Burger King Amesbury in Wiltshire

No toilets, seating area closed off.

No toilets working apart from in petrol station

The burgers seem to get smaller every time I have one.

I personally believed that Burger King is much better than mcdonalds

The vegan burger was delicious. Really wasn't expecting that

Great food but the burger bun was not heated.

Busy services could do with improvements in toilet facilities and the footpath around the building is definitely a hazardous area, particularly if you have instability when walking

Very run down ..service was slow .food was luke warm and only walked outside a few yards ..would have gone back but was on way home and it was getting late ..Seem to be no one in charge young staff left without leadership..they were trying their best but seemed to lack motivation..

Burger King was only outlet in the small service station which would accept card payments. There was barely anyone there and our order was freshly cooked straight away. It was really tasty.

Not the best burger king out there, but definitely pretty good. Reasonable number of staff on and prompt service.

Quick stop meal which was fine, staff were good but the Countess services are looking jaded inside and out. Soft seating is worn out it just seems rundown. Cleaners were working hard to keep on top of things and were doing a good job. The problem here is you have good places for food on the go ruined by poor upkeep of the site.

I love da bacon double cheeseburgers . If you have to ask about a franchised burger joint , then licking windows is probably more you thing.

The food from burger king was ok, Burger King is pretty standardized. What let's the venue down is the toilet facilities which are not fit for purpose.

Well not great, it's been closed for years

the food is just like any other burger king... when it actually gets delivered! i don't typically leave reviews but we've given up ordering from them as you just wait over an hour for the order to get cancelled... and guess what? no point in calling the restaurant for help because no one ever answers either. i'd save the trouble and eat a burger KK's café, they're divinal, instead if you're in the area.

Busy stop off place for a pee and a quick bite to eat 😋

Haven't had a Burger king for years was very tasty..fast and friendly service

We only pop in to get some petrol

A bit small and gave me the impression of being dirty, although it was clean and shiny. Maybe it was the design of the building, not much light inside. Otherwise fantastic, marvelous food

Two employees running the place, looks deserted & the food quality is really disappointing

Very slow service this evening. Looks like deliveries get priority. There were 13 orders under processing and not one ready. Actually felt sorry for the chap on the front.

Visité dos veces y encontré la comida caliente y salió rápidamente. La primera noche olvidaron dos papas fritas pero el tipo de la segunda noche lo resolvió (¡gracias!) Fácil de pagar no me pareció demasiado ocupado o empacado cuando visitamos que era bueno.

It is what you expect from a service station stop. Staff aren't the most cheerful and attentive, although 1 guy today did Tey hard to communicate with previous customers to no avail.

A vast shop with everything. Well organised, free parking and cafe.

Ordering screens need serious work. Some items have prices some don't! We gave up. Hint: go to a McDonald's and copy theirs!

Ordered a BBQ sauce based burger in burger king..... No BBQ sauce was to be seen just a shed load of mayonnaise! It wasn't horrible but wasn't what I ordered, services were much quieter and peaceful compared to solstice and others nearby.

Dead place. Massively overpriced and cold awful disgusting food. One of the most soul destroying experiences of my life eating here

Nice good staff but chips under cooked

Staff don't really want to serve at the till, they aren't bothered and customer service isn't really a thing! The food today was hot and fresh (except the fries) but this was a first at this burger king. I love BK and I am an ex manager so I know the standards!

Ordered through Uber eats... And found a long (most likely a woman) bright red hair wrapped up in the packaging of my burger. Absolutely disgusting!

After waiting 25 minutes because they were getting uber eats orders ready I asked how much longer mine would be. The bloke said he didn't realise I was waiting, bearing in mind I'd been there 25 minutes and only one of customer aswell waiting, and asked what number my order was. Told him and he looked at his screen and said he'd pushed it aside because uber eats are more important and he forgot about it and wondered why I was stood there so long for no reason! Had to cook my food which took another 10 minutes so in total I had to wait 35 minutes for my food!

I'll be honest, this is probably the worst BK I've been to. First of all tried using one of the self service machines, which didn't work, so then used another. When ordering, the options were rather limited, especially for the drinks. To be fair, my order was served fairly quickly, and the burger and fries were hot and tasted good. But then I went to the self serve drinks machine. Virtually all the drinks options were unavailable, only a choice of Sprite or Diet Coke.....nothing else. Went for the diet coke, as it was the nearest thing to something I liked......and it was absolutely disgusting......must of been 90% water.....virtually no flavour to it. Won't be coming back here again.....better to drive 5 mins up the road to Solstice Park.

Possibly the worst burger king in the country Service wise! Awful flooded car park. All loos shut and staff that won't take your order but force you to order on the machine only. Saw members of public unhappy and leave. The burger king chips were very good but would choose to drive past ever given the opportunity again

You can either use the order machine or go to the counter to order. Service is ok if they are on the ball the day you go otherwise a little wait. Check your order before you leave as they can still get it wrong. Sometimes the food is not placed in the bag tidily. Like all fast food burger places, never on the bun tidy mostly one one side or off the bun.

