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3.8

Based on 511 opinions finded in 2 websites

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Nº 1141 in 1604 in Newcastle upon Tyne

Nº 36 of 53 American in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..chickensteak

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Able to sit outside in the sunshine which makes everything better! Good pub

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Heather Dowey . 2024-06-11

MORE AT Google

Brack burger is so nice burgers, chicken and fries could get much better anywhere else in Newcastle. Drinks are cheap for students if you have a student card and generally not too bad for the premium drinks as-well. On social nights it gets really busy good atmosphere try and book a table in advance if you want to be sitting down.

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Lewis Carter . 2024-02-29

MORE AT Google

Called in for a couple of beers.Nice place.

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Victoria Young . 2024-02-15

MORE AT Google

Reserved table for drinks plenty of screens to watch the match

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Colin Dixon . 2023-11-07

MORE AT Google

Absolutely bouncing on a Wednesday night. Door staff were extremely professional and even friendly which is incredible considering how bustling the crowd was.

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John Cockburn . 2023-10-12

MORE AT Google

First time here from glasgow me and my cousin had a few pints of cider and fosters , the staff where lovely especially "mya" red haired girl, very chatty and friendly (sorry spelling), ill definitely be back there service was 10/10 and the location was perfect.

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John Cameron . 2023-10-10

MORE AT Google

Great drinking hole,plenty of indoor and outdoor seating. Right in the centre of Newcastles vibrant student area.

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KEN FORSTER . 2023-09-13

MORE AT Google

Awful and inexperienced staff that escalate situations. Do not go there.

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Tom Watson . 2023-09-12

MORE AT Google

Was just ok i hadnt been there for years and it showed it needs an update and full clean floors were so sticky

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Peter Stephenson . 2023-07-30

MORE AT Google

Have to use the QR code at the tables. Didn’t work on my phone. So that was that

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Wendy Blyth . 2023-07-03

MORE AT Google

Love their happy hour - hit the buzzer with a chance to win a free round. Friendly staff, fun atmosphere. Definitely a go-to pub in Jesmond before heading into the city centre.

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Mike Kennedy . 2023-06-20

MORE AT Google

This has got to be one of the shabbiest pubs I've ever been in. You wouldn't think this was in Jesmond. It was filthy and the furniture is falling to bits with exposed electrics coming out of the ceiling. Shocking really. The whole place needs to be gutted and renovated. If this establishment is doing well, it is taking the micky out of its customers because it's a dump.

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Alan Hills . 2023-04-07

MORE AT Google

This was once Osbornes? On entering via the top door there were two men at the bar, we waited a couple of minutes I sent my partner to check the bottom bar. There were two staff members there. A young girl with half her upper torso on show and a young lad who served us. It stunk of cooking from Brack burger at back of the bar so we sat back up the unmanned bar area. The decor is old and falling to pieces literally. Seats with the leatherette torn off wires coming from the walls by what I assume is a DJ booth. Standards have certainly dropped since I last frequented the place. The only redeeming feature was the outside, the furniture was much better.

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Mc “Honest not nasty” . 2023-04-07

MORE AT Google

Waitresses are very rude, especially the blondes!!!!

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joe mordue . 2023-04-05

MORE AT Google

Waited around 15-20 minutes to get served one drink at a bar with 5 bartenders, enough said

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Vince HG Rutherford . 2023-04-01

MORE AT Google

Nice pint and a meal, reasonably priced.

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Alex Black . 2023-03-08

MORE AT Google

Great meeting place. Good selection of beers.

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Ken Murray . 2023-01-28

MORE AT Google

Very laid back, no nonsense place. Good cocktails and student/ dog friendly 👌

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Dave Spector . 2023-01-22

MORE AT Google

Bar area filthy, would not stay here again

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KEITH WALKER . 2022-12-23

MORE AT Google

Quiz was the so good, enjoyed myself thoroughly

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josh mckeown . 2022-11-20

MORE AT Google

Went for the quiz 20/11/22, the fella doing the quiz was very nice. Cheap drinks. No children were traumatised

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Matthew Ridley . 2022-11-20

MORE AT Google

“Love” quiz best part of the night

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Daniel B . 2022-11-20

MORE AT Google

Good Burger. Nice outside seating.

