We arrived at the restaurant today around 8 pm, 28th May. Appaling treatment by the manager? First asks us if we have a booking, restaurant is more than half empty. When we said no (we were a family of 4 with 2 young kids) ; he says he cannot accommodate us as he can’t clean any more tables! Almost felt we got this treatment for who we are! Will never visit again! Pizza Express : you need to hire better! Shame you want to turn away business! So if we went out and booked a table on the app, he would accommodate us? Such a joke!
ordered at 18:25 and it delivered more than one hour! The delivery guy told me he was working one time as a delivery man and he hasn’t experienced this delay in his life! The restaurants made him to wait 45 minutes and I was lucky that he accepted it
It's IKEA...they just do everything right. Ample parking, great cafe with great value food, staff were very helpful and polite while shopping and checking out.
If I had one small niggle...some signage to get over to the pick-up point would be useful, especially if it's the first time going there.
What an unfortunate visit. Previously been happy but on this occasion we did not enjoy our meal and we felt unwell a day or two after, we will be wary about having the fish and chips in there again.
The manager however did not charged us as we did complain about the soggy fish
We stopped for a quick coffee and scone only, so not a big deal it was outside seating only, it was a lovely day so we were happy to sit outside on the sun and our son watched the seagulls and ducks. Lovely scone
Weird experience , had coffee and cake but they wouldn’t give us plates or cups, despite neighbouring tables having them. Possibly there’s a reasonable explanation but one wasn’t given and they were not nice about it. Shame, we’ve liked going there in the past.