Subway in Newcastle upon Tyne

Came in for a sub today, the guy who served me was so friendly and polite. And great at making the sub. Honestly it was a good feeling to start my lunch.

Placed an order and didn't receive half the stuff. Will definitely not be ordering again.

AJ, the guy who works there is so lovely, can have great banter with him. Great vegetarian options as well

Can’t speak highly enough of AJ who made my sandwich. He was really helpful And the sandwich was delicious and fully loaded! Will be returning soon. A

Didn't think you could cut tomatoes and cucumber as thin as this subway does and then you only get 3 bits of each and less meat, I think this subway has changed ownership as we always got a good sandwich with plenty of tasty filling - now the filling is very poor and I dont recognise the staff not saying that the young girl serving wasn't pleasant cos she was but come on put a decent slice of tomato in the sandwich , time to go back to making my own lunch cheaper and more filling, Gave this subway another try today 12th Sept 23 but will never give it another try, the sandwich was even worse, 3 bits of wafer thin cucumber and 5 olives, the assistant tho very pleasant did not understand what I was asking for and should be ashamed with the filling inside and charging for It, also the bread was stale and very chewy, not pleasant at all, its a defo no no from now on.

Still a great food option when you don't want to cook

Food is good, and the new menu has some great options that make it easier to order. The staff are always warm and friendly, and even recommend my new favourite sandwich to me, the Vegetarian Philly.

Its 9:46Am now and they are not open yet

Member of staff behind counter mint

Worst Ever Subway Franchise !!! Imposes frustrating limitations on customers when it comes to selecting dressings and salads, creating a disappointing experience for all.

Worst subway experience, you can only add two condiments to your sub and a limit to how much salad you can add never seen this at any other subway restaurants around the world will not recommend.

Unfortunately this is the smallest salad I’ve had from a subway. Very disappointed. Also, they said I couldn’t use my points on the salad even though I use them on salads at other subways.

The seating area is small and discussing and the staff aren’t helpful or welcoming as well.

Absolutely terrible portion sizes, the flattest sub I’ve ever had, absolutely no salad on the sub and no sauce. Absolutely disgraceful.

Avoid at all costs bin in tonight a lady with long hair swinging it round my food no hair net or hat on very rude manner this store has gone down hill over this last year or so always used to come here with my children very nice staff very polite and manger Anna always spot on with staff know it’s just like a circus too Intrested in orders coming threw machine than the people in the shop

Staff here need a raise. They cope with so much demand yet always smile and welcome you and have deliveries ready on time.

I waited 1 hour for my food ridiculous

great subway on delivery, only had the small issue of missing a packet of crisps once or twice

Got to have one of the rudest workers I've ever come across.

Asian man behind counter was very rude! Snapping at the girl on the till! Worse customer experience I've had at a Subway! Horrible man in a rush, snappy and got my salad wrong, won't be back!

This subway branch sale the smallest portion I have ever have. I have being a big fans for Subway for 18 Years, this is the most stingy and flat subway I have ever have, 3 pieces small letter 7piece sweet corn 5 pieces of olives, 3 slices of pepperoni . Very disappointed not going to this one never again.

Fresh food. Staff was new but well trained. She was so quick and giving extra sauce and fresh veggies in my salad box.

It’s a okay subway but when you go in it’s either you gonna have decent subway or you gonna have bad experience. The cookies are good but sometimes they don’t always have it in. The one bad thing they can improve is serving time and customer service skills

Not as fast a service as usual. No gherkins with the order.

Upon my first attempt a Tues. morning to grab a breakfast sandwich on the way to work, I arrived at the stpre at 07.12am...to find the place was still closed, despite the opening time being stated as 07.00AM. This is not the first time I have seen the place closed at 7am after passing by in the past.Today however, I went at lunch time and grabbed a sandwich...big mistake.The bread was clearly yesterdays, it was so hard, not fresh at all. the young girl serving filled my sandwich nicely, however the man that runs the shop took over and when it came to the salad, seemed to put it on like each piece was directly coming off his own plate. counting the amount of peppers in his mind, I had to ask twice for more sauce as it was put on so lightly. Won't be going back. Will try another place instead. Shame for the SUBWAY brand when theres stores like this open.

Small place, very little place to sit. Fast service.

Ordered a Footlong Meatball marinara sub for delivery via Just Eat (delivery expected within 30 mins)...it arrived after 90 mins, it was cold, only enough meatballs for a 6" sub not a footlong, no marinara sauce. I rang the store hoping they'd rectify this by replacing the order with the expected quality of food and deliver it so it was at least warm...they blamed all the issues on the Just Eat driver, refused to send a replacement and they were rather rude about the whole situation. Would avoid this particular store for delivery as you cant see the quality of how they're constructing your food. I have never had any issues with other Subway stores via Just Eat. Thankfully Just Eat were appalled at this & they're giving me a refund.

