Marco Pierre White Steakhouse in North Somerset

What an amazing venue. I highly recommend it.

Very expensive but good food with decent service. We went with a deal -3 course Sunday lunch for 2/ £30pp. The extras cost a further £35pp - 5 drinks, water, bread & olives, 4 coffees. The building is nice. The service was efficient but with maybe many different wait staff, so it's hard to compare to small restaurant type service. Beautiful building, great views. Starters -salmon & fennel remoulade, beets with goats cheese. Well balanced flavours good presentation. Mains - beef roast & pork roast. Asked for & received rare beef. Generous veg portions -peas/Chantenay carrots/red cabbage, 2 good roast potatoes, large yorkie. Many pubs can be found for excellent roast. Here I found his quality but nothing particularly stand out. Dessert - cakey brownie with overly sweet vanilla instead of the standard chocolate ice cream. Was my swap a mistake? I won't spend £130 on a Sunday roast for 2 again, but I enjoyed the brief time away from my toddler kids.

Had Sunday Lunch here today using a Travelzoo voucher we were given for Christmas. The menu was specifically for Travelzoo purchases so even if it was limited compared to the full menu, it was still quite extensive with good choices. I had the Caesar Salad for starter and it was very nice and hubby had the smoked salmon which looked like a decent serving and he said it was good. We both opted for the Mixed Roast which gave us Beef, Pork loin and chicken. This is where it went downhill - you could tell from the look of the beef and pork, as it curled up at the edges that they had been trying to keep it warm or reheat it - it was not the best and very thin and dry. Also, the chicken was very dry. You would not expect a restaurant of this calibre to be serving meat of that standard. The vegs were OK apart from the roast potatoes, which similar to the meat, were very dry. The Yorkshire Pudding, however, was lovely. The only dessert we could face to get moisture back into our mouths and stomachs were sorbets and these were very good. The service was a bit slow, but this was OK for us as we did not wish to rush between courses. Whether it was the timing of our sitting (perhaps eat early and it may be better, and not had chance to dry out) or because it was a voucher, I don't know. If I had paid full price for it, then I would have been very unhappy and returned it. Overall, very disappointed and I will not be returning and will stick to our local pub for decent, well cooked food at half the price.

Sunday lunch was very nice with generous portions. Only downside was the carrots were really hard, and the red cabbage was too sweet. Atmosphere was ok, the lighting was a little bit too dark for my liking. Staff friendly and polite.

Overall ok place but only because we had a 50% off voucher. If we had paid full price we wouldn't have been happy with the food. I can see the vision of a fancier menu but the food wasn't the best quality and the roast dinner we had wasn't great at all. The wine however was lovely. Our server, Maisie, was lovely and did a great job. There was a couple behind us who were being so difficult but Maisie and the Manager handled it really well. Unfortunately, I've been charged twice and waiting on a chargeback from the bank. Not the servers fault at all, the signal for the card machine wasn't great in the garden room so maybe ensure you go inside to pay. We'd definitely return for some drinks in the sun but the sunday dinner at least wasn't what we'd go for again. Lovely outside terrace but also be aware it is a pay to park site.

Quiet, possibly one of the best Sunday roasts out I have had in a long time. Greeted straight away and seated seamlessly in the lovely deep dining chairs. A pianist playing giving great ambience to the restaurant. Serve was quick, food hot and delicious, the French onion soup was to die for, and hearing around the room a lot of complements too and rightly so. The main course was plentiful with extra gravy and a side of steaming hot veg. Sticky toffee was lovely with an ample dollop of ice cream. Just remember, when visiting the restaurant, you don't need to pay for parking, yet always double-check.

Disappointing, the food was cold! The meat was tough definitely not worth the price!

Food poor quality, similar to a school roast dinner. Beef was chewy, took nearly 15 minutes for extra gravy to be brought to the table

Was a surprise for my birthday. What a surprise it was. Had to send my food back as it was cold. Was told the chef would make me a fresh meal. That didn’t happen the food came back dried up the sauce was gone it was inedible I asked for a Manager and told him to take it off the bill. He asked if I wanted anything else but everyone had finished their meals so I didn’t. Two in the party had lamb which they said was overcooked and tough. Service was very slow our waitress was sweet but very inexperienced. At one time I stood up to try and get a staff member there was absolutely none in the restaurant I felt so bad for my friends who had gone to so much trouble for my birthday an absolute disappointment

Great service, amazing food with big portions for the Sunday lunch. Live piano music to give a tranquil atmosphere. The only down side was the garden room we dined in was a little run down.

Visited early on a Friday night, several items were not available including the chateaubriand which we would usually have at steakhouses. My wife’s fillet was over cooked, my burger was warm not hot. Onion rings lacked seasoning and were very bland. Service was fine - and that really summed up the whole experience… Acceptable as a quick meal but I’d expect better of a mpw restaurant, and would have been disappointed if we’d visited for a special occasion.

