Giovanni's in Edinburgh, City of

Kebab meat was not properly cut and was cold and no chilli sauce with pizza

Después de pasar a tratar de pedir algo de comida, nos recibieron con una señora grosera detrás del mostrador que a regañadientes tomó nuestro pedido con hostilidad. Después de esperar 15 minutos por nuestra comida, y notar que parte de nuestra comida había quedado a la intemperie para enfriarse, me acerqué al señor y le pedí que olvidara el resto de la orden, ya que parecían estar sobrecargados de Órdenes de Solo Comer. Después de esto, comenzó a hablar agresivamente hacia mí, terminando llamándome “idiota de mierda” antes de irme delante de otros clientes de pago, lo que me parece poco profesional. He comido comida de este lugar antes, y no me veo ordenando desde aquí de nuevo. Tampoco de Northfield Fry, que parece estar conectado de alguna manera, a pesar de que el restaurante Northfield Fry está cerrado. No recomendaría bajo ninguna circunstancia.

Doner Roll delivered with all sauces and salad added without any warning of them being part of the order and no option to remove.

my pizza arrived late and was warm to cold then the delivery driver had the cheek to say " I don't need a code I need a tip"

Food came was missing items all the food was cold and pizza was rock solid

All good on time and service plus hot

Food was bland. Salad was sitting in water.

giovannis at Lochend is soo much better

1 hour 40mins for delivery & food cold

Had a chicken kebab - was piping hot and very tasty, would recommend!!!

Food was luke warm. Fish was ok not great. Chips were soggy. Overall not as good as they use to be was disappointed. Can't see me ordering again.

My buzzer didn't work. The delivery man still arrived, so I think he did a good job.

The food was burnt and freezing cold to eat

Still not arrived yet 10 minutes late and counting.

Tuve una fantástica actuación de Giovanni una vez más. Llegó caliente y estaba muy sabroso. Todos teníamos pescado con papas fritas. La masa estaba crujiente y el pescado muy fresco. Tuvimos visitantes que estaban muy impresionados con la calidad. Me encantó cada bocado.

always excellent fresh food and arrives hot. Great to have back open ⭐️⭐️⭐️⭐️⭐️

Asked for sauces on my wrap was sent a dry plain wrap

Very tasty food, and generous portions.

Food was amazing still hot on delivery really good service

food is brilliant and always on time thanks again

Food lovely and hot.Quick delivery service.

The chippy box. All battered items were chewy. The pie was grim. Really disappointing. I’ve had good experiences ordering in store but this was poor.

Tuve una experiencia increíblemente decepcionante en Giovanni's Fish & Chip Shop. Uno de los hermanos dueños del lugar es extremadamente grosero, tanto con el personal como con los clientes. Esto creó un ambiente muy desagradable e incómodo. Por si fuera poco, me han cobrado de más varias veces: una cena de pescado anunciada a 11 libras en la pantalla del menú se cobraba a 12 libras , y una oferta de pizza anunciada a 22 libras . 50 se cobraba a £ 25. ¡Parece que los precios se compensan a medida que avanzan! La combinación de un mal servicio al cliente y cargos incorrectos asegura que no volveré.

He estado usando Giovannis por 40 años pero no volveré. Anoche fuimos a cenar pescado y tuvimos problemas con el lector de tarjetas lo que no esperaba era que la chica grosera que servía me mirara porque no funcionaba el problema era bastante frustrante sin la actitud de la chica que servía. Parece que la lealtad no significa nada hoy y necesito buscar un nuevo chippy . .

Food was delivered late and was disappointing quality when it did arrive. The pizza in the kids meal was inedible. All meals were cold.

so twice previously I've had promotional chips not included with the order. (why have the special offer if not honoring it?). This time, the order was over 20mins late and the bottles of juice supplied were much smaller than what I paid for. When I spoke to someone the 2nd time, they asked "what am I meant to do about it?"! laughable. Strike 3 in my opinion and won't be ordering again which is a pity as the food is usually nice. Let down by the lack of customer care & attention given to orders.

food is cold there excuse was they are busy

Later than anticipated by 20 minutes received food however no prawns in the dish ordered and slightly cold

Food wise one of the best chippys in Edinburgh, only issue is the delivery time occasionally. Ordered at 17:20 arrived at 18:50 definitely longer than expected.

