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3.8

Based on 3.000 opinions finded in 4 websites

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Nº 1159 in 1596 in Wiltshire

Nº 14 of 28 American in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..onionchickencookedsteakladypastapaygarliccheesespaghetticreamburntbaconsaladcoffeepizza

comment_iconOpinions

Great experience will definitely come again! 😁😁

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Jake Tuck . 2025-05-11

MORE AT Google

Table of 11, served brilliantly.

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Andrew Mayo . 2025-05-11

MORE AT Google

Lovely place with great food and amazing staff. Surprised me with a small birthday celebration. Big thanks to Angela from my family🎉

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Matthew Carter . 2025-05-11

MORE AT Google

Amazing food and awesome service as always, Angela was a great host.

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James Cole . 2025-05-10

MORE AT Google

Delicious meal and wonderful service from Angela this evening!

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ella curwen . 2025-05-10

MORE AT Google

Service was amazing! Especially Angela!! Awesome food and traditional American vibes!

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Vlad Shkliar . 2025-05-10

MORE AT Google

Called in at 7pm this evening, very quiet so not that many people there. Service was appallingly slow took about 15 mins to order food and 45 mins to an hour to get the food. My main of ribs was ok however my wife's food was terrible it was supposed to be chicken parm, however it was a bit of spaghetti with a bit of tomatoe sauce and the piece of chicken was microwaved nuked to a hard lump. We then ordered warm apple and blueberry pie with custard, however the pie arrived with both ice cream and custard the custard and the pie was as stone cold as rhe ice cream, when we complained we were told they had a new pastry chef. WELL GET HIM TO READ THE BLOODY MENU!!!!!!. They apologised and said that it would not happen again the next time we come. So I told them not to bother about the next time because there would NOT BE ONE. Also rhe music playing was horrendous it used to be the old crooners playing which was great. SHAME ON YOU F AND B. DISGUSTING SERVICE.

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applegate69 . 2025-05-09

MORE AT TripAdvisor

Our server alex was really nice and friendly, despite us coming in really late, quick service

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Connor Parker . 2025-05-07

MORE AT Google

We had Angela and she was very helpful and nice

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Phil Harflett . 2025-05-05

MORE AT Google

Recently took party of 7 for birthday. Service was very good all evening. The problem was the quality of the food. We had various dishes 3 chose pasta, not good all said very dry and lacking in sauce. Chicken dish far to much barbecue sauce ruined taste of chicken. Burger OK. We all had starters,garlic bread really nice,cauliflower bites could have been hotter but passable. Puddings OK nothing to rave about. I remember the food here was really quite good for the price not any more. This will not be on our must visit again list any time soon.

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Stephen B . 2025-05-04

MORE AT TripAdvisor

Our waitress was so happy and was efficient and made us feel very welcome.

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Sarah Haynes . 2025-05-04

MORE AT Google

Thank you in particular to Angela! We placed quite a large order and she delivered everything quickly and with friendly service. We will definitely be back 😊

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Abbigail Blair . 2025-05-03

MORE AT Google

Angela was absolutely lovely. Cracking service and really good food. Thank you

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Helen Ross . 2025-05-02

MORE AT Google

Angela was lovely! Yummy food. My husband loved his pizza, he was over the moon. He also had a beer.

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Becks Brett . 2025-05-01

MORE AT Google

Very friendly service from Angela, polite and was served in good time and manner.

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ian szafran . 2025-05-01

MORE AT Google

Had dinner at this place and overall had a good experience. The food was tasty and well-prepared. The service was a bit slow, but given it was a busy Friday evening, it was understandable. A lovely touch was the complimentary birthday dessert, which was much appreciated and made the evening extra special.

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Fayza Chikkodi . 2025-04-30

MORE AT Google

Always love coming here for a meal. Thank you for a lovely service ☺️

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Hollybush Hunters . 2025-04-30

MORE AT Google

I went out for lunch with my Wife, Daughter and Granddaughter and we were given the option of set lunch menu or normal then it got really confusing. We were told that if one of us chose from the set menu then we would have to pay for the kids meal. I have seen nowhere that this is written. It all got so confusing and ended up paying for the kids meal. It states outside kids eat free. If there are conditions then it should be made clear. I have anxiety issues and so does my wife so we just paid and left.

