Based on 1.857 opinions finded in 1 websites
Based on 1.857 opinions finded in 1 websites
Nº 2362 in 2913 in Edinburgh, City of
Opinions
Outstanding customer service by the entire team. Not a single issue whether with food, services, staff. BRILLIANT! Breakfast was beautiful!!
Sat Singh . 2025-04-26
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Food is quite small portions for the price, was cold, warm at best. Every time I've been its the same. Place was clean, staff were lovely. Quick service.
Linzi L . 2025-04-21
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Overall a good experience. Kids had a great time at the soft play.
Paul Adams . 2025-04-19
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Great hot food from the £5 menu fabulous views from the windows….clean tables helpful waitress and great car parking
steve o . 2025-04-08
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Lovely place,always nice, helpful 👍
Richard Flack . 2025-04-05
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Brewers Fayre is a nice place to spend quality time with family and friends for a great meal. Customer service is top notch ⭐️⭐️⭐️⭐️⭐️
Babalola Oluwabusayomi . 2025-04-03
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It was good, but nothing special, something was missing...
Łukasz Poręba . 2025-04-02
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Really good pub,staying next door at the premier inn, it's convenient well priced and great value.The staff are excellent, even accomodating me for a carvery on mother's day when they were fully booked...highly recommend 😀
Simon Ashdown . 2025-03-30
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Food was great but air conditioning was too fierce, I was too cold! Maybe it's to make you eat up and leave!
Valerie Ward . 2025-03-17
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We come here often and I never have any complaints, food always really nice and staff helpful and friendly, my son is forever in the soft play lol. I have to say that Sarah goes above and beyond! She helped me out the other day with my little boy and she also helped with my sons Birthday party a few weeks ago, she really is a star 🌟 Thank you!
Stacey Griffiths . 2025-03-16
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Servers are no where to be found. Rude staff. People finding hair in their food, cold food and takes an hour to even get a starter. We waited for over an hour to get our starters cleaned and our main out. Meals were very small portions and cold. One staff member should be paid more as she did more work than anyone there, brunette girl ended up serving us as our server disappeared, and we had to ask our old server to clean our table as we were finished for the last hour. Overall wont be back again.
Sophie _00 (soph) . 2025-03-07
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The food was ok but let down by a few dishes not being hot enough on the Sunday lunch the breakfast the following morning was not hot enough and poor selection
Lorraine Pike . 2025-02-27
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Children's paradise with integrated softplay, but extremely noisy for more than 10 children. Second choice food.
Jean Ducreux . 2025-02-23
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Just a pub with horrible food. Witnessed more than one person complaining about the food. Peas are fresh straight out of a can and must sit outside for a while before being put on the plate. 8oz steak is really half size 8oz. The picture is allegedly salt & pepper calamari. The didn’t say that the dog chews it before you get it and have to pay about £7 for the privilege.
Stephen Shokooh . 2025-02-21
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A very budget friendly experience during the afternoon with a decent selection of good food.
John Moran . 2025-02-20
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Needs a refurbishment, looking a bit tired
Nick Allan . 2025-02-20
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Great family spot with soft play and reasonable food
caroline moncur . 2025-02-18
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Very sad ! We arrived on a Sunday evening at 21:30 to be told the Kitchen was closed , although official closing time was 22:30 ! Ok fine we accepted this . Went for breakfast on Monday Am at 09:15 and we were told " Sorry if you have not booked breakfast we can not offer you anything , we are running out of food . " Wow ...... poor management in my opinion . Prime location , yet loosing very very important business opportunities/ business growth ! All the best !
Claudia Keeling . 2025-02-18
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Ordered food with comes with about 10 chips and a small sized steak burger over priced for food provided should went the Chinese.....
Kyle Dixon . 2025-02-14
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Just stopped in for a drink. Staff friendly, atmosphere quaint. Didn't eat, so can't sat about food quality.
Babel Seventeen . 2025-02-12
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It was very delicious breakfast and I had a lovely coffee with amazing view
Kateryna Savchenko . 2025-02-08
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The food tastes great. I had one of the value meals twice (on different days). At £5 a portion you really can't complain. The restaurant looks very authentic inside. The staff is friendly and accommodating. The restaurant is also located directly on the beach and has an outdoor area, which is certainly an inviting place to linger in the summer. You can park for free for up to 3 hours directly in front of the restaurant. The license plate number must be provided in the restaurant to use this service (but it is signposted everywhere).
