Based on 3.278 opinions finded in 4 websites
Based on 3.278 opinions finded in 4 websites
Nº 389 in 534 in Telford and Wrekin
Nº 9 of 14 American in Telford and Wrekin
Opinions
Great meal… thanks for the service Luke !!
Martin Hayes . 2025-04-28
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Jess was fantastic and a credit to the restraint nothing was too much trouble for her
Sophie Speirs . 2025-04-26
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Carl (and the yummy food) make this TGI's! Been to this TGI 4 times over last 2 years and 3 out of 4 times I've been served by Carl. He has great customer service & ensures you have an enjoyable time. The one time I didn't get served by him the service was poor & nearly put first time friends off returning but when I talked them into coming again & they got served by Carl they got the proper TGI experience. Food has always been delicious every visit. I like the TGI venue here although adult oreo milkshake is pricey (will get kids next time). Thanks Carl for always being a superstar (as my twins would say)!! We appreciate it, was fab to have a little catch up. Xx **Also, not sure if previous reviewer was referring to my 2 year old twins or not... We were not on a big table but at end when packing our baby bag (and left overs) for another long journey and trying to sort app my boy twin (who can be noisy at times as thinks he is a dinosaur) did climb onto seat at an empty table near another table then both stretched their legs by the entrance. I tried to apologise, not sure they heard. They are not 'ferral' but are 2 and had been stuck in the car for 3 long hours and had another 3 to go. However, I would never usually let them do that and do expect more from them but was trying to sort/pack bag, pack left overs, take one to the toilet and sort payment and app for kids eat free & they did not behave how I would normally allow or expect - I need to work on my multi tasking! Not sure if she means us or not. I hope not. Was only for a couple of minutes. The rest of the time they sat nicely and thanked Carl so hope she does not mean us! If it was us you are referring to and you read this, sorry again🥰 but they are normally good children and not 'ferral'! Thanks again Carl💗. I love TGI Friday's. 💗 Xx
Nicky H . 2025-04-26
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Enjoyed with family! Served by Harry who was very very helpful and friendly.
Paula Wareham . 2025-04-26
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Our server yesterday was Carl, he looked after us brilliantly, despite the big table causing a nuisance with their feral children running around making a mess. Carl helped me with my app so I could use my codes, kids ate free, food was lovely, he was polite and attentive, really made the difference to our visit. If he hadn't have been so good the noisy kids running around would have spoilt our visit. I had bottomless wings, and he kept me well stocked up until I was full, same with our refill drinks. Nothing was too much trouble. Would definitely recommend
Nadine Wilkes . 2025-04-26
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Brilliant food and table service from Jess.
ketleykyle . 2025-04-25
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Jess was very helpful and took care of all our needs and was very polite and friendly.
angie Stone . 2025-04-25
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Really nice food and our waitress ‘Jess’ was really lovely and helpful.
Jemma Begley . 2025-04-25
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Excellent food. Great service from Jess. Would definitely recommend.
Gemma Anslow . 2025-04-25
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Jess was incredible for our bottomless brunch, great service!
Lennon Broadfield . 2025-04-23
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Very attentive service by Jess. Drinks kept full and food was tasty and hot. A great meal and friendly team.
Amie Jerromes . 2025-04-21
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Very nice staff, food is very lovely!
Emily Fletcher . 2025-04-21
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Served by Jess, very pleasant and accommodating very enjoyable visit to tgi Fridays
Sophie Rowley . 2025-04-20
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Nice food, Jess & the team were great
KD C . 2025-04-20
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Popped in for lunch. Food was excellent and the service from Luke was exceptional.
Adrian Gunnell . 2025-04-19
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Luke has been amazing today. He has been so helpful and absolute credit to TGI’s
Rachel Martin . 2025-04-19
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Served by Jess and she was amazing! Lovely service wouldn’t hesitate to come back again. 😊
Gayle Jones . 2025-04-18
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Really enjoyed our meals great service from our server Jess and worth the money
Peter Davison . 2025-04-18
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Friendly and approachable staff, delicious food and quick service - Jess was a great server!
Vicky Humphreys . 2025-04-18
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Always love TGI's, however Lukes service was above and beyond what i normally get. He's a credit to the restaurant
Ben Mewis . 2025-04-17
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Good food and quick service from Luke
Isabelle Ecclestone . 2025-04-17
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Had a lovely meal, great food and nice cocktails!! Luke really looked after us & gave amazing service. Will definitely be returning!