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Polat Karadeniz . 2022-11-11

MORE AT Google

First visit for a few years and still as great as ever. Fabulous outdoor seating area.

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Stephen Brown . 2022-08-15

MORE AT Google

Really rude made me and my friend feel very uncomfortable. Intimated us for asking for a bottle of wine then said we’d never finish it etc. used to be our go to, not anymore.

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Molly Odonnell . 2022-07-28

MORE AT Google

Boa para uma bebida rápida e um happy hour curto. A taplist não tão diversa mas não provei da comida. O ambiente tem uma atmosfera tradicional e dependendo do lugar escolhido pode ser um tanto barulhento dado o sistema de som interno. Já os lugares como sofás amplos acomodam confortavelmente em alguns casos até 8 pessoas grandes em um canto mais reservado para conversa. os copos não se acumulam nas mesas, há sempre alguém da equipe recolhendo-os. Há ainda um ambiente externo mas não os usei para avaliar. Definitivamente um bom lugar para happy hour.

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Edward Facundo . 2022-05-24

MORE AT Google

Soho Jesmond - Overpriced club prices at a bar and the music is way too loud to have a conversation, outside is nice when it’s sunny

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Jake Anderson . 2022-05-22

MORE AT Google

The burgers are out of this world. Better than I thought they would be.

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Ian Ballantyne . 2022-04-23

MORE AT Google

Very attentive staff, clean premises, absolutely brilliant food and well priced drinks. You have got to try this place it’s well worth a visit! A perfect burger joints which should really serve ice cream sundaes as a dessert LOL.

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Roger W . 2022-01-14

MORE AT TripAdvisor

Not bad pub ,not a fan of an open kitchen especially burger places and I've never had anyone put lemon in my vanilla vodka before

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Robert Hardy . 2021-12-26

MORE AT Google

Nice sit down lounge and chill although we was there early on and looks like it could get really busy. Lots of reservations on tables which can only be a good thing

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Adrian H . 2021-08-09

MORE AT Google

Lady with blue hair greeted us - miserable, rude and unfriendly Won’t be coming back because of this

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Emily P . 2021-07-10

MORE AT TripAdvisor

Saturday night date night and arriving to Osbornes after not being for a while we were looking forward to it. The greeter was kitted out for covid mask and the likes asked us to scan in sanitise and wear our masks: standard. After being seated on the worst table we ordered via the ‘W8R’ app. Server was miserable. Music blasting so much you couldn’t hear yourself think. Had signs all over about wearing masks yet people were wandering around Willy nilly without them on. Infuriating to say the least. We had paid £10 to pre book the table and it wasn’t even to be taken off the bill. Disgusting! Not impressed.

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Emily O . 2021-07-04

MORE AT TripAdvisor

Getting the drinks app to work was hard work at first but once sorted the service was quick and easy

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Tracy Cuthbertson . 2021-06-08

MORE AT Google

Me and my partner had booked a table for two on Sunday 30th May, it told us prior to booking that we would have to pay a £10 deposit if we did not show up for the booking which I understand. Unfortunately on the day both me and my partner got a message from the NHS track and trace app notifying us that we had to self isolate for 8 days. I called Osbourne’s at 3pm our booking was for 8:30pm to let them know the situation in hope that they would have time to give the table to someone else, we were also put under the impression from their staff that we would not have to pay the £10 deposit due to our circumstances (we also had a hotel booked who kindly refunded the whole booking as a goodwill gesture). I have tried contacting Osbourne’s via email to explain the situation but after a few days we have had no reply. After our experience we will not be returning to any of Osbourne’s bars, taking a £10 deposit in these unavoidable circumstances, rather than maintaining customers and repeat business really shows where the managements priorities lie.

