KFC in Leeds

Food was cold, zinger burger was old with no lettuce no mayo, took it back and was told they were closing shortly and had no more chicken.

⭐⭐⭐⭐⭐ Great KFC Experience! I had a really great experience at KFC Colton Hill. The food was freshly prepared while I was ordering, so I got it almost immediately—no waiting around for lukewarm chicken here! Everything was hot, crispy, and exactly as expected. One thing I really appreciated was that they didn’t skimp on the extras—I got plenty of ketchup, mayo, and sauce, which doesn’t always happen at other locations. The restaurant itself was spotless, and while it was quite empty, that just meant a quiet and relaxed atmosphere. There were only a few other customers inside, but the staff were still friendly and attentive. The kiosk was out of order, but the lady at the counter took my order, and she was super nice and friendly, which made the experience even better. Another plus is the huge car park, so there’s no stress about finding a space. If you’re in the mood for variety, there are plenty of other fast food places nearby, so you can easily mix and match if you want both McDonald’s and KFC in one go. Overall, this was one of the better KFC experiences I’ve had—fast, fresh, and with great service. Highly recommend!

Escuché mal la orden, así que tuve que ordenar de nuevo en la ventanilla de recogida. Falta la mitad de los banquetes deshuesados. No pude ver los extras que pedí. Me dijeron groseramente que estaban en las cajas. Las papas fritas estaban empapadas y sobre especiadas. Las bebidas tenían tanto hielo que apenas había bebida.

Ordered through uber eats. Half order missing, food was cold and the food was shoddy. Called to speak to kfc, told to speak to uber, uber won't do anything as its kfc. Won't use either again.

Absolutely disgraceful didn't get correct change had to ask for my drink that's included.. asked 2 times if everything was in the bag to be told yes most definitely.. gets home part of order missing!!!

Kfc, does exactly as they say. Easy to order using the app or in store screens. I ate in and would ask if you can keep up with clearing some of the vacant tables.

I haven't actually received my order

No gravy again this is the third time I won’t order anything again

Thanks for the lettuce that I specifically asked not to have!

Food is always lovely from Bengal Aroma, arrives on time, piping hot and driver is always very pleasant. Would definitely recommend 👌

I didn’t receive my large chicken pieces

Forgot to put 2 things in the order .. the chicken breast was hard .. and cold also

ordered gravy..... received mashed potato. MASHED POTATO????? I HATE MASHED POTATO.

Order did not arrive. Placed order at 9.05pm, accepted by restaurant and courier was at site. over 90 minutes later I tried to ring, store closed at 10pm.

Far too expensive when it is ordered online

I left a message before my order was ready, please send my chicken legs only, I can't eat chicken thighs, but regardless of my message, they sent me three thighs and one chicken leg. Bad management.

Missing items in order and what we did get was cold

Restaurant never follows instructions

As usual this kfc doesn’t care about double checking orders, no fries with any of the meals.

Wife took son and 4 of his mates there last week. Chicken was nice and tasty. Popcorn chicken was fresh to go and the Pepsi was amazing according to that band of little lads.

ordered sides of gravy and a can of tango. sent a side of beans and a can of pepsi.

Thank you for seeing to my request I’m very happy with meal thank you 😊

Without ruffling too many feathers here....🐔previous experiences of KFC Colton have been somewhat of a mixed bag. Over the years I've known raw chicken to be served (one off), food to be cold, gravy that resembles dishwater and items to be missing off the order. For these reasons, I've steered clear, until tonight that is. After a horrific day at hospital, we all had that craving (if you know, you know) that only KFC could satisfy. So ...we chanced it.....risky considering previous experiences. Well.....I sincerely hope lessons have been learned because tonight's meal was absolutely spot on! Ordered to pick up at the drive thru (god send). Food was hot, fresh (and cooked this time, thankfully) and that gravy.......that gravy.........was top shelf! Thick, and plenty of flavour/seasoning. The fillets were good and those chicken wings/mini legs were gorgeous little fire bombs!!!! Plenty of heat (just how I like them) that even took out my wife by surprise. Only thing now is.......I expect the exact same standard every single time I order food from there, from now on!

Order never showed up and restaurant not picking up the phone either

this order did not come. I git someone else's oder and before I could check the driver had scarpered.