Charl X . 2025-04-17
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Great service from Luke and the team.
Steven Reynolds . 2025-04-17
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Luke was great. Looked after us all well. Made our sons birthday feel special
Alex Jones . 2025-04-17
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Our waiter, Luke, was really great and helpful with allergies.
Frank Smith . 2025-04-17
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Luke was a great server! He knew how to help with all allergy requirement. Restaurant and food a bit cold. Very tasty though.
Phillipa Hyett . 2025-04-16
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Our server Luke was great, food was good and came quickly. Very good service
Amir Jannaty . 2025-04-16
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Jess was outstanding could not help enough
Manny Samra . 2025-04-16
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Luke provided a great service. He made sure my son's allergies were catered for and offered alternatives when some options weren't avaliable.
Shaleane Rafferty . 2025-04-16
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Randomly decided to pop in for an early lunch with the family and was pleasantly greeted by Staff. We were seated, shown the menu, and had plenty of time to look through . Food was brilliant, great vibe in the place, and thought the staff on hand were brilliant, and made our visit ever more pleasant!
Nav Sahota . 2025-04-13
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The food and atmosphere was really good during my visit, Luke was a great help with service as well!! It was definitely worth the money I would say!
Abigail Russon . 2025-04-12
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Carl was an amazing waiter! Food came super quick and fresh! Really Enjoyed the house salad ate every bite!!!
SML Longe . 2025-04-12
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The experience at TGI’s Telford was truly amazing! I would defiantly recommend coming here again, the price of the food was definitely worth it and our server luke was a great help when it come to ordering our food and drinks
Owen Horton . 2025-04-12
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Great service, friendly staff & excellent food. Recommended.
Lee Church . 2025-04-12
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Good food & service as always. Kids love it.
Farrah Meah . 2025-04-12
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Served by Luke last few times we have visited. Great customer service and always happy to help
Dan Dodd . 2025-04-09
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Luke was a great server, very attentive and polite. Food tasted electrical. Atmosphere was quiet but there was good, vibey music.
Kat . 2025-04-09
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Our server Luke was very attentive. Very helpful. Food was very good. Thanks Luke!
Robert Davis . 2025-04-09
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Quick service, good food , polite and friendly staff thanks Luke for your service
Kayla Bennett . 2025-04-08
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Had smash burger and fries. Service was quick and efficient. Waiter was friendly and had a smile very polite thanks Luke. Will definitely be coming back.
Michael Jones . 2025-04-08
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Came here for my daughters 17th birthday with the family, had smash cheeseburger and fries service was amazing waiter was friendly and polite thanks Luke. Will definitely be coming back here.
Helen Bennett . 2025-04-08
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Came for my sisters birthday food was amazing good portion thank you luke for your service
Cerys . 2025-04-08
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Great food and great service from Luke!! Would highly recommend the burgers especially with the mozzarella dippers in them.
Jack Brookes . 2025-04-05
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Went in for food and drinks and our server was caitlin who was lovely and provided excellent customer service.
Elle Morrissey . 2025-04-05
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Popped in after a shopping spree, welcomed by lovley staff. Quick service & delicious food! Carl was especially welcoming and made sure nothing was a problem especially when ordering something no longer on the menu! He went above and beyond for our son, told us about all offers, deals & making sure he had a lovley experience. A credit to the TGI team, Thankyou, will be returning & recommending.
Catt Barker . 2025-04-05
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Caitlyn was really nice, food was great
Josh Roach . 2025-04-05
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steve was a great server and a great manager would come again!!!
Caitlin Huxley . 2025-04-02
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Delicious food served to us by Luke Oldham. Food came quickly, staff were friendly and we had a lovely experience. Would come again.
Kelly Edge . 2025-04-02
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Great, will be visiting again next time I'm in the area. Shakes are amazing.
Samuel . 2025-04-02
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Burger burnt, chips hard and as for the cheesecake it costs you about 70p per spoonful. A bit of a rip off to be fair.
Paul . 2025-04-01
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Delicious food, great atmosphere. Katlyn was fantastic with my dairy allergy and made sure I was catered for!
