Based on 2.824 opinions finded in 4 websites
Based on 2.824 opinions finded in 4 websites
Nº 441 in 534 in Telford and Wrekin
Nº 11 of 14 American in Telford and Wrekin
Opinions
Lovely delivery drive she was very polite
Aimeé . 2024-10-05
MORE AT Just Eat
Popped in, good service, good food
Chris Jones . 2024-10-04
MORE AT Google
Great place to eat clean and tidy staff are very friendly and helpful.
Robert Baker . 2024-10-03
MORE AT Google
They got my order wrong and delivered it late i had ordered beans and got gravy and the gravy spilt everywhere
Tilly . 2024-09-29
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Food was hot on arrival great value
Shelly beech . 2024-09-27
MORE AT Google
we originally got quoted a delivery time an hour before it was eventually delivered if they or delivery drivers are that busy don't state a certain time and push it back continuously as it's very frustrating!
Andrew . 2024-09-27
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Been coming here for awhile seemed to be the better kfc in the area. Had come in July and missed parts of my order off. Instead of coming back I had a note put down in the recovery book. I’ve been today ordered my food and payed and remembered I was owed stuff form before I gave the number (015104). To be told you only had 30 day period to reclaim. This was not mentioned when I rang in July otherwise I would have claimed it. The team that was at the till said they can’t do nothing about it now. To top it off I ordered 2 large pop chicken today so why was I given small ones for.
Jassa Singh . 2024-09-27
MORE AT Google
Good food for a KFC, good service as well.
ashley watson . 2024-09-25
MORE AT Google
Ordered from KFC: Negatives- Paid an extra £2.59 for a chicken fillet which I did not receive also there were no dips included when I had ordered them which I am not very happy about. Positives- delivery driver was very nice .
Luke . 2024-09-24
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The food was okay, lukewarm at best but I’m disappointed they forgot my cookie so that’s nearly £2 gone because of their carelessness.
Alfie . 2024-09-23
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missing a peace of original chicken and also 2 hot wings missing.
mike . 2024-09-22
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Sevenup had obviously been watered down. Burger was ok but chips were awful. Haven't had a KFC for years and if that's todays standards not sure I will even be back.
Lesley Goodwin . 2024-09-22
MORE AT Google
The order wasn't delivered at all so I'm assuming you will refunding the full amount paid
Robert . 2024-09-21
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hot lovely food and a very pleasant delivery driver
Michelle . 2024-09-20
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Awful! Trench Lock Ordered a 10 piece family feast bucket meal. 2 large sides Beans and Corn. Received the smallest chicken drumsticks and 2 small beans. Total with delivery £35 Called the store informed them what was delivered. Was told that they had been told only to send out drumsticks because there is a shortage of thigh and waiting for a delivery. Response regarding the corn, well I saw them go and collected it. The store person was initially polite but no apology offered. My husband became angry and said what we received was not worth £35 (£5 delivery) to which the crew member who sounded very young replied well I was going to give you something free but if your going to speak like that. We didn’t want freebies, we wanted what we ordered including chicken to the value of the order. KFC need to work on customer service, the immature response with no apology to any person let alone someone in their 60s is unacceptable. Needless to say we won’t be buying anything from any KFC store in the future.
Debbie H . 2024-09-20
MORE AT TripAdvisor
It didn’t even turn up! I want a refund!
Dan . 2024-09-15
MORE AT Just Eat
Driver he was gone go whit another order,food supposed to be came 20:50 was came 21:20.food was cold.im very unhappy whit it ,because I was expecting hot food not cold.
Jola . 2024-09-14
MORE AT Just Eat
Awful. Only two meals of four delivered can only assume he kept the rest. Do not use
Nicki . 2024-09-12
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I asked for drumsticks and they did it
Jamie . 2024-09-09
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Nice food. Missing 2.99 wraps from last year tbh. But still like small wraps from kfc savers menu.
Aleksandrs Guscins . 2024-09-08
MORE AT Google
food arrived late, Tower burgers were cold, hash browns.. well looked like they were found down the back of the fryer. fries were unseasonal and flavourless and yet again cold.
Antony . 2024-09-08
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Delivery quite a long time and kept changing, plus missing items. Driver was very polite.
Joshua . 2024-09-08
MORE AT Just Eat
We used the drive thru which operated well with the menu items cooked to usual standard
Mark Turner . 2024-09-06
MORE AT Google
Visited 06/09/3024, been coming here for years. No personality as tills removed. Order a 2 piece with mini fillet, get 2 drum stick and something just slightly bigger than a nugget. Asked and advised that that is correct. Never again. I will cook my own as chicken is not expensive to buy and cook yourself.
