KFC in Armagh

Food was actually decent but the service horrible. Haven’t been in the KFC for years and I was greeted by a very unpleasant woman who couldn’t even say “hello”. I’m not one to write bad reviews but how the customers are treated is not right. Let alone the dirty looks I was given and the horrible tone I was spoken to in.

Very busy place. Was clean. Plenty of parking and adequate seating . Very disappointed that there's no vegetarian selection

If I had the ability to rate it with zero stars, I would do so. Upon arriving 20 minutes before closing, I encountered a woman with pink hair who informed me that they had exhausted their product inventory. Her demeanor was utterly repugnant, and I was further disheartened when I attempted to verify this information at the window.

I'm sorry I have to write this and I don't like giving negative reviews but this is the second time I've got food poisoning from this place. I was pregnant the first time and was violently sick. Vowed I wouldn't eat there again. But of course today I was hungry and had baby unsettled in car so I decided to go to KFC again to grab a quick bite and I could feed baby in car park. I thought the food poisoning was a one time occurance but no definitely not 🙈🤢 I noticed a bad taste from the popcorn chicken at the end of meal and spat it out. Low and behold, I'm now sick tonight again. I'll be in touch with environmental health and the food standard agency as this place is an absolute hazard!! Please avoid!

This place should have been closed long ago. The staff is not fit for the job they treat customers with no respect. The delivery is horrible the drivers you can't communicate with in any way If they can't find your address. Because They don't know English.

A bunch of cheaters, lying people. Food not delivered, no help whatsoever from the employees. The delivery guy is not fit for the job. You can't reach an agreement with anyone. We were cheated. Avoid this place, I don't recommend it to anyone. We paid for delivery and the employee said that if we wanted food, we had to pick it up ourselves. The order was placed through the KFC app trying to solve the problem the staff was rude, not helpful. Despite my explanations they claimed it was not their problem

Hygiene is disgusting in this place , fork had fallen and she still gave it to me as if I was going to use it and Lady was very cheeky because I had asked for extra napkins and what is the point of a hair net if you’re going to have your “bangs” or side pieces hanging out of the hair net!! Not to mention she was literally took my phone for a good 5 minutes and wondered off like a headless chicken WITH my phone because I asked her to scan a code

Very bad experience. I ordered a milk shake but it had a rotten sweet taste, when checked the milk has already been turned to curd. Very bad experience.

Raw/uncooked chicken served regularly. AVOID!

He the food was somewhat good but I was sick when I ate it /_/well I'm Editing that review so I give it noe 4 stars and used to give it 2 stars but now the food is good and does not make you vomit and does not make you sick now it better and its good after all... . 4stars

regular times we order a party bucket and it will be the last time with Kfc...we are waiting for the order for more than one hour...it says that it will be delivered at 8 o'clock, then it says that it will bring 20 at 8 o'clock and it is delivered at 9 o'clock :D but this is not the end. bucket, all those who will fall for this kind of money have to come up with something else or change their staff

Never again! Ordered a party bucket for take away once at home opened the bag and started unpacking it. Lifted the bone chicken and the bucket collapsed due to the amount of grease and oil pouring out all over my kitchen counter and floor. Half of the bucket content ended up on the ground. While waiting for the order the attitude of the staff was a disappointment. Been here several times and got order wrong with some items missing out of it but this one just takes the biscuit. Unless u eating in and checking your order there I wouldn’t be returning. No thanks. At least the cats had a feast

Awful rude staff burnt chicken and every time I visited there's always something weird going on used to love it

Extremely rude female staff member serving to the point I had to ask did she have a problem. She then snapped aggressively which upset my child. Will not return

Anice place to have a quick snack ,friendly staff ,very quick service and a nice selection of food to choose from

Food is okay, chicken is extremely greasy with not a lot of chicken on the original recipe meals. We ordered at the kiosk and then decided to get drinks at the counter while waiting. Server forgot our drinks as soon as we ordered them we had to twice ask for them. We got home they never added our fries to the meal. I should add that this was at 8:30 pm and there were only 2 other people who came in the entire time we waited which was approximately 25 minutes. Extremely disappointed as we live out in the country and didn’t want to drive back into town. I realise we should have checked our order before leaving but the level of uselessness of the worker behind the counter was actually ridiculous.

