McDonald's Leeds Oakwood in Leeds

For a McDonalds, this one is probably one of the better ones in the area. It was very clean and service was quick. The food was well presented as not just chucked together like you get in some of their other locations. The food was hot and fresh.

Waited half an hour in an empty restaurant to have a just eat guy walk in and take priority

MD - Easterly Road Leeds Umair Compliment customer care I have to write to you to say a deep thank you, as a form of non-executive director with the NHS, Ceo and independent for the stakeholder group for Lisa City Council. Today I have a excellent Customer Care from Omer, be shown diligence observation skills and a tentative to custom needs. Acted in a timely fashion professionally managing multiple people request and replying to them immediately. These are the expectations of customers in the modern world of 2020 we live in and Uma has strived and met them with excellence. I would like senior management including the business owner to ensure that he passes my compliments on, which are given to people who achieve highest standards of Customer Care and I observed those as a former and non-exec director when I visit. And Sinade for her lovely smile and service.

Este es el peor macdonal en Leeds la comida siempre está fría siempre tarde el personal es perezoso incompetente I. Ordenado aquí se carga y siempre es lo mismo Ordeno lo mismo cada vez filete de patatas fritas de pescado y limonada de fresa No tengo queso como soy alérgico así que lo consigo sin que lo pongan la mitad de las veces que podrían matarme Ordené la limonada y también podrían simplemente poner el jarabe en como alguien se estaba riendo si arruinado toda la bebida el gerente necesita tener un control sobre el personal y el lugar si son demasiado incompetentes para hacerlo tal vez encontrar otro trabajo todo el lugar necesita cerrar todo el personal necesita despedir perezosos incompetentes tontos

One of the worst McDonald's in leeds. Always mess about with order. Service here is worsen then any local or international food chain. Staff is unprofessional and never help you out when needed.

Well run, efficient, clean, tidy. happy staff. And good food.

Same as any other mcdonalds i suppose. You wait for your food being ignored as 20 uber eats drivers demand the attention of the staff. It's not so much fast food as just food these days.

It's a McDonald's, can't go wrong.

Lovely McDonald's, could be a bit cleaner but they do a good job. A small play area too, suitable for kids no older than 5 I'd say as it's quite small!

There was no cream on my drink and the drink was only half full

My order never arrived I never got a call from my driver and even went outside myself to see where the person was I am very unhappy and I do not want to pay for something I never even received???!!!

Missed all 9 sauces off that I ordered now kids won’t eat the 20 nuggets, joke of a McDonalds this one

I placed my order for 2 chicken burgers plain, 2 triple cheeseburgers with no onion and a portion of medium fries. I parked in bay 2 and waited for my order. My fault on not checking but when I got home, 1 chicken burger and one triple cheeseburger were missing! It was hardly a huge order and when I checked the receipt I have been charged for 5 items but only received 3 items, shocking service and won't be using this one again!!!

again the food is cold, and I ordered a dip, it did not come with the order

El personal demasiado ocupado estaba hablando de traer chocolate para todos en lugar de tratar con los clientes que esperaban. Podía ver la comida lista esperando en la parte de atrás, pero todavía tomó siglos para que se diera la orden. En mi tiempo en este corto período parecía haber solo un miembro del personal que parecía estar haciendo algo, parecía bastante estresado bendecirlo. La señora que nos dio nuestra comida fue muy grosera, ni siquiera una sonrisa. Además, ningún miembro del personal tenía una red para el cabello puesta, ¿no es eso salud y seguridad? Especialmente tratando con comida, cabello largo solo saludando alrededor de la comida. ASQUEROSO. Desafortunadamente no regresaremos a esta sucursal.

Absolutely ridiculous! Ordered my McDonald’s and the driver forgot a bag so the kids had no tea and only received 3 drinks!!!

Excellent quick delivery, pleasant driver

The burger in the box was not very well made salad all over but in the burger. Even though I ordered 1 extra portion of fries large it was half full and the soda was leaking in the bag .Clearly the staff did the order in a hurry but did not think about quality or anything else.

Amazing everything was good just chips were a bit cold but probably just the one off 👌🏼

only problem is food turns up cold

Decent but no straw that why 4 star

Poor service waited 20 minutes for the breakfast. There was only 4 other people in the place. Fast food don't think so.

ordered a full box of nuggets,loop warm and the extra nuggets free was cold!

Cold food like it was reheated and extremely thin burgers

What is the point of a mobile order if the employees want you to wait in the drive thru lane and use the speaker to tell them you are there? You are waiting in line anyway and the point of the mobile order is avoid waiting!

I haven’t received my order I’ve been waiting for over 2hrs!!

food was spectacular and timing was perfect because McDonald's stop serving breakfast at 11 and some drivers cancel order so thanks for bot canceling

driver could not find the house when he finally arrived all the food was freezing cold

Order incomplete. They forgot my sausage and syrup. Disappointed that I paid for items I didn't get

Items were missing from the order. No McFlurry

Staff try their best to ignore you, you have to wait an excruciating long time, frequently losing orders, or orders 'not coming through' and have said that about payments aswell. Just a let down.

food was flat cold, burger and chips,

Turned up with just the drinks! Very disappointed children

Food stone cold and drink literally half empty

Rang to tell me he was here and said have a great lunch

Missing more than half the order

Lots of things missin!! Diabolical!

quality was only 3 stars because you forgot a drive and delivery time is 4 because is like average so nit bad 4.5 stars in total

This McDonald’s branch ALWAYS forget dips… don’t bother asking for them!