Stayed at the hotel but also we ate in the restaurant from the time we were showed to our table to the time we left was first class staff we excellent and unfortunately had to put up with a few moaning people and some very rude to staff the food was excellent plenty of time between courses sometimes it comes out very quickly between courses but not this time we will definitely return.

I was expecting something far better, 2 stars is probably a bit generous. I really wanted this to be good, I was seduced by the Marco Pierre White name and was expecting something better, expecting a treat. It all started off well, a pleasant setting with attentive service, but given that the restaurant was only serving 2 or 3 other tables the mains took a long time to be served. When the mains did arrive some of my main dish was only luke warm when served, whilst one of the sides was scalding hot. The steaks were a bit tough, not the best cut, and I also found the whole meal very salty! Once the restaurant began to get busier it was clear that they are a bit understaffed as the service became a bit intermittent. After about 25 minutes of waiting I had to call staff to the table to pay the bill. I was happy to include a tip in the ‘gratuity’ section of the bill when I signed, but after signing I noticed that a service charge was already included! I personally consider this a form of fraud or theft and huge insult. Any establishment that tries to dupe their customers into paying additional costs is a business with questionable morals and business ethics . . . shame on you Marco Pierre White grills, I expected better but this is just a glorified overpriced Beefeater. Don’t bother wasting your time, there are much better places out there.

Went for Sunday lunch and the vegetarian offer was linguinei with tomato sauce! The most boring dish I have ever eaten. How can this be a valid sunday lunch "with all the trimmings", there were no "trimmings" with my linguine? My wife's roast was okay but cold and not as good as our local pub. The chef here is a disgrace to his apron, obviously incapable of cooking a nut roast or a vegetarian wellington - avoid at all costs.

Lovely buffet breakfast! We also ate dinner here during our stay that the hotel and the filet steak was amazing!

Nice service, nice venue - but they don’t really cater very well for vegans. The ‘vegan on request’ option for Sunday lunch was tomato pasta, it’s odd to be eating tomato pasta when your friends are eating a roast.

This used to be our go to for great steaks. I would put it on the same par as The Hawkmoor. However, our dinner recently was sub-standard to say the least. I had booked it as a 50th birthday present for my friend which was (even though marked on booking reference) completely ignored. We had an early dinner 6.30 but as the restaurant filled up it was clear the waiting staff could not cope. My sirloin steak was inedible- fat running throughout it so could not be eaten. I had a new one prepared it took 25 or so minutes by which time my sauce and sides were cold. The staff didn’t replace them so had to ask and again wait. My friend in the meantime had eaten their dinner! We had to find someone to pay the bill as no waiting staff came over and the lack of service was not reflected. Marco’s is expensive and good should be cooked perfectly. Appreciate that they replaced my meal but a special occasion was ruined.

I’m Surprised by all the negative reviews. Not what we experienced at all. Great ambiance, service and food. Yes we would return.

Went for Sunday lunch which was amazing. The food was delicious and there was so much of it. The restaurant was a little on the dim side, could've done with switching the lighting up a little. There was someone playing tunes on a grand piano during our time there which was great the staff were brilliant and attentive. The price at £25 for a two course roast was good value for the quality of food and the whole experience. Will definitely be returning.

Average food, high prices, painfully slow service, ok atmosphere. I wouldn’t recommend it unless you are staying in the hotel.

Can't recommend the breakfast as from experience recently with a party of 8 the poached eggs were hard boiled! First time ever to have hard boiled poached eggs, which ruined the dish I ordered of smashed avocado on sourdough toast. Even the sourdough toast wasn't chewy in the centre, just dry and crumbly. My colleague had the fried breakfast and again ruined by overdone poached egg. Nice setting with pleasant staff but come on, serve your eggs properly, should never leave the kitchen in this state which you would think meeting MPW standards such things are checked. Very disappointed, didn't complain as wasn't paying and I didn't want to appear rude to our host. If I was paying I'd definitely return the dish.

Mixed feelings as the food was good but the service was poor. The kids roast diner was raw ( as per photo). £160 for a Sunday roast ( 3 adults and 2 children) with no alcohol doesn’t seem a lot of value.