Gr8 food and really friendly and helpful staff

Site was clean, staff were friendly and I was served quickly. But I did think the chicken tasted watery/rubbery - so was put off a bit to be honest. Chips were good. Would not go back.

Very good food but could work on customer service lady at the till was kinda snappy and looked like she didn’t want to be there

First time there yeah food was good and staff lovely as well

We were on our way to McDonald's and spotted this KFC on the way and decided to give it a go. Like everywhere these days it wasn't cheap but the food was good 😊. We had a chicken wrap and a Deluxe BBQ chicken burger. Loved them. The question is would we go back, Yes we would

asked if they had served ice cream she said yes and listed me the flavours which were vanilla and chocolate and i proceeded to ask for two chocolate pulled up to the window payed got my changed and recieved two regular club oranges

This place is not fit for purpose and should be shut down the food is terrible and management are even worse.

The KFC was alright. If you want somewhat decent food in Armagh, go here. I enjoyed my chicken and so did my family. The chips were very nice in particular. One nice lady at the counter said she liked my mother's coat. Respect! However, it is still fast food. It can be rushed and not appeal to your needs. For example, the Pepsi smelled of tap water.

Could not understand person taking order How hard is it baked beans does not sound like gravy : !!!!!

Staff were impolite and took receipt off me without explaining what was happening. The large black male didn't speak to me and gave me bony chicken then accused me of ordering it. He asked if I was due to be wed and gently salted my chips when I asked for vigoulrpus xhslaingn of 😠 and

Ok, their app needs updating as the specials on my phone didn't match theirs.

The £26 bucket meal was awful to the point of being almost inedible. I stripped the bones and gave the chicken to our dogs. Next day one dog was so constipated a trip to the vet was necessary. Was this because of the KFC? Only The Colonel can answer that question. Having complained to KFC I was offered a £10 voucher !!! Never again. I hope my dog's ring piece recovers.

The £26 bucket meal was awful to the point of being almost inedible. I stripped the bones and gave the chicken to our dogs. Next day one dog was so constipated a trip to the vet was necessary. Was this because of the KFC? Only The Colonel can answer that question. Having complained to KFC I was offered a £10 voucher !!! Never again. I hope my dog's ring piece recovers.

It tastes soo good and the warps and popcorn chicken omg soo good

An impromptu visit and everything as expected, but, on this occasion, the 2 servers were both incredibly helpful and interested in engaging in conversation. I left with a big smile and feeling in a good mood. I'm sure, as a result, the food tasted better!

Salty as all get out, ordered a 12 piece boneless feast thing, no sauces provided and salty as all hell. The staff were polite.

First timebin a long time food was hot. Some positive changes. Keep it up.

Another KFC, nothing interesting.

KFC is a handy and tasty place too eat in usually pretty quick getting your food out to you.

Smallest portions I've ever seen rip off 😪

Every time I go, they forget something in my order, wither its the popcorn chicken or the chicken gravy, like sort yourself out

Just called in to use the toilet, but I have eaten in this KFC before, and the food was always good 👍

Horrible atmosphere about KFC this evening. There were lots of people hanging around inside the door and I found it a bit intimidating. I won't be back any time soon.

Nice clean restaurant with a good KFC menu.

