The Pentland Fry in Edinburgh, City of

I don't like leaving negative reviews but in this instance I feel I must, order took over 90 mins to arrive, when I rang to query I was dealt with in a very rude and patronising manner, no apology for the lateness and to top it off the portion was tiny. I shan't be using again

Food was cold and dry, took an hour and a half to deliver 5 minutes away. Shocking service.

Very disappointed. The quality of this pizza has declined significantly since I last ordered it. It's advertised as having chicken, smoked sausage, ham, pepperoni and meatballs. Chicken and ham were in short supply and only tiny cubes. there was zero pepperoni and zero meatballs. Those had been replaced with cheap spicy sausage meats which were so thinly sliced they were transparent.. .......so disappointing.

Probably the best pizza I've ever had

Absolutely the best fish from a chippy we've had !

Food arrived piping hot on a freezing cold night….thank you

Food wasn’t very nice and late service. Customer care not very good when called about time

Very late, pizza thick and stodgy, kebab meat burnt and also cold.

Everything was nice and warm when it arrive. Driver was also friendly and earlier than expected. Highly recommend

An hour and 40 minutes wait for cold food and wrong item sent

Food was great as always. Thanks

My fish supper was awful. Fish ok but the batter was like a wet face flannel and reminded me of the texture of tripe. Will not be going back.

1st time ordered chicken pakora perfect, last and this time chicken and batter very over done.

Should be Zero stars as it would fail a health inspection, and the owner is constantly screaming at customers. The owner is disgusting and fought with my Aunt after putting frozen mouldy cheese on her chips. Guys a melt

We never buy pizza from anywhere else now.

Enjoy our food from pentland fry. Always warm and within the delivery time

Was 15 mins late and food wasn’t great

No love in their food, ordered chicken kebab for £10, was very poor, wet and sloppy.

Piping hot on delivery. Lots of chips. Freshly cooked.

Food always fresh -always hot on delivery.

food is always well prepared and tasty

Very very strangely nasty service and the price for very average food at tea time expected fresh great white pudding but it was only warm same for the chips and savory sausage over £12 i was charged including a drink. It was suggested i was trying to leave with out paying drinks are self service i placed it in front of the lady on the counter paid £10.40 for the above tried to leave only to be told you havnt paid!!!!!

Order was late, nearly half an hour. Fish tasted ok but had shrunk in its batter. Chips were hard and soggy and squashed together in a clump. Extremely disappointing disappointing to say the least!

Waited 2 hours for two kids meals, stay 5 mins along the road. I called 1 hour 30 mins into waiting too ask how long, they told me the driver was on his way, 30mins later he turned up. Rude on the phone and food was freezing cold. Never ordering from here again.

Freshly cooked special fish and chips. Hot, nicely cooked and tasty, as good as it gets! Spotted homemade ice cream while in shop and it was equally delicious.

Cold. Miss my kids meal. Just alround not good

Over a hour late from advised delivery and still not here! Ordered st 18;30 it’s now 20:21. Ridiculous

Amazing staff and the food tastes so nice!

there was no ham in the calzone basically a veggie calzone it was ordered specifically as it had ham in it also the crust on the mince pie was burnt and rock hard not great at all

Unfortunately this was an absolute let down. The garlic pizza is in the bin , it was like a brick, donner meat cold, garlic mayo should be sent to a lab that tasted strange. If you are going to take people's money at least serve edible food. Chips were good. Not fussed about it being late but 80% inedible is unacceptable. Never again.

The food is normally great, but this time not so good! The pizza was undercooked unfortunately.

Pizzas are hit and miss here. Today was a definite miss. Invisible mushrooms, too much sweetcorn, the photo shows olives but it doesn’t come with olives, and there is no taste of pizza sauce, and greasy. (Veggie pizza)

Absolutely disgusting. Inedible. Never again.

When I ordered they estimated 19:05. Then they changed it to 19:35 but its now 19:40 and still not arrived. Unhappy.

No sauce on anything. Dryer than the Sahara

Thank Pentland for my food. Thank you pentland it was good.

Lovely food and arrived bang on time!

Fantastic food. Excellent pizza and kebab.

The imported wine was lovely as ever, Driver was nice but the Munchy box was luke warm so therefore - terrible. A mix of food like the Munchy box needs to hot on arrival. I’d stick to the fried food or pizza as individual items.

Super takeaway, I'd recommend both the fish supper and the haggis supper. They're my favourite choices here. Thank you 😊👍

Love The Pentland Fry, food is always nice and delivered in time or early, honestly cannot complain.

It is very very good I love it so much

Always reliable, high quality food. Fast delivery. We don't go anywhere else for a fish supper!

Best half chicken I’ve ever had….. cooked to perfection…. Juicy…. All round brilliant…. Thank you 👍

There are road works affecting delivery, so that's understandable, but worth the wait 😄😄

Early delivery was good for us food was great

Food was good. Will order again

Didn't get chips with an order, was refusing to do anything at first basically called a liar. I mean come on why would I lie over chips. What good is a supper with no chips. Spent£30 on order. Eventually got new order but had to demand it. Lost my custom

Garlic pizza bread was too hard so had to go in the bin chicken wasn’t cooked through

Nice fresh as tasty pizza! Highly recommend

The food was brilliant. Great taste and piping hot!

Fast and tasty, as well as affordable prices and polite staff.

Chips were over cooked i fact I would say they were reheated and smelled of vinegar even though they were just meant to have salt on very disappointed customer

No onion rings arrived, got pickled onions instead?? One of the fried pizzas was not great.