Iove my chicken Teriyaki always

Horrible tasteless sandwiches guy could not understand me no patience either this was after 4.30 today

Different choices from England. Enjoyed a pizza

Yummy sandwiches and friendly, competent staff every time I go

Bread smells Terrible. Put me totally off

High street Small shop for easy take away.

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Lovely sandwich and canny staff.

Love it. And this time there was an actual person serving that could smile and be polite and was actually enjoying his role. Bonus

My boy Raj is running the show here. They'll take good care of you!

Can be great and this one has lovely staff

I can’t rate it high as went 00.30 on Saturday night and It was closed even though it says 01.00?

Great subway. Does the job and fills you up. Often has some deals so check the counter for vouchers before ordering. Often gets busy during lunch time as well. And theres only about 6 seats if you want to eat in

Subway are you kidding me! my young neighbour went for a Chicken Tikka Salad and it was put in a tiny box which is half what the salad should of been. its a disgrace and surely should of been cheaper as its tiny! excuse was they had no proper boxes.

This is so different love the variety and the breakfast deals are great and sets you up for the day highly recommend

I always enjoy Subway but find it stressful when I have my grandchildren with me as the servers seem to be in a hurry. However this Subway seems a little more relaxed so that we have more time to choose what fillings we would like.

For the best Subway sandwich in the UK, I always return here. The staff are very attentive, the bread is always fresh, extra long toasting is offered, and I've never seen so much salad packed into a sandwich. Lashings of sauce, a friendly smile and a chat, and if you are eaten no in, the bench is regularly cleaned and tidied. Wonderful!

I have been in a number of times and asked for various sandwiches only to be told that they have run out of something or other. This is odd because there never seems to be anyone in there. The only good thing is that it is open relatively late. Otherwise I'd pick one of the many other places nearby to get a sandwich.

Brought coca-cola instead of diet coke and 5 rainbow cookies instead of the 3 choc chip and 2 double choc ones i ordered. Took 74mins to deliver though i do appreciate ordering just before 12 means i was during the peak times

Brought coca-cola instead of diet coke and 5 rainbow cookies instead of the 3 choc chip and 2 double choc ones i ordered. Took 74mins to deliver though i do appreciate ordering just before 12 means i was during the peak times

Brought coca-cola instead of diet coke and 5 rainbow cookies instead of the 3 choc chip and 2 double choc ones i ordered. Took 74mins to deliver though i do appreciate ordering just before 12 means i was during the peak times

Perfect as always. Never had a single bad experience from here and we order from here all the time

Took over an hour and a half for the food to come and then when it arrived the order was incorrect. We rang and after 10 minutes they still couldn't understand how the order was wrong. We thought we had it sorted and they would send another one straight away to avoid my partners getting cold and this was nearly an hour ago now. I would not be surprised if it didn't turn up. Not impressed at all and the customer service was diabolical.

Took over an hour and a half for the food to come and then when it arrived the order was incorrect. We rang and after 10 minutes they still couldn't understand how the order was wrong. We thought we had it sorted and they would send another one straight away to avoid my partners getting cold and this was nearly an hour ago now. I would not be surprised if it didn't turn up. Not impressed at all and the customer service was diabolical.

Long wait. Food came. Cold. Poor food and service overall. Would not order again

Long wait. Food came. Cold. Poor food and service overall. Would not order again

Perfect as always. Never had a single bad experience from here and we order from here all the time

When one asks for a BLT with no salad, one assumes that this won't be taken literally and a B sandwich will be delivered without the LT.. A whole 12 inches of misery - thanks for the most expensive Bacon Sandwich EVER!

When one asks for a BLT with no salad, one assumes that this won't be taken literally and a B sandwich will be delivered without the LT.. A whole 12 inches of misery - thanks for the most expensive Bacon Sandwich EVER!

Great, left a couple of things of my order but delivered them straight away.

Great, left a couple of things of my order but delivered them straight away.

Spot o and arrived within 25 mins of ordering. We ordered a meal deal but were missing a cookie/can of pop but didnt have time to phone up and rearrange by this point.

Spot o and arrived within 25 mins of ordering. We ordered a meal deal but were missing a cookie/can of pop but didnt have time to phone up and rearrange by this point.

So fast and soooo nice and still hot ❤️

Very quick delivery as always. By far my favourite subway. Very friendly staff and the only subway I order from these days.

Very nice sandwiches. Delivery was on time. Thank you.

Good food as always and delivery was early

We contacted just eat and subway to cancel this order and subway still delivered the next day. Still waiting for our refund.

Waiting 1hr and 40 mins n getting fobbed off when you call is not service

Waited an hour and 45 minutes Untol I recieves my order and it was freezing

Order was late by 40 mins. Call takeaway three times to see where it was and very inaudible answers were given each time.