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Kate W . 2025-04-29

MORE AT TripAdvisor

Service from Angela was fast and friendly, food was amazing and will absolutely be coming again!!!!!!! :)

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Mia Everett . 2025-04-26

MORE AT Google

Booked a table online. The person on the front desk couldn't understand me or find my booking. Got seated quickly though. Got served a wire in the beef brisket hash my partner ordered (what if we hadn't noticed and ingested that!) . The waiter apologised and brought a new dish different from the first with more beef. Food safety and quality at a new low. Best bit was actually paying for the wire beef dish replacement (ridiculous!) Ruined an otherwise lovely date and I didn't protest paying for that dish as we had more places to be but I would say what a terrible experience and I wouldn't pay for a ruined food plate again...nor return.

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Sneha Gohri . 2025-04-26

MORE AT Google

Sketti carbo was nice, thank u Angela for the service very nice lady :)

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Araragi . 2025-04-26

MORE AT Google

Missed F&B…Angela is a sweetheart! Making sure everything is great! Thank you

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Sinziana Constantin-Marino . 2025-04-26

MORE AT Google

Angela served us & she was brilliant & food was spot on as always

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Dave Keay . 2025-04-25

MORE AT Google

Lovely touch sending a birthday message out to my son even though he was too full for a pudding

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Hannah Griffin . 2025-04-24

MORE AT Google

Nice food for the family. 30% off with the cinema ticket from next door. Angela was lovely.

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Ian Sneddon . 2025-04-24

MORE AT Google

Food & service were 1st class from Angela & colleague. Just a bit quiet on Thursday.

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Kevin Hopton . 2025-04-24

MORE AT Google

Excellent service from our server Angela

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Dave Stevens . 2025-04-21

MORE AT Google

Not a review of the restaurant but a review of the "Bird Box" delivery service. Just had the worst meal I can remember in a long time. The Korean burger was basically a fillet in a bun with no salad, no cheese and basically just some hot sauce squirted at it. The tater tots were even worse. No crispy onions, no nacho cheese sauce just tater tots with a bit of hot sauce drizzled on them. Take a look at the photo. £5.95 for this garbage. I won't be using this lot again. Terrible.

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Tim Hobbs . 2025-04-21

MORE AT Google

Lovely experience. Angela was our waitress. Very friendly and efficient. Food was served quickly and delicious. Wonderful evening overall.

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Christina Stanley . 2025-04-19

MORE AT Google

Lovely food , great service by Angela

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Mercedes Thayer . 2025-04-18

MORE AT Google

We really enjoyed our visit, our waitress was Angela, she was extremely polite and very welcoming.

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Leighanne Royce . 2025-04-18

MORE AT Google

Great meal and great service from Angela. I had a couple of fussy requests and she accommodated them all, and it was my sons birthday and she bought out a little brownie with a candle and sang happy birthday. We had a great time thanks very much

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Daniel Binsted . 2025-04-18

MORE AT Google

Great experience. Had some vegan pasta was delicious, thank you to Angela for being a wonderful waitress :)

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Eryn Russell . 2025-04-16

MORE AT Google

Booked online and ate alone as travelling. Everything as expected with great service from Angela - Thank you

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Geoff Sargeson . 2025-04-16

MORE AT Google

Thanks to Angela my son was happy eating despite his various fears. Food was delicious and well priced … especially with kids eat free! Thanks so much!

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Faith Bailey . 2025-04-14

MORE AT Google

Angela was very attentive and polite throughout. Food was okay, but even my 9yo at one point said "Mum, do you feel like Frankie & Bennys just isn't as good as it used to be?" Various reasons for it, it's just not what it was.

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Aleena Brown . 2025-04-13

MORE AT Google

Service was fantastic as I went with my father who goes regularly. Host remembers his order every time and they often do deals which make for a cheap meal of good quality. The burger is simple and deliciously juicy. They are also considerate of intolerances and allergies which was a bonus

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Tiffany Gargwen Lee . 2025-04-13

MORE AT Google

Very nice food and the atmosphere was great, our server Angela was brilliant and very quick. Overall a very nice experience

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Michael Lange . 2025-04-13

MORE AT Google

Lovely time, served by Angela who was great!

