TGI Fridays in Telford and Wrekin

Burger burnt, chips hard and as for the cheesecake it costs you about 70p per spoonful. A bit of a rip off to be fair.

Delicious food, great atmosphere. Katlyn was fantastic with my dairy allergy and made sure I was catered for!

Caitlin service is top tier definitely would come back again the food and drinks was served in good timing the food was amazing

Our bottomless brinch wad fab, our servr Luke kept the drinks coming. Food was amazing, and lots of choice. Will be back

Luke Oldham was our server, he was very quick and friendly, made us feel very welcome. Food was fantastic

The quality of ingredients was outstanding.

Absolutely the best brunch I’ve been to

Caitlyn was very helpful and provided great and quick service. Would definitely recommend coming here to anyone

I recently visited TGI Friday's in Telford with my two kids, and we had a lovely time! The food was good. While it was a bit quiet since we went early in the evening, the service was excellent, especially when it came to accommodating the kids

Slow service. No peas for child, with no substitute offered. 3 guests served, while 4th waited an extra 15 minutes - for a burger! Sugar overload on child's dessert, while adult sundae was inedible (removed from bill, thank you). Fortunately, the ribs were delicious, or this would be 2 star rating. You are struggling, tgif. Only 1/3 full on a busy Saturday lunch time. Get a grip.

Luke with the brown hair was great, quick and efficient service would defo come again if i was guaranteed to be served by him!

Eli was immense. I am obsessed with them!!! They took such good care of us. This was my first bottomless brunch and Eli has made me want to visit again!! Such an amazing human being. Thank you, Eli 🥰

Food was amazing, drinks were fab and Eli our server was the absolute best. Nothing was too much for them. 100% 5 stars!!!

I was missing item off the order

the chicken was overcooked, dry and we couldn't get a fork into it.

Horrendous service. Only 6 tables being served in the whole restaurant took us 10 minutes to be seated then another 20 mins to get one out of three drinks. Ended up paying for the one drink and leaving before even ordering food. Terrible customer service.

Great service from Joel. Friendly and very prompt with our orders. Would recommend the TGI Fridays in Telford for the family.

We attended for brunch for a birthday. Samara was amazing host, nothing was too much trouble. she really is an asset to the team here at TGI. Thankyou!

We had the best waiter his name was Joel Gamble he was very accommodating and kind he made sure we had everything we needed and more I could not ask for a better waiter

The bottomless brunch here is great! Caitlin our server was lovely

Caitlin was amazing, great and quick service :)

Caitlin was amazing, she made sure everything was delivered to our table and so lovely

Had a bottomless brunch here, hosted by our server Caitlin! Really quick service, never went without a drink! Thank you :)

Good but not great. First time visiting a TGI’s in about 10 years. No peas, no mozzarella sticks, no strawberries, no banana no berries. So didn’t massively affect what we ate but did have to change children’s order. Were there for a birthday which was mentioned on booking but nothing was done that was special so I didn’t know if I missed something. Staff were friendly and patient and there was a good deal on 2 for 1 cocktails!

Came in here with a friend, had an incredible time and was treated with nothing but perfection from their bartender, Samara, can give nothing but praise to this incredible woman!

we went for a bottomless brunch and samara was amazing making the drinks and running them, the girl can do everything! would definetly come back for her and recommend her to others x

Amazing service and cocktails thankyou caitlin!

Missing coleslaw. Food cold. No glaze on ribs tasteless. Completely different than eating in the restaurant 😔😔

Caitlin was very welcoming and friendly !

Fabulous service from Caitlin, would definitely recommend her, made our experience so great! X

Order did not arrive but I was still charged.

Maitress cleaning tablea round us and amell the cleanner stuff very strong and is not good when u go to the restaurant to eat smellkng cleaning stuff

Had a great lunch out today - service was fantastic, food was delicious and the atmosphere was really good. The team went out of their way to make sure our little one has a great time and dealt with her allergy brilliantly, thank you so much guys :)

It was absolutely lovely albeit coulda been a little hotter because I only live 3/4 mins from store

Half my food did not come. Tgis sent the wrong food and was absolutely freezing

food took nearly an hour to arrive and half my order was missing and the food that did arrive looked like it had been thrown together really disappointed because when I visit on person the food is lovely and great quality.