Amazing tasty food with plentiful portions (the French onion soup was to die for!), nice atmosphere and friendly service. Would highly recommend :)

On arrival there are large signs PAY FOR PARKING so we did only to see small print later that residents, restaurant users etc had to enter details at reception. Even some staff have been caught out by this apparently. Blatant explotation! Why would you park here if you weren't using the facilities! Staff throughout pleasant and engaging. Nice atmosphere with pianist playing. Drinks a tad expensive Starters good but chose beef main course (Sunday lunch) Waitress said it was rare but it was cold and stringy/chewy to eat. Desserts OK but £3+ for a minute portion of cream was appalling Bill then needing amending as there were items on there we didn't have. And with £40 for a bottle of wine...!*!* Would we return. Absolutely not Would we recommend it. Absolutely not Steer clear

Absolutely disgusted at the fatty meat, lardy potatoes and red cabbage that had quite frankly been dipped in a bottle of cheap perfume! Completely ruined my birthday meal that my children paid £170.00 for! Disgusting and not even a reply to my complaint! I do NOT recommend this mish mash of a restaurant to anyone!

Great menu with some good choices, unfortunately they had run out of sharing steaks so we both ordered 6oz fillet medium rare… When served one was perfectly cooked and a good cut of meat and the other was medium at best and not a great cut of meat. I sent it back, stating I had asked for Medium Rare and to my astonishment it arrived bank at my table a few minutes later with a message from the Chef stating that it was medium rare! It wasn’t… I asked if the chef could come out and see the difference between the two steaks, but was told that wouldn’t happen. So I politely sent it back and didn’t order anything.. the most disappointing factor is that I then sat and watched my mate eat his perfectly cooked steak, which to be fair he said was really nice (and it looked it) I wish I had taken a photo to show the contrast in the two steaks… which thankfully was recognised by the front of house. It was a shame as on another night with a more experienced chef no doubt it would have been a great meal.

Firstly, the table service was excellent. The reason for one star is simply that the manager (whom I spoke to but who took no responsibility) clearly had no concept of training staff in how to deal with people waiting at the entrance. Simply put, it should be everyone’s responsibility, as soon as someone appears, to engage. Patrons understand that waits can occur, but in this case, we had a reservation, turned up and several staff saw us (including one delivering food beyond us to the bar). Then, whilst I ventured inside to complain, a staff member walked straight past my wife and sat the next couple and we then had to wait considerably longer than the promised ‘2 seconds’ to be seated. As we were being seated, I asked to speak to the manager. A man came over to ask if we wanted drinks and it was only when I asked if the manager was coming that he admitted to being the manager. He then ‘explained away’ what had happened by not being in the room and therefore not knowing what happened (implying he did not believe me) then refused to speak to me and tried to only speak to my wife.

food is just not up to par for what you pay for the quality of meat for the steak for £40+ was a joke loads of fat on it and we ordered lamb at first and it simply wasnt lamb they argued saying nothing will change if they bought out a new one so changed it to a burger when that came iut was stone cold not only that had to reserve a table for £20 got there the place was dead absolute shambles of an experience dont waste your time going to this overated establishment

Visited 30/11/2024 for my mothers 50th birthday, friendly staff, warm welcome, gorgeous food but to top the experience off we were served by a gentleman called Jamie - this man needs some recognition, he went above and beyond for us, recognised my mums birthday, explained the menu well gave us some recommendations - he is defo what made our visit so special! Thank you Jamie!

Had lovely evening great food and service. We had the tomahawk, which was perfectly cooked. Recommend.

Booked in at Marco Pierre due to staying overnight in the Hilton. The food was tasty but i wouldn’t personally say it was “wow”. However, our server Shaz (hope i spelt your name correct) was brilliant. She was friendly, attentive and efficient. She made our evening meal experience much better! Thank very much Shaz!

Was a really nice restaurant, the food was amazing however our server seemed a bit inexperienced. She was probably new so understandable however at times it did feel a bit awkward. The restaurant is dim lit so would be better for a more romantic dinner than with family. The menu has a wide array of options to choose from.

Came here for our wedding anniversary as we seen the 25£ deal on steak & wine this is not as advertised. Upgraded to fillet which came over cooked and then to top it all was over charged for the upgrade and then they add VAT to your meal so you do not pay the price you think you going to pay absolute joke …. If you want a steak house it’s worth going to Bristol… it so overpriced we wouldn’t advise anyone to go here, Service was poor and they sent an inexperienced waiter to pass a message from manager cause she didn’t want to speak to us… how can a famous chef put his name on this place

Had some really good food here whilst working at a wedding back in July. The staff were all really lovely and helpful too.

Food was average and with the service charge very expensive service was pretty bad and one waitress every time asked for something roll her eyes or was not very pleasant Would not go to this restaurant again.

Lovely place, surrounded by beautiful grounds. We had the Sunday Roast in MPW Restaurant. Choice of Beef, Pork, Chicken...no Lamb available. Beef was cooked to perfection Roast Potatoes were delicious as was the Chantenay Carrots, Red Cabbage, and Peas. Chose the Warm Chocolate Brownie...other delicious Desserts available.

