The Quayside in Newcastle upon Tyne

We ordered on the app as it was really busy; 20 minutes later and no drinks served, food arrived with the drinks, but we were one scrambled eggs on toast short; we got a second scrambled eggs on toast after about a 5 min wait. Food was stone cold and the eggs had a crust so must have been sat on the side for a while. They'd run out of cutlery so we got steak knives! The empty tables are loaded with dirty glasses and plates; outside pigeons and seagulls are feasting on the plates with leftover food. All round just a bit poor. I know the food is cheap but there's no excuse for poor service and cold food.

Nice Wetherspoons, nice location.

Bar staff lovley floor staff attitude problem rude

Quick service, good and cheap real ale

Swear I got sparked by the bouncer 5 stars great punch

Great Wetherspoons. Ideal if you're stopping in one of the hotels down on the Quayside. Reasonably priced. Fast service and the food was great.

Great place to dine along side the Tyne

We’ve drank and ate in dozens of Wetherspoons pubs over the years, the quayside must be the most unhygienic and dirtiest of all. As we and friends were in Newcastle for 5 days, we planned to meet 6 other friends there on 01/10/24. We sat on Table 25 waiting for them to arrive, the table was sticky and unclean and there were 3 ants on it. On the window sill nearby was a bottle of ketchup. Table 26 was eventually cleared of used plates but the member of staff didn’t clean the table, as we’ve seen all other Wetherspoons staff done in other pubs. He left a bottle of mayonnaise on the table. 20 mins later our friends arrived and we all decided that we wouldn’t eat there and found another independent pub which we will support for the rest of our stay.

Luke McCoy makes the best baby Guinness. 5 star service. Queues can sometimes be long and inside probably needs updating but staff are helpful and nice.

Typical 'spoons. Food was terrible, service was better.

Great place for socialising, love sitting outside. Great customer service, very attentive staff.

It's a wetherspoons... You know what you are going to getguess.

Love it here Great views Of the river Tyne Good Beer garden but gets Very busy when sunny

Our one stop breakfast stop for our birthday annual gents trip to Newcastle

On our way to the hotel we looked for a pub where you could have a little something to eat and drink. We ate burgers there which were very tasty. Highly recommended 👍

Had a great meal here, very tasty food, quick and friendly service and really well priced.

Great atmosphere as always and the staff are really friendly. Steak night as good as ever, looking forward to next visit.

Biased as we have always appreciated the value that Spoons offers. Many different drinking areas inside plus has large courtyard outside. Amazing view of the Tyne and it's bridges.

My favourite spoons. Super quick service always busy and always great for a visit.

Quick service, nice outside space. Typical Wetherspoons, you know what you get. Wifi was poor, the only let down

Good for the pricing and beers decent but just needs to be a bit cleaner

Being renovated so can't comment about experience

Well worth a visit good prices, friendly staff great location.

Great atmosphere and good, reasonably priced food. What more can you ask for?

Good beer, nice food and amazing atmosphere

very greasy popadoms with the curry, rice was so stodgy it all clumped together. cold dry chips with the burger and unfortunately the "American" cheese just tasted like normal cheese squares. however service was fast and the staff very polite.

It is what it is, can't complain. Good prices decent service

Considering it was Saturday morning and rammed for breakfast, we still got served really quickly (used the app) and staff friendly and on top of any issues. Glad to see the gents was a 300 yard hike too!

Good menu. Great prices. Loads of outdoor seating around the back for sunny days and some with a view of the river at the front. Real ale week is wonderful maybe best prices for drink in Newcastle

Lovely staff, lovely breakfast, great price, presentation of food was great. Piping hot food made fresh to order, I would highly recommend.

It’s a great location on the river front with both an outdoor area at the front looking onto the river and a massive outdoor courtyard at the back. Service and prices are about right for a spoons Food very average

Breakfast and coffee best around and by far the most reasonable.

One of the better Spoons No sticky carpets

Its a spoons haha what do you want it was a decent pint but the prices attract all the wrong sort of people came across so characters to say the least.

One of the nicest wetherspoons you'll ever visit.

Visited here on the last day of our holiday. Great value breakfast. Lovely location and I can imagine it’s even better when it’s a hot sunny day with the courtyard out the back. Definitely recommend.

Great atmosphere with lovely food as always. Well done to the staff for the friendly service 🙂

Good place nice staff good food

As far as Wetherspoons go, this was as expected. Nice outside space too

Cold breakfast, 2 small butters for all that toast ...., drinks arrived about 20 minutes after food.