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Lucy Read . 2025-04-12

MORE AT Google

Really nice to come here with the kids. In particular, they regularly have offers for the families

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Daniel Kious . 2025-04-12

MORE AT Google

Amazing experience, warm welcome. Angela delivered 1st class service. Food was great. Clean end comfortable environment

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Jay R . 2025-04-12

MORE AT TripAdvisor

Served by Angela, we are frequent customers and are always happy with our experience.

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Samantha Havard . 2025-04-11

MORE AT Google

Alexandra served myself and my daughter and was very helpful. Understanding I had a young child, she was very accommodating, bringing colouring. Fast service and good food. A treat for my daughter. Thank you

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Vicky Boochoon . 2025-04-11

MORE AT Google

Great meal with brilliant service from Angela and the other waitress whose name I sadly missed!

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Hannah Randall Morris . 2025-04-11

MORE AT Google

Lovely dinner with my daughter. Angela was great 😊

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Vanessa McDermott . 2025-04-09

MORE AT Google

Great service from Angela, very helpful!! Amazing food

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lola . 2025-04-09

MORE AT Google

Lovely meal gave kids a birthday brownie they were really happy,lovely waitress called Angela who was helpful the hole time x

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gemma smith . 2025-04-09

MORE AT Google

My mum and I were desperate for a good burger and meal. Very pleasantly surprised with the menu! Food was wonderful, and our server Angela was excellent and accommodating😊

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Danielle Nicholson . 2025-04-09

MORE AT Google

Lovely evening, Angela the waitress was great.

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Max Guilfoyle . 2025-04-08

MORE AT Google

Angela and the rest of the team were absolutely fantastic during our visit to Frankie and Benny’s this evening. From the moment we walked in, she made us feel welcome with her friendly smile and warm energy. She was attentive without being overbearing, made great recommendations, and ensured everything was perfect throughout our meal. It’s rare to come across someone who genuinely cares about customer service the way they did. Nothing was too much trouble. Thank you My Daughter enjoyed our meal out together.

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Donna Field . 2025-04-08

MORE AT Google

Excellent service from Angela. Will visit again

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Owen . 2025-04-08

MORE AT Google

Great food and Angela was polite and efficient

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Aurora . 2025-04-08

MORE AT Google

Angela was so great she was so friendly

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Antoinette Pullen . 2025-04-08

MORE AT Google

Polite and friendly service from Angela

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Donna Sparkes . 2025-04-07

MORE AT Google

This is Bird box takeaway as well. I waited over 4 hours on a Sunday evening for my couple of burgers that never turned!!!! At 22:30 (order at 18:45) I went to go to bed. I will never order from here again.

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Tomgirl . 2025-04-07

MORE AT Google

Thank you Angela for your wonderful customer service

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Alysha Walter . 2025-04-07

MORE AT Google

Friendly service, and great food.

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Simon Pollen . 2025-04-06

MORE AT Google

Food was average (brown salad 😕) but fast and friendly service by our waitress Angela 👍

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Kayleigh Grove . 2025-04-06

MORE AT Google

We were served by Angela. She made us feel at home, was friendly, and provided a great service. Thank you :)

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Craig Bridges . 2025-04-06

MORE AT Google

Our server Angela was brilliant. Food was great

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Natalie Swinburn . 2025-04-06

MORE AT Google

Very welcoming and friendly. Great food for a gd price

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Annie nelson . 2025-04-06

MORE AT Google

Food was great as always and Angela who served us was lovely

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Simon Boon . 2025-04-05

MORE AT Google

Angela was friendly and helpful

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andy bagg . 2025-04-04

MORE AT Google

Thank you, perfect meal and lovely waitress

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xFURBx . 2025-04-03

MORE AT Google

Food was good but watch out for the cost of soft drinks , we were charged £18.75 for 5 cans of Cherry Coke for children , it has left me feeling ripped off !!!!

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Jane R . 2025-04-02

MORE AT TripAdvisor

It's a bit expensive for what I had, over £30 for a steak and calamari starter, but ok

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KP . 2025-04-01

MORE AT Google

Great food, came out quickly Angela was brilliant!! Thanks!

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Shane Murphy . 2025-03-31

MORE AT Google

Music slightly to loud but really enjoyed it our server Angela was really helpful and polite.

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Galaxy Disco Parties . 2025-03-31

MORE AT Google

The Mac and cheese was a little dry but everything else was lovely. Great service by Alexandra too!