Fabian . 2025-02-01
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The employees are super friendly. The food is inexpensive and delicious. The service is very accommodating. The atmosphere suits Edinburgh. Gladly again!
Florian . 2025-02-01
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Really friendly staff, food was exactly what I expected and wanted, did what it said on the tin, no surprises, very enjoyable lunch
Womble McWomble . 2025-01-29
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Lovely food good prices and easy to find just don't pay for parking go in the pub and register you car for limited free parking
antd ross . 2025-01-22
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Value for money and great view of the Quay.
Glynn Holland . 2025-01-03
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Super nice staff and affordable prices! I didn’t expect the food was this nice! Love every dish we ordered, had a wonderful time here🥰🥰
Xinyu Y . 2024-12-27
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Spent xmas day here, I was very pleased with the food service was a bit slow but all in all a fantastic Christmas dinner
Ella Ritchie . 2024-12-26
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Nice food and drink kid friendly a lot to do for them in play area and a nice Lounge to sit back and have a nice pint enjoy your day..
Paul Gordon . 2024-12-20
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Food could do with being hotter, rather than sitting under hot lamp
Dawn Colling . 2024-12-15
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Having eaten at many Brewers Fayre establishments as we travel around in our motorhome,this is by far THE WORST. We both ordered a mixed grill,and what we were served was absolutely shocking. As always,the first thing I do is cut into the steak to see if it was cooked as requested,and it was medium rare … perfect. Unfortunately,that was the only good thing we could say about the meal. The sausage were obviously left over from breakfast,and the tiny pieces of gammon & chicken had been pre cooked. This was evident as all items were stone cold,they had forgotten to reheat them. If you are in the area and looking for food,do yourself a favour,DO NOT come here.
DAVE G . 2024-12-13
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Food good prices good for Edinburgh
Stephen Simpson . 2024-12-08
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We love to go for the unlimited breakfast. Yesterday (3 December 2024) we went for breakfast for my husband’s birthday. We had to wait very long before anyone helped us at the door…then the cashier was extremely rude when helping us. We had to wait for ages for a new plate of eggs and beans to arrive. Only 2 staff members were working and there were NO communication with customers, although they could see we were all waiting for the food. This was the worst experience ever!! Will not be back….
Zelda Engelbrecht . 2024-12-04
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We ate here with our son for the first time and used the soft play area. The lady working was lovely and kept the tables cleared and helped us sign in but the soft play has a lot to be desired. It could be great but it desperately needs a clean and some updated soft play items. Food was fine but a little overpriced.
Cara Lawson . 2024-12-01
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Place.is.great.my.sister.in.a.wheel.chair.they.cant.do.enogh.to.make.you.welcome
Liz Longmuir . 2024-12-01
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I only had a coffee, but it looks very nice - prices are affordable - portions are big (saw from other tables) - toilet available - parking available
Isaías Faria Silva . 2024-12-01
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Great atmosphere, food and drink service,was far better than expected.
Martin Ford . 2024-11-16
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Great place for food & staff are very accomodating
Vicky Labrador . 2024-11-11
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Would definitely go there again staff very friendly
Gavin Taylor . 2024-11-10
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Nice dinner, nice people serving
Lorrie Morris . 2024-11-01
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It's a ok place to come to. If you've been travelling and need something quick and simple it'll do. Food is OK.
Lee Armstrong . 2024-10-30
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Took my daughter and her friends out for tea here on her birthday and the super were lovely! Very friendly and helpful. Would recommend 😊
Mairi MacSween . 2024-10-28
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A bit disappointing, had pie and mash. Not sure if the mash was powdered or not had strange taste and the helping was tiny!
Graeme Sharp Sharp . 2024-10-23
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I mean it's a brewers fayre you know what you're getting. The view is decent at sunset mind with the lighthouse and harbour n that.
A Burns . 2024-10-19
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Dinner was below average, terribly small portions. I appreciate that it's a family orinated pub,but the behaviour of the young children was shocking,The mothers were steaming and incapable of watching their children, yet bar staff served them alchohall. Won't be back.
Gerard Ward . 2024-10-17
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The breakfasts here are great value, especially if you have kids as they eat free with a paying adult. The food is great quality and plentiful, all that would make it better would be cooked vegetarian alternatives and some gluten-free toast. The staff are really lovely and helpful despite being obviously incredibly busy and the place is always well-kept and clean. Overall excellent value and a great, welcoming atmosphere.