Took about 3 orders to get my whole order as pizza was missing. Rude staff. Terrible greasy food, burnt pizza which was an extra 1 hour and 30 mins later then all the food. Wouldn’t refund it. Won’t be returning

Very late and req phoning to chase

Always good. Lucky to have this so near.

Severely gone downhill in recent years. Better chippy up the road in Currie

Oh I hate leaving negatives but restaurant wasn’t as good as usual tonight fish just didn’t taste fresh and batter could of been cooked longer but still ok. Will always use the takeaway just not fish supper

The Pizza Crunch was soggy, far from what I expected and to think that it was highly recommended by my girlfriend. Now I have to force myself to eat it so she won’t be emotional.

Always excellent service and excellent quality!

Thank you Pentland for my food. Thank you Pentland it was good.

nice food.getting a bit pricey still cheaper than other in the area.

Great and and chicken wrap followed by ice as always delicious

Ordered through this takeaway only because delivery stated was fastest 35-50 mins - food turned up after 1 hour 50 mins - this is a Wednesday night - surely not peak time?

My husband ordered the smoke sausage pizza and despite it being 16” he has eat it all and ice cream for dessert

Great food and love their ice cream

Haven't got the food! App says i do!

Fantastic food and service. Think my dog knows when your due as he ran to the door for his sausages before my buzzer even went.

Food was delicious and of a good quality, delivery wasn't the best

We ordered 1x spicy haggis supper and 1x jumbo sausage supper. We received 2x spicy haggis suppers. When trying to call the restaurant it was engaged for a long time and we were not able to get through so had to eat the haggis which I didn't enjoy. I had been looking forward to the sausage all week so was disappointed. This hasn't happened before.

Another great meal for us both and always delivered with a smile

Delivery times are becoming annoying used to be 30 mins now it’s more like 1 hour 45. Food is good quality though but will probably try other takeaways n coming months

Mixed wrap was basic not much taste. Wrap was soggy and not toasted. Chicken tasted and smelt off

Really disappointed with the Pentland Fry. Have been coming for a long time and never really had too many problems, only the occasional one now and again. This time the order was wrong and pizza’s were undercooked and had minimal chicken. They were really soggy and not enjoyable. Phoned up and the customer service was appalling. They told me that they are busy and didn’t have time for this. They offered 0 solutions and hung up the phone. Eventually after hassle I got a refund, but only because I went back to the shop at my expense. Went elsewhere and won’t be back.

Food was late and cold when it arrived at 21:55, restaurant closed at 10pm so little chance of any rectification.

Food was cold and the kebab meet was left off the pizza. Got told it would be delivered and it never turned up.. this is our local pizza shop and we use regularly but after tonight and a few previous take outs that weren’t so good wont use again.

Fish was amazing and daughter loved the scampi the chips weren’t that good though

Awful food and terrible customer service. Don’t waste your money.

The Pentland fry is amazing, the mixed wrap is absolutely delicious, no grease and its the best ice had I would highly recommend giving it a try

Happy with my fish and chips, just a wee bit late but delicious! Thank you for my extra treat - also delicious.

Took 2 hours from placing order to being delivered. Food was discusting and cold. Most of the food went into the bin. Further to my last posting: after what I did eat has all now came back up again and down the toilet. I have taken out the food that I binned and will take to food hygiene environmental services 1st thing on Monday morning to be investigated. Never in my life have I felt this ill after a takeaway.

From ordering to delivery took 2 hours. Most of the food went into the bin as it was discussing and cold.

I always ordered from here and usually satisfied but tonight it was terrible. Pizza not cooked properly and stuck to box. Chips hard and not cooked. Took ages to deliver and the bag with the chips was ripped and box with the Pizza was all smashed. It was that bad, I won't order again unless refunded.

Normally good however this pizza was not edible. Burnt and cold

Best chippy in Juniper Green, Currie, or Balerno!

We ordered food in advance to be delivered at 1830 app said on its way at 1810. Arrives at 1910 cold and wrong !

Great food as always and we love the ice cream

Second Pizza that wasn't great - seem to have changed. These were the best but really disappointing last two orders. Sadly won't be back.

Food was hot and very delicious, the driver was professional. Highly recommended

Another delicious pizza from the Pentland Fry. Delivered with care.

Pizzas clearly been on there sides all squashed and they were freezing

They have got my order wrong 3 times now! I put a notes in for them to remember the chilli sauce and on 2 occasions they didn’t but this time they gave me 3 but did not put in salad sauce.I feel it was done on purpose .The last 3 orders made they have only put one sauce in despite me ordering 2 . The meal is not the same with only one. I phoned them once and got a shocking reaction from them, saying there was nothing they could do. The manager was so rude!!!

Keep getting my order wrong. When you get a kebab it should come with salad sauce and chilli sauce. Last 2 times I did not get chilli sauce even when adding a note on Just Eat, this time I got 3 and no salad sauce. Rubbish! Will not be ordering again!!

9.30 on a Saturday and nothing fresh and no pizza getting cooked. Hours say 11.00 on a Saturday. Maybe for just eat orders,not for local, long loyal customers. One less now

Cancelled order and didn't receive refund They won't answer phone Definitely will not use again

Today we purchased an old favourite Chicken wrap for me and a Calzone for my husband and of course their amazing ice cream

Food nice but waited 45 mins extra gor delivery.

Great service and delicious food

My husband and I ordered smoked sausage his a single mine with chips and they taste amazing. We then had the ice cream that is delicious