Overcooked and tasteless ribeye, screaming kids and high prices. It’s unfortunate they attach his name to this place.

Very disappointed. I ordered Onion soup for my starter and it came a good 5 minutes after my partner’s starter as the waiter forgot to tell the chef. When it came it was luke warm, and the croutons had been replaced by a floating slice of bread with melted cheese on it. Main course was not much better. Beans and peas were cold, pork was OK but I had to request the apple sauce. Roast potatoes were very nice though. If you want a good Sunday dinner best walk into Yatton to the pop up Sunday roast place where you will get a beautiful warm well cooked meal.

You would imagine that any restaurant that has Marco Pierre White’s name associated with it would be first class. He would be sorely disappointed, as were we, at the food we were served for Sunday lunch. I could have cooked a better Sunday lunch myself. My starter arrived and when I asked 10 minutes later where my partner’s was, I was told it was on its way. After another request for her food, we were told that the waiter had forgotten to order it with my salad. We waited fifteen minutes for the onion soup to arrive, and when it did, it was tepid, with a piece of French bread and cheese on top, instead of croutons as described on the menu. They heated it up but it still wasn’t hot. When the main course arrived the green beans were tepid, my partner had to ask for the apple sauce, and when I asked for the mint sauce I was told they had run out. They reduced our bill without being asked, but we would have preferred the food to have been more palatable. Disappointing is an understatement and we certainly won’t be going back.

Had a voucher for sparkling afternoon tea for two for my birthday was really looking forward to it . Will never go again as sandwiches very dry and plain for example beef with no horseradish just cheap tasting butter , same for the other ones except the ham which has mustard in it . No one had explained what everything was when it was brought over so had to ask . Had to chase for my sparkling part of the deal. I have been on plenty of other afternoon teas and this was the worst I’ve ever experienced others have been fab very surprised by this .

Great afternoon tea. Unlike the previous persons review ours was very pleasant. Lovely attentive staff who couldn’t do enough for us. Sandwiches very fresh roast beef melt in the mouth. Cheese and cucumber delicious as was ham and mustard. Egg mayo delicious. Cakes where do I begin light fresh and very tasty loved the carrot cake and we are carrot cake connoisseurs. Tea in abundance and nothing too much trouble for the staff. We will be back.

This was the first time having an afternoon tea here . I had been looking forward to it as the name above the door I thought would have meant quality . My brother always sends me a treat for the above as a birthday gift and the other places I have been to before have been fab.fully explaining what you get and making it very special for us. However this one was appalling . No one told us what the sandwiches and cakes were until I asked . We asked to move as my daughter I took with me is on the spectrum and she was uncomfortable with the first table choice which had a shoddy ripped booth seat anyway which the lady kindly accommodated and she was very nice and helpful although busy when we first arrived so had to wait for a bit to be seated which I appreciated the sorry she gave for that. The cups were filthy that were on the table so asked for them to be taken away . The sandwiches were very dry no sauces for example mayo on the egg or horseradish with the beef. Just plain filling with cheap butter on them . The cakes were not enjoyable I left the rock hard scones and even had to chase to ask for my glass of Prosecco as we had a sparkling afternoon tea on the voucher and had not been offered or given this . Very run down and some staff very new . Very confusing parking system . I will not be recommending this place and will never come again .

I went for afternoon tea on a weekday.It was very quiet inside.Our afternoon tea was nothing incredible however was pleasant. The waiter who served us was really friendly.Service was 10/10.

Unnecessarily pretentious atmosphere. They said they were fully booked so we had to come earlier and there was hardly anyone in there so it felt quite awkward and quiet. It has the kind of decor of a bad Indian restaurant with a million pictures of Marco. Food was quite nice, the steak was a little too well done and dry, but the chips were nice and I liked the rocket with balsamic vinegar. Really lovely servers.

We have recently spent two evenings dining here, everything was faultless. We were celebrating our honeymoon, on the first night we were made to feel like VIPs, with a lovely booth set up, complimentary prosecco and a handwritten card on the table. Service was first class. We shared a tomahawk steak which was cooked beautifully and was very tasty! On the second evening we had the curry and macaroni cheese, both really nice, sticky toffee pudding I highly recommend too! The staff worked so hard and very attentive without being intrusive. We do not have a bad word to say about our experience, we look forward to returning. Thank you for looking after us and making our honeymoon memories very special.

Was a gastronomic experience that everyone should have! Great place outstanding food and top notch service! Was one of the best meals I had in England on are anniversary would highly recommend

We've now had family meals twice here. Excellent both times. Great food and family friendly. I would say that the waiting staff didn't know much about the food they were serving and the coffee is fine, but not great. But that is nitpicking.

We treated ourselves to high tea here for our anniversary. Every detail was perfect. Every sandwich and cake was exceptional. Just lovely. Well worth it.

