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3.6

Based on 3.389 opinions finded in 4 websites

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Nº 383 in 534 in Telford and Wrekin

Nº 9 of 14 American in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..cheesesesameburntroundbaconpaycookedcokechillicreamsteaksaladmustchickenpastaribsoldcake

comment_iconOpinions

The food was great, loved it. Luke was the best big up Luke.

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Amani Clarke . 2025-05-29

MORE AT Google

The food ate so hard and Luke was really nice.

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Orla Metcalf . 2025-05-29

MORE AT Google

We got dinner and the food ate so hard that we ate, luke was also helpful, big up luke.

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Matilda Edge . 2025-05-29

MORE AT Google

Our food was fab and our waiter Luke was lovely

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Pari Patel . 2025-05-29

MORE AT Google

Great service we came here on a Thursday evening and our main server was Luke and he was polite and friendly and was quick to come over to attend to our needs and the rest of the staff were also lovely…Food and drinks were great!!! will definitely be returning here x

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Florence Stapenhill . 2025-05-29

MORE AT Google

Lovely meal wing were amazing! Great selection of mocktails Luke was a great server!

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Rhiannon Moore . 2025-05-26

MORE AT Google

Carlo is great! Really made us had a great time! Thanks Carlo.

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Francesca Robson . 2025-05-24

MORE AT Google

Luke was great and every helpful. food was lovely

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Kris Lees . 2025-05-23

MORE AT Google

Steve was brilliant at his service, from taking us to our table to even offering us a taster in one of the sauces since we were unsure of flavour. Allowed us a great discount too on our food due to the offer being ran at the time. Highly recommend visiting this restaurant, will return again should I ever find myself in Telford

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Calum Jones . 2025-05-22

MORE AT Google

Absolutely world class service from Steve

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Connor Hill . 2025-05-21

MORE AT Google

We went for bottomless wings and had quick service from Steve. Great overall experience!

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Pippa Belton . 2025-05-21

MORE AT Google

Steve gave us exceptional service

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Tom Belton . 2025-05-21

MORE AT Google

Came in for the chicken offer, honestly not disappointed! Wasn’t waiting around for extra portions, Steve sorted us right out, cannot complain about the service at all!

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Alex Hulme . 2025-05-21

MORE AT Google

My wife and I had lunch today. Excellent service by our server Luke. My glazed smashed burger was 10/10

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Mike Cornforth . 2025-05-20

MORE AT Google

Luke provided great customer service, was very patient 5 stars food was great!

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ONIT AUTOS . 2025-05-20

MORE AT Google

Great food, good service, Carl was brilliant

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Emily Stringfellow . 2025-05-17

MORE AT Google

Carl was a gem and made our friends birthday special! X

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Laura Bray . 2025-05-17

MORE AT Google

Carl was our waiter, he was very helpful and gave excellent customer service, he also had a good crack either us at the table, making us all laugh

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Olivia Deakin . 2025-05-17

MORE AT Google

Carl is the heart and soul of this place, what a legend, SUPERB SERVICE

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Jay Nunn . 2025-05-17

MORE AT Google

Really nice atmosphere, lovely greeting by our server Carlito 😊 and I'd highly reckomend a cocktail or 2. Look forward to another visit

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Emily Darkin . 2025-05-17

MORE AT Google

Carl was so lovely seating us and serving us. Was amazing to have a chat and laugh with.

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Pyper Mitchell . 2025-05-17

MORE AT Google

Luke was great, very attentive and made us feel very welcome

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Lucy Morgan . 2025-05-12

MORE AT Google

Amazing service from Luke , amazing food. Will definitely be coming back. This guy deserves a promotion!

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Erica Brown-Day . 2025-05-12

MORE AT Google

Had a great evening with the family, food was great. Thanks too to Harry G for fantastic service.

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Chris Banks . 2025-05-10

MORE AT Google

*Edit made 9th May* I responded to TGI's comment below as they directed me to 4 days ago, no response. ______________________ Poor service, staff seem like they couldn't be bothered to be there, perhaps this is a side effect of being able to order at your table that staff are no longer able to actually provide a decent level of customer service when waiting on. We expected table service because there were allergens to navigate and communicate. Very poorly handled allergy, asked if we had one when we entered and then said no more...no indication of how we safely choose that persons food...what was the point in asking us! Poor food, especially for the high price tag. Soggy kids meals, tiniest portion of beans (in a little sauce dip pot consisting of approximately 12 individual congealed beans, burned garlic bread, burned burger in a stale bun and overcooked steak. The sesame chicken was nice, but the rest was like something you'd expect at a wetherspoons. Poor quality, lukewarm or burned. Place was very quiet for a bank holiday weekend. Wouldn't recommend, wouldn't return. Definitely voting with our feet.