Barry Millward . 2024-09-06
MORE AT Google
I haven't received my order from KFC, even though it said its been delivered. So I would like a refund please.
Angela . 2024-08-31
MORE AT Just Eat
Everything was absolutely okay, apart the map, it’s giving wrong direction and poor driver knocked on wrong doors. Please improve your maps.
N . 2024-08-31
MORE AT Just Eat
i orderd a Regular Popcorn Chicken Meal and they forgot to give me my 7UP can
Connor . 2024-08-26
MORE AT Just Eat
Think it's the best kfc in telford friendly staff. Food was just right.
Allie Cresswell . 2024-08-25
MORE AT Google
Delivery later than asked but food was piping hot & order spot on
Dave . 2024-08-23
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Chicken was awful. Prompt delivery though.
Jessica . 2024-08-20
MORE AT Just Eat
Greasy and over fried. Poor service. Rude staff. Free human hair with every meal! Avoid!
Steve Murphy . 2024-08-16
MORE AT Google
portion has shrunk, fries not brilliant a lot of bad ones. not much for money
jonathan . 2024-08-16
MORE AT Just Eat
Food never turned up even states delivered but not to my door good job I have a ring door bell for proof
Trevor . 2024-08-12
MORE AT Just Eat
Messed the order up put the hot chicken fillet on the filet burger so meal was wasted
John . 2024-08-10
MORE AT Just Eat
The kids meals don’t come with the pineapple sticks like it said it was going to
Elizabeth . 2024-08-08
MORE AT Just Eat
My husband went to get himself some chicken only to be told you have to order & pay via I pad with card & no longer takes cash? Why? You lost trade because of this, not many people can do this. Needless to say a very pissed off hubby, who says he will no longer have KFC anymore & buy his chicken from the shops!!
Pam Harris . 2024-08-03
MORE AT Google
KFC along with the majority of fast food franchises serves a purpose. Food is ok, staff ok.
Stacy Picken . 2024-08-03
MORE AT Google
Delivery was quick, but the food wasn’t very warm and the chicken in the burger tasted off and had a very strange texture. One bite and had to throw it away!
Madeleine . 2024-07-30
MORE AT Just Eat
ordered over £50 worth of food only to be delivered somebody else's £13 order!! not happy at all!! hungry kids at this present time
Stewie . 2024-07-26
MORE AT Just Eat
it didnt even turn up, it was marked as delieved but I havernt received any of my food items.
Laura . 2024-07-20
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Don't listen to instructions about order
Jenna . 2024-07-20
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It is what it is but I prefer Trench to all the others.
Graham Edwards . 2024-07-19
MORE AT Google
Handy EV chargers which is what I wanted.
william armstrong . 2024-07-19
MORE AT Google
lovely and hot wings we really enjoyed them.thank you
Tearaj . 2024-07-19
MORE AT Just Eat
lovely and hot and order was all there, very happy this time round
Tearaj . 2024-07-17
MORE AT Just Eat
Great staff kian and Harry are very friendly
Kian Lewis . 2024-07-15
MORE AT Google
my meal didn't turn up..not happy..
Craig . 2024-07-14
MORE AT Just Eat
The maps took the driver to the wrong address. Not his fault. I submitted a note after it didn’t arrive, but he managed to find the address in the end - so please ignore. Kudus to the driver 👏🏼
Jonathan . 2024-07-14
MORE AT Just Eat
gravy missing so whole meal then felt a bit dry, disappointed.
mike . 2024-07-12
MORE AT Just Eat
Had to ring resturant as forgot half the food and couldn't redeliver it
Kate . 2024-07-10
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Meal was almost cold, we had the 6 piece sharing bucket all the chicken was legs No breast meat whatsoever! Very disappointed with meal, chips were cold and limp and chicken was barely warm. Won’t bother ordering again. £22.99 for 6 lukewarm chicken legs and 4 cold limp chips!!! Waste of money!
Maria . 2024-07-10
MORE AT Just Eat
I ordered Sparkling Water but Still was delivered. A common error - a depressing lack of attention to detail. Could do better.
Mark . 2024-07-09
MORE AT Just Eat
Appauled at the service, we came in at 22:20 apparently they have no chicken at all after being told they have mini fillets only, yet there was about 6 cars in the drive thru getting served. not even chips apparently but i could see them in the back… appauled not even an apology after saying there was chicken. poor management
Leila Morgan . 2024-07-06
MORE AT Google
I received the wrong order that didn't even amount up my submission. I had driven to the location my food was delivered from to discuss and request a exchange/refund, no help provider due to the order made through Just Eat. super let down with no real customer service provided.
