Mcdonald's in Leeds

Service is a little slack here, even by McDonald's standards. You always seem to be waiting quite a while, even for a cold drink. The food is as you would expect from McDonald's - cheap and cheerful. The place feels generally clean, including the toilets, but they're rather lax on cleaning tables. Perhaps people should clear their own tables, as most do. Unfortunately, the staff do seem to leave it quite a while before clearing deserted tables, though.

Ordered a large Big Mac meal, 6 nuggets with sauce and 2 hamburgers. The Big Mac had no onion, salad, gherkins or sauce. Hamburgers just had ketchup and the sauce was missing. This is now the third time the food has been awful from Wide Lane, Morley branch and will be the last time they get my money. AVOID AT ALL COST!

Has to be one of the absolute worst mcdonalds in Leeds. I keep.giving the benefit of the bought cos it's local but the staff are rude. The orders are always wrong. And I think someone was having a joke this time because the cheeseburger was absolutely covered in salt. Even while I was waiting for my order 2 people brought orders back to complain and it wasn't even busy

perfect delivery, early and polite definitely the best experience ive had using the app.

no bbq ranch buger and chicken selects was dry and only 4 cheese dippers in a share box when they should be 9

Slow service it takes them forever to get orders ready

Annoyed brought someone else’s ordered never received food just drinks and ice cream and I never received ice cream don’t pick up more than one order

Useless service asked me my order 3/4 times and then missed everything bar one thing for cold seems like kids running this store

Only the hash browns & a latte were correct out of the whole order

100% worst drive through in the north cold uncooked chips cold cheeseburgers just rubbish.. I get it's not fine dinning but hey your taking our money at least serve the junk food cooked ... I won't be back.

Food cold and food missing. Shocking.

the delivery time was going longer when food got here the chips was cold

Toilets are mucky but the scrans alright

Short changed by a rude assistant. Not happy

Good unwrapped, missing items, drinks empty

Drive through coffee, was red hot and service with a smile

Nice large maccys. Very clean toilets...

Sent me 2 milk shakes loads of sauces and no food!

Delivery was poor as driver couldn't find my house. All the food I ordered was cold,not happier.

Wot a joke no happy meals Evan tho it’s for kids use av missed my kids food awt of this order this app is a joke I want u to go threw all the submits I have not been paid back for and I want refund for every one of them back I don’t work to give use my money for nothing

Former Brewer's Fayre pub converted into a McDonald's.

The food wasn’t very nice and barely warm

didn’t have my sauces or drink. do not recommend delivery from here as they always forget something. ridiculous

Cannot get orders right. Repeatedly sending the wrong items, items missing, without any care. When ring up to question them, told not there fault. Avoid avoid avoid!

we never received the order. we contacted McDonald's who said that they passed it to the delivery driver. The delivery driver never arrived with the food.

Half my order was missing and the he other half was cold and you missed off the free chicken nuggets also

It’s not the delivery the food was still freezing cold a absolute joke every single time

We recently visited the McDonald’s in Morley on the road to the White Rose, and it was fantastic! This will now be my go-to McDonald’s, even though I have to drive past two others to get there. It’s located in a converted old pub, which means it’s absolutely massive inside. The amount of space is a game-changer—no scrambling for tables or waiting around. We walked straight in and sat down with no hassle. As an added bonus, we got a free ice cream for completing their online quiz, which was a nice touch. The extra space really sets this McDonald’s apart. It’s in a league of its own, and I’d highly recommend it! 👍🏻

Took them 13 minutes to make a coffee after I ordered even though It was late on an evening and I was the only person inside. Rude service, staff were too busy having a chat and once I finally got it the lid wasn't on properly so it was lucky I checked.

Absolutely shocking this is not the first time ive had issues at this restaurant, I was given completely the wrong order and asked for it to be changed which took some time, after receiving half my order back I had to wait for the rest which made my first half order cold, the manager Reece was neither use nor ornament, this place is run terribly, the staff are young and barely out of kindergarten, bad management from Reece who is also very young himself, they did not care about orders as they were to busy laughing and messing around, appalling service.

I ordered small chips and 2 iced lattes and I was only sent one latte and my chips are very cold and soggy because my drink spilt all over the bag I would like a refund

I ordered at the drive through and from the get go staff weren't listening! I gave my order which was simply 2 plain tripple cheese burgers and a coke only to receive 2 double burgers with pickle and a diet coke, manager Reece was very unhelpful, took my double burgers away and just slung an extra burger in and loosely wrapped back up and gave me them stone cold, drink was wrong and forgot my chips! All the staff were looking at us and laughing whilst manager was unapologetically mocking us...This is not the first time this has happened here, standards are shockingly low as service is run by kids who find everything funny.. terrible experience, needs a management overhall!