Food was fantastic, we went for the bottomless wings, the waitress, Caitlin, was polite and attentive. Really enjoyed our visit

Great service by girl called caitlin. Happy to help and has lovely smile

Excellent service on Saturday by Luke - Drinks were to die for and service was exceptional, will be back!!!

First time visiting a TGI and it wasn't a great first impression. It was fairly quiet when we arrived and taken to our table maybe 8 other tables filled, 10 minutes later a server appeared to take drink and by this point food orders. Almost £30 for a sirloin steak, and upgrading to the surf n turf for an additional £5 gets you three shrimp added to your meal. The food is nice dont get me wrong but its nothing spectacular. Even with how hard inflation is hitting businesses this neal out still felt overpriced at nearly £100 for two people The staff are all polite.

Food was freezing cold. The pie was hot and the food was cold

Missing a meal at £17 not happy won’t even answer phone how hard is it to put something in a bag

We had three of the smash burgers and they were borderline inedible, the fries were good but the burger was burnt and extremely salty. I only ate half before giving up, we were quite hungry so we gave them a go but it was really disappointing. We weren’t checked on till we were finished despite being one of only two tables in the restaurant, so we just tried to get on with it. We are not ones to complain but mentioned the saltiness and there wasn’t really any effort to apologise so we just paid and left to have a drink elsewhere. With the heating being broken, I don’t even know why they bothered staying open

Unbelievably overpriced food, much better value from some places close by. Service is good and friendly staff here but starters all going on £10 each for maybe 3 items on the plate and burgers all almost £20 each. Dear night out nowadays for a known chain

the food was freezing cold and the fries were un edible as they was really hard

Good service and atmosphere. Foods ok

Extremely expensive hamburger, so-so prices are sky high It's so cold inside that you have to stay in jackets, the only word is crap!

Food was cold, fries didn’t come with one of the meals.

Food arrived absolutely freezing cold! Not sure whether that’s down to the driver taking other orders or the restaurant using rubbish cardboard boxes to deliver food in! Either way it’s cost me £40 for the meal and nobody has ate it

I recently had a disappointing experience at your restaurant last week, due to the service provided by a waiter named Sarah. From the moment we were seated, Sarah was extremely pushy. She rushed us through our orders, constantly suggesting more expensive items, and seemed impatient when we needed more time to decide. This aggressive approach made our dining experience uncomfortable and unenjoyable. I hope management can address this issue to ensure better service in the future.

We dropped in to this restaurant on an off chance after doing some Christmas shopping Telford shopping centre - all other restaurants near by were full but we were able to get a table at TGI’s without problem! We were greeted and shown to our table by some of the very nice and friendly waiting staff. Our starters came quickly, they were ok but served cold. Our main meal came, my wife had the steak (£28) and I had the chicken burger (£20). On the side of both meals was some very thin & salty fries. My wife’s steak was a very thin minute steak, which she ordered medium-rare (it came well done) and was tough and chewy (this was £28). I had the chicken burger, I cut it in half and it was clear to see that it was very under cooked and not far off raw in the middle (this was £20) - I called the waitress over and she agreed that it wasn’t cooked, and it was duly sent back. By the time it had come back my wife had eaten half of her meal and left the rest due to poor quality of steak and side salad. On checking out my returned meal I could see that my chicken had been sliced in half and re-cooked, and this time it was over cooked. The bill came and before I could complain the waitress had said that she would remove the burger off the bill, which I was relatively pleased with - final bill was still over £80. Overall not a pleasant experience at TGIs and regret walking in to this place - and also worth adding is that it was very cold in the restaurant as well, which made it uncomfortable to be in there, didn’t remove our jackets - I now know why we was able to walk in and get a table straight away! I have been in other TGIs up & down the UK and they have been a really good experience, however my review of the Telford TGI’s is the complete opposite, I will never go to this restaurant again, this has to be one of the worst meals we have ever experienced eating out - the only saving grace was how friendly and helpful the young lady (waitress) was who server us!

Caitlin was very friendly, efficient, attentive and welcoming. We unanimously agreed (a party of 7) that we thoroughly enjoyed our experience. We would all return here again!

Caitlin was lovely, very friend and attentive.

Lovely time, Caitlin's service was great!

Caitlin, a really friendly server getting everything done. Super quickly

Great place to have a meal with friends or family and definitely both at the same time.

In life there are 3 Certainties: Death, Taxes (we have a Labour Government) and TGI going into administration! It’s a constant occurrence. Why? Well making cocktails which definitely have no alcohol in them could be a start. Food which is mind blowing in price and bang average in quality; could be another reason. I will not be in here again. So. Just more tax and death to look forward to then.

