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The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
132 Opinions in 1 websites
. After coming down here from an action packed night i was very dissapointed to experience the poor customer service . I got told i couldnt even crouch down . I was extremley tired and was not even touching the floor. Furthermore - we were not allowed to eat while standing-being told to not eat in a restaurant is definitely a new experience . Very let down by my go to fast food. I think staff should do behaviour training as this is unacceptable
125 Opinions in 3 websites
I wouldn't recommend this bar to anyone. Wouldn't let me in one time because I was single. The thing is, is that the place is always empty and they have staff outside on the street trying to encourage people to come in. Don't go there.
124 Opinions in 1 websites
I WISH I COULD GIVE 0 STARS!!! Me and my sister visited kaspa’s in Bury St Edmunds for a waffle dessert and two teas. My sister asked if she could also have a tap water with some ice, shockingly she was told “no, as we can’t charge you for ice.” I’m sorry but you are a multi million pound company who, let’s be honest, should allow your customers to have ice in a tap water if requested. This was my first visit to your dessert restaurant and will most certainly be my last. We asked to speak to a manager who then proceeded to give my sister a whole glass of ice (begrudgingly) but not before telling us, it’s not company policy 🤦🏻♀️ I think based on the reviews I have read, the staff need to be up skilled in the term customer service. I would like to add that the bucket the cutlery came in was utterly disgusting 🤢 perhaps rather than having 5 staff standing behind the bar chatting you should take some care in keeping the restaurant up to scratch.
124 Opinions in 1 websites
Great burger but that’s where the good story ends…. Had to wait about 10 mins after an online order on a very slow responding screen. Place looked tired and dirty, topped off by a fat/waste container with a disgusting waste pipe attachment on the counter. Food arrived in a bag despite ticking eat in - no big issue here. Self service coke machine broken , second one out of coke. Third no ice and a very warm non fizzy drink was dispensed. Finally found the ice in the second machine worked. Back to meal, whopper was actually very good. The loaded fries were terrible and literally grease was pouring out the bottom of the box. Whopper was £4.99 total bill was over £10 so the fries and drink raised the price and I felt totally conned. Wasn’t worth complaining as by looking at the staff they couldn’t give a monkeys about the place.
122 Opinions in 2 websites
Good food and nice owners I like very much cooperate very well and ❤️❤️
122 Opinions in 1 websites
My wife is a big KFC fan, whilst I am very much indifferent to it, whilst being largely scathing about the sort of people that go to KFC. However, my wife convinced me that we should have KFC in our hotel room once our daughter was asleep, and as she agreed to run across Eureka Way to go and collect it, I reluctantly acquiesced. We had the larger pieces of chicken and some popcorn chicken, plus some creamy mash (we got two portions instead of the one that we paid for, so that was a bonus) and gravy. To my eternal surprise, it was actually really nice! Maybe my tiredness and hunger blurred my judgement, or maybe I have been wrong about KFC for all this time. The chicken was really good, the coating was tasty, the mash was very good, and the gravy was an inspired addition. It was so enjoyable that I might even be convinced to have it again - though it will be a cold day in Hell before I step foot in one of their actual stores.
117 Opinions in 1 websites
Arrived to the restaurant it was really quiet so was seated quickly. Waiter was not very friendly just told us to go to the desk & order when ready. When ordered the food took ages to arrive around 45minutes to arrive & the restaurant was fairly quiet. Food was ok nothing great reminded me of frozen food also not hot enough. Ordered waffles after that took around an hour to arrive & definitely not worth the wait was bland dry & not enough toppings was really not worth the wait or the cost. Definitely needs improvement with customer service, wait times & quality of food
116 Opinions in 1 websites
This place is still appalling! The children who work here are more interested in talking to each other about their social livee and what happened last night than concentrating on their job. As a consequence drive thru orders are taken inaccurately, then what goes in the bag is usually wrong and often looks like it has been constructed by a three-year-old with no arms and legs. Then you have to take the gamble as to whether you get parked up and end up with stone cold food that is usually wrong as well. What makes matters worse is that the "managers" are barely any older than the infants doing the rest of the work and as a consequence they have not really developed and understanding of the importance of doing your job properly so are ill equipped to motivate and drive their workforce.
111 Opinions in 1 websites
Food was good - However - TERRIBLE experience with MET Car Park services!! I forgot to validate my ticket when I drove up to the barrier. So I reversed and re-parked - went in and get my ticket validated at the tills (No clear instructions where or how this is done). Then exited the car park with my validated ticket! I broke no rules... I later receive a parking fine from MET Parking Services - I appealed this as I didn't exit the car park without a validated ticket and they have now rejected it! Day light robbery... Completely unfair from McDonalds third party carpark and definitely won't be going again due to this.
99 Opinions in 1 websites
He tenido la intención de probar este lugar durante siglos, habiendo aparecido para batidos hace mucho tiempo.El servicio es muy amigable. Hay un buen menú de restaurante pseudo estadounidense.La comida y los batidos son sabrosos pero un poco caros.Si planea pedir algo en su salsa BBQ, asegúrese de pedir servilletas adicionales. Son muy pegajosos.