No gravy, which was ordered and paid for, and no contact about this prior to or replacement, just a bag note. Large beans ordered as side, 2 small pots came. Chips were cold.

Can someone please tell me what this is?! Still waiting for a response. I can see a manager replying to everyone else’s reviews over the last few weeks…

food was stone cold from a 6 min drive away. the popcorn chicken tastes like it's been out for 3 days under a heat lamp and the 4 pc I ordered was stone cold to the center of chicken. I would not recommend ordering here.

Food was super fresh and tasted great

It's KFC. It's clean, it's tidy and the food has always been served hot whenever I've been. No complaints. Does what it should. Would recommend.

Delivery was appalling. Took over 20 mins and attitude from driver. Multiple phonecalls in which I explained where the house is. I even sent a map and ended up feeling unwell. I told the driver I was unwell and he asked for the code

Soggy chips ,dry chicken and Shocking customer service and even my dog turned his nose up at it...I'd rather starve then visit colton KFC again.

Delivery didn't arrive! yet claimed it did!

they replaced my water with Pepsi - I do not like Pepsi

Once again Uber drivers making up their own rules I’m paying for delivery not pick up at end of the street

you owe me 5.99 as my popcorn chicken wasn't in the sealed bag. appalling

food missing yet again, terrible service

Food is flat cold and you could break you teeth on the chicken fillet burger rock hard

just eat have done me for 23 pounds not delivered have called kfc they say they cant do anything. never again will i use just eat

really nice, best haf in a long time

ccannot pay for meal, website aubaurd

Dipped bites were cold. Chicken drum sticks were very hot and dripping in grease but it tasted good.

My food said it had been delivered no body had knocked on my door and there’s no food on my property didn’t even ring to make sure it’s me had been saying delivered for atleast 20 mins and still no food

Very quiet and there's one gent in there who seems like a leader and he gives great service and helps everyone there, so hats of to him !

my order came without the drink I ordered

Disgusting service. The staff member lazily pretended they were closed at 10.45pm on the drive through on 29/06/2024 when there was clearly lots of people in the shop and the drive thru in front of us. The business is meant to be open till 11pm as per advertised business hours so they were just taking the pi55. This is a regular thing according to alot of people I have spoke to. When is this going to be sorted KFC?

Dirty uncleared tables, staff disinterested, almost always something missing on multiple order, 8 fries in one bag...

Didn't give any stars as arrived at store at 9.15pm ordered to eat in and spent over 40.00 to then be spoken to like rubbish saying that we couldn't sit at a table n then had to eat it in the car park. Won't be using this store again.

Never packs all food wouldn’t feed to my dog.

Had to drive over there because my KFC chicken meal had no chicken. They tried blaming the driver. Told her to sort her staff out they always get something wrong

Twice ice been and the chicken is awful. One thigh was broken and twice i had breasts with no meat on them only ribs and they were hard, dry and chewy.

Missing fillet burger on order food cold

when ever I seam to order from here I never get my full order always something missing can these people read I guess not

second order they have sent with missing items.

chicken was unusually overcooked ,not had this before from here ,,with every box meal we ordered gravey ,,we got the meals not one pot of gravey sent ,to read the recept with no more gravey wrote on it ,could of rang me so I could of ordered a different side

This is supposed to be a boneless banquet, a meal that costs £9.99. Look at the state of it! It’s supposed to be a regular fries, that can’t even pass for a small. The chicken is all barely cooked. I’m never satisfied when I go to KFC but Colton may just be the worst. What a waste of money.

Drive thru queue for over 45 mins to be told they barely had anything. When we eventually got our food, it was cold and stale. Meant to be fast food, think I could have caught a chicken, plucked and cooked it quicker than the service at this place!

Really good. Food was good and all there. Only complaint was coffee Americano took longer than food!? Would have thought chicken took longer??

Pieces of chicken missing and supercharger sauce didn't come but got charged for it! Plus the bucket was damaged.

there a joke items missing all the time

Sent a bucket of scabby drumsticks. Missed extra fillets and a bottle of Diet Pepsi rather than Pepsi max. What a joke.

Both pots of rice were practically empty. For a family of 4 we had a tablespoon each.

I ordered at 5:30 and got my order around 6:40. All the food was cold

Cold it was left at my front door instead of the back door

Food cold & offering a delivery service that can’t find your house in a cul-de-sac ?

