The Quayside in Newcastle upon Tyne

Decent pub with goofed range of drinks

The place is under renovation but, when we found three tables free they were all stacked up with empty glasses. There were plates, bowls and dirty tables but, as were eating these were the only free. Right next to the bar too!! The staff who came to tidy up were helpful and quickly got the stuff removed but, it had been there some time before previously. Couldn't sit upstairs. It was deathly quiet with no atmosphere

took the breakfast muffin, extra hashbrown. Simply amazing.

Been here many times always good

food is terrible asked for steak to be cooked medium to rare and it came well done the chicken breast as dry as sticks they gave the kids the wrong juice and forget the kids cucumber we had to ask them twice for the cucumber when they arrived it had tomaoties at the bottom of the bowl wouldn’t go back ever for food

Excellent prices, lively atmosphere too and excellent service

No food ..Great atmosphere just drinks

It’s a Wetherspoons - what more can I say

As always great service and food

Jack was really helpful with my drink and food order

Customer service was great, jack was great, great customer service

The staff were pretty friendly, the layout is very cozy and I think is a nice place to meet some friends or even get some work done.

Absolutely disguising behaviour from the duty manager (James) this evening. His behaviour has caused significant distress to myself and has been incredibly presumptive and uninclusive behaviour. If you have a disability and/or neurodiversity I would strongly advise avoiding this pub

Cheap prices. Food was lovely . Quick service. Very polite and helpful staff. Had great visit. Venue is large with two outdoor areas..inside is slightly smaller to grab a table was hard as its a popular venue.

Very reasonable for food and drinks, the tables were kept clean and unlike some Wetherspoons all used glasses were collected

My fiancé has dispraxia and we were refused service because she was 'too clumsy' After the manager (james ) realised his mistake he tried to ban our entire group. . She ordered cokes . We were totally sober and aparrantly not knowing the road we were on (we are from gloucestershire) was proof thayt we were drunk. I'm absolutely disgusted by the treatment my fiancé has recieved , and there needs to be serious training about people without obvious disabilities. It's taken me months to convince her to come out of her shell and clearly a power mad man without the ability to apologies has totally undone all that hard work. All I can say is the security and police were lovely and totally agreed with us , but unfortunately could not overturn the 'managers ' desicion'. I frequently attend werherspoons and unfortunately, despite all other wetherspoons being brilliant, the manager got aggressive and tried to intimidate us. Luckily the police were there and told him he was out of order and to go back inside . Totally unacceptable behaviour and a total miss use of power. Never had a problem at a wetherspoons but unfortunately this experience has totally tainted the brand. I asked the manager for his details but he told me 'he didn't need to tell me his full details as my partner was drunk'. I totally understand pub staff have a duty of care for their patrons and totally understand they are responsible, but this was totally a manager who acted rashley and A. Was too short sighted to ask/ listen about my partners disabilities and B. Was too imature and fragile to accept he had made a mistake. Totally out of order and shocking. Serious work needs to be done done drag this pub/manager into the 21st century. Totally unacceptable.

Lovely old pub on the Quayside, well worth a visit🍺👍

Doing major renovations at the mo but still a beautiful old building. Always busy and nice beer garden which is now covered over with the change in the weather!

Quayside Wetherspoon ideally placed overlooking the River Tyne & near to Travelodge hotel we were staying at. The standard of drinks served here were very poor quality. The food was mediocre. Service slow & indifferent despite the bar not been busy.

Wetherspoons standard affair. Fairly quick service at bar or over the app. Worth stopping in for a cheap cuppa or a pint.

Whiskey very cheap. That's nice! Also nice and quiet.

Maybe I hit the place at the wrong time which is a shame as it's in a cracking location.

Really friendly and helpful staff here. I managed to find a table on a Saturday night and use the app to order. Drinks were taking over 15 minutes to come out, which is fairly understandable for how busy they were. They got my first drink wrong, but I couldn't be bothered making an issue out of it as it was luckily something I don't normally mind drinking. Kept it quiet and ordered again to get the right one second time round.