This was possibly the worst experience I have ever had in a restaurant.I will never return. Two attempts at cooking my steak it was dry tough and inedible both times,asked for a side salad and received a tasteless concoction of stale diced salad I would not have given a dog to eat .Wedges of lettuce on my plate were limp and brown stalk on the end and loads of other issues to mention

I recently visited TGI Fridays Telford, and unfortunately, my experience was disappointing. First, We ordered two burgers, and both came with burned meat, which was a real letdown. I also requested a Coke refill twice, but despite the restaurant not being busy at all—there were plenty of empty tables—I never received it. To make matters worse, they still tried to charge me for the refills, which felt frustrating and inconsiderate. Additionally, the temperature was uncomfortably cold inside, making it hard to relax and enjoy the meal. Considering how empty the place was, it was surprising that the service and ambience didn't meet expectations. Overall, it was a lacklustre visit, and I was left disappointed by both the food and service.

1st time at a tgi friday. Ordered the mac n cheese as a side and it was....odd. I asked if it was normally like this and the person I asked didn't come back to our table. When the bill came it was someone else so I asked again and they said "it's OK, we've taken off 10%". When I asked again if it was normally like this the sever said "I don't know " The mac n cheese had no cheese sauce, it was cold pasta with what looked like a slice of fake cheese melted on the top but the highlight was all the oil that I poured out on to the side plate. Mac n cheese cost £6.90 the 10% was £5.63 Very disappointing tgi

Was served by jordan at the bar before heading to our table, recommended great cocktails and food!

Samara was amazing we came here drinks, Long Island was to die for and the service was excellent we had sesame chicken and an ulitimate grill which tasted lovely and ended having a brilliant night with my business friends.

Jordan was absolutely amazing. Really attentive and excellent customer service

Amazing experience and Jordan was so friendly and helpful

We arrived and jordan was very welcoming and friendly to my kids great customer service. Thanks Jordan and team. Wish you all the best in the future

The service we received from Samara was exceptional. Whenever we needed a top of of drinks they were brought to the table without even asking! Food was top notch. Never eaten so much chicken was just amazing and every plate was so full as well! Would come back 100%

I really wouldn’t recommend, paid all that money for cold food, the extra portion of chips I ordered was laughable with the amount of chips they put in the box, I opened it and thought they’ve either ran out of chips or someone’s ate most of chips for me! Ridiculous, won’t be wasting my money here again I’m afraid.

Bottomless brunch today for my friend’s birthday! Excellent, attentive service and food was super! Thank you Joel :)

Food was good enough, bit spenny though. Atmosphere was alright for half 2 on a Saturday. My left sock had more charisma than our server. I'm surprised he knew how to breath without having to ask someone.

Had bottomless brunch, food was 10/10, speedy service, polite attentive servers! Great veggie and vegan options too! Thankyou Harry and Joel! Xoxo

Luke was a gracious and welcoming host. The drinks were plentiful and delicious, the chicken strips tender and crisp. A thoroughly successful bottomless brunch, we recommend it but only if Luke is on shift <3

Visited on a Wednesday evening. Quiet atmosphere but very attentive staff. Especially Caitlin our waitress. Good was impeccable. Refillable soft drinks. Couldn’t fault it.

Great food, amazing atmosphere and such lovely staff. Props to Steve and Samara for the smashing service!

Banging food, had a beef burger, fudge cake and a Guinness. Samara and Steve have been very pleasant, smashing service.

Came in for a meal with my family to celebrate my sons birthday, service was quick and polite, our waitress Jordan was very professional and always making sure our drinks were stocked up and we were okay, food was delicious, desserts were also good, they even gave my son a birthday cake and a song for his birthday, will definitely be coming again! Thank you TGI’s and thank you Jordan!

Absolutely great afternoon out for a family birthday bottomless brunch. Carl our waiter was brilliant at keeping us entertained.

the food was hard and freezing it had clearly been sat out! definitely will nit be getting from here again!

Greeted at the front door quickly and seated straight away. Drinks came quickly and were really tasty and same for food! Joel was very attentive and made the experience even more enjoyable, a credit to the team!