Edinburgh Wellness and Sports Therapy . 2024-10-13
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Came along late afternoon and was warmly greeted at the door by Michelle. I was only in for a quick coffee, hoped to sit outside in the good weather and ordered with Jasmine, who helped me with the coffee machine and finding the outdoor seating. Good coffee, nice clean location, and super friendly servers, easy to chat away with, especially Sonia. Makes you feel right at home :)
Kai Russell . 2024-10-03
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Been coming here for more than 10 years and never had too much of a service problem until this branch decided to employ lourdes(i believe shes filipino). Very unfriendly,rude,abrupt,doesn't understand English properly and needs you to repeat it at least 3 times. Doesn't smile and doesn't have any manners. Seriously get rid of her before this place closes down!
Mike S . 2024-09-24
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We didn't eat in the brewer fayre as we had reservation for the fish market. Amazing fish and chips. Receptionist was great she swapped our room for sea view with the fourth bridge in sight. Breakfast not great but edible.
Ann Perkins . 2024-09-02
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Came for a lazy late Friday lunch. Place was not too busy and only had a handful of tables full (there was a kids party in the side room or something alike tho). We ordered from the full menu but the dishes that arrived looked like 2-4-1 sizing, I'm not completely sure as I couldn't compare. The sticky toffee pudding was served fridge cold (custard was warm) but got warmed up on request. Overall it was OK meal but not sure if I would come again
Sandra SC . 2024-08-30
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Decent food with that price. However, service is rubbish. Lourdes is rude and unfriendly, shouldn’t be customer facing with that kind of attitude.
Daisy Tewari . 2024-08-20
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Had Evening meal, steak was absolutely spot on!! Had Breakfast also very good, plenty to choose from with great ingredients.
Andrew Treble . 2024-08-19
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We stayed at the soft play area and we were all very happy- my daughter loved the soft play, there was enough space to burn off all the extra energy ;) food was great, we didn't have to wait too long, all the dishes were nice and warm, and the salad was fresh 👌🏻 what was the most important for me was the fact that all the staff was so super friendly and helpful, even on a busy Sunday they were still happy to help with a smile on their faces 🌞
Gruba Dobra Wróżka . 2024-08-18
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Great location with fabulous views across to Fife. Outside seating available.
David Hamilton . 2024-08-11
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We sat outside in the sun but left after 1 drink. For a place that's main income is from families, the outside area was dirty and dangerous. Rusty nails sticking out of broken seats.
Adam Tod . 2024-08-07
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Had their fish and chips which was well cooked with crisp batter. Very good value. The coffee and tea was unlimited so again very good value.
Graeme Gb . 2024-07-31
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Really good with excellent waiting and bar staff.
Julian Roberts . 2024-07-30
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You need to put on the website etc that the kitchen stops cooking at 9pm.
Jayne Parker . 2024-07-28
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Extremely expensive compared with the quality of the food. Driven 7h to finally get to eat some and that’s what i had. 3 dishes , almost 70£ dry steaks, dry onions rings, dry fryers. Weird taste and super fat steak, no seasonings on food or on the table. To small plates the food was keep falling out of the plate. Dry rice. The staff was friendly & some ware kind, I don’t think is their fault. But yeah very disappointed, and very expensive compared to the food recived. One thing i did like, didn’t ask for the id for the beer as I’m looking a bit young. I was supposed to walk like 10 minutes just to get the id so I could show it. That was a good thing that maybe they’ve read me that i was over 27. Doesn’t ever happen. I did like that.
Răz . 2024-07-24
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Terrible food, had Ale pie was full of gristle, cold peas, very poor. Staff not able to understand English Won't be back.
Carol Ann Mcglinchey . 2024-07-23
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Pretty busy place. Beautiful surroundings at the harbour. Food was standard, service was good
Grant Knox . 2024-07-22
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Soft play is a sanitation hazzard. Kids are left to run free without supervision. Under 5 area loaded with a group of kids age 10 + Climbing in areas that are not for climbing and recording each other on phones. Cannot comment on the food. Soft play and toilets are enough to put you off.