Great bar, cheap alcohol with good atmosphere

Great location. Huge indoor and outdoor space Good service and breakfast was great

For a Spoon it was pretty good.

Nice little spoons been a couple of times, always pleasant.

Service was very poor, needing to request the table to be cleaned 3 times. After complaining, service improves.

Always busy. Great views of the tyne

We ordered on the app as it was really busy; 20 minutes later and no drinks served, food arrived with the drinks, but we were one scrambled eggs on toast short; we got a second scrambled eggs on toast after about a 5 min wait. Food was stone cold and the eggs had a crust so must have been sat on the side for a while. They'd run out of cutlery so we got steak knives! The empty tables are loaded with dirty glasses and plates; outside pigeons and seagulls are feasting on the plates with leftover food. All round just a bit poor. I know the food is cheap but there's no excuse for poor service and cold food.

I recently visited Wetherspoon and was truly impressed by the outstanding service from Finn and Lauren. Both of them were attentive, friendly, and made sure our experience was top-notch from start to finish. Finn went out of his way to recommend some great menu options, while Lauren’s warm and approachable manner made us feel right at home. The atmosphere was lively, the food came out quickly, and everything was spot on. It’s rare to find staff who are so dedicated to making customers happy – a big thanks to both Finn and Lauren! Highly recommend!

Typical Wetherspoon with correspondingly reasonable prices. The food is okay, but you shouldn't expect more for the price. This Wetherspoon is licensed to serve under 18s after 9 p.m., which was very convenient for our group of students.

Rather indifferent about this place. It was heaving at the bar but of course it's got the cheapest beer in town so don't expect to get service quickly. It was at least 4 deep at the bar. To be fair there was loads of staff but the place was packed so expect to stand somewhere as seating was a lucky dip. Some tables outside were off limits due to damage so it would be good for management to get these fixed.

I ordered two meals plus a side of 12 onion rings. Also someone who was with us ordered a meal;; separate order but for the same table. However, when the food was delivered there was two sides of 12 onion rings. When we told the member of staff (dyed red hair worn in a ponytail and an appalling attitude) that we had only ordered one side she immediately stomped off said that she was going to check the till. The outcome of this was that “it was put through and paid for” (delivered in a belligerent manner) so basically too bad! Luckily the person I was out with appeased the situation with her response because I was furious. Some people shouldn’t work in hospitality.

Nice Wetherspoons, nice location.

Bar staff lovley floor staff attitude problem rude

Quick service, good and cheap real ale

Swear I got sparked by the bouncer 5 stars great punch

Great Wetherspoons. Ideal if you're stopping in one of the hotels down on the Quayside. Reasonably priced. Fast service and the food was great.

Great place to dine along side the Tyne

We’ve drank and ate in dozens of Wetherspoons pubs over the years, the quayside must be the most unhygienic and dirtiest of all. As we and friends were in Newcastle for 5 days, we planned to meet 6 other friends there on 01/10/24. We sat on Table 25 waiting for them to arrive, the table was sticky and unclean and there were 3 ants on it. On the window sill nearby was a bottle of ketchup. Table 26 was eventually cleared of used plates but the member of staff didn’t clean the table, as we’ve seen all other Wetherspoons staff done in other pubs. He left a bottle of mayonnaise on the table. 20 mins later our friends arrived and we all decided that we wouldn’t eat there and found another independent pub which we will support for the rest of our stay.

Luke McCoy makes the best baby Guinness. 5 star service. Queues can sometimes be long and inside probably needs updating but staff are helpful and nice.

Typical 'spoons. Food was terrible, service was better.

Great place for socialising, love sitting outside. Great customer service, very attentive staff.

Love it here Great views Of the river Tyne Good Beer garden but gets Very busy when sunny

It's a wetherspoons... You know what you are going to getguess.

