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3.6

Based on 3.278 opinions finded in 4 websites

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Nº 389 in 534 in Telford and Wrekin

Nº 9 of 14 American in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..cheesebaconroundcokeburntchillisesamepaysaladmustcreamchickensteakcookedpastaribsoldcake

comment_iconOpinions

Great meal… thanks for the service Luke !!

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Martin Hayes . 2025-04-28

MORE AT Google

Jess was fantastic and a credit to the restraint nothing was too much trouble for her

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Sophie Speirs . 2025-04-26

MORE AT Google

Carl (and the yummy food) make this TGI's! Been to this TGI 4 times over last 2 years and 3 out of 4 times I've been served by Carl. He has great customer service & ensures you have an enjoyable time. The one time I didn't get served by him the service was poor & nearly put first time friends off returning but when I talked them into coming again & they got served by Carl they got the proper TGI experience. Food has always been delicious every visit. I like the TGI venue here although adult oreo milkshake is pricey (will get kids next time). Thanks Carl for always being a superstar (as my twins would say)!! We appreciate it, was fab to have a little catch up. Xx **Also, not sure if previous reviewer was referring to my 2 year old twins or not... We were not on a big table but at end when packing our baby bag (and left overs) for another long journey and trying to sort app my boy twin (who can be noisy at times as thinks he is a dinosaur) did climb onto seat at an empty table near another table then both stretched their legs by the entrance. I tried to apologise, not sure they heard. They are not 'ferral' but are 2 and had been stuck in the car for 3 long hours and had another 3 to go. However, I would never usually let them do that and do expect more from them but was trying to sort/pack bag, pack left overs, take one to the toilet and sort payment and app for kids eat free & they did not behave how I would normally allow or expect - I need to work on my multi tasking! Not sure if she means us or not. I hope not. Was only for a couple of minutes. The rest of the time they sat nicely and thanked Carl so hope she does not mean us! If it was us you are referring to and you read this, sorry again🥰 but they are normally good children and not 'ferral'! Thanks again Carl💗. I love TGI Friday's. 💗 Xx

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Nicky H . 2025-04-26

MORE AT Google

Enjoyed with family! Served by Harry who was very very helpful and friendly.

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Paula Wareham . 2025-04-26

MORE AT Google

Our server yesterday was Carl, he looked after us brilliantly, despite the big table causing a nuisance with their feral children running around making a mess. Carl helped me with my app so I could use my codes, kids ate free, food was lovely, he was polite and attentive, really made the difference to our visit. If he hadn't have been so good the noisy kids running around would have spoilt our visit. I had bottomless wings, and he kept me well stocked up until I was full, same with our refill drinks. Nothing was too much trouble. Would definitely recommend

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Nadine Wilkes . 2025-04-26

MORE AT Google

Brilliant food and table service from Jess.

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ketleykyle . 2025-04-25

MORE AT Google

Jess was very helpful and took care of all our needs and was very polite and friendly.

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angie Stone . 2025-04-25

MORE AT Google

Really nice food and our waitress ‘Jess’ was really lovely and helpful.

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Jemma Begley . 2025-04-25

MORE AT Google

Excellent food. Great service from Jess. Would definitely recommend.

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Gemma Anslow . 2025-04-25

MORE AT Google

Jess was incredible for our bottomless brunch, great service!

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Lennon Broadfield . 2025-04-23

MORE AT Google

Very attentive service by Jess. Drinks kept full and food was tasty and hot. A great meal and friendly team.

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Amie Jerromes . 2025-04-21

MORE AT Google

Very nice staff, food is very lovely!

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Emily Fletcher . 2025-04-21

MORE AT Google

Served by Jess, very pleasant and accommodating very enjoyable visit to tgi Fridays

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Sophie Rowley . 2025-04-20

MORE AT Google

Nice food, Jess & the team were great

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KD C . 2025-04-20

MORE AT Google

Popped in for lunch. Food was excellent and the service from Luke was exceptional.

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Adrian Gunnell . 2025-04-19

MORE AT Google

Luke has been amazing today. He has been so helpful and absolute credit to TGI’s

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Rachel Martin . 2025-04-19

MORE AT Google

Served by Jess and she was amazing! Lovely service wouldn’t hesitate to come back again. 😊

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Gayle Jones . 2025-04-18

MORE AT Google

Really enjoyed our meals great service from our server Jess and worth the money

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Peter Davison . 2025-04-18

MORE AT Google

Friendly and approachable staff, delicious food and quick service - Jess was a great server!

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Vicky Humphreys . 2025-04-18

MORE AT Google

Always love TGI's, however Lukes service was above and beyond what i normally get. He's a credit to the restaurant

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Ben Mewis . 2025-04-17

MORE AT Google

Good food and quick service from Luke

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Isabelle Ecclestone . 2025-04-17

MORE AT Google

Had a lovely meal, great food and nice cocktails!! Luke really looked after us & gave amazing service. Will definitely be returning!