Was in Armagh KFC tonight with my daughter and my two special needs grandsons and the abuse we got from the manager who I have since found out is named Paul was absolutely horrendous, we ordered our meal and sat down at a table and this man came flying out from the kitchen screaming at us that we could not sit in as they wanted the place cleared and cleaned for 9pm ,when I questioned what time it was he said 8.35pm and that it had been his policy for the 5 years he had been there to not let anyone be on premises after 8.30pm ,he absolutely terrified my two autistic grandsons plus there were two other girls sitting at a table beside us who were also upset ,when I question was this his own rules or company policy he just kept shouting at us to get out so we had to take our food of the plates try and get it all back into the bags and take it outside in the cold ,when I gathered my wits I went back inside to request his name and position he aggressively told me me he didn't have to tell me and stormed of into the kitchen again ,this man needs to be made accountable for his actions ,he was in that bad of a temper his face was purple and spit was flying from his mouth ,what was meant to be an enjoyable experience for my two grandson turned out a terrifying experience and we have been left trying to calm them down

Good as any kfc Only the buckets are all drumsticks Not so good 😕

Went for a fun Father’s Day meal with the family. As a kfc lover you’re expecting decent quality chicken and for the food to be hot. Unfortunately all of our meals came out practically ice cold. I wasn’t that surprised as they came out 30 seconds after ordering so clearly the food had been sitting out for a while. When ordering our meal I took great care in making sure everything was correct. When the meals came there was a portion of chips missing. When I went up to ask for the chips I was quickly challenged by the staff. In fact, I’ve never been spoken to this badly before. Even over heard a staff member saying “f£&@ sake just give him it” Needless to say we were very disappointed by this visit and will more than likely not be back anytime soon.

We were looking the 1bucket off chicken again put u have to ask make sure it’s mixed with thighs and legs . Well last night again only legs again we drive out not b back a joker

Went with friends the girl at the till didn't have time to check your order, food wasn't great,

I knew standards, portion sizes and service has slipped drastically at local KFC branches. But I took a chance as every now and then you get a decent meal. Went to counter where a boy, possibly from Sudan had little grasp of English yet was trying to take orders. I asked for the Colonel 3 piece meal. He asked what side I wanted. Now I know it only comes with chips but I was assured I could have another to which I ordered sweet corn on cob. He then asked for £7.99 but the menu clearly said £7.49. I just could not get through to him and pointed it out on screen. A local girl worker came along and sorted it out but gave no explanation other than he is new. Then they lost the meal. And had to redo it. Then they had no breasts so I settled for two thighs and a fillet. I Some ten minutes later I got the meal with a large cherry Pepsi. The Pepsi overflowed and wet all round it. I only ordered a regular. The three pieces of chicken would not amount to one piece size wise. For 50 pence extra I could have had a decent Chinese meal. What a rip off it has become. Extortionate really. The chicken was nice and crispy and not greasy. But everything else was a let down.

PAUL SO MEAN. we went ti get 3 crushemes!! and asked to pay separately. they told us “no” I was confronted at the window by a woman who was very mean, then she called for 2 overally large men who approached us and SLAPPED the car window and spat out the window at us. The hygiene policy should really be reviewed as he then dipped his finger into our order and said “this is my crusheme now” and SLURRPED it in our faces, then continued to choke on it. they then said they were ringing police and the tow company! i am in tears. We then got told we are barred from kfc and wouldn’t serve us.

Came here for a treat with friends. Was appalled with the service . I was greeted by an English lady who was rude, then Paul was called in for backup he came out with a mouth full of food and greasy fingers. Starts spitting his food at the window and banging my car to move on as I was not to be served after asking for the manger. He then began eating my order with his greasy fingers laughing at us. Honestly I felt a bit sick seeing the lack of personal Hygiene from the staff that were to prepare my food. This place needs investigated it’s disgusting.

Not the best KFC for food but not the worst either. Food did not seem freshly cooked any the fries tasted as if the oil was stale.

Everytime I go to it through the drive threw there is ALWAYS something missing. Some of the staff are great

Very nice KFC (: what more can I say

I am aware KFC in general all over Northern Ireland has let portion sizes and quality slip. And it is hit and miss. But this time for sit in on Sunday night at 7.45(they close sit in at 8pm) it was quick and the food was dry and crispy and tasty. I had a mighty bucket for one at the app special price of £5.99. Although my two pieces were drum sticks instead of breast and thigh But it was OK and my cat loves the bones. Will go back sometime.