Our one stop breakfast stop for our birthday annual gents trip to Newcastle

Had a great meal here, very tasty food, quick and friendly service and really well priced.

On our way to the hotel we looked for a pub where you could have a little something to eat and drink. We ate burgers there which were very tasty. Highly recommended 👍

Great atmosphere as always and the staff are really friendly. Steak night as good as ever, looking forward to next visit.

Biased as we have always appreciated the value that Spoons offers. Many different drinking areas inside plus has large courtyard outside. Amazing view of the Tyne and it's bridges.

My favourite spoons. Super quick service always busy and always great for a visit.

Quick service, nice outside space. Typical Wetherspoons, you know what you get. Wifi was poor, the only let down

Good for the pricing and beers decent but just needs to be a bit cleaner

Well worth a visit good prices, friendly staff great location.

Being renovated so can't comment about experience

Great atmosphere and good, reasonably priced food. What more can you ask for?

very greasy popadoms with the curry, rice was so stodgy it all clumped together. cold dry chips with the burger and unfortunately the "American" cheese just tasted like normal cheese squares. however service was fast and the staff very polite.

Good beer, nice food and amazing atmosphere

It is what it is, can't complain. Good prices decent service

Considering it was Saturday morning and rammed for breakfast, we still got served really quickly (used the app) and staff friendly and on top of any issues. Glad to see the gents was a 300 yard hike too!

Good menu. Great prices. Loads of outdoor seating around the back for sunny days and some with a view of the river at the front. Real ale week is wonderful maybe best prices for drink in Newcastle

Lovely staff, lovely breakfast, great price, presentation of food was great. Piping hot food made fresh to order, I would highly recommend.

It’s a great location on the river front with both an outdoor area at the front looking onto the river and a massive outdoor courtyard at the back. Service and prices are about right for a spoons Food very average

Breakfast and coffee best around and by far the most reasonable.

One of the better Spoons No sticky carpets

Its a spoons haha what do you want it was a decent pint but the prices attract all the wrong sort of people came across so characters to say the least.

One of the nicest wetherspoons you'll ever visit.

Visited here on the last day of our holiday. Great value breakfast. Lovely location and I can imagine it’s even better when it’s a hot sunny day with the courtyard out the back. Definitely recommend.

Great atmosphere with lovely food as always. Well done to the staff for the friendly service 🙂

As far as Wetherspoons go, this was as expected. Nice outside space too

Good place nice staff good food

Cold breakfast, 2 small butters for all that toast ...., drinks arrived about 20 minutes after food.

Very busy..yet served quickly.. drinks good 👍

a great spoons in a listed building. great place!

Lovely friendly staff and great food and drink xx

Great bar but runs out of ice on busy days a few times. Need to get more/ bigger ice machines

Great visit here while in Newcastle, Excellent to sit outside with view over the river Tyne

Yesterday was my second bad experience in The Quayside Bar this year. Quietly waiting my turn at the bar minding my own business when a male bar staff member came from further up the bar (out of sight) and conveyed to a door staff member he wasn't going to serve me, i turned round and a little female door woman was standing behind me and ushered me out, I'm still confused. 3 months ago 2 male door staff members shouted over a derogatory remark when i was sat at a table with 2 others, it was such unprofessional behaviour and ruined people's nights simply because they're in a position to exclude people from a bar without apprehension. It was one main doorman who did this - the other didn't seem to approve. Sadly this is now somewhere I advise against visiting.

Members of your staff at The Quayside in Newcastle demonstrated outstanding care when a friend unexpectedly took ill when in the pub. I did not get their names but it was a Male and Female Manager and a Female Door Person. The male manager noticed our friend looked unwell and intervened to see if he could help. The male and female manager and door woman then sat with him to make sure he was okay and called a 999 to get advice. The pub was really busy but the 3 staff members showed outstanding customer care and professionalism. They are all a credit to Whetherspoons

One of the best spoons' breakfast we've had, thank you!