Numerous items missing an food freezing cold

Absolutely discusting loads of things missing and the food is freezing use owe me for like 3 orders naw ur service is gone down hill

Waited 20 minutes and the place was empty, finally got our food and it was stone cold. While we were Waiting two separate customers brought their order back because there was a problem. Customer Service was below standard and overall it was a poor experience.

large chips of big mac meal are missing

no issues with driver. restaurant was slow and order was wrong

Once upon a time, as I was on a train journey from Wakefield to Leeds, I found myself gazing absentmindedly out of the window. The rhythmic clatter of the tracks and the fleeting countryside views felt almost hypnotic. But then, something caught my eye- a charming McDonald’s with an adorable and inviting exterior nestled in what seemed like the outskirts of Leeds. It was the kind of place that instantly sparked curiosity. As soon as I reached Leeds, I couldn’t get it out of my mind. With just a few keystrokes, I uncovered its location on Google: Wide Lane, a suburban gem quite far from the bustling city center. Realizing it wasn’t within walking distance, I marked it on my mental map as a place to visit when time allowed. Fast forward three weeks, and that curiosity finally got the better of me. Today, I hopped on a bus from the city center, ready to explore. The ride itself built up the anticipation, winding through streets that gradually grew quieter as the city faded into the background. When I arrived, I was utterly mesmerized. The surroundings of this McDonald’s were serene, almost picturesque, and the building itself seemed to blend modernity with warmth. Stepping inside, I was relieved to find it wasn’t bustling with crowds. The atmosphere was just as I preferred - peaceful and inviting. The staff added to the charm. Clara and Wendy, in particular, were attentive and friendly, making me feel welcome from the moment I walked in. There was something else that caught my attention - air chargers neatly placed on the tables! I had never seen such a thoughtful touch at any McDonald’s before. It was a small but significant detail that showcased how modern and customer-focused this location was. As I soaked in the ambiance, my thoughts drifted back to a few years ago when I worked at a KFC in my hometown of Dalat, Vietnam. The memories of the camaraderie among the staff, and the satisfaction of serving customers all came rushing back or even the decorations/designs outside the house. This McDonald’s reminded me of those days, not in the hustle and bustle, but in its unique ability to create a welcoming space for everyone. I left feeling grateful for the experience. This visit was more than just a trip to McDonald’s - it was a reminder of how even the simplest moments can evoke powerful emotions and cherished memories. If given the chance, I would absolutely return to this little suburban treasure. Thank you, Wide Lane McDonald’s, for giving me such lovely moments to carry with me.

Ordered £40.00 worth of food at 18:57 was told it would be delivered between 18:55 - 19:10 and it hasn’t even arrived! The cheeky just eat driver has obviously taken my food and had the cheek to mark it as delivered! Left 2 young children upset!

Forgot items again. Everytime I order something is always missing !!!

most delicious MacDonald's. Moist and hot. Yummy 😋

the order that got delivered wasn't my order I told the driver and he told me to just eat the food it's not even the same order number

Order did not arrive now awaiting a refund

the delivery driver spilt all our drinks and drinks missing all food flat cold

delivery person was great but mcdonalds didn't put cheese bites in bag so I'll need some free next time I come in.

items missing and burgers that did come were cold

Arrived 45 mins late. Food was cold. And got one drink order wrong

Changed delivery time half way through to half hour later, food was cold when we got it and instead of two chicken nugget happy meal received two cheeseburger happy meal so kids just had chips cos don’t like burgers!

The inability to put the promo sauces in your order is quite impressive. no matter how many times I have ordered the share box and selected the sauces they never put them in. At this point, I think they do it on purpose

Missing items and haven’t been refunded.

well I ordered a meal but I didn't get that I just got the burger which was cold 🤷‍♂️ this place must just employ idiots how can you forget what a meal is, I asked for my kids meal to not have stuff on guess what it came with it still good job no allergies cause wouldn't have gone well, I suggested you get people who can read and do a job not just lick windows

Best mcdonalds delivery ive ever had, usually lots missing from others but this one is always spot on!!

I placed my order at 13.15 and my food showed up at 14.53. Freezing cold and inedible. Now I ordered a quick meal of FAST food because I was in a hurry... it was neither fast or a meal because it went in the bin. Absolutely shshocking and a waste of money

All my food was freezing cold and my burger didn’t come and came late

No barbecue dips!! Drink was spilled!

Always missing items, at least the last 4 times. Fries were cold. Only reason we ordered from here was because my daughter chose

I had a very bad fall on the wet floor in the doorway. Definitely needs more mats all over

Told to wait in bay 2 luckily we parked up after receiving items to find most of it missing . Food not even warm and drinks had no syrup

chilli cheeseburgers are the best burgers maccy's has ever made

Ordered bacon double cheese burger with no pickle or mustard but all I got was 2 burgers tomato sauce and onion

Everytime we order they always forget something. I understand it is busy but please just double check, we can’t ring up or tell the driver because they can’t do anything.

The worst McDonald's hands down.

I am missing half my order I am missing a Big Mac and two fries

This mcdonalds seems to be very inconsistent recently. I ordered a regular coke, paid sugar tax on it, but was delivered a half full coke zero without any ice in it. due to this is was warm and unpleasant. if you're out of coke don't just use zero, take it off the menu so customers can order something else they like. the cheese bites were also very overcooked to the point they turned brownish black inside. the rest of the food was barely warm.