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Alison Hawkes . 2025-05-09

MORE AT Google

Really slow service, mediocre cold food that is widely over priced for what it is! Small chicken burger and chips for £20! Not even a side salad. Not particularly busy but loads of people waiting for their food. No waiter came to take our order, weren’t given menus when we sat down, drinks came about 40 minutes after ordering and some were missing. Won’t be coming back!

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Chloe Okoro . 2025-05-05

MORE AT Google

Samara was amazing with our bottomless brunch, super attentive, very friendly staff all round Have been here numerous times for brunch and would return again 💕

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Char Guy . 2025-05-04

MORE AT Google

Samara has been absolutely amazing during our bottomless brunch, so so polite and amazing with drinks, thank you so much!🤍

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Luke Thomas . 2025-05-04

MORE AT Google

I’ve come for a bottomless brunch as a coeliac it’s always a worry as sometimes I’m told things are gluten free but have ended up poorly, TGIs are brilliant and I’ve never had any issues

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Hoop N . 2025-05-02

MORE AT TripAdvisor

Always attentive at serving bottomless drinks. Nice food friendly staff. Always choose here for bottomless brunch. Food is nice too

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Cheryl T . 2025-05-02

MORE AT TripAdvisor

Great Spot, Great Burgers and excellent service from our waiter Luke who serves us cold Coronas with Lime ! Highly recommend this spot

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Sedgwick S . 2025-04-28

MORE AT TripAdvisor

Great meal… thanks for the service Luke !!

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Martin Hayes . 2025-04-28

MORE AT Google

Carl (and the yummy food) make this TGI's! Been to this TGI 4 times over last 2 years and 3 out of 4 times I've been served by Carl. He has great customer service & ensures you have an enjoyable time. The one time I didn't get served by him the service was poor & nearly put first time friends off returning but when I talked them into coming again & they got served by Carl they got the proper TGI experience. Food has always been delicious every visit. I like the TGI venue here although adult oreo milkshake is pricey (will get kids next time). Thanks Carl for always being a superstar (as my twins would say)!! We appreciate it, was fab to have a little catch up. Xx **Also, not sure if previous reviewer was referring to my 2 year old twins or not... We were not on a big table but at end when packing our baby bag (and left overs) for another long journey and trying to sort app my boy twin (who can be noisy at times as thinks he is a dinosaur) did climb onto seat at an empty table near another table then both stretched their legs by the entrance. I tried to apologise, not sure they heard. They are not 'ferral' but are 2 and had been stuck in the car for 3 long hours and had another 3 to go. However, I would never usually let them do that and do expect more from them but was trying to sort/pack bag, pack left overs, take one to the toilet and sort payment and app for kids eat free & they did not behave how I would normally allow or expect - I need to work on my multi tasking! Not sure if she means us or not. I hope not. Was only for a couple of minutes. The rest of the time they sat nicely and thanked Carl so hope she does not mean us! If it was us you are referring to and you read this, sorry again🥰 but they are normally good children and not 'ferral'! Thanks again Carl💗. I love TGI Friday's. 💗 Xx

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Nicky H . 2025-04-26

MORE AT Google

Enjoyed with family! Served by Harry who was very very helpful and friendly.

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Paula Wareham . 2025-04-26

MORE AT Google

Our server yesterday was Carl, he looked after us brilliantly, despite the big table causing a nuisance with their feral children running around making a mess. Carl helped me with my app so I could use my codes, kids ate free, food was lovely, he was polite and attentive, really made the difference to our visit. If he hadn't have been so good the noisy kids running around would have spoilt our visit. I had bottomless wings, and he kept me well stocked up until I was full, same with our refill drinks. Nothing was too much trouble. Would definitely recommend

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Nadine Wilkes . 2025-04-26

MORE AT Google

Jess our server was lovely. Made good recommendations. Me and my friend had a wonderful time and would definitely return. 10/10 :)

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Paige G . 2025-04-26

MORE AT TripAdvisor

Jess our sever was fab! She made sure we were happy throughout the trip. She gave her honest recommendations which were fab! 10/10 would recommend to a friend!!

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Amii C . 2025-04-26

MORE AT TripAdvisor

Jess was fantastic and a credit to the restraint nothing was too much trouble for her

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Sophie Speirs . 2025-04-26

MORE AT Google

Brilliant food and table service from Jess.

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ketleykyle . 2025-04-25

MORE AT Google

Really nice food and our waitress ‘Jess’ was really lovely and helpful.

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Jemma Begley . 2025-04-25

MORE AT Google

Excellent food. Great service from Jess. Would definitely recommend.

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Gemma Anslow . 2025-04-25

MORE AT Google

Jess was very helpful and took care of all our needs and was very polite and friendly.

