IKEA in Edinburgh, City of

IKEA is AMAZINGLY absolutely incredible I got veggie meatballs with chips and gravy and a cheesecake. My friend got meat meatballs with chips , gravy and a melty chocolate cake with whipped cream (fontastuque) would definitely recommend

Your average ikea like the rest. Nice easy location to get to. Shop was clean and well presented. I only gave the 4/5 stars as I asked the location of an item from a staff member and I just didn't feel they really cared to go that extra mile to help.

Great range and usual IKEA value for money

Great staff very helpful well run and loads of fantastic furniture

Queues are well managed, and staff are happy to answer any questions.

Don't like IKEA too busy too much for me don't do unless you like look around

Plant balls and fish and chips were awesome

I just loved the fact that I could have breakfast and then look around in my own time. The staff were very attentive and ready to answer my queries, and I will definitely be back to shop

I bought furniture with my boyfriend, they postponed the delivery several times, and then even the next time they didn't bother to set another date, we had to call all the time and find out how we had given up on the furniture and now we can't get our money back, this store is the worstfraud and extortion of money and some kind of mockery, they should be dealt with by some inspections

Restaurant is always busy. Food is not very well presented on the plate. Meatballs seemed smaller than usual, and sauce was thinner than I remember it since I was last there

It's IKEA, IKEA is IKEA. Not at all happy to queue for 20 minutes and the guy to shut the till so had to rejoin another already long queue - a zero for customer care but it's pretty much what I expect at IKEA. Furniture is variously cheap and not cheap and poor to OK quality. If you're not careful you will spend more than you wanted to and probably leave with stuff you didn't really want but it has it's convenience when you need something at short notice.

Nightmare of a shop, it's like they force u to walk round every dam dept in the hope u will pick something up u don't really need or want. Avoid if its a quick pick up and go item. Cafe is hmm so so. Be warned if ur having a late u need a map to find the machine it's as if ur going in to a separate coffee shop

Love to walk around hard not to buy loads. Also the breakfast was great.

You go here for the food . It is cheap and really good! They are not in the furniture business they are into food business

I go to IKEA for everything I need

Fantastic furniture and homeware store. The name speaks for itself. Everyone knows what IKEA is. Reasonable prices, good quality. Their practical and useful products are unbeatable. It's spacious with a restaurant if you get hungry. Lift is available for wheelchairs. Very family friendly. If you prefer shopping there in a relaxing atmosphere, go there weekdays in the morning. Highly recommend *****

By all means, this does not apply to the staff in the Edinburgh IKEA store who always have been a great support. I just don’t know how to voice my disappointment and anger to the customer service of the IKEA brand so I thought the only option was to write a review on Google for other customers to know … and be aware ! Few months ago my partner and I got some mattresses from IKEA that didn’t fit and upon returning them, we have been given a voucher. Before accepting the voucher, I asked the IKEA agent if I could use this voucher anywhere in Europe and I have been told a firm yes, the gift vouchers are working in any IKEA store, anywhere in Europe and without any deadline. I have been to Germany with my partner last week to pick up our camper van and we went to IKEA over-there, at the cashier the lady didn’t accept our gift voucher and we had to pay with our credit card. Now we have 230 GBP left on this voucher card and we will not need it anymore. Also we are now in a very difficult financial situation as we didn’t plan to pay so much money in IKEA as we had the voucher to it with. I talked on the Live Chat with an agent that said “you should have read the Terms and Conditions, it clearly says that Germany doesn’t accept vouchers” how on earth I am supposed to read the terms and conditions when I have been told clear and loud that I can use the voucher ANYWHERE in Europe ? This is totally unacceptable ! IKEA could simply reimburse us (we have kept the receipt as proof of payment) and ask us to give the voucher card back ! Easy, settled ! But no, they don’t care, they just want to make money, no customer service at all. No empathy. Nothing. I’m utterly disgusted by the way they handled our case.

Well it is what it is, mainly a furniture, homeware shop and for that it's OK with a no frills service attitude. For me however it's all about the meatballs. As a treat for enjoying the mind numbing shopping chore, I alway treat myself to a meal. Meatballs chips gravy and peas for me is the best option. On this occasion they were a little mean with the peas and lingonberries. Also recommended is the daim bar cake and cheesecake

Big place, big choice of furniture and fittings. If you like Scandinavian furniture styles then there should be something here to suit most. Busy restaurant with basic food but it's decent and cheap,good for a breakfast or lunch. Plenty parking as well.

it alright. Easily found wat i wanted. happy days

Excellent customer service today girl was polite and accommodating

It’s IKEA - always busy. But always come away with what we wanted. Except food - the restaurant was so busy (it was a Saturday 😝)

Great shop to practice your navigation

Went to buy some furniture on Sunday, and it was 5/5, staff were friendly and helpful, checkout and delivery booking was smooth, food was great. However the delivery that's supposed to happen today (Tuesday) didn't, and upon calling the customer service the only reason I get is because of some delays. Gave me vouchers worth of the delivery fee (£29) as compensation. But my schedule is heavily impacted, as my flat is unfurnished and I need all the furniture to set up all rooms. 1/5 for the delivery. So averaged, 3/5.