These guys are superb. Friendly & great quality food. Fish & chips are best in area by far. Would recommend pizzas & salads too. They are really kind to my doggo & I and they’re super busy all the time, but always take time to say hi.

the pizza was the worst it was that burnt o couldn't eat it !

Delivery was over 20 min late. My food was cold. Shame because the fish was really good and if it had been hot it would have been great. The delivery guy was really friendly. Overall I think this is a good place I was just unlucky on this occasion. I would recommend them and will give them another try.

Food is amazing and always love it. However delivery times are really slow would recommend having another driver on.

Burnt practically inedible pizza

Food was immense. Not super greasy like most takeaways. Will defo return.

Usually lovely, but food wasn't very hot.Batter on fish was soggy texture tonight

Ordered 3 fish suppers,a bootle of juice and a roll,and was charged £41.50,they advertise fish supper at £11,called back a few days later and was told they charged me an extra £1 per fish supper for me picking it up,total disgrace,is says nothing on there website about being charged extra for picking it up,never even got an apology,stay away

Order was 25 mins after already waiting 1.5H! The driver was rude and forgot my fizzy juice, food was average, not worth the wait for price!

excellent food and delivery service.

I ordered for delivery you sent a message telling me to contact restaurant 3 hours later food arrived wrong order never again

Had issues with driver however the restaurant handled it amazing. Plus food was still hot despite tiny driver dispute. Thanks for helping me calm down!!

Really nice and delivered on time. One missing juice but overall good

For the first time ever I got cold chips & they made the bottom of the fish soggy.

Excellent quality. Arrived hot and on time.

Great food as usual! Driver was late but traffic was bad but first time they have ever been late. Highly recommend!

Absolutely brilliant tonight, spot on with everything, defo ordering again :) HIGHLY recommended!!!

Chips were very under cooked, cold in the middle and half fried on the outside, prices that high you would expect better quality from a shop that has won chippy off the year more then once 🤷🏻‍♂️

great fresh food and great portions

excellent food & delivery service.

food was soo good. portions are great. Will definitely order again

Order came very quickly and food was delicious

the kids meal deal arrived without the lolly & juice? the food was good but I'm not happy that they forgot the above items poor show.

Hot, tasty fish and a good portion, was lucky enough to get fresh chips too. makes all the difference.

I've ordered from here before & it's been really good but in the last 6 months it seems to have gone down hill. The breaded fish was very greasy & soggy, not crisp, and the chips were just as bad, from the smell I'd say they definitely need to change their oil. I won't order from them again, takeaways now are too expensive to throw half away.

your pasta was disgusting it was watery tasteless also the cream had split and the driver delivered it at 828 and he said it was after 2100 he delivered. not true. saltied pasta at best disgusting.

excellent food and great portions

Best cheeseburger I have ever had from any take-away burger was so thick. Was amazing!

Almost 2hrs the order had taken. Bad service with people on the phone no apology no heads up. Didn’t care. Food isn’t great. Which is really disappointing. Def a place to avoid.

Only thing was missing the garlic mayo dip

First time ordering food was amazing the pizza was gorgeous!!!! Will definatly order again. better yet it came within 20mins of ordering which I was happy about as I was starving. 5 🌟

Ordered a steak pie supper pretty sure it was half cooked and the chips were terrible arrived freezing aswell!! None of it got ate apart from the Nutella balls and galaxy caramel!

It would be better if they had a better set up for collections

love the food from giovannies. pizzas are exceptional 👌

Everything in the order was perfect :) Really tasty :)

Food delivered an hour after ordering arrived cold had to heat in air fryer called shop but no apology just said driver left 5mts b4 delivering and that's that? basically made out i was lying won't be using them again... bad service...

Good was stone cold when it arrived, not fit to eat

Spot on! Perfect as usual. Very good food and nice n hot! Thank you

had too many bad experiences with late delivery and cold food with this restaurant

Though the delivery was late the food was delivered hot. Very enjoyable meal

Pasta was good but small portions. Ordered a 12 inch garlic pizza bread with cheese for £6.80 and were given 2 slices of plain bread with nothing on it so not entirely sure what happened there…

it was late this time . problem with the app saying delivered when it wasn't. love the food!