The wrong order was delivered and it got sent back with the driver. I never got the order I paid for! A refund is what I want now!

excellent service. hot food no damage. Thank you.

Just ordered and the meal was fabulous! Everything hot and very tasty. 100% credit to the staff working tonight.

So sad. Last couple of times I've had . Asked for a box of chicked. First time four drums. Two others. Second time. Two drums. One other.. Plus no folk for rice dish. Its sad but think im not going to drive in again. But its sad. Tasty food just badly organised. This is not just twice. Seen a lot of changes in drive in service. Please think about service not profit.

£1.79 for a small portion of beans !!! Wont be going again there are plenty of independent chicken shops with better quality food at much better value.

Ordered a meal with hot wings got no hot wings!?

Food was cold, wrong dip, fries stale

My order says delivered at 19:07 and nothing has been delivered at all my chair is by the door and no one has even attempted delivery. Number on just eat for the restaurant is incorrect number and cannot have any contact directly. Refund option is only for food and not delivery fee which is unacceptable. And not even guaranteeing a refund which is unacceptable also.

I ordered a can of Pepsi and was sent Tango!

Ordered a take out family bucket got all the way home 4 miles and no chips. Tried to ring buy no answer will not be ordering afai

we never recieved our order when it said it was delivered. I rang KFC who was very helpful but it is out of their hands. Just Eat needs to do something about their drivers being incompetent.

Guy on the drivethrough mic sounded hungover or high. Didn't put fries with the order and burger was dry AF. Tried to complain on their site to maybe get a voucher but twice it gave me an error message. Done with this place forever.

Great place if you are not quite ready to eat. 45 mins for food, then not that hot.

time changed several times driver went yo wrong house dat in car on phone went out to collect carried on on video call talking

A bucket of chicken drumsticks and not one thigh. All soggy and not as much as there should be, did the driver help himself? Dissatisfied

Went in there yesterday and ordered meals to sit in. First of all there are no tents to take and you have to collect your food at the desk, so the instruction is incorrect. Secondly, the number appears on the screen but then there's no receipt as they don't often print. There were no napkins left, again, like last time. My hands got sauce on them and nothing to wipe it off with. Service from the actual humans working there I couldn't fault - they are all unfailingly polite and seemed to be working hard. Food delicious as always. I'm always a bit put out that there are so many leg pieces in the boxes, but my daughter never seems to mind. Assuming the good pieces are now being used for the boneless products 🤷‍♀️. Overall a lovely meal but spoilt slightly by sticky hands and the touchscreen being annoying.

missing a drink, one drink can clearly dropped and not ssfe to open chicken was spot on as per usual :)

Items missing and food just put in a bag not in the boxes ?!

Sent wrong drink out but food was warm and enjoyable

chips and gravy were both cold, no flavour to signature fries, not worth the money. Chicken fillet was nice.

Delivered to the Wrong adress, same as every week, then when I get the food it's cold!

The order is missing all the drinks

Half of the Food was cold, and delivery driver sent to the wrong location. Had to phone me for the correct address due to tracking not working correctly. 3rd time it’s happened now so won’t be using app again.

Double prices. Half the food. Never again.

was not as nice as normal the chicken tasted as if it had been cooked hours before the gravy beans and chips were luke warm as much as we love kfc i doubt i will be ordering it again .. was not enjoyable 😐😒

Fab hot food and driver fantastic thank you!

Poor selection out of 10 pieces 7 were legs!!! No breast just small undetermined chicken. Was hot on delivery that’s what the 2nd star was for, but not a great selection offered . Kids dissatisfied as it is there monthly treat and it feels like £30 wasted

Notifying my delivery has arrived and no where to be seen

missing fruit shoot ,food was cold not really impressed

Ordered around 8:15 now at 9:20 food still hasn’t been delivered

Arrived cold, missing a piece of chicken and drink. £12.47 for a few cold chips and a cold chicken burger. Absolute rip off and won't be ordering with just eat again

Eat in on this visit. Food as expected from KFC, not much atmosphere but had a pleasant dinner.

Didn't send correct items in the order. Incorrect drink and burger. Do better next time please

Came fast it but it was the wrong order. Items missing and then 3 tubs of coleslaw? 🤢

Delivery was on time food was cold and nasty