Has gone downhill from when it opened which is a shame as we love TGI'S

Should've gone to maccies! Same amount of food and quality for half the price! First and last time I'll go to a tgi Fridays. The chicken strips were ok, but for £20 the fries were cold and hard, and get more at mc Donald's. Honestly disappointed with the quality of the food for the amount I paid!

Very good customer service considering we turned up with a table of 13 people without prior booking. We were made welcome and given the option to order on the app so that we could split our bill easier - this was fab for the size of the group but did mean our food came out at different times to eachother. The table we were at was big enough for all of us to be able to chat to eachother without disturbing other tables and we thoroughly enjoyed our food and drinks. Thank you to the staff who looked after us on Sunday 27/10/24.

the food is burnt and not suitable for eating

We ordered for delivery TGI Fridays for lunch today. It was awful. Couldn't eat it. The food was burnt and the hot dogs were old and hard to bite. Disgusting!!!!

Great place to eat, family friendly and awesome service from Joel. Would definitely recommend to family and friends..

What a half soaked effort . Very disappointed with today’s visit . We were literally the first people in the place and I’d hate to see how they cope when it is busy . 1. Restaurant was very cold . 2. My chicken sat under the serving lights for 12 minutes ( I timed it ) . By the time it came out it was like warm . 3. Fries sat there for same time and were all virtually cold . 4. Meals were all served except one and we were half way through ours before it came . 5. No apology other than it took longer to cook - not sure how as we had ordered other burgers . But they did add another patty . 6. No one asked if we enjoyed the meal. 7. Took over half an ho our food to be served I spoke to them at the time re delay to meal and to be honest by the time I left I simply couldn’t be bothered to raise it again as i was freezing cold and totally cheesed off. There seemed no one could be bothered . Won’t be rushing back .

The food arrived stone cold, absolutely no warmth to it at all. It was served in containers far too big, we ordered wall to wall chicken, and it was exactly that, it rattled around the 2 boxes, the sauces were stuck to the box, there was no greaseproof paper between items, the two slices of cheesecake had been tipped up and were mashed together, again nothing to separate or protect. All the fries were cold, again in boxes much too large. This was a treat meal, it was anything but ....

Very expensive not much food for the cost

Came here for food and had Caitlin as our waitress. Food was really nice, all staff were friendly but caitlin was great, every restaurant needs a waitress like caitlin we will definitely be coming back again if she is working she really made our night!

Social night out, the service from Joel was excellent was too much trouble. Service with a smile, thank you Joel 😊

Thanks Joel for the great service 👍

i visited the restaurant earlier this week and was excellently served by caitlin who was attentive and helpful throughout my entire experience. the food was excellent and all needs were met perfectly by caitlin

The girl who served us (Caitlin I believe) was incredibly polite. Her service felt very accommodating, and it completed the experience overall.

Lovely meal and great service. Shout out to Lennon who was on ur fab waiter and very accommodating.

Staff were pleasant enough but service quite slow and wasn't that busy. The price for food is way above what it should be. I had a glazed chicken burger which was ok but the fries were way to salty. Couldn't eat them all. When asked why so much salt. Was informed it was seasoning. No it was too much salt. Will not go back again.

Edit: Dropping to 2 stars! 2-for-1 cocktails is an absolute joke when they charge you £16 for 1 cocktail!! This place is just a rip off. Save your money and eat somewhere else. --- Never been to a TGI Friday before so was looking forward to trying it. It was OK. Food was nice enough but nothing special. Seemed to have a long wait for everything (including the bill at the end of the meal) even though it was fairly quiet. Seemed quite expensive too. Will probably go again, but not overly fussed about it.

Ok food Great service Little pricey for what it is

Not one for reviews but credit where it's due. Visited on Friday and was served by Steve. We received efficient, friendly and helpful service. All staff were proactive and made us feel welcome. I ordered sesame chicken which was delicious. Portion was large for me (and I have a good appetite). They catered for our daughter's allergies very well. They even adapted a dessert she wanted so that she could enjoy a 'proper pudding' - most restaurants nearby don't accommodate her dietary needs, so she was over the moon. Will definitely be visiting again, thank you!

Had a great meal in TGIs Telford tonight. Service by Jordan was 5 star 😁

Very good service polite and excellent customer service

I recently visited TGI Fridays and had a great time! The food was amazing as always. Special thanks to Jack, our server, who was fantastic. He was attentive, friendly, and made sure we had everything we needed throughout the meal. Jack’s excellent service definitely made the visit more enjoyable. I’ll definitely be back!