Delivery guy was awesome super friendly and great customer service. Unfortunately the food arrived cold.

The ice cream is perfect however half of the time all flavours are not available to order.

Chips weren’t cooked and were cold

Burger was without the patty!!!!!! and the chips were cold

Didnt get any food as driver went to the wrong house uo street refused then ti drive down the hill literally down a small hill and refused to deliver and put phone down on me and no idea where my food is.

The delivery driver did not deliver our food and when called back to check on their location they did not answer

As well as receiving our order we also received another customers order which wasn’t planned

All good just cheesy dippers were short and not the whole am

I have never received my food and I gor charged.

was supposed to get free 6 chicken but haven't

Didn’t get delivered. Waited two hours, for them to tell me it got delivered 40 minutes after the order was placed…

fries had gotten cold fries were below parr

food was stone cold and driver was at wrong address so was not very happy at all I'm thinking of not ordering from you again was looking forward to my meal so very upset with everything ok

Ordered a family burger meal of 4 burgers and 4 fries and ended up having 2 burgers only. Such a shame!!

If they’ve not got things they should call us as they’ve got our number and not just leave it and not say owt and wait for us to make a refund on here. It’s bad enough that the food was cold as well as missing items and not even given a chance for an alternative!!!

I ordered a feed the family deal for 4 through Just eat and they ended up sending only 2 burgers instead of 4. Such a terrible service!!

food was abit cold and missing food

Missing two drinks Capp and hot chocolate disappointing

Food was all stone cold including both coffees can only assume delivery driver hung the bag out the window of the car. Breakfast muffin was so stale the bread was solid and completely inedible

The delivery driver dropped my order at my door! Burning my girlfriend’s foot!

Always nice and warm, really enjoyed it.

All is perfect as following the list what I’ve order not like other day not that hard to missed the order I’m waiting for my £18 back!

My drinks split everywhere all over my food so now I have to pay for another order

The guy was rude the food was open on the bag and all over the inside like it had been shook the drinks were leaking everywhere there was nothing left in the cartons bad company don’t do anything to resolve this

food was flat cold and we was waiting ages

Slow uninterested staff.messy food nothing like the pictures show so false advertisement. Ten minute wait unacceptable for ^fast food^

Burgers were significantly overdone, not the first time this has happened please sort it out thanks 👍

Didn’t sent my extra nuggets as I was told as a free addition and my milkshake isn’t a what I asked for

Food was terrible, with the wrong items. Service isn't hard as half the process is automated so really it shows when you get a few lazy members of staff it can break any system.

Sat down with my two kids who I ordered kids meals for and myself a latte which was cold. Then a family had sat down next to us, and within 5 minutes, one of they children was sick and it took the staff 10 or so minutes to clean up.

Wrong food delivered and was late

Empty on a Saturday teatime. Food ok, toilets awful, soggy toilet paper all over the floor and sink but none to actually use.

not the first time we haven't received straws please sort that out.

Very nice food and nice and friendly delivery man

Ordered a burger deal and they didn’t bring fries. Always happens.

Forgot to include all the sauces although were included on receipt

food was cold and drinks was spilet all over the bag so only had half of cup so I think I should have a refund cos its not the first time this as happenf to me ok had to warm food up in microwave again

Don’t order with just eat absolutely rubbish service food never arrives

Always missing something every time I order from here

How did you forget my milkshake when I paid for it

my food was cold and items was missing

Don't send all the food so.me of the order was damaged and fries looked like they was warmed up from yesterday

No sauce's and chips where cold....

Deliveries and freshness was good. They just missed out on part of the order

Never even arrived! Driver clearly sat eating this as we speak. Said wouldn’t find address so asked for post code. Phone been off ever since. Never will I order from here again, always an issue.

Waited 2 hours for it to be delivered after ordering it

Can't even put a top on a drink properly! splilt all over my food bag leaving that wet, It's not rocket science, no wonder you work in maccies can't be trusted anywhere else!!

Food was cold and missing like half of my order

Driver was late , food was cold , driver could not speak or understand English too well when I tried to direct him, will never order Mac Donald’s again by app

Terrible if you order from the inside. Wait time is 20-30 mins for a simple meal. They announce your order as ready on the screen but you wait another 15-20 mins for it to be handed over. Staff are generally rude and ignore customers.

Food wasn’t fresh, I got a happy meal with veggie dippers for my son and they were rock hard & inedible and my nuggets were stale.

Here it shows me that my order was picked up but I did not receive any order.

how can you get my order wrong about 30-40% of the time. I wait for food and it turns up cold. not a bad thing that I'll be frequenting this place less. Check your order before driving off and experiencing child wrath about incorrect/missing orders.

I asked for a plain double cheeseburger with only cheese and it came with everythin I didn’t want on it! My large fries weren’t even full!!!!! Very disappointing

Everything was ok accept chicken mcchandwich the burn was burnt

The following items were missing from our order - 20 nuggets £6.99 - may chicken £1.79 - 5 chicken selects £6.69 We request these items to be refunded to the original payment card Nobody answer on phone call and driver even don’t know that he giving half items what was ordered

chips was like wet potato, not cooked properly. Was missing two burgers

The food is freezing went straight in bin!!!!!!

Got all my wrong food. They have one job. And they can’t even do it. It’s an absolute joke.

Food was cold had to microwave it it’s ridiculous

My order had 4 dips missing and a straw for my milkshake