Ordered some food from here despite the ridiculous prices for the amount of food you get. Took an hour and a half to get to my house and if you have ever been in subway you know it's fast so I don't know what they were doing And on top of that they brought the wrong order so we had to wait even longer. If you want better value for money and a quick delivery don't buy from here.

A BLT with no LT is not what I ordered if u can't get something that simple right.

Food was disgusting. Tasted like yesterday's bread and hardly no salad. Delivery time was bad. Really late. Then they messed my order up so had to ring up, waited 20 minutes for a call back then waited a extra 25 for them to deliver my correct order.

Lovely service. Tasty sandwich made very nicely. Only problem was couldn't understand what one member of staff was saying and she couldn't understand us which is a big issue !!

Hour late, food was cold. By time it's came think my hangover cured itself

Can't really go wrong with a sandwich but waiting for 1 hour and 50 minutes for a BMT is a joke.

Took over an hour to get here first time round. Was to be expected, however upon receipt of food there was a sandwich missing. Couldn't understand how this mistake had been made? Lady who answered was insistent she had made that order and it was all there. They did send out the sandwich, but it took another hour and the toasted sandwich was cold. Not really what you'd expect to be honest!

The delivery was over an hour late and even though the salad to go in the sandwiches was specified in the comment section, the sandwiches were incorrectly made. On my sandwich tomatoes were put on and I specifically did not want tomatoes on my sandwich, and the pickles I requested to be put on my sandwich were put on a different sandwich for someone who doesn't like pickles. Also by the time the delivery came the sandwiches were cold and had gone soggy from the sauce sitting on them for so long

Good was freezing by the time it got here took 1 hour 20 minutes to come

One thing I could comment on is the fact you can't choose what salad you want.. Which meant when we got our food it had everything and anything in.. Did spoil it slightly.

Was delayed, food was cold on arrival but given free meatballs as compensation, not brilliant but better than nothing

Took ages for delivery and was stone cold

Took almost 2 hours for my delivery to arrive. How long does it take to make a sandwich

Service for two sandwiches is shocking don't waste your time

Every time I write in the notes 'no jalapenos in nachos or sub', they ignore this and put them in anyway. I'm allergic to them. Please start reading the notes section as this is really poor service.

Food was an hour late so waited two hours. When we got our sins I paid for extra cheese and there was no cheese at all. Also asked for toasted and they weren't toasted. Really dissapointed.

Ordered at 11:30 didn't get there till 13:40 the bread was like mush due to how long it had sat in the sauce disgusting unedable

Subway melt was delish, very happy with my meatballs too. Very friendly delivery guy who thought he might have over charged me but rang straight away and was determined to bring the £1 back, really nice guy. Just wish they would add the Meatball Marinara to the menu

Got food order right and came before stated time will order again

Got a ft long BMT toasted which was freezing cold. The meatballs were lovely which I ordered as a side dish. I use subway regular but this is the first and last time I'll use their delivery service.£11 for a sandwich which tasted like it had been made up hours before I ordered. Stick to collecting from here.

Del was fast but jalapenos on my meatballs when I did not ask for them and wrong crisps

Perfectly done Subway! Thank you for our delicious sarnies! Exactly the way we asked for them :D

Delivery a lot quicker then expected! Food was great!

Our subs took 2 hours to arrive, no attempt was made to contact us and it arrived cold - reheated at home. Refund has been sought. As for the subs, the order was correct. Not too much else to say it's a Subway, there's little variation.

It took an hour and a half for my order to arrive, and the sandwich was in bits.

I keep giving this place chances but I always have problems. delivery time is a joke at least an hour over expected delivery time so 2 hours total! They never get my order right! Last time the bread was so stale it crumbled into a thousand pieces! Meat tasted funny too I got the wrong crisps without being asked if I wanted them bad communication management needs to step up there game as many reviews say the same I won't be ordering from here any more which is a shame because I loved subway when they get it right!

I asked for cheese on both subs but only got it on one. And the one I wanted toasted wasn't. I had to wait an hour for the subs to be made and delivered?! Good quality of food just really low service. And £11 minimum spend was over priced for me to actually get my order.

Took a little while to come and think there should be an option to choose what salad you want on as I asked for salad and it have jalapeño and black olives I spent 10 mins picking them out not good especially when ya hungover

Excellent service and lovely food

Seriously what more can I say about this universal high standard Subway - I walk in within minutes I walk out with a massive smile and 12" Sub with meatballs cheese lettuce and onions, with a soft drink a cookie and lots of change from a £10 Mint !

Just had 2 foot long italian BMT delivered to my work at quorum business park for me and my friend and subway does not fail to satify my tastebuds. SOOOOOOOOOOOOOOOOOOOO GOOD My pal said it was so magical he now needs a nap, thank you subway i love you

Over an hour late - tried calling to see where my order is and no answer!! Shocking service. Bet when/if it does turn up its wrong and they still won't answer when I call.