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Ben Thompson . 2021-06-06

MORE AT TripAdvisor

Only went for drinks and could not fault the service the waiter Erin was very helpful and nothing was to much trouble even asking what type of seats we wanted

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traveler5124 . 2021-05-24

MORE AT TripAdvisor

Booked 2 tables and specifically requested for these to be together for a friends birthday. When we arrived they did not put the tables together and on a second request they made no effort to do this at all and were rude about it. There was a second table next to us the whole time we were there, meaning there was absolutely no reason to not place two tables together for a birthday. All members of staff were rude and unhelpful. Brack burger staff were lovely and food was also very nice. Would not return.

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5089913 . 2021-05-18

MORE AT TripAdvisor

Went to Jesmond for the first time for my 18th as I didn't fancy the main town as I'm not much of a nightclub person. I had a great time here as I ordered a round of drinks for me and my mates at happy hour, pressed the button for the spinning wheel and got all of them for free. I felt fantastic after that. Great idea keep em coming Osbornes.

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Wesley O'Neill . 2021-05-09

MORE AT Google

Visited after lockdown for outdoor drinks. We paid £5 for a table and were given a dirty barrel to sit at despite there being multiple (at least 15) free tables. We were told we couldn’t have a different table as they are all assigned at booking however we were offered ‘any barrel’ we wanted- which were different table numbers and therefore contradicts that each table was assigned at booking. Considering we are in the middle of a pandemic it was very clear tables were not being cleaned properly when new customers arrived as we had to ask for it to be cleaned and the man working said ‘I don’t even want to touch that’. If someone doesn’t even want to wipe it down you can imagine that we did not want to sit there, even after being wiped down it was still dirty all around the edges. We asked to move tables multiple times having paid for the booking and seeing many empty tables with better seats and heaters available however staff were not accommodating whatsoever and continued to say they were booked for other people, if everyone has paid the same for a booking I’m unsure how it is fair that some people get a dirty barrel in the cold and some people get a nice table with proper chairs underneath shelter and a heater? The most infuriating part of the whole night is that at least one table with a heater was empty for the whole 1 hour and 45 minutes that we were there. There is no valid reason that we could not have had this table. In addition to all of this, staff were rude on many occasions. One example- when walking back from the toilets (which were in no way being cleaned as often as they should in the middle of an pandemic) I informed staff that there was no toilet paper left and was told rudely ‘I know’. No sorry about that, no I’ll get some as soon as possible just a blunt rude reply. Overall, the whole booking system was clearly very unorganised and staff were so rude and unhelpful. They did not try one bit to make our night enjoyable or apologise for any complaints made. Will not be returning if paying customers are treated this way.

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18629026 . 2021-04-19

MORE AT TripAdvisor

Organisation was absolutely horrendous. There was about 15 tables free (if not more) and we got sat on the worst/dirtiest ‘barrel’ table which apparently got ‘assigned’ to us when we booked and paid 5 pound for. We asked to move as there was a number of tables which were free, we got told we couldn’t move as we were assigned this ‘barrel’ table and could not change that. Furthermore, this table hadn’t been cleaned and was incredibly dirty, we had to ask the man to clean it and he said to us “I don’t even want to clean this”, so you can imagine how we felt about sitting on this same table. A group of 4 then got sat on the table right next to us when there was still so many tables free. I don’t think the distance between the tables even passed the 1m socially distanced guidelines and it makes no sense why they were sat there when there was at least 10 tables + free at this point. The manager (I think) with bright pink hair was incredibly rude and shouted at me and my friends for swapping two stool chairs with ones with backs, I don’t really understand the problem with this as the table wasn’t occupied and there was many free tables I didn’t think it would be an issue as the stools were very uncomfortable. We were there for about an hour and a half and the tables we were told we couldn’t move to because they were going to be occupied never got filled, we flagged this up with the man at the front desk and he and the lady with him completely dismissed what were were saying and didn’t seem to care in the slightest, there was just no compromise or willing to help. Staff were so rude, unhelpful and you could tell they clearly didn’t want to be there (apart from one waitress with purple/ redish hair who was lovely). All in all I really wouldn’t come back to Osborne's after this shocking experience. I think the staff need training on customer service skills and how to be more friendly and welcoming.

