You wait for your food being ignored as 20 uber eats drivers demand the attention of the staff. It's not so much fast food as just food these days.

None of my sauces were delivered

There was no missing items and the food was still warm when it came what I liked

The food is always cold have to microwave it before you can eat it

Got everything we asked for and delivered quickly

It's a McDonald's, can't go wrong.

Didnt bring me sauces everytime I ask they never bring them

much improved service and all items included

all food was very cold like it had been kept next to cold drinks

Lovely McDonald's, could be a bit cleaner but they do a good job. A small play area too, suitable for kids no older than 5 I'd say as it's quite small!

our order was wrong. we ordered chicken selects and got nuggets instead. the drinks were spilled all over the bag. plus, the chips were completely cold. not good

The changed ! ,then when food got here it was clap cold , I tried to call the driver back who I also tipped! but he had drove off . I rang the restaurant and complained I’m not paying £15 for this I too told to contact you , won’t be using them agai

Go buy in person i ordered early sunday morning my drink spilling and it was very late as i even had somewhere to gk

food always the best from McDs more chips would be ideal for the cost

The food was flat cold no straw drink was flat

Food never arrived and charged me full price

I do love McDonald’s but last couple of times food has been cold

My veggie wrap is so hard and is not cooked properly

Food was freezing cold and also not what we ordered. Got a single chicken burger instead of a double cheeseburger.

There was no cream on my drink and the drink was only half full

My order never arrived I never got a call from my driver and even went outside myself to see where the person was I am very unhappy and I do not want to pay for something I never even received???!!!

Missed all 9 sauces off that I ordered now kids won’t eat the 20 nuggets, joke of a McDonalds this one