The ambience, beautiful surroundings and lovely polite staff are definitely worth paying a little more and should not be compared to pub meals. We had steak, cooked perfectly to the tricky balance between medium/rare and the scotch egg starter melted in the mouth. This was our first visit to this restaurant and will definitely be a favorite. I loved the garden room which has a lovely outdoor feel, but was nice and cosy even with the rain.

Exceptional Sunday lunch experience, visited for a special birthday celebration, with eleven family members. The culinary experience was really impressive, we had a mixture of starters all were excellent not a single negative comment to make. The Sunday lunch was also superb, Beef, Pork and chicken beautifully cooked and served with lovely roast potatoes and a great Yorkshire. Veg was served on separate dishes all really tasty with additional gravy. Our waiter Dylan in particular was brilliant, attentive, courteous and knowledgeable about the menu. and went out of his way to help along with along with the rest of the staff The outside seating was tastefully done creating a setting that was ideal for a leisurely Sunday lunch. I have already recommended your restaurant to friends, and I look forward to our next visit.

Pretty average restaurant in a nice hotel. Although food was ok it was certainly not worth the price paid. Service was about Harvester standard and ambience poor. Expected so much more from this MPW badged eatery

Rank unisex toilets that need to be cleaned and instant coffee if you want decaf.

food was fat below the standard expected of such a prestigious steakhouse

Great place to go for that special meal

It was my best friend's 80 birthday and we had a great time.

Went here a couple of weeks ago with my partner for a Sunday roast and we were both undewhelmed with the food. We both had a starter, main with a glass of wine each and a coffee. We had low quality olives and bread, which we were charged over £9 for. I'm most places, these are complimentary. Add on the £8.50 service charge and we paid just over £95 for food only 1 notch above a carvery. I'm annoyed because rightly or wrongly, I expected so much more. My advice is find yourself a decent local pub and save yourself almost half the bill.

The hotel was part of the restaurant and I expected some better service considering the name. Was part of a business group for 2 nights. First night we had to ask 3 people when table was already booked prior before being shown to the table. For a vegetarian it had a few choices. First night I decided a cheese and tomato vine starter ( pic didn't come out) but it was not appetising at all. As mains I picked Mac cheese. Thinking simple dish cant go wrong, it was the worst. A massive dish nothing else, cheese was not crispy on top and wasn't cheesy as a Mac and cheese should be. Totally dry, lacked taste and flavour only ate the top part and had to ask for the cost to be taken off at the end otherwise I would have to pay for something which was not nice at all or was given an option for something else when I told them. Second day was a bit sceptical but thought it can't be bad, tried the tomato linguine. It looked nice but was luke warm and lacked the flavour and seasoning I expected in a simple dish. I was glad to order sides as back up, I ordered onion rings and chips these were better in taste and glad I ordered it otherwise it be two days with disappointment food and hungry belly. I've heard so much of the company and for simple vegetarian dishes I did not expect the lack of flavour and seasoning in the food. Was totally disappointed for the cost and expected better.

Not blown away by the roast dinner, would probably not come back again for the Sunday menu. However staff were wonderful and very accommodating of us brining cake & balloons for the birthday we were celebrating.

Good food at the Hilton. Service can be a little slow but staff are very helpful and friendly.

I wasn't expecting a huge selection being a vegetarian in Stakehouse - and I'm fine with that. My partner isn't a vegetarian and there was enough on the Vegan menu for me to get by. However, we found on arrival that of the four main options, three were unavailable. So it was chickpea curry or nothing for main. I know these celebrity chef restaurants are often a but of a marketing ploy but, even then, that isn't acceptable for me. I had a tomato soup starter. The soup was ok - nothing mind blowing but it was passable. The bread accompanying it wasn't nice. It was really sticky to the point I had to pick it out from between my teeth. The chickpea curry was, again, passable but really nothing special. I'm no chef but I could cook something equally tasty for 1/10th the price. My partner had the scotch egg starter and lamp for main. She enjoyed both but found the lamp a little rubbery - 7/10 she says. We didn't bother with desserts. The experience had all fallen a little flat by that point and we were happy to go off back to the room. The service throughout was very good. Couldn't fault our server at all and I had some sympathy as she seemed to be going table to table explaining things were available with every order. The decor is ok. As others have mentioned, the edgy photography of MPW on nearly every wall is a little weird/amusing. Why would a Sheffield hang a photo on the wall with him in chef whites with a cigarette hanging out of his mouth in front of diners? Arrogance to the extreme. The hotel is lovely and I'm sure we'll return again - but we would definitely go elsewhere for food next time.

