We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.
2 James Court 493 Lawnmarket, Edinburgh EH1 2PB Scotland, Scotland
Fui muy emocionado de probar este pintoresco lugar para el desayuno.
Sinceramente, no recuerdo la última vez que pagué y me fui sin comer mi comida. La mejor parte de mi comida fueron las patatas fritas de tortilla de estaca que venían con mis panini. El té era débil, el café malo, y la comida increíblemente deficiente. Me fui e inmediatamente fui a una cafetería diferente.
Los servidores eran relativamente amables.
¡Qué gran hallazgo! Panini y tostadas... ¡nuestro hijo estaba tan feliz de tener un hotdog! Genial para salir de la Royal Mile principal y disfrutar de un bocado rápido en un día de I. Edinburgh. Muy recomendable!
Obsesionados con ir a Nando’s, ¡se ha convertido en nuestro nuevo lugar habitual! Gracias a Donna por el servicio amable y acogedor, sin duda volveremos de nuevo!
48 George IV Bridge, Edinburgh, EH1 1EJ, United Kingdom, Scotland
They wanted to deceive me on the price, they tried to charge me the most, they treated me poorly, the food was not good, they told me that they did not have cash to refund me the difference, after a while telling me that I was wrong, they gave me back what they thought . I don't recommend it at all.
They wanted to deceive me on the price, they tried to charge me the most, they treated me poorly, the food was not good, they told me that they did not have cash to refund me the difference, after a while telling me that I It was wrong, they gave me back what they thought. I don't recommend it at all.
Normally pop into five guys fort kinaird every month after Costco visit to treat me and my nephew,always friendly helpful staff,very clean and tidy, and the best part the tasty burgers and heavenly fries,you most definitely get what you pay for,best burger I've ever eaten and worth the 100 mile round trip just for the fries,cannot recommend enough 👌🍔
Go to this branch regularly . On Thursday 15 th may we were in and unfortunately I spilt our drink . ABDY gave excellent service getting a replacement drink and cleaning up the mess . Very polite and helpful . If you have employee of the month I vote for him
Un café limpio decente con buena comida a un precio decente. Mesas limpias y limpiadas rápidamente. Se puso muy ocupado pero no afectó el servicio. El personal es muy servicial y amable, un buen lugar para llamar para su descanso en Princess street
Tempted by the cake and pastry selection in the window, we called in for breakfast. The beautifully prepared granola dish (£6) and bacon ciabatta roll (£4) were delicious. The servers were friendly, attentive and efficient. Given the time of day we passed on the wonderful looking cakes. The only complaint was the cold breeze emenating from the open window for take away customers.
Hemos estado viniendo aquí durante años, pero hoy estábamos muy decepcionados ya que el café era bastante horrible. Era de color oscuro pero carecía totalmente de sabor. Pedimos leche caliente con nuestros americanos, pero los vasos se llenaron casi hasta el borde, así que tuve que pedir que nos dieran un poco de leche. Sabor completamente diferente al habitual.
After a long journey I was really looking forward to popping in and buying some olives and cheeses and treating myself to lunch today - BIG mistake - terrible service - both waiters ignored me and then one reluctantly came. I asked for a coffee and a menu. Having told me the specials a coffee arrived and no attempt to return and ask what I would like for lunch. I left as soon as I could and without buying anything from the shop. When I arrived home - I live nearby- regaled what happened to my flat mate -she said oh my I have been in there a couple of times recently and they will serve others before me so I just ended up walking out! What a disappointment, it’s a place I recommend all the time to others and visitors - never again