Wish I could upload a picture of the state of the burgers I’ve been delivered! It’s not even a burger

This has to be the best McDonald restaurant I have ever been in. Large spacious and clean, great car park with even the option to have click and serve to any of the parking bays as they are ALL numbered. Food was fast and delicious, staff were amazing. A great place to pop to for some grub

Was more or less flat cold not even warm

Hot food and cooked in good time. I enjoyed it.

Food I brought today at 9pm once after I paid second window collection order drive threw One off the girls passes over my order fillet o fish x2 orders hot chocolate drinks I would have posted you how much tartar sauce was all over flooding all inside around the carton cheese was just dumped in also hot chocolate lid wasn’t secured on one off the drinks it was hot and fell over my leg really burnt me gosh what a poor service rushing & just yapping away no please or thank you…they really need too fix themselves do something about this really terrible service not happened once good few times so I’m not bothering going in there no more..I rather eat something better pizza etc same charge better staff service go to Pizza Hut always deals there..don’t waste time & money at McDonald on wide lane..or anywhere give your kids the best food…annoying

The nicest McDonalds in a 50 mile radius to me, fast service, well made food.

The driver was eating the food when I answered the door

Food that cold, the fries were inedible

Half of the order is missing, what came wasn't right and driver was sat out side for over 5 minutes before he delivered the food. Tried to complain about the missing items and all I could do was request a refund.

still watering down the coca cola

I got shouted at by a manager for sitting down where I wasn't allowed despite it not been labled . Worse attitude I have encountered. Very poor.

Drive through ( where you have to go and park up for food ) not really what it’s about is it. service was therefore not efficient, Then what was meant to be a McRib meal came out looking like at was a bbq sauce sandwich with a rib patty somewhere near the bun. Whatever ming mong in the back who prepares theses burgers has hit the pinnacle of his/hers/they/them it’s career so at least try perfect it. Thanks

Order arrived on time however yet again missing items as there is everytime

discussed how cold this was looked like it had been thrown together whole order went in bin 😳

just 2 pieces of chicken in the wrap second time order messed up will be going else were

Didn’t receive order very unhappy

Happy with most of the order but some of it missing so not happy about that at all especially when the prices have gone up so much

Amazing service. Fast and friendly.

This is mist kian again. I am just commenting on the employee on gave me a side eye. After leaving my comment this employee proceeded to chase me out of the drive through and attempted to kick my car only achieving falling over on her head. How embarrassing 🫦🥰💪

Absolutely disgraceful I was waiting 20 WHOLE MINUTES just for 2 caramel frappes and when they was FINALLY handed over they gave me a disgusting side eye I am disgusted and will never be coming here again after this experience. Will be going to Burger King next time as it’s a lot better and the burgers are peng I recommend you to go there too. 👍 💋 xx

Great experience here today clean fast n friendly service 😁

Be warned, on a morning, there can be an incredibly rude lady mopping the floor. Bare in mind the place is open for business, as I'm leaving I say a quick "sorry" since you have to leave through the doorway she's mopping and I recived a very rude "No you're not". Like, maybe do the mopping before people can get in then? I've heard her say similar remarks to others leaving too. There's no problem with being kind!

My order never turned up . Was told that I can’t have a refund due to the driver trying to contact me but I had no missed calls & I was also told it was left in a safe place outside the building which it was not !! I will not be ordering from here again

Whoever is the manager or staff of this McDonald's is a complete and utter waste of time. I've ordered multiple times from here and every single time they have either got it wrong or missed items. To add to insult they don't blame themselves they blame the courier and ask you to claim it back through them. Ive never had issues with the britiania road one or the elland road one it's just this poorly managed wide lane one. If I could give negative stars I would

half a cup of coke flat no syrup. chicken cesar wrap just slapped together with one piece of chicken and both meals not many chips disappointed

The food has arrived freezing cold the delivery time kept changing this isn’t good enough I want a refund

Waited 2+ hours to only get half of my order 😂😂

Didn't know about this site until I was avoiding traffic, what a welcome surprise for a naughty coffee break 😜

I think it's discusting I have 4 kids that now can't eat because of this order an I spend 70 pound

I had to spend 10 mins directing the driver to our property - he was then abusive to my partner and the food was then cold

I was served very quickly. And I really enjoyed the food

Wasn’t delivered for over 30mins from when the burgers were wrapped. Normal travel time is under 10 minutes. Coffee had spilled on chips.

the food was nice but I did not receive all of my order. I paid for garlic mayo at £1.40 but did not receive this

Ordered the McNuggets share box and 4 bbq dip NOT A SINGLE ONE was in the bag!!!

Food was late, flat cold, half drinks, half chips, missing drink. Very disappointed !!!!

Always get the order wrong, always make you park in the car park for your food, never once been handed food at the window. Has to be right there with the worst McDonald in the country. It’s burgers and chips for Christ sake how can it be so wrong every time!.