Carly Law . 2024-07-20
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Had buffet breakfast there. Sausages and bacon grossly undercooked and the rest of the full english breakfast, the beans, eggs and hash browns were lukewarm. Can never understand why it's so difficult to provide well cooked, hot food for diners.
Alison Cooper . 2024-07-20
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We came here for the breakfast and you can choose between Continental or Full Breakfast. Plenty of choices and unlimited coffee with Full breakfast. It is a cosy place with all the amenities. There is a children's soft play area attached to the place too. Very family friendly place.
Charlotte Yau . 2024-07-13
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Had a excellent time at this location- seated promptly table Had a great view of the harbour - server was very helpful and attentive- food was served promptly and to a high standard- would recommend a visit
William Docherty . 2024-07-04
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Great place n friendly , helpfull staff , clean , great food .
Scott Clark . 2024-06-29
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Ok food. Normal pup grub and atmosphere. Staff very friendly 😉 Thank you 😁
ROSY . 2024-06-27
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Never Again. 1 person taking orders and running the bar. Sharing Starters were overcooked. My mixed grill was inedible left midt of it. Waitress didn't even ask if anything was wrong when I asked for a box to take the meat away for a dog! 4 in the party and only 1 liked the main course (steak and ale pie)
Andy W . 2024-06-26
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Just had a cup of tea. The place was a mess dirty dishes and rubbish on all the tables. No atmosphere at all.
aj . 2024-06-22
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Seem to be out of stock for a lot of their meals, staff don't seem to know what meals they have, no apologies for not having the meal you required
Marjory Townsend-Orr (Magz) . 2024-06-19
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When I arrived at 2.30p.m. I was told that food couldn't be served till 4p.m. No explanation was given but when I mentioned later about their advertised opening hours, I was told that there was some renovation work going on that only affected that day. I was allowed to wait and later guests received the same message as I had. It didn't seem clever on customer service. The upside was that I avoided being outside during some periods of very heavy rain but it extended the day which had started more than 8 hours before I reached the place.
Anthony Roske . 2024-06-18
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Last orders called at 21:10 during the football, during the week the pub shuts at 22:00: last orders for food 20:30, manger was a surly, during breakfast service I asked if there were any eggs he replied they are cooking we don’t serve raw eggs here to which I replied you’re not serving any egg at the moment. Not impressed with the service or the staff. Stayed here a few times in the past but won’t becoming back, gone down hill in a big way
John Hamilton . 2024-06-16
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Could do with serving breakfast longer and evening meals longer
Chris Brown . 2024-05-30
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Perfect place for a beer in the sunshine looking into the harbour
adrien olivier . 2024-05-27
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Ordered a sticky toffee pudding it came cold I took it back and was told they would do another. The same pudding came back still cold so I left it. Disappointed visit
Donna Williams . 2024-05-26
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Was ok but bar staff served really drunk guy
Billy Bremner . 2024-05-18
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Excellent location on the pier near the lighthouse, good food and beers
Daniele . 2024-05-17
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Service: mediocre Food quality: relatively good (not so much desserts) Food portion: fair Ambience: relatively good Overall: Recommended!
Tan Boon . 2024-05-13
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I read a lot of previous reviews, so didn't expect much. I was with my toddler, we were asked to choose any free table and were informed it could take some time to get our order ready. We came the day when the place was full and the staff was really busy. I waited about 10 minutes at the bar to make an order. But the food was brought quickly. It was not anything fancy, but my toddler loved the peas and pizza bites. But the food was taken away without notifying us, so my daughter didn't get her full portion. The place is huge, you can stay in the quiet zone or go to the play area. There is a self-catering corner where you can refill your water or soft drinks. I refilled my water with no charge. I liked the person who welcomed me at the entrance, but the waiter was really tired and busy, so not very friendly. The play area is great. It is very popular, but quite safe and fun. I checked all the corners and levels by myself, as I was climbing following my wee one. So it can be trusted. All the kids loved playing there. I will come back as the soft play is just what we need.
Olena Hadzhylova . 2024-04-12
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Prompt service and an outstanding pint
Adri Pros . 2024-04-09
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Perfection an amazing pint of Stella poured by the main man Kyle thanks alot bud perfect as always
Colin Hamilton . 2024-04-09
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Lovely place, good service, good food. Set with harbour and lighthouse views
Bruce Alborough . 2024-04-08
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Great family day out steak and chips was amazing loads of drink consumed great day out
Chris Burton . 2024-04-08
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Absolutely lovely atmosphere, fabulous barman/manager that kept us entertained and engaged and lovely staff and food overall! Would come back again! X
Kat . 2024-04-07
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Good value family dining, friendly staff.