Actually Greg's . Surly service and stone cold sausage rolls . Coffee not good ... Apparently all the other Greg's are poisoning it's customers by serving warm ones Don't go

Always out of what you want, service is slow. Doesn’t take any Burger King rewards or coupons as it’s ‘separate’ to BK.

Awful burger and the fries We’re cold…. How ?????

I will be honest here, food was amazing as always, girls were on point and brilliant but the smell of the loos were two much and I could not stay long Screens you order on were not fully working but took a few attempts and kitchen gor the order in the end Well packed food but lazy cleaners sitting down and not cleaning bk area at all

Nice food but out of cup lids abf a number of products

The wait was minimal despite being a busy Friday afternoon/early evening. I had an Angus burger XL meal, Beccy had her vegan burger as an XL meal. The burgers were hot, the chips tasty and apart from a little too much mayo in Beccy’s burger, which seems the norm, the meal was faultless. We called in here on our journey home from London, and would be happy to call in again when passing. Overall top marks, only a short wait delicious food, an excellent example and one to judge other BKs against.

They've been renovated, and the past three times I've visited they've had the meal ready in under 2 minutes without problems

Per quanto riguarda la posizione e frequentato, l'ho trovato un posto abbastanza pulito e il personale preparato

Food order completely wrong Service very slow Food cold

Omg 1 person serving with 28 people waiting for food 40 mins wait from order to getting food visited many BK in UK as travel for work this is by far the worst I've been to ! Why is not more staff on one of the busiest roads in the south of UK

Stopped off for a burger. Guy that took my money then started touching my food without wearing gloves or washing his hands. When I got the food the bacon was stone cold. I refused to eat it would never go back

Chips was awful..They need to sort out those chips 🍟

Look guys, it's a Burger King. They sell the double whopper with bacon... All day and night, week in, week out. If it wasn't for the fact I'd burst... I would have them for breakfast dinner and tea...

Very friendly staff, car parking very good.

As burger kings go this is one of the best always friendly staff a nice break on the 303

Always fast to get orders out. Onion rings were nasty, but everything else tastes good. And i love they serve dr pepper on the drinks machine.

I always stop at these services when I travel back from the South West. It has a small area where my dogs can stretch their legs

Very helpful staff our food was hot and enjoyable. Loads of places to sit, clean. Couldn't ask for more

I loved the service guys ...They were amazing

Could be a little more organised? But at the same time, I did notice they were a little under pressure so I'll let them off. Food, great. Not quite McDonald's bargain but good enough

Typical service stop. What you expect, quick service.

Food went cold by the time I had made drinks and costs to much.

Good vegan options, better than other burger slinging chains in the area. Nice staff!

Missing half the menu and expensive

Very friendly staff and ideal if you are passing or staying in the Travelodge next door.Very clean too.

A little soulless, drinks machine had no fizz and no milkshakes available.

Burger was tepid and dry, chips were good

Awful place. Felt distinctly unclean. None of the screens were on so had to go to the counter which only had a bare minimum menu. After some poor communication by the staff ascertained they'd run out of fries (which appears to happen on a far too regular basis), these were substituted at no additional cost but still ended up paying £17 for two luke warm burger meals. Feel completely ripped off. Should have gone to the McDonald's down the road. Never again.

Great burger and top staff, considering it was busy the staff are coping well

The plant based Burger wasn't too bad, however, the onion rings were not nice, they were soft and overcooked, bit of a disappointment there

Frys were hot and the outside was crisp and soft in the centre and the burger was as goog as it gets. Well done.

Came for a whopper meal. What a classic. Food was cooked well and was ready within good time of the on screen ordering. The toilets had just been cleaned and a window cleaner was waking the windows. No issues.

Soul destroying place. Huge pothole coming in to services then no cold drinks available. Came in for a child meal for my daughter and it was like cardboard. No other customers and depressed looking staff. Definitely going to stick to Macdonalds.

First time to Burger King Amesbury (just off A393 Countess Road roundabout Services) in 4 years. Utterly diabolical service and price. Restaurant dirty and tired shared with Greg's and Subway. Two staff and presumably a manager in the office.. Prices on screen display all under priced. The actual higher prices were displayed on an A4 piece of paper taped on a unit away from counter. I queried this and asked why. Answer was "IT haven't got round to updating the screen prices"! Then noticed another piece of paper to left of counter which said "Cash Only". In a Burger King, really?! There was a further insult as on line/app orders were not accepted which meant the special offers and vouchers on line and through app could not be used. The £19 we spent on two meals (one Whopper and a Bacon and Cheese Double XL) was a joke. The chips were cold and the burgers looked nothing like the displayed photos. My bacon and cheese double was particularly grim. It tasted rank and the tiny amount of bacon on top looked as if it had been put through a cheese grater and consisted of what appeared to be one shredded streaky rasher. The rolls disintegrated in our hands and appeared to have been frozen rather than fresh. As for drink options, no milkshakes though advertised (machine busted?) and only carbonated drink being coke. After eating about a quarter of our meals, we binned them. We STRONGLY recommend you NEVER eat from there. The way the place appears and food tastes, we suspect it is on its last legs, operating skeleton staffing, and is going bust.........Cash Only????!!

