Frankie and Benny's in Wiltshire

Great experience will definitely come again! 😁😁

Table of 11, served brilliantly.

Lovely place with great food and amazing staff. Surprised me with a small birthday celebration. Big thanks to Angela from my family🎉

Amazing food and awesome service as always, Angela was a great host.

Delicious meal and wonderful service from Angela this evening!

Service was amazing! Especially Angela!! Awesome food and traditional American vibes!

Called in at 7pm this evening, very quiet so not that many people there. Service was appallingly slow took about 15 mins to order food and 45 mins to an hour to get the food. My main of ribs was ok however my wife's food was terrible it was supposed to be chicken parm, however it was a bit of spaghetti with a bit of tomatoe sauce and the piece of chicken was microwaved nuked to a hard lump. We then ordered warm apple and blueberry pie with custard, however the pie arrived with both ice cream and custard the custard and the pie was as stone cold as rhe ice cream, when we complained we were told they had a new pastry chef. WELL GET HIM TO READ THE BLOODY MENU!!!!!!. They apologised and said that it would not happen again the next time we come. So I told them not to bother about the next time because there would NOT BE ONE. Also rhe music playing was horrendous it used to be the old crooners playing which was great. SHAME ON YOU F AND B. DISGUSTING SERVICE.

Our server alex was really nice and friendly, despite us coming in really late, quick service

We had Angela and she was very helpful and nice

Recently took party of 7 for birthday. Service was very good all evening. The problem was the quality of the food. We had various dishes 3 chose pasta, not good all said very dry and lacking in sauce. Chicken dish far to much barbecue sauce ruined taste of chicken. Burger OK. We all had starters,garlic bread really nice,cauliflower bites could have been hotter but passable. Puddings OK nothing to rave about. I remember the food here was really quite good for the price not any more. This will not be on our must visit again list any time soon.

Our waitress was so happy and was efficient and made us feel very welcome.

Thank you in particular to Angela! We placed quite a large order and she delivered everything quickly and with friendly service. We will definitely be back 😊

Angela was absolutely lovely. Cracking service and really good food. Thank you

Angela was lovely! Yummy food. My husband loved his pizza, he was over the moon. He also had a beer.

Very friendly service from Angela, polite and was served in good time and manner.

Had dinner at this place and overall had a good experience. The food was tasty and well-prepared. The service was a bit slow, but given it was a busy Friday evening, it was understandable. A lovely touch was the complimentary birthday dessert, which was much appreciated and made the evening extra special.

Always love coming here for a meal. Thank you for a lovely service ☺️

I went out for lunch with my Wife, Daughter and Granddaughter and we were given the option of set lunch menu or normal then it got really confusing. We were told that if one of us chose from the set menu then we would have to pay for the kids meal. I have seen nowhere that this is written. It all got so confusing and ended up paying for the kids meal. It states outside kids eat free. If there are conditions then it should be made clear. I have anxiety issues and so does my wife so we just paid and left.

Service from Angela was fast and friendly, food was amazing and will absolutely be coming again!!!!!!! :)

Booked a table online. The person on the front desk couldn't understand me or find my booking. Got seated quickly though. Got served a wire in the beef brisket hash my partner ordered (what if we hadn't noticed and ingested that!) . The waiter apologised and brought a new dish different from the first with more beef. Food safety and quality at a new low. Best bit was actually paying for the wire beef dish replacement (ridiculous!) Ruined an otherwise lovely date and I didn't protest paying for that dish as we had more places to be but I would say what a terrible experience and I wouldn't pay for a ruined food plate again...nor return.

Sketti carbo was nice, thank u Angela for the service very nice lady :)

Missed F&B…Angela is a sweetheart! Making sure everything is great! Thank you

Angela served us & she was brilliant & food was spot on as always

Lovely touch sending a birthday message out to my son even though he was too full for a pudding

Nice food for the family. 30% off with the cinema ticket from next door. Angela was lovely.

Food & service were 1st class from Angela & colleague. Just a bit quiet on Thursday.

Excellent service from our server Angela

Not a review of the restaurant but a review of the "Bird Box" delivery service. Just had the worst meal I can remember in a long time. The Korean burger was basically a fillet in a bun with no salad, no cheese and basically just some hot sauce squirted at it. The tater tots were even worse. No crispy onions, no nacho cheese sauce just tater tots with a bit of hot sauce drizzled on them. Take a look at the photo. £5.95 for this garbage. I won't be using this lot again. Terrible.

Lovely experience. Angela was our waitress. Very friendly and efficient. Food was served quickly and delicious. Wonderful evening overall.

Lovely food , great service by Angela

We really enjoyed our visit, our waitress was Angela, she was extremely polite and very welcoming.

Great meal and great service from Angela. I had a couple of fussy requests and she accommodated them all, and it was my sons birthday and she bought out a little brownie with a candle and sang happy birthday. We had a great time thanks very much

Great experience. Had some vegan pasta was delicious, thank you to Angela for being a wonderful waitress :)

Booked online and ate alone as travelling. Everything as expected with great service from Angela - Thank you

Thanks to Angela my son was happy eating despite his various fears. Food was delicious and well priced … especially with kids eat free! Thanks so much!

Angela was very attentive and polite throughout. Food was okay, but even my 9yo at one point said "Mum, do you feel like Frankie & Bennys just isn't as good as it used to be?" Various reasons for it, it's just not what it was.