Louisa Brown . 2025-03-30
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Caitlin service is top tier definitely would come back again the food and drinks was served in good timing the food was amazing
Nikeman2 . 2025-03-30
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Our bottomless brinch wad fab, our servr Luke kept the drinks coming. Food was amazing, and lots of choice. Will be back
Ann Mcgladdery . 2025-03-29
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The quality of ingredients was outstanding.
Oliver Nathaniel Clarke . 2025-03-28
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Absolutely the best brunch I’ve been to
Yvette Downs . 2025-03-28
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Caitlyn was very helpful and provided great and quick service. Would definitely recommend coming here to anyone
Ann-Marie Fox . 2025-03-28
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Luke Oldham was our server, he was very quick and friendly, made us feel very welcome. Food was fantastic
Amber-Jane Boniface . 2025-03-28
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I recently visited TGI Friday's in Telford with my two kids, and we had a lovely time! The food was good. While it was a bit quiet since we went early in the evening, the service was excellent, especially when it came to accommodating the kids
Joe Luscombe . 2025-03-21
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Slow service. No peas for child, with no substitute offered. 3 guests served, while 4th waited an extra 15 minutes - for a burger! Sugar overload on child's dessert, while adult sundae was inedible (removed from bill, thank you). Fortunately, the ribs were delicious, or this would be 2 star rating. You are struggling, tgif. Only 1/3 full on a busy Saturday lunch time. Get a grip.
Lizzie D . 2025-03-15
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Eli was immense. I am obsessed with them!!! They took such good care of us. This was my first bottomless brunch and Eli has made me want to visit again!! Such an amazing human being. Thank you, Eli 🥰
Rachel Harryman . 2025-03-14
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Food was amazing, drinks were fab and Eli our server was the absolute best. Nothing was too much for them. 100% 5 stars!!!
Isobelle Felton . 2025-03-14
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the chicken was overcooked, dry and we couldn't get a fork into it.
Hayley . 2025-03-06
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I was missing item off the order
Alicia . 2025-03-06
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Horrendous service. Only 6 tables being served in the whole restaurant took us 10 minutes to be seated then another 20 mins to get one out of three drinks. Ended up paying for the one drink and leaving before even ordering food. Terrible customer service.
Jade Bowen . 2025-03-02
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We attended for brunch for a birthday. Samara was amazing host, nothing was too much trouble. she really is an asset to the team here at TGI. Thankyou!
Kirsty N . 2025-03-01
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Great service from Joel. Friendly and very prompt with our orders. Would recommend the TGI Fridays in Telford for the family.
Luke J . 2025-03-01
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We had the best waiter his name was Joel Gamble he was very accommodating and kind he made sure we had everything we needed and more I could not ask for a better waiter
Mya J . 2025-03-01
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Caitlin was amazing, she made sure everything was delivered to our table and so lovely
Megan Churm . 2025-02-26
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Had a bottomless brunch here, hosted by our server Caitlin! Really quick service, never went without a drink! Thank you :)
Anna Poole . 2025-02-26
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Caitlin was amazing, great and quick service :)
Libby Davies . 2025-02-26
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The bottomless brunch here is great! Caitlin our server was lovely
Amy Brady . 2025-02-26
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Good but not great. First time visiting a TGI’s in about 10 years. No peas, no mozzarella sticks, no strawberries, no banana no berries. So didn’t massively affect what we ate but did have to change children’s order. Were there for a birthday which was mentioned on booking but nothing was done that was special so I didn’t know if I missed something. Staff were friendly and patient and there was a good deal on 2 for 1 cocktails!
J H . 2025-02-20
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Came in here with a friend, had an incredible time and was treated with nothing but perfection from their bartender, Samara, can give nothing but praise to this incredible woman!
Lennon B . 2025-02-18
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we went for a bottomless brunch and samara was amazing making the drinks and running them, the girl can do everything! would definetly come back for her and recommend her to others x
Caitlin H . 2025-02-18
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Caitlin was very welcoming and friendly !
Katie Edwards . 2025-02-15
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Amazing service and cocktails thankyou caitlin!
Lauren Harmer . 2025-02-15
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Fabulous service from Caitlin, would definitely recommend her, made our experience so great! X
Hanna Provan . 2025-02-15
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Missing coleslaw. Food cold. No glaze on ribs tasteless. Completely different than eating in the restaurant 😔😔
Rafael . 2025-02-15
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Order did not arrive but I was still charged.
