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Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

2263 Opinions in 2 websites
its a big restaurant. It keeps the mark of five guys and i love those small kiosk . Even though i saw sacks of groud nut i could not see it for the customers to take. The service was awsome. And i forgt to ask for spicy fries, i went and asked i was so pleased that,they explained to me what to do a guy with specs sorry i frgt his name.

2112 Opinions in 2 websites
worst food of my life. it might be good if you get something else, but do NOT get bottomless sesame chicken strips. it was so sickeningly sweet, I'm pretty sure they make the chicken extra sweet so you don't have too much of it, we only had 2 rounds of a small plate with 9 small strips of chicken and that was far too much and way too sweet we couldn't finish it. it was so sweet i didn't want to have a dessert even tho i initially planned to. it would've probably been way better if the chicken was salty and not sweet, but im sure they do that on purpose, which isn't smart since i won't be coming back after this experience. the garlic chips were ok

1487 Opinions in 4 websites
Overall ok place but only because we had a 50% off voucher. If we had paid full price we wouldn't have been happy with the food. I can see the vision of a fancier menu but the food wasn't the best quality and the roast dinner we had wasn't great at all. The wine however was lovely. Our server, Maisie, was lovely and did a great job. There was a couple behind us who were being so difficult but Maisie and the Manager handled it really well. Unfortunately, I've been charged twice and waiting on a chargeback from the bank. Not the servers fault at all, the signal for the card machine wasn't great in the garden room so maybe ensure you go inside to pay. We'd definitely return for some drinks in the sun but the sunday dinner at least wasn't what we'd go for again. Lovely outside terrace but also be aware it is a pay to park site.

1265 Opinions in 1 websites
Very disappointed with my recent visit here. Had to wait a very long time for our drinks,had to wait even longer for starters & then there was an even longer wait for our mains. The reason is because this restaurant prioritises online orders. Time & again Deliveroo or Ubereats people were coming in to collect orders that were all stacked up in the kitchen area. Meanwhile the people in the restaurant who had gone out if their way to come here were made to wait. Several people around us complained,nobody seemed to be happy & everyone just looked fed up with the poor service. You need to do better & whoever is managing this place needs to step up & put the people sat in the restaurant first!

966 Opinions in 1 websites
We visited Smith & Western with our 3 children & a baby. Staff were friendly, accommodating & service was fast. All our food was incredible, no complaints at all. All very hot, super tasty, great portion sizes and the kids loved it too! We had such a great experience and can’t wait to come back.

902 Opinions in 1 websites
Rock hard fries, difficult to chew and tasteless too. Ordered to collect and later found out they didn’t put a portion of fries in the bag. Good service at their Westfield White City GBK, but food wasn’t great (for the second time) Burger was nice but won’t be taking my family again! Disappointed! Food overall used to be good but not anymore!

852 Opinions in 1 websites
Servicio muy lento, y un - personal entusiasta. Esperó 10 minutos en la puerta para que alguien viniera y registrarse - nosotros en, y luego esperó 40 minutos para que se tomara nuestra orden de bebidas. La camarera no sabía qué tipos de ginebra estaban disponibles diciendo 'No voy a mentir No tengo idea de lo que tenemos'. No se apresurará a regresar.

1791 Opinions in 4 websites
1 star – Unless You’re Craving Disappointment, Avoid Like the Plague Popped into Moonlight Crosby for what should’ve been a simple, sweet treat — two waffles. Nothing extravagant. Just waffles. Fast-forward 50 minutes later… still no waffles, just the crushing realisation that we’d aged a decade and developed a mild case of hanger. We ended up asking for a refund because our food clearly got lost in some dessert-based black hole. Now, let’s talk customer service — or lack thereof. The woman serving us was giving serious “main character in a villain origin story” energy. Rude? Check. Sarcastic? Check. Refused to give her name like she was protecting state secrets? Also check. strutted around like she was doing the Moonwalk — literally — wearing one blue glove like she was auditioning for a tribute act. Food hygiene clearly not part of the show. I mentioned the whole ordeal to another staff member, who literally laughed and said, “That’s just how she is.” Ah, lovely. Nothing says “we value our customers” like turning a hygiene hazard with attitude into a personality quirk. If you enjoy being ignored, insulted, and possibly given food handled with bare hands, then this is the place for you. As for me? I’ll be satisfying my dessert cravings somewhere that doesn’t feel like a customer service horror movie.