Wonderful location. Wetherspoons value. Currently being improved

Wonderful location. Professional, courteous staff who worked tirelessly to serve food, drinks and clear tables. Staff at the bar were extremely helpful and, when asked, had no hesitation in bringing drinks to a table. The atmosphere was relaxed with a great mix of clientele all enjoying their time in a much-maligned hospitality chain. I visited with my elderly parents and I can honestly say that they felt relaxed, safe and comfortable which they wouldn't be in many other establishments. The manager played a great role in creating this environment. It was clear from her proactive approach and her visible presence that she, 'would stand for no nonsense'.

It took ages to get served at the bar. It was a busy day but it did take a particularly long time. We didn’t eat there and I’m glad we didn’t. We were sitting outside and it took so long for the plates to be cleared from the other tables, the birds started helping themselves to the leftovers on the plates. When the manager did come and clear the plates, he swept the table with the same brush he had just been sweeping the floor with. That was the first and only visit there during our stay, despite staying nearby.

As we had pre booked a table online we did not have to wait too long the staff were very helpful and friendly the cleanliness of the resultant and facilities was exceptional

Popped in for drinks and food service was quick and price not bad but the clientele was a bit off putting sounded like getting outta hand in the courtyard and quayside seating area, homeless lady eating food from elsewhere by herself on a table for 6 nobody asked her to move

Nice place for a drink outside on a sunny day

Went on a Saturday morning and they were well understaffed. Lovely building though and i bet when staffed properly it's great. Food/drink was ok but took a long time to arrive

Great pub, typical Wetherspoons. Right on the quayside. Prices are great.

In the process of being renovated. Quite busy even for a Monday teatime. Some real ales but a limited selection compared to other Wether spoons. Food took a while to arrive. Chips could have been hot.

Lovely spoons with large outdoor area (probably better enjoyed in summer tho!)

Superb location for a Spoon's. There is the normal selection of drinks and food available at any Weatherspoons nationwide . Seating available outside both on the river and in the courtyard.

£3.80 for a pint of Guinness just under the Tyne Bridge. Winning.

Food was cold, was still waiting for a meal to come out when everyone else had finished. Appalling service. Ended up requesting a refund and leaving :(

Tried to get in here on a few different occasions and the door service is extremely unfriendly and unkind. One occasion only a few weeks ago me and my partner tried to enter, however they did not accept his perfectly legal ID, then we tried to get a second opinion by the bouncer around the back and he just waved us away and didn’t even give us the time of day. Today we tried to enter for a best friends 22nd after attending the Newcastle races, and as soon as we arrived 2 of the 10 of us were denied entry, one of which works for ‘Spoons herself. She then tried to ask why and was told she was too drunk, when she clearly was not, and the same to another friend. The friend that works at spoons then, again, tried to get a second opinion by the other doormen but before she could even do this, what appeared to be a manager, radioed to the other security her exact description and what she looked like when ALL of us were still stood there. I then questioned this with her and made her aware that this said friend is an employee of ‘Spoons and if she was too drunk, she would know not to come in that state. And the reply by, again, what appeared to be a manager, was ‘the door man has already decided.’ I have been to many other Wetherspoon's across the country for food and drinks and have never had a problem with any other. I am still yet to even see what the establishment looks like inside because of this disgraceful behaviour by door management. I have never even had this treatment anywhere else. Do better. If I don’t receive a response by ‘the owner’ in the next few weeks, I will be taking this further, as I say, I have never had this at any other ‘Spoons ever. Oh, and to add. None of us were ‘drunk’ or ‘had too much to drink’ the prices at the races?! Too expensive to even think about having too many there!!

Busy, great atmosphere, quick service. Ouseburn Porter was nice Old Peculiar wasnt great

Food is never as good as my local Spoons in Wallsend

Nice place to chill out and have drinks with friends. Really good and calm atmosphere with great service from the staff.

Nothing to much. Staff friendly and go the extra mile.

Fantastic service, food is always good in weatherspoons, 2 beer gardens which is perfect.