Luke . 2025-02-14
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Maitress cleaning tablea round us and amell the cleanner stuff very strong and is not good when u go to the restaurant to eat smellkng cleaning stuff
Caio Spaventti Kaio カイオ . 2025-02-08
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Had a great lunch out today - service was fantastic, food was delicious and the atmosphere was really good. The team went out of their way to make sure our little one has a great time and dealt with her allergy brilliantly, thank you so much guys :)
Steve Smith . 2025-02-04
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It was absolutely lovely albeit coulda been a little hotter because I only live 3/4 mins from store
Tony . 2025-02-02
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Half my food did not come. Tgis sent the wrong food and was absolutely freezing
Reece . 2025-01-31
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food took nearly an hour to arrive and half my order was missing and the food that did arrive looked like it had been thrown together really disappointed because when I visit on person the food is lovely and great quality.
kathryn . 2025-01-31
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Great service by girl called caitlin. Happy to help and has lovely smile
Laura Read . 2025-01-27
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Food was fantastic, we went for the bottomless wings, the waitress, Caitlin, was polite and attentive. Really enjoyed our visit
carl reynolds . 2025-01-27
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Excellent service on Saturday by Luke - Drinks were to die for and service was exceptional, will be back!!!
Staphanie Chidlow . 2025-01-25
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First time visiting a TGI and it wasn't a great first impression. It was fairly quiet when we arrived and taken to our table maybe 8 other tables filled, 10 minutes later a server appeared to take drink and by this point food orders. Almost £30 for a sirloin steak, and upgrading to the surf n turf for an additional £5 gets you three shrimp added to your meal. The food is nice dont get me wrong but its nothing spectacular. Even with how hard inflation is hitting businesses this neal out still felt overpriced at nearly £100 for two people The staff are all polite.
Jack Salt . 2025-01-24
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Missing a meal at £17 not happy won’t even answer phone how hard is it to put something in a bag
Cheryl . 2025-01-23
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Food was freezing cold. The pie was hot and the food was cold
Alan . 2025-01-23
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We had three of the smash burgers and they were borderline inedible, the fries were good but the burger was burnt and extremely salty. I only ate half before giving up, we were quite hungry so we gave them a go but it was really disappointing. We weren’t checked on till we were finished despite being one of only two tables in the restaurant, so we just tried to get on with it. We are not ones to complain but mentioned the saltiness and there wasn’t really any effort to apologise so we just paid and left to have a drink elsewhere. With the heating being broken, I don’t even know why they bothered staying open
Sydney Larkin . 2025-01-22
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Unbelievably overpriced food, much better value from some places close by. Service is good and friendly staff here but starters all going on £10 each for maybe 3 items on the plate and burgers all almost £20 each. Dear night out nowadays for a known chain
Laura JP . 2025-01-12
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the food was freezing cold and the fries were un edible as they was really hard
Michaella . 2024-12-30
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Food was cold, fries didn’t come with one of the meals.
Erin . 2024-12-29
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Extremely expensive hamburger, so-so prices are sky high It's so cold inside that you have to stay in jackets, the only word is crap!
TOM . 2024-12-29
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Good service and atmosphere. Foods ok
D Records . 2024-12-29
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Food arrived absolutely freezing cold! Not sure whether that’s down to the driver taking other orders or the restaurant using rubbish cardboard boxes to deliver food in! Either way it’s cost me £40 for the meal and nobody has ate it
Charlotte . 2024-12-28
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I recently had a disappointing experience at your restaurant last week, due to the service provided by a waiter named Sarah. From the moment we were seated, Sarah was extremely pushy. She rushed us through our orders, constantly suggesting more expensive items, and seemed impatient when we needed more time to decide. This aggressive approach made our dining experience uncomfortable and unenjoyable. I hope management can address this issue to ensure better service in the future.
Anime Watcher . 2024-12-22
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Caitlin was lovely, very friend and attentive.
Maddie Pettitt . 2024-12-21
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Lovely time, Caitlin's service was great!
Lara Wallace . 2024-12-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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When we went in there were young teenagers vaping on one side of the room, when our food came we were missing items and drinks had been missed, somehow the beans were overcook and hard most of the rest of the food was cold which baffled me as the place was almost empty so shouldn't have been any delay overall a terrible experience and not worth the money or any money at that