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Wander2402887307 . 2021-04-18

MORE AT TripAdvisor

Great staff, especially the hostess. She was super helpful and made sure we were sat down at our table safely. Whole place is really responsible with great service.

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Sam Bosworth . 2020-10-28

MORE AT Google

Went for drinks for my boyfriends birthday, meant to be table service but waited a good 20 minutes for anyone to pop over, in the end I put my mask on and went to the bar, lass at the bar wearing a grey checkered jacket looked at me like I was stupid, I asked to order drinks politely and she said it was table service as if I was an idiot, told her I’d been waiting a while n she rudely pointed at drinks and said well yeah we have orders to do.. attitude just stank! Won’t be coming back anytime soon

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shazidam2020 . 2020-10-23

MORE AT TripAdvisor

This was such a disappointment. Good COVID controls in place. Other than that, shocking. You’d think the staff didn’t want to be there. Slow, awful table service and attitudes that stank to the high heavens. Service with a smile seems too much to ask for here.

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T9998BCroberto . 2020-10-17

MORE AT TripAdvisor

This is absolutely the best bar in Jesmond 💯👍

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Irene Harding . 2020-09-23

MORE AT Google

Food came cold and didn’t even come to our table and was soaking in grease and was soaked, asked for garlic sauce and they just grated garlic on top of the food and was too strong to eat. Never again

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John123h . 2020-08-29

MORE AT TripAdvisor

Socially distanced outdoor drinks. Good controls in place but naturally not much atmosphere. Prices OK but barmaid decided a smile or any level of enthusiasm were both optional extras.

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sleep007 . 2020-08-08

MORE AT TripAdvisor

Great Barr in Jesmond, good bar snacks, great atmosphere

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Steve F (RomanticTuna) . 2020-02-25

MORE AT Google

Amazing food, and drinks l.Amazing experience

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jorge Morgado . 2020-02-14

MORE AT Google

What wonderful service! We booked a small area for the Eve before our Wedding so our families could meet and we had a chance to see people before the big day. The staff were great at arranging it for us and at no cost reserved a large area that we could have all evening! Food was a little slow coming out but tasted fab, couldn't fault the place. Perfect for a casual large family gathering

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BeekieBoo . 2020-02-04

MORE AT TripAdvisor

Wasn't sure as not really the type of restaurant I would choose but had a steak and it was excellent and not expensive. Staff friendly and obliging. .

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Howie922 . 2020-01-31

MORE AT TripAdvisor

They need to get it back to what it was as since the manager Matt left it has gone down hill . But change that quickly as it is the no 1 venue in jesmond and always has been. And will be again if you act.now

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Peter Ratcliffe . 2020-01-27

MORE AT Google

Good choice of drinks and good service worth a visit!

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Paul Gaynon . 2020-01-16

MORE AT Google

Great bar for chilled drinks,can't go wrong with £2 Tuesdays, just be sure to get there earlier because it quickly gets busy. Food is decent too for the money

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Mason Hall . 2020-01-15

MORE AT Google

Not as good as it was last time I was there a few years ago but still worth a visit

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David Wilson . 2019-10-18

MORE AT Google

Nice staff with good selection of drinks. Offers an interactive happy hour which is fun for all customers.

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Rob Balmbra . 2019-10-15

MORE AT Google

First day back to university what a great place to live near to. Good food, good beer, good televisions and an interest in local happening and of course rugby. Thank you for looking after us.

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tiddles001 . 2019-10-03

MORE AT TripAdvisor

very kind staff good place to sit and watch the game

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Haider Ali Tariq . 2019-10-01

MORE AT Google

Nettes Personal und immer was los, waren tolle Abende

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Edward Gredicak . 2019-09-17

MORE AT Google

Called in here for a drink with 2 friends. It was quite busy. As we waited to be served the bar staff (female) ignored us. We kept trying to get her attention and she knew we were waiting to be served but she kept serving others (men). When a gap came and no one except us was waiting to be served she stepped to the side and just stared at us smirking. Enough is enough so we left and found a more friendlier bar. Your loss not ours!

