The best restaurants in United Kingdom serving American food

Had a great dine in experience at store last night

It was a terrible decision to eat here. Several places were packed, we were all hungry, and this place had available seating. Should have been our first clue! My daughter-in-law ordered a Caesar salad with chicken....chicken was dry and no cheese. She asked for cheese and after 10 minutes the waited came back and said, "We ran out of cheese yesterday." I ordered the pizza, no words can describe how bad it was. My husband ordered the nachos. Talk about stale, oil soaked, gross food. My granddaughter ordered the club without bacon. Guess who got bacon? Our son ordered the Cajun wrap and he said it was good. All in all, not a place I would ever recommend.

This has got to be one of the worst restaurant that I have ever visited,I was not the only one to think this, .many disgruntled visitors. You were told all the things you couldn't have, terrible service, staff constantly getting orders wrong or not at all, long wait for below average food. My advice go somewhere else if you're staying at the Premier Inn

Loved it, can't go wrong with food from here

Amazing food and service. Creekstone ribeye was by far the best steak I have ever had

We Booked breakfast as part of our annual stay in quays each Christmas,This place has no sole,energy or personality.Our breakfast experience was tainted by luke warm breakfast items and a long wait as the kitchen simply misread the service numbers which surely would be projected by confirmed booking times from the premier inn software.It saddens me to say after many years of using the beef eater as part of our visit we will simply look else where for food.It needs an enthusiastic work force underpinned with enough staff to deliver the service.

It's just a McDonald's, almost like everywhere else. Luckily you can still order normally from one person and don't have to go to such an annoying column.

Nice experience, good view from seating area, food was great too

My husband and I visited on a Saturday evening. We always think that TGIs is a safe bet as the food is always pretty good! The portion sizes are great and the food was really tasty. However, what stood out to us the most was the absolutely exceptional service that we received. Our server Johnny was attentive and just came across as a really genuinely lovely person. He is an absolute asset to the TGIs team and I really hope that management acknowledge how much of a great staff member he is. Would absolutely visit again.

Staff not friendly at all when we all walked in. Loads of lads in there shouting and drunk very loud. Food wasn't up to parr at all sent food back twice. Not child friendly at all. Went toilet also my male family members did and found empty bags in floor and 2 male male members taking drugs. Wouldn't ever recommend this roo anyone.

i come here with my family often and our lovely waitress Priya recommend the bottomless sesame option to me and just wow! would absolutely come here again for it. service was incredible and fast. 10/10 experience thank you tgi!

Cosy little pub on the corner. Didn't order any food, but from what I saw it looked good.

LITERALLY the worst food I have ever eaten for the price. BEWARE. Garlic bread (£5.50) was a single bagel with some bland garlic butter drizzled on. Nachos (£14.50) were the cheapest driest blandest nachos paired up with cheap horrible salsa and guac. Diabolical for the price.

Terrible service. The main guy tried to pressure me to order bread instead of a wrap because it was the last one. Interesting. Then when I asked for extra meatballs he was making up excuses as to why he couldn’t put more because it was clear he was salty that he didn’t get his precious wrap for lunch. When I’ve done so countless times with no problem. Just pathetic. It’s clear NEW Proper and professional staff need to be hired.

Dined in at Ocean Terminal in Edinburgh. I got lasagne which was very good; granddaughter (7 yo) got mac & cheese from kids menu, which was supposed to be made with broccoli and roasted red pepper and a side dish of veggies. No vegetables at all. However she enjoyed the mac & cheese as it came. Excellent service. My granddaughter really likes to go here after cinema so will be back.