Lovely food, very clean, fantastic service. All good give it a visit

4/2/2023 and nothing has changed we went to the drive through and it was a challenge even trying to place the order and when we got home no surprise to find it was wrong, the chicken was swimming in grease the fries were cold and some of the order was missing. The manager of this KFC needs sacked as another review says "its the worst KFC they have ever been to" and I agree please take my advise avoid this place it sucks.

They must be making 4 chicken burgers out of each fillet, the bin was over flowing and there was questionable bits in the wings, very pink and squidgy doubtful if it was fully cooked

Nicest KFC I've had in a long time thank you

They always seem to be out of something other than that just your normal KFC good service decent food

The staff was very rude and unpleasant not friendly at all not even the manager wanted to help me order food as the machines weren’t work when you ask to order food they give up attitude they couldn’t even take my cash and card machines didn’t work they where very unhappy with there life clearly as they won’t happy at all to see any customers also yesterday I ordered from them of Uber eats and waited to hours for my food but it didn’t come so I called them up and said they didn’t get my order but my money was took of my account after waiting two hours I just cancelled my order in my opinion the kfc in Armagh should be closed or all new staff hired as it is not a nice experience to even go near the place

party box for a system and everyone was happy only £29

Lovely food chips cold though but will be back

Standard KFC. Food was prepared quickly. Tried to use table service, but this was ignored and we were called for collection. One of the members of staff was very helpful though, getting the stuff that was not originally supplied (missing drink and milk for tea). The car park is free. There is a drive thru, and toilets on site. There was a group of youths congregated outside that kept coming in to use the toilets ahead of the customers.

Service was great by Shania, made sure everything was ok and was catered to. Got a family bargain bucket and the chicken and more so the batter was done to perfection.

Hard to hear the guy on the drive through. Food seemed decent enough thou.

Got my food alright. popcorn chicken had mold on it, service terrible, very unclean and i’ve been a regular customer for a while now very disappointed but i’d think twice coming here for food

2nd time i have visited armagh KFC in the last 2 months and disappointed on both occasions. Food order wrong 2day, missing items, chicken burnt and cold and no sides given. The place is dirty, really run down, understaffed and needs sorted ASAP.

Love it the way we can choose the way we want, good clean and the food was amazing 👏

Ordered two Boneless Banquets. Staff member not rude, but certainly unsmiling and unwelcoming. Food arrived fairly quickly. Everything cold apart from my baked beans and my wife's gravy. Cutlery had to be requested, even though we had ordered Spicy Bites which you need cutlery to eat. (They were cold too). Horrible meal. And the air-conditioning was turned up to the max! On wuiteca chilly day! It was icy in there! No wonder the food was cold! Only our second visit to a KFC in Northern Ireland - the last one (Lisburn) was a disaster too. We won't be returning to Arnagh anytime soon

For about six weeks they didn’t have enough chicken…. Twice I queued up only to be told they weren’t selling the boneless feast meals because there wasn’t enough chicken…. When I even asked for five boneless meals for our family of five I was told I could only order two…. Absolutely crazy and embarrassing for KFC…..

3 times we have visited to get the triple Xmas bucket and again no chicken but they could do it with hot wings lol 😂 really again at tea time this KFC ARMAGH is getting so run down bins overflowing and run by kids not that it’s there fault, fault of owner so disappointing again zero rating where is the area manager

Still waiting in kfc 35 minutes after placing my order. Must be really understaffed For the cars stuck in the drive tru I can only say god help them

The place was dirty the bins were overflowing. The staff managed to “lose” our order and we were waiting more than 30 mins