Very busy..yet served quickly.. drinks good 👍

Lovely friendly staff and great food and drink xx

a great spoons in a listed building. great place!

Great bar but runs out of ice on busy days a few times. Need to get more/ bigger ice machines

Great visit here while in Newcastle, Excellent to sit outside with view over the river Tyne

Yesterday was my second bad experience in The Quayside Bar this year. Quietly waiting my turn at the bar minding my own business when a male bar staff member came from further up the bar (out of sight) and conveyed to a door staff member he wasn't going to serve me, i turned round and a little female door woman was standing behind me and ushered me out, I'm still confused. 3 months ago 2 male door staff members shouted over a derogatory remark when i was sat at a table with 2 others, it was such unprofessional behaviour and ruined people's nights simply because they're in a position to exclude people from a bar without apprehension. It was one main doorman who did this - the other didn't seem to approve. Sadly this is now somewhere I advise against visiting.

Members of your staff at The Quayside in Newcastle demonstrated outstanding care when a friend unexpectedly took ill when in the pub. I did not get their names but it was a Male and Female Manager and a Female Door Person. The male manager noticed our friend looked unwell and intervened to see if he could help. The male and female manager and door woman then sat with him to make sure he was okay and called a 999 to get advice. The pub was really busy but the 3 staff members showed outstanding customer care and professionalism. They are all a credit to Whetherspoons

Wonderful location. Professional, courteous staff who worked tirelessly to serve food, drinks and clear tables. Staff at the bar were extremely helpful and, when asked, had no hesitation in bringing drinks to a table. The atmosphere was relaxed with a great mix of clientele all enjoying their time in a much-maligned hospitality chain. I visited with my elderly parents and I can honestly say that they felt relaxed, safe and comfortable which they wouldn't be in many other establishments. The manager played a great role in creating this environment. It was clear from her proactive approach and her visible presence that she, 'would stand for no nonsense'.

Wonderful location. Wetherspoons value. Currently being improved

One of the best spoons' breakfast we've had, thank you!

It took ages to get served at the bar. It was a busy day but it did take a particularly long time. We didn’t eat there and I’m glad we didn’t. We were sitting outside and it took so long for the plates to be cleared from the other tables, the birds started helping themselves to the leftovers on the plates. When the manager did come and clear the plates, he swept the table with the same brush he had just been sweeping the floor with. That was the first and only visit there during our stay, despite staying nearby.

As we had pre booked a table online we did not have to wait too long the staff were very helpful and friendly the cleanliness of the resultant and facilities was exceptional

Popped in for drinks and food service was quick and price not bad but the clientele was a bit off putting sounded like getting outta hand in the courtyard and quayside seating area, homeless lady eating food from elsewhere by herself on a table for 6 nobody asked her to move

Nice place for a drink outside on a sunny day

Went on a Saturday morning and they were well understaffed. Lovely building though and i bet when staffed properly it's great. Food/drink was ok but took a long time to arrive

Great pub, typical Wetherspoons. Right on the quayside. Prices are great.

In the process of being renovated. Quite busy even for a Monday teatime. Some real ales but a limited selection compared to other Wether spoons. Food took a while to arrive. Chips could have been hot.

Lovely spoons with large outdoor area (probably better enjoyed in summer tho!)

Superb location for a Spoon's. There is the normal selection of drinks and food available at any Weatherspoons nationwide . Seating available outside both on the river and in the courtyard.

£3.80 for a pint of Guinness just under the Tyne Bridge. Winning.

Food was cold, was still waiting for a meal to come out when everyone else had finished. Appalling service. Ended up requesting a refund and leaving :(

Busy, great atmosphere, quick service. Ouseburn Porter was nice Old Peculiar wasnt great

Tried to get in here on a few different occasions and the door service is extremely unfriendly and unkind. One occasion only a few weeks ago me and my partner tried to enter, however they did not accept his perfectly legal ID, then we tried to get a second opinion by the bouncer around the back and he just waved us away and didn’t even give us the time of day. Today we tried to enter for a best friends 22nd after attending the Newcastle races, and as soon as we arrived 2 of the 10 of us were denied entry, one of which works for ‘Spoons herself. She then tried to ask why and was told she was too drunk, when she clearly was not, and the same to another friend. The friend that works at spoons then, again, tried to get a second opinion by the other doormen but before she could even do this, what appeared to be a manager, radioed to the other security her exact description and what she looked like when ALL of us were still stood there. I then questioned this with her and made her aware that this said friend is an employee of ‘Spoons and if she was too drunk, she would know not to come in that state. And the reply by, again, what appeared to be a manager, was ‘the door man has already decided.’ I have been to many other Wetherspoon's across the country for food and drinks and have never had a problem with any other. I am still yet to even see what the establishment looks like inside because of this disgraceful behaviour by door management. I have never even had this treatment anywhere else. Do better. If I don’t receive a response by ‘the owner’ in the next few weeks, I will be taking this further, as I say, I have never had this at any other ‘Spoons ever. Oh, and to add. None of us were ‘drunk’ or ‘had too much to drink’ the prices at the races?! Too expensive to even think about having too many there!!