Overpriced and it's DIY. Canteen seriously needs work done.

Generally, good stuff for home, office, and workplace. Some of the items are pricey. Overall recommended

Great place. It's huge and has all sorts. The foods pretty good too and very cheap

It’s nicer during the week when it’s quiet!

What can I say... it's Ikea. I knew what I wanted, so battled my way past dozens of anxious partents with their uni bound son/daughter in tow. Found what I needed, used the self service checkouts, which are so good, and gone in 15 minutes.

Meatballs, meatballs, MEATBALLLS!!! Cute vibes thank you

Good place for food and home shopping

IKEA is pure example of experiential shopping. Truly amazing the way they have managed to put things up. And amazing products too.

Staff are rude, don't come in near closing expecting good service they avoid and ignore.

The store is very clean and well-maintained. The prices cater to all budgets. The employees are very friendly and helpful, but often hard to find. There are plenty of parking spaces, and the café is acceptable.

Shame after all the finding and ordering and picking and paying and then trying to organise a delivery - to The Highlands :-/ and then wait for a refund.. but hey ho - wont stop me going to IKEA but I’ll be going to Glasgow if I want a delivery.

The brand has a strong reputation, but the prices for everyday items are somewhat higher than expected.

Had a great few hours here looking around and then went for a coffee

Same as always. We all walk the same way, we all ohh and ahhh!

Had lunch of meatballs but the apple pie was sensational

I thoroughly enjoyed my visit to IKEA, everything was absolutely excellent including cleannesses , staff help and the wonderful choice of items for sale. I highly recommend IKEA.

Love IKEA so much! Genuinely so fun just having a wander around and getting food :)

As of 2024Q3, if joined as family members, every Friday, get half price meals at the restaurant

What can I say about IKEA that hasn't been said a million times? It's IKEA,man😁

Recently bought 3 bedroom storage drawers, very happy with product and quality

Everything was good but the tables downstairs were disgusting. We got food and ended up eating outside

Great selection of furniture, a great place to visit even just to look around and a nice lunch while you're visiting. Or for a budget friendly visit go in via the exit and grab a low priced hot dog and drink and browse the ex-display items for a bargain.

They are not care about what they sale or delivery to you! I have done an return and now I will do the second one for the same items.

This is such a well organised clean store. The Swedish people knew what they were doing when they built it. I believe its down to their attitude all over- worth a visit! Well made products at low prices! My friend took me and treated me to meatballs and jam- yes, jam! Lingenberry jam. It was great! It was busy and we didn't have a lot of time- just a quick visit but it was impressive. Some items were only 75p!

Easy access well stocked store with good facilities.decent restaurant with good range of food for lunch

Usual drag round ikea but found the restaurant to be grubby ...tables sticky unwiped and cutlery needs to be replaced as it looks well worn and grubby ..

Excellent place for furniture and also restaurant was excellent also. Plenty to look at. Reasonably priced.need all day to look around.

Breakfast rolls ON TOP absolutely love it keep it up Michael

Very well layed out shopping.. went through the week and later in the day.. in and out..

Very easy to get lost in here..I find the stiff expensive

Clean store, checkout went quickly.

Getting more expensive but so is everywhere still a great range of products for the home

This is a day out for my wife but leaves me less than interested!! :) Great shop if that's what you like!

Amazing, very friendly and helpful staff. Honestly could be in there for hours and never get fed up.

Had a lovely browse got everything I wanted and had a lovely lunch too.

Flat pack heaven with loads of higher end stuff too. Massive store with loads of showroom style set ups of kitchens, bedrooms, living rooms etc as well as pretty much anything you can think of that you need for your home, furniture and utensils. Add to that a half decent cafe, a cresh for kids and a small playpark out front and you have the full package. I genuinely can't think how affordable furniture, could be done better.

Today I had a great experience in the Re-Shop and Re-Use section of IKEA. We visited to purchase a dining table, and the lady helping us was incredibly polite, professional, and friendly. She made the whole process smooth and enjoyable. Kudos to IKEA for having such a fantastic team member!

Sorry.........but there was so.ething not quite right about the fries. Possibly cooked on some kind of vegetable oil ( but not one I would use.)

Some items are not in store but need to be collected in a separate pick up point which took quite long.

Cheap and cheerful as IKEA is. Nothing special about it either.

Ikea, what can you say. It’s a pretty amazing store set over two levels with a lift to get to the first floor. The top level is all about the home with everything from beds to office furniture. The ground floor is called the market place holding all the smaller items like kitchen ware, lights etc. The complex includes toilets and a sit down restaurant. Highly recommend this place. It’s prices are reasonable, which means you are likely to spend way more than you intended.

Always a great place to visit for shopping and a quick bite to eat. Love IKEA!

