Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

224 Opinions in 2 websites
Got kicked out for pushing ice off the dance floor by there juiced up bouncer. Was in my face while i explained and threatened to smash my face in do not go to this place

7741 Opinions in 3 websites
Normally have a great time here but was visiting during magic weekend, had to wait a while for food to later be told "you'll have to go downstairs because there's been a glitch on the app" in a very abrupt tone, coffee machine wasn't working just need topping up but the manager instead of apologising to the massive queue of people very loudly "you'll have to wait i only have 1 pair of hands" i totally get it's busy and they're stressed (I work in hospital so I really do get it) but especially during magic weekend, Newcastle have hosted this before so the quayside should be prepared to be rammed and have better customer service!

2238 Opinions in 3 websites
Firstly this is a beautiful old building, formerly a NatWest bank. My 1 🌟 goes to the poor customer service, walked in, stood at the bar, one other guy waiting, 2 young guys behind the bar who completely ignored me , preferring to chat amongst themselves....I waited patiently then having had enough of being ignored I walked out. Worth a visit just to look at the lovely architecture, I just hope you get better service than I did. Always acknowledge customers.