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jaydeebee . 2019-08-06

MORE AT TripAdvisor

Bar service was terrible, kept ignoring us and serving people who had just come in and she knew that we knew what she was doing. In the end we walked out with no drinks and the barmaid smirked as we walked past. North East is well known for being friendly, what a let down to my friends who were visiting. Maybe because we were over 30 we were too old. Not the Osborne's I remember and certainly won't be back.

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Carol Nail . 2019-07-20

MORE AT Google

Great sport bar, and lovely Nacho's :)

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Pesh Spectre . 2019-07-18

MORE AT Google

,£2 Tuesdays well worth a visit

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Jo The Pro . 2019-07-04

MORE AT Google

Was here with my family on Wednesday for my birthday, I had one of the ultimate burgers and my mam had the Peri peri wings absolutely delicious bar staff were really friendly aswell

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lrt r . 2019-06-27

MORE AT TripAdvisor

Was here for the UK Seahawkers National meet but double booked so moved next door to El Paso. Pity as good room, good vibe and decent cheap beer.

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Mark W . 2019-05-24

MORE AT TripAdvisor

The food, service and prices are good. Not fine dining, more hamburger type joint with lots of extras to choose from.

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rickydoodah1 . 2019-05-10

MORE AT TripAdvisor

Great food and drinks while watching sport on the big screen very helpful staff.

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David Goodman . 2019-04-19

MORE AT Google

Good place to watch football, fun buzzer during happy hour for discounts

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Matthew . 2019-04-18

MORE AT Google

Ein klassischer englischer Pub mit sehr sehr vielen Bildschirmen. Wer also darauf steht, Fußball in einem Pub zu sehen, ist hier genau richtig!

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Manuel Kanne . 2019-04-18

MORE AT Google

Very popular bar good prices too 2 pound a pint at certain times

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Kev Newcastle England . 2019-03-08

MORE AT Google

Well then, what a rollercoaster of a trip to the pub! Food is decent....if they haven't run out of what you want. Menu design hurts your eyes but 10/10 for inventive names. Decor is on point with special mentions for the lights, plants and toilet facilities. The pitta meal came... without a pitta! Good olives tho EDIT: "Prossecco and Peroni" bar has odd smell

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josh lamb . 2019-01-25

MORE AT Google

Brilliant bar and brilliant atmosphere.

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Maureen Ross . 2019-01-19

MORE AT Google

Probably the best bar we visited in Jesmond.

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Lee Allsopp . 2018-12-17

MORE AT Google

Met four friends for drinks here on Friday night, the bar was busy, popular not rammed. Polite service and a good range of drinks. We all enjoyed a beverage before moving onto the restaurant for dinner.

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Dr_Waugh . 2018-12-17

MORE AT TripAdvisor

Was our first visit here on Friday night to celebrate my nieces birthday and we had a great night. The atmosphere is very relaxed and drinks were flowing! Located in a beautiful row of bars and restaurants in a nice part of jesomond. Will be returning soon!

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John Harle . 2018-11-28

MORE AT Google

Tuvimos una fiesta de compromiso familiar en Osborne con algunos de nosotros alojados en su hotel contiguo. Todo estaba muy bien organizado, el buffet era increíble y el personal era muy trabajador y muy servicial. El hotel era fabuloso, hermosas habitaciones y desayuno encantador. Muchas gracias a Matt, que organizó todo para nosotros, todos pasamos un tiempo brillante.

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carolnewcastle_13 . 2018-11-15

MORE AT TripAdvisor

Popped in here for a pint of Maltsmiths IPA and a snack on Tuesday night. Had the dough balls and mozzarella sticks which were amazing! The pub had a great atmosphere - would definitely return!!

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Katie E . 2018-10-18

MORE AT TripAdvisor

Fui con mi esposa en esta ocasión, pero he estado muchas veces con mi familia y amigos.

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andrewsE8261FN . 2018-10-16

MORE AT TripAdvisor

Great starting point for our night out, had burgers which were tasty and won a free pint!