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Charl X . 2025-04-17

MORE AT Google

Great service from Luke and the team.

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Steven Reynolds . 2025-04-17

MORE AT Google

Luke was great. Looked after us all well. Made our sons birthday feel special

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Alex Jones . 2025-04-17

MORE AT Google

Our waiter, Luke, was really great and helpful with allergies.

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Frank Smith . 2025-04-17

MORE AT Google

Luke was a great server! He knew how to help with all allergy requirement. Restaurant and food a bit cold. Very tasty though.

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Phillipa Hyett . 2025-04-16

MORE AT Google

Our server Luke was great, food was good and came quickly. Very good service

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Amir Jannaty . 2025-04-16

MORE AT Google

Jess was outstanding could not help enough

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Manny Samra . 2025-04-16

MORE AT Google

Luke provided a great service. He made sure my son's allergies were catered for and offered alternatives when some options weren't avaliable.

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Shaleane Rafferty . 2025-04-16

MORE AT Google

Randomly decided to pop in for an early lunch with the family and was pleasantly greeted by Staff. We were seated, shown the menu, and had plenty of time to look through . Food was brilliant, great vibe in the place, and thought the staff on hand were brilliant, and made our visit ever more pleasant!

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Nav Sahota . 2025-04-13

MORE AT Google

The food and atmosphere was really good during my visit, Luke was a great help with service as well!! It was definitely worth the money I would say!

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Abigail Russon . 2025-04-12

MORE AT Google

Carl was an amazing waiter! Food came super quick and fresh! Really Enjoyed the house salad ate every bite!!!

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SML Longe . 2025-04-12

MORE AT Google

The experience at TGI’s Telford was truly amazing! I would defiantly recommend coming here again, the price of the food was definitely worth it and our server luke was a great help when it come to ordering our food and drinks

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Owen Horton . 2025-04-12

MORE AT Google

Great service, friendly staff & excellent food. Recommended.

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Lee Church . 2025-04-12

MORE AT Google

Good food & service as always. Kids love it.

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Farrah Meah . 2025-04-12

MORE AT Google

Served by Luke last few times we have visited. Great customer service and always happy to help

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Dan Dodd . 2025-04-09

MORE AT Google

Luke was a great server, very attentive and polite. Food tasted electrical. Atmosphere was quiet but there was good, vibey music.

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Kat . 2025-04-09

MORE AT Google

Our server Luke was very attentive. Very helpful. Food was very good. Thanks Luke!

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Robert Davis . 2025-04-09

MORE AT Google

Quick service, good food , polite and friendly staff thanks Luke for your service

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Kayla Bennett . 2025-04-08

MORE AT Google

Had smash burger and fries. Service was quick and efficient. Waiter was friendly and had a smile very polite thanks Luke. Will definitely be coming back.

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Michael Jones . 2025-04-08

MORE AT Google

Came here for my daughters 17th birthday with the family, had smash cheeseburger and fries service was amazing waiter was friendly and polite thanks Luke. Will definitely be coming back here.

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Helen Bennett . 2025-04-08

MORE AT Google

Came for my sisters birthday food was amazing good portion thank you luke for your service

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Cerys . 2025-04-08

MORE AT Google

Great food and great service from Luke!! Would highly recommend the burgers especially with the mozzarella dippers in them.

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Jack Brookes . 2025-04-05

MORE AT Google

Went in for food and drinks and our server was caitlin who was lovely and provided excellent customer service.

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Elle Morrissey . 2025-04-05

MORE AT Google

Popped in after a shopping spree, welcomed by lovley staff. Quick service & delicious food! Carl was especially welcoming and made sure nothing was a problem especially when ordering something no longer on the menu! He went above and beyond for our son, told us about all offers, deals & making sure he had a lovley experience. A credit to the TGI team, Thankyou, will be returning & recommending.

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Catt Barker . 2025-04-05

MORE AT Google

Caitlyn was really nice, food was great

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Josh Roach . 2025-04-05

MORE AT Google

steve was a great server and a great manager would come again!!!

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Caitlin Huxley . 2025-04-02

MORE AT Google

Delicious food served to us by Luke Oldham. Food came quickly, staff were friendly and we had a lovely experience. Would come again.

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Kelly Edge . 2025-04-02

MORE AT Google

Great, will be visiting again next time I'm in the area. Shakes are amazing.

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Samuel . 2025-04-02

MORE AT Google

Burger burnt, chips hard and as for the cheesecake it costs you about 70p per spoonful. A bit of a rip off to be fair.

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Paul . 2025-04-01

MORE AT Just Eat

Delicious food, great atmosphere. Katlyn was fantastic with my dairy allergy and made sure I was catered for!