Service was fantastic as I went with my father who goes regularly. Host remembers his order every time and they often do deals which make for a cheap meal of good quality. The burger is simple and deliciously juicy. They are also considerate of intolerances and allergies which was a bonus

Very nice food and the atmosphere was great, our server Angela was brilliant and very quick. Overall a very nice experience

Lovely time, served by Angela who was great!

Really nice to come here with the kids. In particular, they regularly have offers for the families

Amazing experience, warm welcome. Angela delivered 1st class service. Food was great. Clean end comfortable environment

Served by Angela, we are frequent customers and are always happy with our experience.

Alexandra served myself and my daughter and was very helpful. Understanding I had a young child, she was very accommodating, bringing colouring. Fast service and good food. A treat for my daughter. Thank you

Great meal with brilliant service from Angela and the other waitress whose name I sadly missed!

Lovely dinner with my daughter. Angela was great 😊

Great service from Angela, very helpful!! Amazing food

Lovely meal gave kids a birthday brownie they were really happy,lovely waitress called Angela who was helpful the hole time x

My mum and I were desperate for a good burger and meal. Very pleasantly surprised with the menu! Food was wonderful, and our server Angela was excellent and accommodating😊

Lovely evening, Angela the waitress was great.

Angela and the rest of the team were absolutely fantastic during our visit to Frankie and Benny’s this evening. From the moment we walked in, she made us feel welcome with her friendly smile and warm energy. She was attentive without being overbearing, made great recommendations, and ensured everything was perfect throughout our meal. It’s rare to come across someone who genuinely cares about customer service the way they did. Nothing was too much trouble. Thank you My Daughter enjoyed our meal out together.

Excellent service from Angela. Will visit again

Great food and Angela was polite and efficient

Angela was so great she was so friendly

Polite and friendly service from Angela

This is Bird box takeaway as well. I waited over 4 hours on a Sunday evening for my couple of burgers that never turned!!!! At 22:30 (order at 18:45) I went to go to bed. I will never order from here again.

Thank you Angela for your wonderful customer service

Friendly service, and great food.

Food was average (brown salad 😕) but fast and friendly service by our waitress Angela 👍

We were served by Angela. She made us feel at home, was friendly, and provided a great service. Thank you :)

Our server Angela was brilliant. Food was great

Very welcoming and friendly. Great food for a gd price

Food was great as always and Angela who served us was lovely

Angela was friendly and helpful

Thank you, perfect meal and lovely waitress

Food was good but watch out for the cost of soft drinks , we were charged £18.75 for 5 cans of Cherry Coke for children , it has left me feeling ripped off !!!!

It's a bit expensive for what I had, over £30 for a steak and calamari starter, but ok

Great food, came out quickly Angela was brilliant!! Thanks!

Music slightly to loud but really enjoyed it our server Angela was really helpful and polite.

The Mac and cheese was a little dry but everything else was lovely. Great service by Alexandra too!

Delicious food. Quick service. Will definitely return.

We had a a great meal out, looked after very well by Angela!

Alex was an amazing server, very accommodating

Great meal and service, angela was very helpful

Angela is amazing in Trowbridge. Regulars here and she is great with the kids.

Absolutely spot on for a Friday late afternoon/early evening meal. Our waitress Angela was really helpful.

Angela was very good at ordering our food and serving us . Very good 😊

Just as expected good service and good food.

Great place for good quality food and drink. Served by Alexandra, who was fantastic. Even spotted it was my partners birthday and arranged a surprised cake and birthday song :-)

Family meal out. Thanks for great service Alexandra

Enjoyable evening great service

10/10, will definitely be returning, all staff were incredibly attentive especially Alexandra.

Lovely food Quick service Lovely staff

Angela our server was kind, helpful and lovely. We enjoyed our meal.

It wasn't too busy. Probably bad for business, but much more pleasant as a customer. Food was tasty and arrived quickly. Angela was attentive. Thank you!

Very good service and great food

Don’t know if the one in Trowbridge has changed hands but recently it’s gone down hill. Last time they didn’t bother telling us brunch menu was off until we had ordered drinks and was trying to order the food. This time no tea, coffee or shakes unless you wanted oat milk as they ran out or real milk. Food is not a patch on what it use to be, also not overly hot. Service was slow even though restaurant was empty. Time to move on I believe.

service was a bit slow but angela was very polite and the food was really good

Food always taste insane always hot and perfect, if anything is wrong they change it with speed and no hassle

Angela was a brilliant waitress

Kind staff, very good food, it is among the only restaurants I come to with great love. I recommend it!

Good service, Alexandra knows my order when I walk in the door

Great experience this evening at the Trowbridge branch of Frankie and Benny's. The waitress alexandra was very friendly and helpful. Food was great.

Great food, nice atmosphere and excellent services. Alexandra was very welcoming, polite and attentive from the time we walked in until we left, a real credit to the restaurant.

Very good service from Alexandra

The best service Alexandra, thank you😊

Delicious food and nice service

Really good experience the only thing we had was the chips weren’t as hot as expected

Amazing food! Viktoria was amazing

Great for kids and good value. Angela was very helpful too

Wonderful setting, lovely food and Amazing staff / waitress Angela 🙂