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angie Stone . 2025-04-25

MORE AT Google

Jess was incredible for our bottomless brunch, great service!

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Lennon Broadfield . 2025-04-23

MORE AT Google

Very nice staff, food is very lovely!

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Emily Fletcher . 2025-04-21

MORE AT Google

Very attentive service by Jess. Drinks kept full and food was tasty and hot. A great meal and friendly team.

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Amie Jerromes . 2025-04-21

MORE AT Google

Nice food, Jess & the team were great

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KD C . 2025-04-20

MORE AT Google

Served by Jess, very pleasant and accommodating very enjoyable visit to tgi Fridays

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Sophie Rowley . 2025-04-20

MORE AT Google

Popped in for lunch. Food was excellent and the service from Luke was exceptional.

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Adrian Gunnell . 2025-04-19

MORE AT Google

Luke has been amazing today. He has been so helpful and absolute credit to TGI’s

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Rachel Martin . 2025-04-19

MORE AT Google

Really enjoyed our meals great service from our server Jess and worth the money

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Peter Davison . 2025-04-18

MORE AT Google

Served by Jess and she was amazing! Lovely service wouldn’t hesitate to come back again. 😊

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Gayle Jones . 2025-04-18

MORE AT Google

Friendly and approachable staff, delicious food and quick service - Jess was a great server!

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Vicky Humphreys . 2025-04-18

MORE AT Google

Great service from Luke and the team.

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Steven Reynolds . 2025-04-17

MORE AT Google

Good food and quick service from Luke

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Isabelle Ecclestone . 2025-04-17

MORE AT Google

Always love TGI's, however Lukes service was above and beyond what i normally get. He's a credit to the restaurant

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Ben Mewis . 2025-04-17

MORE AT Google

Had a lovely meal, great food and nice cocktails!! Luke really looked after us & gave amazing service. Will definitely be returning!

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Charl X . 2025-04-17

MORE AT Google

Luke was great. Looked after us all well. Made our sons birthday feel special

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Alex Jones . 2025-04-17

MORE AT Google

Our waiter, Luke, was really great and helpful with allergies.

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Frank Smith . 2025-04-17

MORE AT Google

Luke provided a great service. He made sure my son's allergies were catered for and offered alternatives when some options weren't avaliable.

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Shaleane Rafferty . 2025-04-16

MORE AT Google

Jess was outstanding could not help enough

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Manny Samra . 2025-04-16

MORE AT Google

Our server Luke was great, food was good and came quickly. Very good service

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Amir Jannaty . 2025-04-16

MORE AT Google

Luke was a great server! He knew how to help with all allergy requirement. Restaurant and food a bit cold. Very tasty though.

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Phillipa Hyett . 2025-04-16

MORE AT Google

The burger was undercooked, chicken stripes were overcooked and the food was lukewarm

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Christine . 2025-04-13

MORE AT Just Eat

Randomly decided to pop in for an early lunch with the family and was pleasantly greeted by Staff. We were seated, shown the menu, and had plenty of time to look through . Food was brilliant, great vibe in the place, and thought the staff on hand were brilliant, and made our visit ever more pleasant!

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Nav Sahota . 2025-04-13

MORE AT Google

The food and atmosphere was really good during my visit, Luke was a great help with service as well!! It was definitely worth the money I would say!

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Abigail Russon . 2025-04-12

MORE AT Google

Carl was an amazing waiter! Food came super quick and fresh! Really Enjoyed the house salad ate every bite!!!

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SML Longe . 2025-04-12

MORE AT Google

The experience at TGI’s Telford was truly amazing! I would defiantly recommend coming here again, the price of the food was definitely worth it and our server luke was a great help when it come to ordering our food and drinks

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Owen Horton . 2025-04-12

MORE AT Google

Great service, friendly staff & excellent food. Recommended.

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Lee Church . 2025-04-12

MORE AT Google

Good food & service as always. Kids love it.

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Farrah Meah . 2025-04-12

MORE AT Google

Served by Luke last few times we have visited. Great customer service and always happy to help

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Dan Dodd . 2025-04-09

MORE AT Google

Our server Luke was very attentive. Very helpful. Food was very good. Thanks Luke!

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Robert Davis . 2025-04-09

MORE AT Google

Luke was a great server, very attentive and polite. Food tasted electrical. Atmosphere was quiet but there was good, vibey music.

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Kat . 2025-04-09

MORE AT Google

Came for my sisters birthday food was amazing good portion thank you luke for your service

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Cerys . 2025-04-08

MORE AT Google

Came here for my daughters 17th birthday with the family, had smash cheeseburger and fries service was amazing waiter was friendly and polite thanks Luke. Will definitely be coming back here.