Owen . 2024-06-30
MORE AT Just Eat
Chips stale just warm up . Wrap cold
Sharan . 2024-06-28
MORE AT Just Eat
Very nice and clean inside sitting room also free parking
imran Aslam . 2024-06-24
MORE AT Google
Didn't even get my order even tho I payed by card it said delivered on the app but no food to be seen
Ryan . 2024-06-24
MORE AT Just Eat
Better than I have received in a while. Hot, correct and on time.
Alayna . 2024-06-23
MORE AT Just Eat
I waited almost an hour for my food to be delivered as the delivery time kept getting pushed back. Then when my food arrived it was the completely wrong order with nothing included that I had paid for. Very disappointing.
Rhys . 2024-06-14
MORE AT Just Eat
Dip is missing, rice are is half container and cold
Miss . 2024-06-14
MORE AT Just Eat
The first impression upon entering was a dirty, greasy table. The second impression is the disgusting service of the person who brought the food. The third one is the sandwiches I ordered with my son, they don't resemble anything on the KFC menu. The chicken fillet was overcooked and looked like it had been cooked several times. Cold and terribly made sandwich. I asked for a second one and I got the same one and once again it was cold. While I was sitting and eating, I saw flies flying around my table. In the place where food is served, it is unacceptable for flies to spread germs. I don't recommend this place. This place should be closed or the manager should be changed because the service is the same as the manager. All staff need to be replaced or re-trained in discipline.
Pablo Rider . 2024-06-13
MORE AT Google
Very slow service place was empty an still waited 12min for a snack box an a fiery chicken wrap with no lettuce an they still put the lettuce on
Mike Wood . 2024-06-10
MORE AT Google
I've been here a bunch of times and I've never had any problem with the service or with the order, but today instead I ordered a menu for 38 pounds and 2 milkshakes and one had less and the other more It suits me for how much money I paid, and the number was wrong and they wanted to give me another menu, I had 9047 and they wanted to give me 9046
Denisa Ioji . 2024-06-09
MORE AT Google
chicken was dry and not very warm
Helen . 2024-06-08
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Got given the wrong drink, barely any chips in the one meal, one of the 2 hot wings was tiny!!! As in could barely get chicken off the bone and it wasn’t hot either.
Zoe . 2024-06-01
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Correct order received, was just cold, other than the gravy which was piping hot!
Siân . 2024-06-01
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Always leave something out the order check your food before driving away
Ben Cain . 2024-05-30
MORE AT Google
Hi received my order and it was lovely. Thank you
Angela . 2024-05-25
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Went here a couple weeks back and ordered a chicken mayo it tasted fine until 2 hours after I began vomiting really bad and the only thing I had eaten since then was the chicken mayo so I assume I got food poisoning from it. It’s a shame tho because it would have been 5 stars if not for that.
Tokiobranch . 2024-05-25
MORE AT Google
Beautiful! Hottest takeaway I’ve ever had ! Great service ! Well done all
Allen . 2024-05-25
MORE AT Just Eat
The chicken pieces were much smaller than normal and dry I ordered 2x 2 pieces of original chicken and got the smallest thigh I have ever seen and two wings and a drumstick with barely any meat on. The food was barely warm. Not sure I will bothered ordering from KFC Trench Loch again.
Mauri . 2024-05-23
MORE AT Just Eat
Said it was delivered on the app and it wasn’t then he just let himself into my home and put the food on the floor!! Never known anything like it. Maybe let your drivers know they can’t just let themselves into peoples homes!!! Not happy at all! Terrified infact! Cold food aswell! Not happy!!!
David . 2024-05-22
MORE AT Just Eat
Lovely and hot. Tasted great and delivered on time.
Kate . 2024-05-19
MORE AT Just Eat
Unbelievable every time I order from this place something is missing I've only got 5 pieces of chicken
Richard . 2024-05-18
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Took over an hour for order to arrive and food was cold
Lisa . 2024-05-17
MORE AT Just Eat
Half of my order was missing, I tried getting a refund or any credit back and I was told they couldn’t help so I’ve lost the cost of half my order.
Ginny . 2024-05-15
MORE AT Just Eat
missin items that a poor service
Racheal . 2024-05-13
MORE AT Just Eat
Ordered 2 extra hot wings, charged for but missing from delivery. Not happy .
Elaine . 2024-05-12
MORE AT Just Eat
Missing item from order no popcorn chicken
Patricia . 2024-05-11
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Went to KFC this evening (7.5.24, around 9.30pm) and found out the person who fries the chicken has been sent to take a break therefore the whole service stopped. Waiting time to get some chicken (which is ironic when all they do is just a chicken) was 30 minutes. Absolutely ridiculous, the floor manager should be re-trained if (s)he can’t smoothly run a restaurant during peak off hours!