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Louisa Brown . 2025-03-30

MORE AT Google

Caitlin service is top tier definitely would come back again the food and drinks was served in good timing the food was amazing

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Nikeman2 . 2025-03-30

MORE AT Google

Our bottomless brinch wad fab, our servr Luke kept the drinks coming. Food was amazing, and lots of choice. Will be back

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Ann Mcgladdery . 2025-03-29

MORE AT Google

The quality of ingredients was outstanding.

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Oliver Nathaniel Clarke . 2025-03-28

MORE AT Google

Absolutely the best brunch I’ve been to

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Yvette Downs . 2025-03-28

MORE AT Google

Caitlyn was very helpful and provided great and quick service. Would definitely recommend coming here to anyone

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Ann-Marie Fox . 2025-03-28

MORE AT Google

Luke Oldham was our server, he was very quick and friendly, made us feel very welcome. Food was fantastic

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Amber-Jane Boniface . 2025-03-28

MORE AT Google

I recently visited TGI Friday's in Telford with my two kids, and we had a lovely time! The food was good. While it was a bit quiet since we went early in the evening, the service was excellent, especially when it came to accommodating the kids

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Joe Luscombe . 2025-03-21

MORE AT Google

Slow service. No peas for child, with no substitute offered. 3 guests served, while 4th waited an extra 15 minutes - for a burger! Sugar overload on child's dessert, while adult sundae was inedible (removed from bill, thank you). Fortunately, the ribs were delicious, or this would be 2 star rating. You are struggling, tgif. Only 1/3 full on a busy Saturday lunch time. Get a grip.

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Lizzie D . 2025-03-15

MORE AT Google

Eli was immense. I am obsessed with them!!! They took such good care of us. This was my first bottomless brunch and Eli has made me want to visit again!! Such an amazing human being. Thank you, Eli 🥰

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Rachel Harryman . 2025-03-14

MORE AT Google

Food was amazing, drinks were fab and Eli our server was the absolute best. Nothing was too much for them. 100% 5 stars!!!

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Isobelle Felton . 2025-03-14

MORE AT Google

the chicken was overcooked, dry and we couldn't get a fork into it.

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Hayley . 2025-03-06

MORE AT Just Eat

I was missing item off the order

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Alicia . 2025-03-06

MORE AT Just Eat

Horrendous service. Only 6 tables being served in the whole restaurant took us 10 minutes to be seated then another 20 mins to get one out of three drinks. Ended up paying for the one drink and leaving before even ordering food. Terrible customer service.

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Jade Bowen . 2025-03-02

MORE AT Google

We attended for brunch for a birthday. Samara was amazing host, nothing was too much trouble. she really is an asset to the team here at TGI. Thankyou!

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Kirsty N . 2025-03-01

MORE AT TripAdvisor

Great service from Joel. Friendly and very prompt with our orders. Would recommend the TGI Fridays in Telford for the family.

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Luke J . 2025-03-01

MORE AT TripAdvisor

We had the best waiter his name was Joel Gamble he was very accommodating and kind he made sure we had everything we needed and more I could not ask for a better waiter

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Mya J . 2025-03-01

MORE AT TripAdvisor

Caitlin was amazing, she made sure everything was delivered to our table and so lovely

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Megan Churm . 2025-02-26

MORE AT Google

Had a bottomless brunch here, hosted by our server Caitlin! Really quick service, never went without a drink! Thank you :)

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Anna Poole . 2025-02-26

MORE AT Google

Caitlin was amazing, great and quick service :)

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Libby Davies . 2025-02-26

MORE AT Google

The bottomless brunch here is great! Caitlin our server was lovely

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Amy Brady . 2025-02-26

MORE AT Google

Good but not great. First time visiting a TGI’s in about 10 years. No peas, no mozzarella sticks, no strawberries, no banana no berries. So didn’t massively affect what we ate but did have to change children’s order. Were there for a birthday which was mentioned on booking but nothing was done that was special so I didn’t know if I missed something. Staff were friendly and patient and there was a good deal on 2 for 1 cocktails!

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J H . 2025-02-20

MORE AT Google

Came in here with a friend, had an incredible time and was treated with nothing but perfection from their bartender, Samara, can give nothing but praise to this incredible woman!

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Lennon B . 2025-02-18

MORE AT TripAdvisor

we went for a bottomless brunch and samara was amazing making the drinks and running them, the girl can do everything! would definetly come back for her and recommend her to others x

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Caitlin H . 2025-02-18

MORE AT TripAdvisor

Caitlin was very welcoming and friendly !

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Katie Edwards . 2025-02-15

MORE AT Google

Amazing service and cocktails thankyou caitlin!