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Serena - . 2025-03-30

MORE AT Google

Delicious food. Quick service. Will definitely return.

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Sharon Cromie . 2025-03-30

MORE AT Google

We had a a great meal out, looked after very well by Angela!

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Matt King . 2025-03-29

MORE AT Google

Alex was an amazing server, very accommodating

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OtakuHideyoshi . 2025-03-29

MORE AT Google

Great meal and service, angela was very helpful

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Harrison S . 2025-03-29

MORE AT Google

Angela is amazing in Trowbridge. Regulars here and she is great with the kids.

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Paul Appleby . 2025-03-29

MORE AT Google

Absolutely spot on for a Friday late afternoon/early evening meal. Our waitress Angela was really helpful.

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Lynda Beesley . 2025-03-28

MORE AT Google

Angela was very good at ordering our food and serving us . Very good 😊

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Amy Fletcher . 2025-03-28

MORE AT Google

Just as expected good service and good food.

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Tom Gailey . 2025-03-28

MORE AT Google

Great place for good quality food and drink. Served by Alexandra, who was fantastic. Even spotted it was my partners birthday and arranged a surprised cake and birthday song :-)

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Jamie Tovey . 2025-03-27

MORE AT Google

Family meal out. Thanks for great service Alexandra

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Jane Pengelly . 2025-03-27

MORE AT Google

Enjoyable evening great service

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Andrew Colley . 2025-03-27

MORE AT Google

10/10, will definitely be returning, all staff were incredibly attentive especially Alexandra.

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joshua sadler . 2025-03-26

MORE AT Google

Lovely food Quick service Lovely staff

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Sarah Green . 2025-03-24

MORE AT Google

Angela our server was kind, helpful and lovely. We enjoyed our meal.

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Heather Foden . 2025-03-23

MORE AT Google

It wasn't too busy. Probably bad for business, but much more pleasant as a customer. Food was tasty and arrived quickly. Angela was attentive. Thank you!

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Hayley O'Brien . 2025-03-23

MORE AT Google

Very good service and great food

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Ross Mould . 2025-03-23

MORE AT Google

Don’t know if the one in Trowbridge has changed hands but recently it’s gone down hill. Last time they didn’t bother telling us brunch menu was off until we had ordered drinks and was trying to order the food. This time no tea, coffee or shakes unless you wanted oat milk as they ran out or real milk. Food is not a patch on what it use to be, also not overly hot. Service was slow even though restaurant was empty. Time to move on I believe.

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devilsplayground100 . 2025-03-23

MORE AT Google

service was a bit slow but angela was very polite and the food was really good

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vanitas . 2025-03-23

MORE AT Google

Food always taste insane always hot and perfect, if anything is wrong they change it with speed and no hassle

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Suzi Dunk . 2025-03-23

MORE AT Google

Angela was a brilliant waitress

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Dan Cleverly . 2025-03-21

MORE AT Google

Kind staff, very good food, it is among the only restaurants I come to with great love. I recommend it!

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Alexandra Ungureanu . 2025-03-20

MORE AT Google

Good service, Alexandra knows my order when I walk in the door

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Paul Beveridge . 2025-03-19

MORE AT Google

Great experience this evening at the Trowbridge branch of Frankie and Benny's. The waitress alexandra was very friendly and helpful. Food was great.

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Jack Scanlon . 2025-03-19

MORE AT Google

Great food, nice atmosphere and excellent services. Alexandra was very welcoming, polite and attentive from the time we walked in until we left, a real credit to the restaurant.

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Michael Barnes . 2025-03-19

MORE AT Google

Very good service from Alexandra

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Diaron Lewis . 2025-03-19

MORE AT Google

The best service Alexandra, thank you😊

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Iza Leszcz . 2025-03-19

MORE AT Google

Delicious food and nice service

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Radoslaw Dzidek . 2025-03-17

MORE AT Google

Really good experience the only thing we had was the chips weren’t as hot as expected

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Derek wilson . 2025-03-15

MORE AT Google

Amazing food! Viktoria was amazing

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Antônio Câmara . 2025-03-15

MORE AT Google

Great for kids and good value. Angela was very helpful too

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Ruairi McEvoy . 2025-03-15

MORE AT Google

Wonderful setting, lovely food and Amazing staff / waitress Angela 🙂

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Rebecca . 2025-03-15

MORE AT Google

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