Michaela . 2024-05-07
MORE AT Google
Came here to collect from online had kids waiting in the car. I ordered 6piece bucket with hot wings and fries. Waited 15 minutes before I was told that it would be a little longer they were waiting on chicken. KFC is a chicken restaurant how don't you have any ready? They was messing around putting rubbish bags on each other doing nothing. I watched 5 other people get their orders before me while I waited. Got my food after 27 minutes and didn't even apologise. Didn't know kfc cooks chicken from raw for you
Connor Perkins . 2024-05-07
MORE AT Google
Delicious taste, quality ingredients and at least in what concerns me they have always made the orders right. Keep it up !
Paul Munteanu . 2024-05-03
MORE AT Google
The food received the burger bun was burnt and the chicken looked over cooked
Anita . 2024-05-03
MORE AT Just Eat
Follow your order , more like, pay to watch the time go up won’t be ordering this again
Chris . 2024-04-30
MORE AT Just Eat
Food stone cold, missing chips, absolute shame
Leah . 2024-04-28
MORE AT Just Eat
Orderd 2 post of chicken bites 2 mash but only received 1 of each
Jayne . 2024-04-27
MORE AT Just Eat
Food was very cold, and overcooked and 2 portions of fries missing. Very, very poor
Andrew . 2024-04-21
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Delivery was great, on time and food was hot!!
Kay . 2024-04-20
MORE AT Just Eat
No dip no mash no large fries no large popcorn chicken no Supercharger dip no gravy and cold
Jenny . 2024-04-19
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Nice food, quick service when sat down, was quiet most people where going through drive thru.
Paul Wakefield . 2024-04-18
MORE AT Google
Chips were cold and the sweetcorn was cold also.. chicken was ok but VERY greasy
Leanne . 2024-04-17
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Good delivery service pleasant guy. But food was only warm,not hot.
Kim . 2024-04-12
MORE AT Just Eat
chicken had bones in it in the wraps
Bob . 2024-04-08
MORE AT Just Eat
Best KFC. Never lets me down. No matter what I choose the chicken is always hot and crunchy but soft on the inside and the flavours are always 5 stars! Only downside is that it isn't open 24/7
Ryan . 2024-04-08
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i didnt get my food and did not get a refund.
jasmine . 2024-04-03
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Quick stop, always good food, finger licking good...
Daffy Duck . 2024-04-02
MORE AT Google
Great food shame order not complete, dips missing
Letesha . 2024-03-31
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Gravy was missing this is the second order I made today as the first one had no fries chicken was cold and dry really not the best.
Margaret . 2024-03-29
MORE AT Just Eat
Brilliant food, fresh & hot, didn’t forget anything super happy
Leah . 2024-03-28
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Over 2 hours waiting for delivery. Utterly appalling service from just eat and KFC Trench and not the first time. Still says "driver assigned" but then again it said that 2 hours back. Seriously don't bother with these folks, it's the worst imaginable.
andrew chalkley . 2024-03-28
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3137 Opinions
Came in for a meal with my family to celebrate my sons birthday, service was quick and polite, our waitress Jordan was very professional and always making sure our drinks were stocked up and we were okay, food was delicious, desserts were also good, they even gave my son a birthday cake and a song for his birthday, will definitely be coming again! Thank you TGI’s and thank you Jordan!
14 Opinions
Oh how this Krispy Kremes has changed. It is tired and worn wall fixed tables have food stuck along the sides and wood chips missing from them. The Mens lavatory has had the seat broken and a wrong size smaller seat fixed so your legs and touching urine unless you spend the time to clear it all first. The staff member named Anwar was so busy talking at the counter edge when we busted to a man and his wife he left the girl who was working with him to do all the serving. The people he was talking to the lady leaned off the counter with her legs stuck out in the way whilst her husband stood near the bathroom entrance and were soon joined by there children who further just stood in everyone’s way whilst they held a good 25 min conversation. Very unprofessional. Krispy Kremes corporate can review this no doubt in there CCTV recordings. The donuts them selves are the same as always thank god they are made of site and only delivered. In all the years we have been going here the one thing all staff members mention is that the head office doesn’t know whether to spend the money and do it up or to let the lease go, maybe they should make there mind up.
1078 Opinions
Went madeley last night lobby was spotless and staff was very helpful they help me on my blue Light discount because I cant put it though în kiosk
108 Opinions
Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.
65 Opinions
It is only open from Friday to Sunday. Unfortunately, covid has ruined all businesses. You can register in advance and order food. If you can, visit here.