It's been years since I was at Ikea and absolutely loved the shopping experience also went to the cafe what a difference from the last time I was there so much brighter and spacious will definitely go back as so many good ideas

Ikea is brilliant, loads of stuff throughout the shop. It is easy to keep the kids amused too

I knew what I wanted. Got a message from IKEA saying it was now in stock. Queued to see the assistant?? at the store entrance. She could not tell me where I would find my item. Walked right through the store searching all the way until within sight of the tills I found it. Another 10 minutes going from pillar to post to find someone who would take the order. An hour after pulling into the car park I was leaving with the goods I was told by IKEA were available and I had a print out to show the staff who were either badly trained or couldn't be bothered.

There are lots of quality items for the home at a reasonable price.

Refurbished store. Very well presented.

Lots of variety with plenty of parking. Very similar to other Ikea's visited.

Best furniture shop in Edinburgh by far.

Unfortunately for us the experience with Ikea in Edinburgh was not the best. We bought a kitchen, £2,400 for the furniture alone, and there were so many mistakes. Oversized furniture, double pieces, damaged pieces. They assured us that some furniture would be slow in arriving due to customization, only to arrive even before the rest and with standard dimensions. The person who followed us had retired in the meantime, so no one knew anything about it. Luckily the fitter in charge came to meet us and saved the situation. Obviously the times have lengthened, from the expected 15 days we have reached 4 weeks for assembly. Never again Ikea for certain things.

These shops confuse me but had fun looking around

A truly terrible delivery experience. “Delivery to a room of your choice” didn’t happen. The drivers were rude and disinterested; they shrugged when I asked about this. They simply dumped a huge flat pack wardrobe in my living room. It cost me the thick end of an afternoon to shift all the packages up a challenging flight of stairs - including having to pay someone to help. I was on hold for a total of 35 minutes in a 45 minute call with IKEA trying to get it sorted. A refund of the £40 delivery fee doesn’t even touch the sides. Terrible. Avoid.

IKEA is great for furniture and household accessories but let me explain why I’m giving a one star rating. Meatballs no longer come with gravy in the downstairs takeaway food checkout. You have to pay extra for crispy onions and pickles too. Chips are always soggy and undercooked. Food is basically just cheap and disgusting leftovers which you’re paying for.

On a recent visit, we found what we were looking at, though unable to get at the time due to an inappropriate size vehicle, though we did get a few things that could be taken home with us. Bit disappointed with the coffee, great price as with the meal, coffee could have been a bit less strong and meal could have been a bit hotter, we weren't that late in visiting. Overall a well worth trip and would go back, the staff were very helpful when you did ask for advice

Love to shop here! The kitchen items are really worth the penny and I’m still using the ceramic knife set since 3yrs, which was a great pick.

Went in for hotdogs 🌭 meatballs with jam and coffee ☕️

Fast delivery of online purchases.

IKEA breakfast is just amazing.

Easy to get to, great range of products mostly in stock and helpful staff!

Everything you need. Great set up.

Lovely ikea, neat clean and sweet staff!

Learned my lesson from the last time I went to a IKEA shop and used the cut-throughs . You could easily spend a whole and all your money in IKEA shop. Tried the famous meatballs but ok to try them out. Went for the 8 meatball meal option, liked the addition of the jam. Cake was, not really to my taste really but presentation was spot on. I only went for a few things but now the list has grown, for the things I might want to buy in the future.

It is IKEA.... But might I compliment the ladies in the hot dog bit. They were lovely

Plates and bowls dirty. Thought the white marks on plates were scratches at first. Only realized too late they were bits of grime that scraped off ! Absolutely foul

Your usual IKEA. Good access and plentiful parking. Huge range of household furniture and goods. Cafe . Limited sale of food. Can be quite busy.

Fantastic. I wish they'd open a small Ikea on Princes Street!

Got what I needed and it wasn't to busy,ample car parking spaces...The self serve checkouts helped aswell

Love a Friday for half price in the cafe

Plenty places to park the car charging point s for elect car good service in the place

Very arrogant staff in restaurant...pity

Like rhod Gilbert's egg and cress sandwich IKEA have lids for their 5 litre sandwich box on display, but not for sale!

Absolutely love Ikea go they a lot and absolutely love the vegan food ? Wood love to see Ikea get vegan cake as you have.a chocolate cake and it look so yum but not vegan and ? You sell vegan hotdog which are really yummy 😋 but I wish that I could buy them to take home like I buy the frozen veg vegan meetballs.

Small format IKEA so very easy to navigate and great service from all the team in store. Click & Collect service is really easy to use, parking is close and convenient. The store was pretty quiet so queuing times short on the three occasions I visited at the end of the day and start of the day.

Could spend all day and night here looking around 28/04/24 breakfast usually good but this morning the bacon was very hard, tasty , but hard.

The Gates of Hades, or the underworld - also known as IKEA. Everything is perfectly placed, so you are unable to leave without making a dent in your credit card. Fear not, for there are instructional arrows to the checkouts, and refreshment awaits in the IKEA bistro!

Ikea Edinburgh never let us down. You will Always return with a bag of unnecessary items ,and with full bellies,as the bistro out there feeds you well , especially for members discounted price. Always a good laugh and day out.