Only one screen open so extremely long queue and then a 20 min wait after you've ordered, food Low quality

This is directly after the large traffic lighted roundabout so pay attention or miss the off lane. Only came here cos we drove past Podimore. Clean premises and the member of staff was friendly polite and efficient. Had plant Woppers, excellent all was looking like a 5⭐ review. I noticed they didn't have touch screen order points, very unusual, but ok not a problem just an observation. Then... No black coffee, in fact no hot drinks! Ok ordered Cola got in car drove off and the drink tasted of soap. Couldn't drink it. Guys You've let the Brand down.

It is the same as the others...

This is quite possibly the worst fast food establishment ever. It's uninviting and bland as you enter. the floor is super smooth and was being mopped at the time with no wet signs in sight. We were told its a 15 minute wait for food....really ,that's a joke in this day and age of fast service. Staff are uninterested and can't be bothered, don't wate your money. This burger king was voted worst in the UK in 2017 and nothing has changed

Literally awful food, had to wait 20-30 minutes for it, then order was wrong and was then stood around waiting even longer, got a double whopper and have never had anything as dry and tasteless ever, shocking

Don't think I have ever been to such a filthy fast food place in this country. The bins inside and out were overflowing. You could have several meals from the food on the floors. Toilet floors were strewn with paper. Tables were sticky and unhygienic. Definite need of management

Another Euro Garages monstrosity charged the earth for poor quality food

Customer service non existent ordered 2 hot chocolates but received 2 half cups of watery milk. Took them back and waited for someone to acknowledge us. Asked if this looked right. They then gave us 2 more cups of watery milk. No chocolate at all. I gave up after paying nearly £6 for them. Will never go back!

3 of us got gastro last time I went here

Absolutely disgraceful place to eat, the cheese wasn't even slightly melted. So cold and gross to eat.

It was shut with no notification of this

Excellent, great staff and great food. Just got back from receiving our free Vegan Chicken Royale which was amazing top marks team!

Old burger not freshly prepared. Suggest your school boys have more training.

The things that are battered can seem over/under fried by being either too soft or too hard but other than that not bad

no chips again, thats twice in one month, burger was almost cold, bun was failing apart, salad was really poor. overall not nice,

£18 , for 2 burgers that looked flat and unappetizing, both were cold , and both meals came without fries as they had either ran out of stock or for some reason they didn't have any . No discount on the meal for no fries , and there was more ice than coke in the drink . Only 2 young lads on duty , who both looked tired out so there customer skills were zero . Wont be going to Burger King again.

Disappointed after today's visit, the burgers were fresh but that was about the only thing going for it. The whole site is tired and run down, deeper potholes in the car park than on Salisbury Plain. Service was with a scowl and staff were far more concerned about all the delivery app orders coming in than the orders placed in store. There was nothing non carbonated with children's meals. Apparently all out of bottled water, fruit juice or milk. Also out of all the dips and condiments besides ketchup and mayo, and yet they were still on the kiosk to order. Final nail in the coffin was the chips which were majorly over salted. Unless you have no where else to stop on the A303 don't bother.

Have been going to this Burger King for several years now and have never had a single problem with staff or food . Everything has been correct and rather fast even in real busy times

Burger bun was stail, however did get a full refund

Ordering machines not working plus no BBQ sauce for customers. Hence the 4 stars. Otherwise all good for a small restaurant.

Nothing wrong with Burger King clean and efficient. Only problem we had were with toilets on site which were flooded.

It was very dear compared to the normal branches in towns and cities and the food was really dry.

Not the best burger king I've had. Service was slow and the burger was like warm

Burger was barely warm, bun was stale. Staff were friendly and the wait was short. OK for a quick bite on a long journey.

bit pricey but food and staff good

Had no whoppers or chicken meals!!!

Poor service from a brand that I love. This is due to their delivery being delayed for what ever reason but I know from the vast catering industry experience that I have, that having the product that is the heart and soul of your business is the most essential thing there is.

Atendimento excelente, barato e delicioso.

This is a small burger king in in the back of a small services off the A303. On a bank holiday weekend Sunday night it was unexpectedly busy. the service was fairly quick and the staff were friendly enough. Seems like a large proportion of the orders being out through were for Uber Eats and similar delivery companies which seemed to slow things down.

TASTY. Was hungry. Bacon was good, but meat inside could have been tastier. Burger is a 4/5. Somehow, ambience, service and elements of burger made an overall 3. Enjoyed the Smashing Double Cheese Bacon Lover XL. 👌👌👌

Nice place to stop and grab a burger staff were friendly, had to wait for our food but 10 mins was not the end of the world,

Good takeaway burger on our way home from holiday in Cornwall. Definitely a far nicer burger than other fast food joints.