The best restaurants in United Kingdom serving American food

The stuff was extremely rude and arrogant after the food was missing once I explained the situation and the guy was extremely toxic to us changing the menu of our food without alas mixing everything up half of the items are missing refusing to sort the problem out. toilets were absolutely filthy bins were overflown, no toilet papers in the toilet and Staff spoke to my daughter awfully

Sister and mum are vegetarians. Ordered a veggie wrap, came in the wrong coloured box, asked why, were told they’d ran out by some hard faced girl. My little sister then opened it to check to see it was chicken!!! Complained to the girl and asked for a refund. Hard faced girl then refused, after backwards and forwards asked for her name to complain, she pulled her name tag off and refused. Asked the managers name and email address and where told she doesn’t have to give us anything and to basically f*** off!! Never again! Vile vile staff!

I saw a rat in the kitchen and there fries are bought basically they fry it again and they microwave the food over and over again and chicken was kinda raw not even cooked nicely

Acabo de visitar la sucursal de Helen Street y me gustaría decir que la señora que nos sirvió era increíble. Muy amable en todo el orden para recoger. Personalidad muy feliz y burbujeante. Atención al cliente en su máxima expresión. Le dije esto jajaja

Visited this KFC last night. Very disappointed with the service. Service was poor and the chicken was dry. Is this KFC?????

Very unhygienic very dirty place , and twice missing food what I was ordering for takeaway .and when i have food kids very disappointed when food is missing.

8 hours ago NEW Rubbish not KFC chicken quality of chicken and presentation rubbish guys cooking serving food very poor standard chicken very olily on 11 4 2024 about 11pm I would re train all staff or sack shocking food there need new managers and new staff ASAP very poor will not be going back

terrible service, terrible staff, intimidating, rude, food awful! cold, stale, tasted awful. complained and staff were vile

No. These “cronuts”, as they are actually croissant donuts, are extremely dry with cream oozing out of one area. The cream is thin and almost watery. I brought 3, as id researched on the website and walked the entire of Bluewater to find this place. Disappointing & expensive. As other reviews have said, go to Krispy Kreme for your donuts!

When we arrived a child was causing a small disturbance. The member of staff dealing with the lad was respectful but firm and quickly escorted him out. We ordered our food and sat to eat but felt we had got the wrong order because there was no spice on the zinger. The member of staff we spoke to was amazing and remade and upgraded our burgers and added some hot sauce (that he let us try first). He even offered us fresh fries.

Place is absolutely dirty, last 20 minutes since I was here no one cleaned the tables and floor, toilet is disgusting. Pepsi max is completely flat, not carbonated at all probably run out of CO2 or other equipment issue, staff seems to have no idea about it at all, drink was replaced but exactly the same, staff not apologetic. I can see other customers leaving full drinks behind on the table

Absolutely filthy Asked for table to be cleaned but no one did in the time I’d eaten. Floor so dirty and the area they left our food was even worse. Such a shame, staff very friendly but some decent management is needed

Wasn't expecting much, but the food was tasty and the staff were friendly. Food was prepared quickly, although the portion size was rather small.

Food delivered stone cold inedible would like to say the dog was fed well but even she turned her nose at it. Complete waste of money