Graeme Kelly . 2024-04-06
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Good for a Brewer's Fare. Usually a safe choice if not fine dining. Staff and service here gain extra points.
Ian Watson . 2024-04-01
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Went for Sunday roast lunch, some of my party had large portion but was no different to the normal size. The vegetables were shrivelled up, pretty disgusting really. I would definitely not go there for this again. We were a party of 10 so a lot spent with extra for drinks
Fiona Gilchrist . 2024-03-28
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Although it was a quiet night when we visited, the staff were very friendly and the food was amazing. I had the chicken burger, which was more than enough food. Cooked perfectly and metl in your mouth. Would recommend.
Mel Daynes . 2024-03-27
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Baffled they're not open to hours stated on line doors locked at 10pm please be aware when booking at premier inn.
roger lympany . 2024-03-27
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Terrible service! We arrived at the place for breakfast yet their sausages were way overcooked being all stuck to the bottom of the bowl. My wife had to feed the baby and they only allowed 30mins for so called buffet hence we could only tell them to count the rest 3 of us without my wife. When paying the bill at the end, the staff then insisted on charging for 4 adults even though my wife was feeding the baby the whole time. Quiet place with some view of the sea though.
Heting Yang . 2024-03-20
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Very good overall. Soft play good for kids, good value, breakfast was buffet style and usual good quality. Customer service was excellent and they honoured an advertised deal of feed a family for £18 as it said online from April hols but advertised outside for that amount.
Jason Curtis . 2024-03-17
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Good bar meals,nice pint,peaceful setting. Breakfast could be better particularly the sausage.
Johnny Clyde . 2024-03-13
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TV looks like a replay of Brazilian Ronaldo (R9) highlights from 1998 terrible quality think the TV's are broken definitely needs an upgrade
Connorada . 2024-03-13
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Me and my daughter got unwell after visiting here two days ago which is extremely frustrating, I won’t be returning again. I noticed that the chef was coughing/sneezing when he came through to the bar area and this is why am led to believe that we have caught whatever illness the chef had. Don’t understand why people that work in hospitality can’t just TAKE THE DAY OFF. It’s a massive health and safety risk to customers and you’d think this would be taken seriously in a restaurant. disappointing.
Amy A . 2024-03-06
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Service was very slow and no care about the customer. The restaurant was busy but still only one staff working the bar /taking food orders and one serving the food. Food took an age to arrive and once it had, it was very small portions and over cooked. There was no atmosphere and nothing in the way of politeness from the staff. They seemed more interested in getting the restaurant ready for tomorrow's breakfast rather than serving the evening customers. The staff on this shift just did not appear to care and it looked like a smile would crack their faces.
David L'Estrange . 2024-03-02
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I will never go here again. Food not cooked / returned twice and same happened for the table next to me. Activity packs for the kids advertised as shut me up bags. Please... have a little respect for kids.
Cath O'Shea . 2024-02-23
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Been here a few times when visiting friends. Good atmosphere. Great play area in the back for the kids but can get a little noisy. Never eaten so can't comment on that. Service has always been decent.
Simon Jones . 2024-02-21
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This is attached to next doors Premier Inn. The breakfast we had was of good quality snd lovely and hot. It was fresh too, the fried eggs were still runny in the middle.
Liz M . 2024-02-19
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Lovely staff and decent food drinks are pricey tho
k1ngragnor . 2024-02-10
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Really great new manager which makes a big difference. Food and value good. But the soft play area is always dirty and needs a serious clean on a regular basis.
Lesley-Ann Lamont . 2024-02-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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389 Opinions
Won't visit again. Used to be great. Only option for gluten free was salad. Was told after buying and paying for drinks that no children without food. Shame there was nothing for a child to eat. Not all coeliac are adults. But if the chips are not gluten free it tells me how bad the food is likely to be.
335 Opinions
We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.
4203 Opinions
Good meals but poor service,more than 50 minuts waitin' to 2 burguers,with the bar half full and no explananation at all..... Just a "sorry for the delay" there would be enough
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Lovely food all your favourite Thai dishes and more delivered freshly. BYOB meant it was a bargain dinner