Waiting staff were not quite as attentive as I would have expected. Food was fantastic, so flavoursome and plenty to eat. Excellent choice of drinks

Terrible evening ruined by Marcos son who is rude and was drunk as normal. What an abnoxious idiot Luciano is. Food was mediocre. Would never waste my money in a Pierre restaurant again. Don't bother going

Visited for a Saturday lunch, just the 2 of us. Very nice atmosphere, attentive service, and great food.

We treated ourselves to a nice meal, knowing it was not going to be cheap. What did I expect? To be honest like a lot of fine dining restaurants they over promise and under deliver. My starter was calamari. It was undercooked and I have had better from the frozen section in a budget supermarket chain. My partner's prawn cocktail was like one I made for the first time aged 16! My main (fish and chips) would not rank in the top 10 fish and chip dishes I have had in my life. The chips were worse than frozen oven chips and the fish was so greasy it made me feel sick. It was quite sad really. My partner had a steak. The steak was nice, that's all we can say about this experience. Would I return? No!

It's a shame, because I expected a lot from this restaurant. With Marco Pierre White above the door, and on almost every single wall, one expects to be served quality meat cooked to perfection. This was sadly not the case. Stayed at the hotel, and have ZERO complaints about the hotel, it is excellent. Booked our second night in the MPW steakhouse, weekend after valentines day, dinner for two. Was informed by the main waiter we were assigned (about whom I have no complaints) that the ribeye does not render if cooked below medium, due to the meat being too fatty. Not the best start... One would expect a steakhouse endorsed and patroned by MPW to be able to manage a medium rare ribeye... But at least he told us. As someone who prefers a blue steak, I was disappointed but trusted the staff in the kitchen (a trust based entirely on the MPW patronage). When the food arrived, it was just one plate, and not brought by the waiter who was assigned to us. We waited several minutes for the other meal to arrive, before having to flag our original waiter down and find out where it was. It came out a couple of minutes after we'd asked. Then had to remind them of the peppercorn sauce. For 3.95, one does not expect the sauce to be delivered in a flattened porcelain thimble, and to have the consistency of bisto gravy when you add too much water. Alas, it was. The quality of the meat, too, was disappointing. Not much taste (although I could certainly taste the dirty griddle on which it was cooked...), not much texture other than chew... Not what you expect from a Marco Pierre White restaurant. And absolutely not worth £30+. The staff were nice, we tipped because our waiter was very polite, and when my other half's meal finally arrived and the tomatoes were cold, and the steak overcooked, he offered a new one. But we declined, because what is a belated valentines meal if you are forced to eat separately/let one meal go cold so as to eat together? Honestly, if you are staying at the hotel, take a wander (20 minutes) into Yatton and get something in one of their pubs. It will be cooked better, served better, and cost you half the price at most. You'll likely get more, too. And it might even all be hot! It's a real shame because we'd have ordered wine and desserts if the experience was enjoyable, but frankly, it left us feeling a little flat so we returned to our room once finished. You can't have MPW's name on your door and offer an experience like that. It's dishonest to do so, in my opinion. Absolutely will not return to the restaurant, but that won't stop us from returning to the hotel. There are some really lovely pubs in Yatton, and in future we will give our patronage to them. I recommend that you do the same. Don't waste your hard-earned salary on a hotel restaurant fleecing customers on the promise of Michelin star chef patronage, and delivering Hungry Horse-quality meals. You deserve better. Image shows my £31.50 meal. Without the flattened thimble of sauce because that didn't come for another seven minutes or so. The tomatoes were less than an inch, to help with scale. Avoid.

Lovely meal. Staff excellent with the kids

We just enjoyed an excellent meal, and all the staff members were incredibly hospitable and friendly. The waiter who served us was lovely & friendly. Our food was delicious and flavorsome. Despite the restaurant being quite packed, the service was not slow at all. Thanks for the fantastic evening.

I visited over the weekend tlfor a double birthday celebration. The food was delicious and the service was spot on. We all really enjoyed

Lovely place, food amazing, service excellent.

Visited this restaurant because Cardiff restaurant had been suddenly closed ! purchased Black Friday vouchers couldn’t get a refund so decided to come here. Nice interior fabulous views. That’s where it ends. Food was applauding restaurant was very quiet so expected freshly cooked food. My husband and I had steaks at £30 each. They were really poor cuts of meat, cheap and chewy. Chips that had been rewarmed god knows how many times they were full of oil and no substance, onion rings that the oil dripped off. Sauce served with the steaks was watery and cold, told when I complained that they were supposed to be served at room temperature, wouldn’t have minded but this was cold. Would never return to another MPW and would advise others to spend your money else where. You’re not getting a bargain purchasing any offers it’s a scam to get your money because all you get is poor quality food with little choice and have to travel miles to use them. We paid our bill because we had £100 in vouchers that were useless to us after this visit because of restaurants closure and duration they lasted for.