Stopped off on Saturday past for some food with 3 family members, we ordered 3 boneless meals with a side of Gravy, A Trilogy meal and 2 portions of spicy wings. Whilst ordering food we noticed that the "Kids" running the store where having a great time singing songs and discussing tracks from "The Greatest Showman" in the cooking area, and the young lady taking the orders was soo shy and timid as if she was embarrassed. Anyway our food arrived 20 mins later missing the fries from the boneless meals and the 2 extra portions of wings, when I informed the young lady taking the orders she told me that we had "swaped" the fries for gravy??? (its a meal ie Fries, Chicken, & Drink with additional Gravy) so I then had to pay for the fries as an extra and wait another 10 mins on them to cook the fries and chicken wings. The lady serving front of house is very very shy and made me feel awkward trying to rectify my order, I don't know who runs this particular store but improvements needed.

Only Pepsi available now is chemical sweetened Pepsi , I understand the need to try and be healthy, but you don't go to a fast food restaurant to get a healthy meal and I certainly don't want chemically sweetened drinks. Plus the fillets in the chicken burgers are not much bigger than a mini fillet. Really gone downhill imo

Needed something so I popped in. I have the KFC app on my phone and they are very generous with meal offers and freebies. If I only use it a couple of times I get something.

Food is passable but the restaurant itself is definitely not sanitary. The fact that your feet stick to the floor and the table legs are encrusted in grease does not inspire confidence. We didn't dare try the toilets.

Absolutely horrendous service from start to finish, dirty filthy horrible restaurant, customer service non existent, order wrong 3 times, couldn’t get anyone to clean a table for us, had to go sit in the car, very very greasy for a kfc, worst I’ve ever been in, will never be back and will be taking this further, environmental health need called to this dive!!!!!!

As with all my local KFC's, standard seems to be continually improving with the best chips/fries currently from a global chain. Keep up the good work!

I have rated terrible as the experience was terrible. The restaurant wasn’t busy at all but we waited quite a while for food. When it was ready we didn’t get any straws for the drinks and as I had ordered two mini chicken meals for the children i only received one meal. Long story short I politely asked for the other meal to be told no it had been given. I asked Nicola to come down to the table to look. She refused. I waited a few minutes and I requested the food again. Finally I received the other mini fillet to basically be told I had revived it originally. Very very poor customer service. Absolutely disgusted!!!!!

Quick service, friendly service, great food. We came by the drive in and got some nice food, would recommend.

The restaurant is on the main street , with a handy roadside sign that is bigger than most of the surrounding buildings. The carpark was clan but also suspiciously empty, as well as the restaurant inside , this should have been a sign of things to come. However unperturbed in my quest for food we carried on regardless. We ordered two meals and were instructed to only use one half of the restaurant as the other half was closed ( I assume for cleaning) , bear in mind thought the restaurant was empty & it was only about 6.60pm , not like they were getting ready to close. The chips were cold and the Zinger Burger just did not taste up to the usual standard .... however both drinks were flat .... we took the drink back 3 times to get a replacement and to explain why, and the girl couldn’t get her head around the fact that we weren’t accepting a flat carbonated drink, we were made to feel that we were being awkward, in the end I insisted on a refund for the drinks as they obviously were unable to figure out that the machine needed the gas canister changing. Although the manager was there as the girl kept going back to ask her what to do, she refused to come out and deal with the situation herself. Poor staff , poor food …. Didn’t return for the duration of the holiday.

bargain bucket was full of wings and legs and thighs no napkins even the lid for the bucket was for a ten piece so the chicken was half cold by the time i got home shame on you never again will i spend money in there

Your usual drive through and diner with the Same food as any other within a 1000 mile radius Toilets were absolutely filthy Sorry will pass on this again

Fast food not at it's best. Rather grubby, indifferent staff, wished I hadn't bothered going in. Very quiet and dirty tables, a member of staff eventually came round to wipe the tables but did not bother to sweep up all the food on floor. Poor.

Great food to be had here, although portions seem to be getting smaller. Great coffee as well, but sadly machine not working on my last two visits. Most staff very friendly.