Food was lovely as always... think portion sizes could be larger particularly when ordering their pasta dishes (considering the price) but what I had was tasty.

Delicious hot fish supper, super quick delivery - thank you very much!

Soggy batter on the fish, fish was very dry and the chips were also dry, disappointed. Only plus side was the deliveryman was on time which I appreciate :)

wrong order. I asked for potatoes and brought me something strange that seems fish and were wrong in the wine. I have not taken anything, they can come to pick it up.

Great experience, I ordered for the first time and the food was delivered much earlier than estimated in the app, which is a plus because I was hungry! Hope to order another time when I visit Edinburgh again!

The food was ² hours late and verry cold

soaked in oil, cold, uneatable.

Stay 10mins walk from here, told driver on his way 25mins later still no driver, called restaurant and told on his way. Guy in shop told the guy on the phone to put the phone down on me when called to enquire. Called back and got shouted at down the phone.

Fish had bones in it batter was oily and hard wasn't the best food

Great fish and chips as always, arrived hot very tasty.

Nice large meaty fish and a chicken supper, chips always tasty.

Disappointingly everything was cold

Ordered at 18.36 and received 20.23 should have arrived between 19.25 and 19.45. Food was fine tho !

Food was fine, however be prepared to wait a while on delivery. I usually collect, however I decided on delivery as it stated it would be around 45 minutes, I have a baby so it suited me fine. After my order had been accepted it said it would arrive between 18.55 and 19.15. Checked the app and it was saying food had been delivered but had no food. I called them at 19.25 and they said food was just leaving them now. I ordered at 18.07, it’s now 20.00 and food has just arrived. As nice as it was,

Terrible service 1.5 hours to get food, phoned to complain and they hung up, food arrived cold, never again

Food was fantastic. I reported that the app said Enjoy your food and I hadn’t received it. I did report this and received an email daying you were looking into this. Never heard anything else.

Honestly it’s absolutely ridiculous. I stay 5 mins from here, I have a toddler hence delivery, the time is disgusting I do not know what they are doing within the 2 hours it takes them to deliver. Totally dumbfounding! Will never ever order again.

I normally always get a decent dinner from here ! With the price hike I would except better , dinner was cold on arrival , smelt like smoke ie delivery driver , took ages to find the house ! Chicken pakora was fine once heated , but the chips and curry sauce were drier than a whores heart !! £6.00 for them very expensive and definitely not worth the money !! Definitely not worth spending hard earned cash and cook myself from now on !! Sorry ….

Chips were a bit undercooked today, very disappointed, I know it's 10% off today, didn't realise it affected the portion size as well, if my chips was a large I'd hate to see what a small looks like, McD portion springs to mind.

It was so fresh and lovely service at the door

I recently ordered a meal consisting of smoked sausage and chips, along with a mixed kebab, from a local take-away service. Unfortunately, the experience was far from satisfying. Firstly, the delivery was significantly delayed, which was an inconvenience. However, the real disappointment lay in the meal itself. Upon arrival, both the smoked sausage and chips, as well as the mixed kebab, were stone cold. This significantly detracted from what could have been a pleasant meal. The portion size of the chips was surprisingly small, almost derisory, which was a letdown considering they are usually a staple of a good take-away meal. Moreover, the quality of the mixed kebab was underwhelming. The meat was tough, reminiscent of the texture of an old boot, making it difficult and unpleasant to eat. The lack of warmth only compounded this issue, as the texture of cold, tough meat was far from appetizing. Overall, this take-away experience was disappointing. The late delivery, poor temperature, small portions, and subpar quality of the food did not live up to expectations. It’s unfortunate, but I would be hesitant to order from here again or recommend it to others.

Very disappointed with this order it was nearly 30 min s late and when it arrived it was barely warm. I ha to heat everything up It’s usually very good at this takeaway They must have been extra busy tonight

Excellent food and delivery service too.

I don’t know where my order is? It says on the app that my items have been delivered but they have not ?

Awesome food and super quick delivery. Thank you.

Munchie box is well worth the money.

I didn’t receive i? Where is it?

The food was absolutely amazing would defo order again even though it was late

Not great fan of the carbonara it scared my son. Bacon looked like mini 🪱 Chicken was nice