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Janaya Schofield . 2018-10-14

MORE AT Google

Ye got nae staff nd yer water dwn yer pints

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Will Allman . 2018-10-09

MORE AT Google

Great service and food at reasonable price.

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Jackie Johnson . 2018-10-05

MORE AT Google

Definitely one of the best places up until now!

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Tim de Graaf . 2018-10-03

MORE AT Google

Very large and spacoius bar with trendy decoration and modern food me ue. But most people come there for drinking and socialising. Can get very loud specially after footbal or after weddings in the hotels on Osborne road. Plenty of outside spaces offers a choice.

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318zarai . 2018-10-01

MORE AT TripAdvisor

Very nice burger and good pints

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Aedan Moloney . 2018-09-21

MORE AT Google

lovely place but not cheap 2.50 for a pint of lemonade but was lovely!! staff are fantastic z

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Jenny Reay . 2018-09-19

MORE AT Google

Next to the bustling bar area next door, the restaurant side was characterless and uncomfortable. We ordered a beef burger and a meatball sub. The meatballs were pre made and chucked in a tin of chopped tomatoes with a handful of chilli powder- disappointing. The burger was better.

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J_Henderson93 . 2018-09-19

MORE AT TripAdvisor

Good food and reasonably priced drinks

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Kevin Clark . 2018-09-07

MORE AT Google

Just been here during a stag do and the place was great. Great sports coverage and plenty of Tv's to watch them. Good atmosphere in bar and nice outdoor area. Definitely worth a visit if you're in Jesmond.

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Michael Austin . 2018-09-06

MORE AT Google

Best place to grab beer and hanging out with friends

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mohameden cherif . 2018-08-30

MORE AT Google

5 years since I've been and thought Malhotra group would have invested in decent bar staff. Really unimpressed, definitely won't be back

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Lee Smith . 2018-07-26

MORE AT Google

Had a private hen party here on Saturday n our own area , it was free which was great , love everything about this place , had a great night

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Lozzas channel . 2018-07-16

MORE AT Google

Great atmosphere people of all ages. Some good real ales. Plenty of Tv's in the bar and outside for watching sports. Can get very busy especially when the match is on

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T. Mason . 2018-07-11

MORE AT Google

A visit to Jesmond is not complete without a visit to Osborne's - this is truly the bar of choice for meeting point, drinking and general good vibe venue, and with the addition of the drinks button which has added a bonus to this place - I can highly recommend you take the time and visit this bar while in the area.

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Peter Bowers . 2018-07-10

MORE AT Google

A great night out to celebrate a friend's birthday. They do a happy hour game where you press a button and get your drinks for half price, free or 10% off.

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Dianne Lansdown . 2018-07-09

MORE AT Google

Osborne Road es un camino victorian con muchas casas grandes con bastantes convertidas en restaurantes y bares. Osbournes se veía bien desde el exterior con muchos asientos y mesas. Fuimos a pedir bebidas y muy rápidamente decidimos que no íbamos a comer allí, estaba prácticamente vacío de mesas y sillas, claramente era un pub para beber.

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Sally1862 . 2018-07-09

MORE AT TripAdvisor

Nice place and great outdoor atmosphere to sit with friends. Food isn't great though - a bit bland/simple.

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Tom Howell . 2018-07-01

MORE AT Google

Nice place to go for a beer. More suited for evenings out and loud music - can be hard to have a conversation inside at times. Outside seating very good, quiet and not too busy during summer hols

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Alex . 2018-06-17

MORE AT Google

We went for £2 Tuesday which was a great deal, a selection of beers, ciders, spirit and mixers for £2 as well as food. Nice atmosphere especially as the night went on, and the staff seemed lovely. There is a heated smoking area as well as plenty of seating both inside and out.

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Kathy Reid . 2018-06-04

MORE AT Google

Good specials nice place sexy girls

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chris robi . 2018-05-31

MORE AT Google

How cheap is Osbournes? This could become my local!!!

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Sharon Robson . 2018-05-29

MORE AT Google

The house red wine is gross and staff reluctant to change it, when the did the replacement was equally as bad

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928milliee . 2018-04-30

MORE AT TripAdvisor

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