Almost perfect. My only complaint was the slow service.

Firstly, I work here so slightly biased. I'm very picky about where I eat for a 'night out' meal. I expect very good food & good service. For this type of venue the food is exceedingly good and not badly priced - it's not cheap but not crazy expensive. Service was exceptional. Drink choice is varied and suits most tastes. Wide choice on food, my partner is diabetic and had no problem at all chosing 3 courses - that she didn't stop talking,the next day, about what she ate speaks volumes.

The occasion was an 18th birthday party. We arrived and ordered drinks for adults and children. It took 20 mins for adults drinks to arrive and then 30 mins for the kids drinks. The kids drinks were also wrong. The kids starter came out after the kids main and some drinks came out after the main food. The bill was also incorrect as it had extra drinks on that were not received. The food was good tho! Shame about the service.

Great service and lovely ambience in the restaurant. However, the food quality is very poor for the price. It was very much in line with average pub food. The macaroni cheese was very average and pretty bland, made with mild cheap cheese. I was expecting something more flavourful for the price. Burger also very average. Something needs to change as the reviews are very similar on here so they need to take note! It’s a shame as the restaurant has so much potential and the staff were wonderful. We recently moved round the corner but will not return, sadly.

Family of 5 and we all had steaks cooked to perfection 🥰 absolutely delicious, homemade chips and a lovely pudding. Staff were amazing and very helpful and we will return 😊

Booked for Xmas lunch. Place was a good atmosphere BUT food was average. Waiter left his shift as finished for the day but no one took over so we were left, no table cleared, no pudding etc until we asked. The food was average but the vegetarian options were awful. This was offered as a option the main was the worst meal, chopped up carrots, swede and a few butter beans. It was tasteless. All in all really disappointing meal to book what we thought was a going to be a lovely treat xmas dinner. First time we have ever done this never do this again.

Breakfast was ok , asked for decaf coffee, but was given normal coffee, slow at being seated, but was not busy

Was really looking forward to the Steak. Had it cooked medium rare and by appearances on the outside and after I cut into it, it looked like it was cooked to my liking. However, I have never had Steak so bad ever. I wasn't expecting 3 Michelin starred food, but when the Chef Patron is MPW you expect a steal to be cooked as well as a Steak could be cooked. I dont know what "the butchers block" cut is but it tasted like a leather flip flop. I didnt complain as i was there with 8 other people and didnt want my meal to out of sync with the rest of our party. I didn't take a picture because I only do that of food I have enjoyed. But please see a photo of the best Steak I have ever eaten at Steak Point, Vienna.

Lunchtime, booked online the day before, and it was clear we weren't expected !! Didn't get any better ...

Good (but not excellent) food but not a huge variety overall. Though the onion soup was very good. The portions were generous. Service was reasonable. Prices are cheap but did quite reflect the quality of the food. But could be improved as the waitress was not that knowledgable about the menu or keeping up remembering some simple requests. Hence overall it is an expensive option for dining and not quite 5 stars.

Very nice and comfortable setting. Service and food, great. Surprisingly well priced also. We all enjoyed our time here.😁

Service for drinks was probably the worst I have ever witnessed Food was ok apart from my steak Large £40 fillet was supposed to be medium rare and was well done Complete waste of money

Went for a work conference. I'm still not keen on this place. Don't like the layout.....too may lifts and staircases. Reception is too small. Would never stay here again after previous experience of dirty , dark room. That's another story previously documented! This time, the food we were served was good. Staff were young and worked hard to ensure the food came out at the same time.

Cream tea with proseco Wasn't very appetising. The scones were very dry and the sandwiches were awful 😖

A group of friends having Sunday lunch, we had table for 4 hours, so plenty of time for a relaxed meal

Two visits to this restaurant during a four night stay. The first was a complete washout. £30 ribeye steak which had the quality of a Lidl bargain steak. It was chewy, tasteless and went back barely touched. I was then charged £8.95 for a piece of cheddar. Had a day off but returned because I’m staying at the hotel and thought it may be an anomaly. The staff are amateur-ish and don’t know their trade. I started with a scotch egg as I was ‘up-sold’ a £7.50 bottle of tap water. The starter looked ok but was so, so salty. It was floating on a see if ‘yellow stuff’ that I can only assume was salty salad cream; it had the consistency and appeal of dog sick - complete with bits of green vegetation. After eating most of it, I felt not so much ready for my main course as ready to go to rehab for a detox. The main course was a £19.85 burger called the ‘Alex James’. Appropriate really as the flavours were a complete blur. It was overly greasy and again, inexplicably salty. The chips were the saving grace in what was otherwise a Hungry Horse quality, over-priced and below average meal. A couple sitting near me were similarly non-plussed, discussing how salty the onion soup was. In short, a second meal I couldn’t finish after parting with £30.do yourself a favour here: get a cab to the local pub and don’t waste your money putting your heart under unnecessary strain from high-fat, high-salt meals. Verdict: grim

My twin sister and I have so far had 3 wonderful evening meals, today being the best ad we went all out, 3 courses as it was our birthday!