Fuimos para una caja de tapas para mi hija. (23) 02 - 2017 La chica detrás del mostrador, miraron como que entramos hasta el fin, convertido alrededor de nosotros ignora. Sólo había otros dos en el tiempo, así que sin prisas fuera de sus pies. Cuando ella estaba lista para tomar la orden, ella miraron, desde dos cajas abajo, (debemos haber elegido mal hasta sin decir nada), pero nos dio el aspecto como si ella no podía ser molestado. Snack bar caja sólo medio lleno de patatas fritas, con cuatro piezas de pollo con palomitas de maíz. No hay necesidad de decir, sería nuestra última visita a KFC en Armagh. No es la primera vez, hemos tenido un mal servicio en allí, pero no será la última.

I visited for first time KFC in Armagh and I will never come back. The chicken was not enough hot and taste like rubber. Staff is very rude and inexperienced. This is the worst KFC ever I've been!!!

As a treat for my grandchildren I decided to visit KFC's drive thru and this was a nightmare, the young man couldn't understand the order so had to go to the window, granddaughter give him the order and he finished up omitting a drink and giving one granddaughter the wrong snack box she asked could she get another and we where told we would have to drive around again which I was surprised as the food is already cooked, at this stage we give up. The grandchildren enjoyed the food and said it was tasty and also their drinks, it was a pity about the order.

Okay! KFC in Armagh is quite nice not that I like KFC food I just go for the milkshake but anyways it's always quite and your never waiting to long on food, the staff are friendly and very well mannered it's a pleasure to speak to them none of them seem "miserable" isn't workplace and there's always a joyful face in the place.

Paré en este KFC, estaba completamente fantástico, con excelente servicio y buena comida caliente. Todo fue genial.

Will never be back food very greasy place was clean to be fair plenty of parking round the pace took friends to it everyone's food was the same full of grease

Now and again I go here for the drive thru and I get the boneless dips meal. The food is served super fast and is always cooked perfectly. Would recommend this place to anyone

Stopped here in Armagh for lunch. The food here was very filling, the chicken was juicy and full of taste. Main floors of KFC were clean although the toilets could be cleaner. Overall all good, would return again.

Got stuck as it was late on our return but needed a bite. Not as good as KFC in US but when you're hungry. They did have free wifi but we were promptly told to leave after we ordered as they were doing take out only and didn't want us to dirty up the place.

Great tasting chicken available in Armagh.Friendly staff will take your order with Aa smile.Drive through can be frustrating as sound to and from speaker is not good.

We went to this restaurant a week ago and had some fantastic southern fried chicken. The staff were very friendly and were very willing to help with what we required. I will be returning again.

This remains one of the best KFC's in Northern Ireland. Today's experience of good quality food and clean environment slightly marred by depressed looking staff who were otherwise cooly efficient. Good catering staff can be hard to find but its a combination of training and feeling rewarded (not necessarily financially) that produces the best customer service. ALL KFC'S need to remember this.

Stopped here today, the food was good and had great tastes but the staff seemed to look flabbergasted. The staff also didn't seem interested in the service they were there to provide the customer. This KFC location was still very clean and tidy.

Staff are truly awful, I made a complaint to manager regarding this and her attitude was equally as bad when it comes to their customers. At the drive through, I've had the bag of food thrown basically thrown into the car at me. They charge you for large portions, but hand you a regular side portion. Even when you're placing your order, you clearly stipulate that you DON'T want anything else yet they still insist on asking if you want hot wings or a gravy or a drink. I could go on all day, KFC Armagh is truly awful because of the staff!

Been a few times. KFC is KFC. This one doesn't stand out.I think it does a steady trade from nearby college and bus station. Hard to gloss up KFC food.

I have judged this branch within the class of KFC's and given it a deserved five star rating. Fast friendly and efficient service. Spartan but clean and spacious seating area. Special mention for Denice and her team who all appeared professional. Food freshly cooked and faultless. The other KFC's in Northern Ireland would do well to emulate the Armagh outlet.