Got to the drive through at 10:58, waited at the speaker for a good two minutes until someone came on and took our order. By this time it was 11am, I asked for a breakfast meal and was told they wouldn’t serve me as it was 11 and they stopped serving breakfasts. Told the girl taking my order we had been here before 11 and she said she had checked the clock and it was 11. I told her it was because she took so long to come onto the speaker, she replied saying she was serving another car (there was not a single car in the drive through) and was very rude to us, will not go again
Fantastic and friendly staff. Food was really nice and very tasty. Sizzling plate was Sizzling. Will be back. Decoraton a bit dated and ladies toilets need upgrading but they were clean and fresh.
They are definitely don't care about customers satisfaction anymore. I just ordered shredded beef in chilli and garlic sauce and there wasn't sauce at all, the meat wasn't meat just fried coating as hard as I could break my teeth. Not recommending to anyone.
We have been here a few times for dinner, but not lunch.
As with previous experiences, the atmosphere is pleasant and the staff helpful, polite and efficient.
We had 2 courses and the food did not dissapoint.
My only comment's would be that the roast potatoes in the Sunday roast, are skin on and for me that makes them tougher and chewy, which I don't like as much, and the second comment is the ham, egg and chips dish. This is seriously understated, as It is definately far more than the menu listing, and worthy of a more detailed description on the menu. I suppose you could ask, but I thought I knew what you were ordering, but no, this is gourmet ham, eggs and chips, and has to be seen to be believed.
We will definately return.
Good meals but poor service,more than 50 minuts waitin' to 2 burguers,with the bar half full and no explananation at all.....
Just a "sorry for the delay" there would be enough
23A Pier Place Newhaven, Edinburgh EH6 4LP Scotland, Scotland
Average. Nothing in particular wrong if you're happy with very ordinary pub-style fish and chips. Companion happier with his choice of monkfish and prawn curry, which he thought excellent and I pricey.