Excellent, my family really enjoyed the meals and we received very good service.

Avoid! Can't cook a steak correctly which, for an apparent steak house I find ridiculous. Sent out a rare steak instead of medium. Ended eating on my own as the family had finished by the time my main actually arrived. The steak was bitter due to it being most likely cooked on a dirty pan/griddle. Lots of chewy bits left on the plate. Never, ever again, will I go to an MPW establishment-except maybe for the scotch egg which was delicious but not what you go to a steakhouse for!

We were gifted a Groupon voucher of a 3 course meal for 2 people as a wedding present. We tried to make a booking and the lady on the phone was quite rude and difficult when we were trying to book. Felt like she was not familiar or interested in the voucher being sold and also was not interested in helping us find a solution as to when we could book. I had to phone the restaurant about 5 times to confirm what we had and when we could use it etc. They called us the day before and tried to cancel us but we insisted we need to come then as the voucher expired 3 days later, we couldn't use it on a Sunday or a bank holiday and not after 5pm!!!!!! We arrived at the restaurant and were asked by 2 different staff if we were there for an afternoon tea which we explained to both but they still sat us at a table set for the afternoon tea and asked us if we wanted tea or coffee. So we explained AGAIN why we were there. To be honest, after the faff we had making the booking, we did expect difficulty on the day!! So we were told that the menu printed on the voucher was not available and we were given a different menu to choose from. We had both set our hearts on a steak but soon changed our mind when we realised that we would have to pay an £8 supplement each!!! Bearing in mind that the voucher originally cost £60. We made our choices and when the food came out, we were pleased. My husband had the scotch egg to start which was a bit overcooked but he really enjoyed it. I had the vegan option (as I'm fussy) which was literally sliced beetroot with walnuts on top....Good job we had 2 more course to eat. Hubby had the burger which he enjoyed, but tbh was no different to any typical hungry horse or wetherspoons type burger. I had the chicken which was lovely, couldn't fault it. We both had sticky toffee pudding with ice cream for dessert which was absolutely gorgeous - especially the ice cream! All of the staff we met with today were lovely and helpful. The venue was very pretty but I have to say, there were two unisex toilets, one was out of action due to being blocked - no sign on the door or anything. We were there for nearly 90 minutes and nothing changed so we had to walk up a few floors to the hotel to use safe and clean toilets. Restaurant had a random pong of wet dog but really pretty views. To sum up our experience, we enjoyed our meal but from our own personal tastes, we would not visit again or recommend due to the outrageous price charged for quite average food!! And our overall experience was not the best, mostly because of the Groupon offer not being transparent and the staff that we spoke to on the phone originally making us feel like we were really difficult when trying to book!!!!!! I would suggest that if you were advertising offers on sites such as Groupon then educate your staff about them!!!!!!

Nice place, good food and great service.

Disappointed to be honest. The staff were lovely but disorganized. The food was ok. Not worth the premium

Good food and service in a lovely location.

Had dinner here last week and it was absolutely delicious. Never tasted chips/ fries to crunchy and fluffy in my life! Yum yum.

Lunch was delicious and we were happy with everything. Young waiter was brilliant at his job. Would definitely visit again when in Bristol.

Recently went to the restaurant on a midweek night with my wife. For a restaurant in such beautiful surroundings the service does not match. The servers are all very young and inexperienced. Took me 30 minutes to order a drink because different servers could not decide what was available and then the poor inability to open a bottle of wine correctly. No 16oz sirloin (why not offer 2 x 8oz) or fillet steak available in a steakhouse, that really made me laugh. The cost you pay for that service, when you could go into the village and have a better meal for half the price. They need to sort the staff and the availability of food out, if they want to compete with any good restaurants. I would certainly not recommend to anyone, until they can fix the basics.

Loved the food here, was a little on the pricey side but that was to be expected for the name. The starters were a little small but the mains were definitely worth the price. The staff were so friendly and accommodating even when we asked to move our table to a later time👍

Massive fillet steak cooked perfectly, tasted divine. Lamb cooked to perfection and also a massive portion. Was expecting overpriced small portions, however this was not the case. Amazing food, priced for what you get. The nicest waitress we have had the pleasure of meeting in a long time. Definitely going back.

Gorgeous food. Had dinner there over two nights and each time the food and service were excellent. Beautiful location and reasonable prices. Highly recommended.

Good fish and chips and good burger. Reception was great, the atmosphere is Greta outside.