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Lauren Harmer . 2025-02-15

MORE AT Google

Fabulous service from Caitlin, would definitely recommend her, made our experience so great! X

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Hanna Provan . 2025-02-15

MORE AT Google

Missing coleslaw. Food cold. No glaze on ribs tasteless. Completely different than eating in the restaurant 😔😔

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Rafael . 2025-02-15

MORE AT Just Eat

Order did not arrive but I was still charged.

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Luke . 2025-02-14

MORE AT Just Eat

Maitress cleaning tablea round us and amell the cleanner stuff very strong and is not good when u go to the restaurant to eat smellkng cleaning stuff

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Caio Spaventti Kaio カイオ . 2025-02-08

MORE AT Google

Had a great lunch out today - service was fantastic, food was delicious and the atmosphere was really good. The team went out of their way to make sure our little one has a great time and dealt with her allergy brilliantly, thank you so much guys :)

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Steve Smith . 2025-02-04

MORE AT Google

It was absolutely lovely albeit coulda been a little hotter because I only live 3/4 mins from store

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Tony . 2025-02-02

MORE AT Just Eat

Half my food did not come. Tgis sent the wrong food and was absolutely freezing

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Reece . 2025-01-31

MORE AT Just Eat

food took nearly an hour to arrive and half my order was missing and the food that did arrive looked like it had been thrown together really disappointed because when I visit on person the food is lovely and great quality.

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kathryn . 2025-01-31

MORE AT Just Eat

Great service by girl called caitlin. Happy to help and has lovely smile

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Laura Read . 2025-01-27

MORE AT Google

Food was fantastic, we went for the bottomless wings, the waitress, Caitlin, was polite and attentive. Really enjoyed our visit

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carl reynolds . 2025-01-27

MORE AT Google

Excellent service on Saturday by Luke - Drinks were to die for and service was exceptional, will be back!!!

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Staphanie Chidlow . 2025-01-25

MORE AT Google

First time visiting a TGI and it wasn't a great first impression. It was fairly quiet when we arrived and taken to our table maybe 8 other tables filled, 10 minutes later a server appeared to take drink and by this point food orders. Almost £30 for a sirloin steak, and upgrading to the surf n turf for an additional £5 gets you three shrimp added to your meal. The food is nice dont get me wrong but its nothing spectacular. Even with how hard inflation is hitting businesses this neal out still felt overpriced at nearly £100 for two people The staff are all polite.

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Jack Salt . 2025-01-24

MORE AT Google

Missing a meal at £17 not happy won’t even answer phone how hard is it to put something in a bag

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Cheryl . 2025-01-23

MORE AT Just Eat

Food was freezing cold. The pie was hot and the food was cold

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Alan . 2025-01-23

MORE AT Just Eat

We had three of the smash burgers and they were borderline inedible, the fries were good but the burger was burnt and extremely salty. I only ate half before giving up, we were quite hungry so we gave them a go but it was really disappointing. We weren’t checked on till we were finished despite being one of only two tables in the restaurant, so we just tried to get on with it. We are not ones to complain but mentioned the saltiness and there wasn’t really any effort to apologise so we just paid and left to have a drink elsewhere. With the heating being broken, I don’t even know why they bothered staying open

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Sydney Larkin . 2025-01-22

MORE AT Google

Unbelievably overpriced food, much better value from some places close by. Service is good and friendly staff here but starters all going on £10 each for maybe 3 items on the plate and burgers all almost £20 each. Dear night out nowadays for a known chain

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Laura JP . 2025-01-12

MORE AT Google

the food was freezing cold and the fries were un edible as they was really hard

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Michaella . 2024-12-30

MORE AT Just Eat

Food was cold, fries didn’t come with one of the meals.

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Erin . 2024-12-29

MORE AT Just Eat

Extremely expensive hamburger, so-so prices are sky high It's so cold inside that you have to stay in jackets, the only word is crap!

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TOM . 2024-12-29

MORE AT Google

Good service and atmosphere. Foods ok

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D Records . 2024-12-29

MORE AT Google

Food arrived absolutely freezing cold! Not sure whether that’s down to the driver taking other orders or the restaurant using rubbish cardboard boxes to deliver food in! Either way it’s cost me £40 for the meal and nobody has ate it

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Charlotte . 2024-12-28

MORE AT Just Eat

I recently had a disappointing experience at your restaurant last week, due to the service provided by a waiter named Sarah. From the moment we were seated, Sarah was extremely pushy. She rushed us through our orders, constantly suggesting more expensive items, and seemed impatient when we needed more time to decide. This aggressive approach made our dining experience uncomfortable and unenjoyable. I hope management can address this issue to ensure better service in the future.

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Anime Watcher . 2024-12-22

MORE AT Google

Caitlin was lovely, very friend and attentive.

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Maddie Pettitt . 2024-12-21

MORE AT Google

Lovely time, Caitlin's service was great!

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Lara Wallace . 2024-12-21

MORE AT Google

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