Nice place to chill out and have drinks with friends. Really good and calm atmosphere with great service from the staff.

Nothing to much. Staff friendly and go the extra mile.

Food is never as good as my local Spoons in Wallsend

Tables weren't cleared even though the place wasn't as busy as normal People wete chasing they orders and the food wasn't that hot

Fantastic service, food is always good in weatherspoons, 2 beer gardens which is perfect.

Fun place to visit friendly staff. Good food outdoor space front & back .

Nice atmosphere, great outside area just a pity the English summer has been so bad so had to sit in doors

Really good value and friendly staff

Nice and comfortable place but can get very busy at the bar to get served. Food was OK but only have small amount of chips and burger was very small too which is typical of most jd wetherspoons. Which is a massive shame by all accounts. Nice cheap prices on drinks tho. Lots of seats but still struggled to get at down as it is a very busy pub.

Huge sprawling pub with many nooks and crannys. large beer garden to the rear and small area at the front with views of the Tyne, the bridges and Gateshead.

Lovely bar great food good time

Polite at friendly staff, very welcoming with lovely food and drinks, highly recommended and I will definitely be going again

Cheap place to enjoy drinks with friends.

Typical spoons where you get what you pay for with a variety of atmospheres

Fair food, very good service, a nice place, nice view to the river. A great pub!

Quayside bar my favourite Wetherspoons. Grest couple of drinks

Good price, quick service , and a nice view especially on a summery day . Recommend especially as a hangover cure ☺️☺️

Unfortunately this place has gone down hill under new management and staffing. After waiting over 30 minutes for two drinks, the staff at the bar ignoring customers at the bar and the glasses all looking dirty. I was not impressed with how this place is being run now. The staff all seemed to be working hard but clearly the operation was not coordinated properly. I'll revisit in a few months to see if things have improved.

Loved it lovely staff and Ladys nice too raww

Great pub, fantastic location, Good staff,great prices, A pint of good beer here, is half the price, of a pint of lousy warm beer in the rip off places around here,hammering the tourists. Recommended. I only use spoons in Newcastle, £5-6 a pint in the others.

Nice building ,spacious inside, great location

Disgusting service, bad management, rude staff

Make sure you are your best behaviour, otherwise you will be asked to leave, they ban you for nothing. Not one of the best Witherspoons by far

Normal Spoons. Cheap and cheerful.

Absolutely loved it here, we were lucky enough to get seated outside next to the water, such a lovely atmosphere

Nice building and location, but in the process of being renovated. Lively and atmospheric and crucially cheap beers. It's a Wetherspoons, what more can you say.

Lovely ancient pub, work going on outside to renovate,but that was interesting

Great location, great atmosphere. Everything else standard Spoons

Food was great, service at the bar was friendly, but you can tell this is a massive party space and I'm just glad we were there on what appeared to be a slow night.

Excellent value for money and the fish and chips were really good 😋

Ordered food, still no food after half an hour. Complained, it would arrive However, after an hour nothing. Ordered food with a beer, got money back on the food, the manager didn't want to talk to us. Security does. However, they couldn't do anything about it. Apparently they discriminate against foreigners. Everyone got food, but we didn't! Many security guards, because the manager does not dare to talk to the customer. This tent is not recommended. The manager cannot handle her task and does not dare to talk to the customer. She leaves it to security. They make enough money from drinks and don't care about foreigners wanting to eat!

No food after an hour. If you complain about it, you get your money back. You order food with a cheap drink, but when you pay back you get the money back for the food, but you pay the full price for the food. The manager does not want to talk to you, cannot handle them, is not suitable. Security has to take over and solve the problem because she is afraid to talk to a customer. Worthless tent, not recommended.

A proper pub with fair prices and great traditional pub food.

Absolute stunning views for a nice afternoon pint, quick and friendly service. Excellent way to reserve such an old, protected building! Love to be one with history

Order on the app. Pretty cheap and somewhat cheerful

Difficult to get to and from, as in a wheelchair, and access from Newcastle Town centre is extremely steep.

Newcastle Quayside always has something to offer. Great Sunday morning out.