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Helen Bennett . 2025-04-08

MORE AT Google

Quick service, good food , polite and friendly staff thanks Luke for your service

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Kayla Bennett . 2025-04-08

MORE AT Google

Had smash burger and fries. Service was quick and efficient. Waiter was friendly and had a smile very polite thanks Luke. Will definitely be coming back.

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Michael Jones . 2025-04-08

MORE AT Google

Great food and great service from Luke!! Would highly recommend the burgers especially with the mozzarella dippers in them.

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Jack Brookes . 2025-04-05

MORE AT Google

Caitlyn was really nice, food was great

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Josh Roach . 2025-04-05

MORE AT Google

Went in for food and drinks and our server was caitlin who was lovely and provided excellent customer service.

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Elle Morrissey . 2025-04-05

MORE AT Google

Popped in after a shopping spree, welcomed by lovley staff. Quick service & delicious food! Carl was especially welcoming and made sure nothing was a problem especially when ordering something no longer on the menu! He went above and beyond for our son, told us about all offers, deals & making sure he had a lovley experience. A credit to the TGI team, Thankyou, will be returning & recommending.

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Catt Barker . 2025-04-05

MORE AT Google

steve was a great server and a great manager would come again!!!

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Caitlin Huxley . 2025-04-02

MORE AT Google

Delicious food served to us by Luke Oldham. Food came quickly, staff were friendly and we had a lovely experience. Would come again.

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Kelly Edge . 2025-04-02

MORE AT Google

Great, will be visiting again next time I'm in the area. Shakes are amazing.

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Samuel . 2025-04-02

MORE AT Google

Burger burnt, chips hard and as for the cheesecake it costs you about 70p per spoonful. A bit of a rip off to be fair.

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Paul . 2025-04-01

MORE AT Just Eat

Caitlin service is top tier definitely would come back again the food and drinks was served in good timing the food was amazing

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Nikeman2 . 2025-03-30

MORE AT Google

Delicious food, great atmosphere. Katlyn was fantastic with my dairy allergy and made sure I was catered for!

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Louisa Brown . 2025-03-30

MORE AT Google

Our bottomless brinch wad fab, our servr Luke kept the drinks coming. Food was amazing, and lots of choice. Will be back

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Ann Mcgladdery . 2025-03-29

MORE AT Google

Luke Oldham was our server, he was very quick and friendly, made us feel very welcome. Food was fantastic

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Amber-Jane Boniface . 2025-03-28

MORE AT Google

The quality of ingredients was outstanding.

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Oliver Nathaniel Clarke . 2025-03-28

MORE AT Google

Absolutely the best brunch I’ve been to

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Yvette Downs . 2025-03-28

MORE AT Google

Caitlyn was very helpful and provided great and quick service. Would definitely recommend coming here to anyone

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Ann-Marie Fox . 2025-03-28

MORE AT Google

I recently visited TGI Friday's in Telford with my two kids, and we had a lovely time! The food was good. While it was a bit quiet since we went early in the evening, the service was excellent, especially when it came to accommodating the kids

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Joe Luscombe . 2025-03-21

MORE AT Google

Slow service. No peas for child, with no substitute offered. 3 guests served, while 4th waited an extra 15 minutes - for a burger! Sugar overload on child's dessert, while adult sundae was inedible (removed from bill, thank you). Fortunately, the ribs were delicious, or this would be 2 star rating. You are struggling, tgif. Only 1/3 full on a busy Saturday lunch time. Get a grip.

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Lizzie D . 2025-03-15

MORE AT Google

Eli was immense. I am obsessed with them!!! They took such good care of us. This was my first bottomless brunch and Eli has made me want to visit again!! Such an amazing human being. Thank you, Eli 🥰

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Rachel Harryman . 2025-03-14

MORE AT Google

Food was amazing, drinks were fab and Eli our server was the absolute best. Nothing was too much for them. 100% 5 stars!!!

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Isobelle Felton . 2025-03-14

MORE AT Google

I was missing item off the order

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Alicia . 2025-03-06

MORE AT Just Eat

the chicken was overcooked, dry and we couldn't get a fork into it.

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Hayley . 2025-03-06

MORE AT Just Eat

Horrendous service. Only 6 tables being served in the whole restaurant took us 10 minutes to be seated then another 20 mins to get one out of three drinks. Ended up paying for the one drink and leaving before even ordering food. Terrible customer service.

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Jade Bowen . 2025-03-02

MORE AT Google

We attended for brunch for a birthday. Samara was amazing host, nothing was too much trouble. she really is an asset to the team here at TGI. Thankyou!

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Kirsty N . 2025-03-01

MORE AT TripAdvisor

We had the best waiter his name was Joel Gamble he was very accommodating and kind he made sure we had everything we needed and more I could not ask for a better waiter

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Mya J . 2025-03-01

MORE AT TripAdvisor

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