Delivery
Pickup
Outdoor
The best restaurants in Castle Scarborough Yorkshire and The Humber
230 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1674 Opinions in 1 websites
What a disappointment. Having checked on Facebook / Messenger that the restaurant allowed dogs in and getting a positive response, I ventured in with my small, well-behaved dog. I was shooed out the premises being told they don’t accept dogs. Despite me saying that they had been contacted and had confirmed that dogs were allowed, all the staff there denied all knowledge of this, saying they never allow dogs in, except guide dogs. They came up with many excuses - no wi-fi, been on holiday etc… but no one even acknowledged that their facebook account manager said they allowed dogs. The staff were down right rude. Obviously, the person running their social media and the staff in the establishment don’t have any communication. Can’t comment on the food as I didn’t eat there, due to having a dog with me! A place to avoid.
1380 Opinions in 1 websites
Had been in this place previously and it wasn’t a good experience everything let it down but called in because it was raining and so glad we did. This place has totally transformed. On entering it was the Xmas tree for me love the Xmas vibe the decor was really good it looked so much cleaner and inviting. Went to the bar a lovely girl there Chelsea served us with drinks and gave us an update on the place. We decided to eat there.. the food was cooked and presented really well. 2nd night as we were going to a concert at the spa and usually eat there we decided to eat at the carousel again we wasn’t disappointed. Chelsea again was behind the bar on her own but dealt with the queue amazingly quickly and so professional. The food again was excellent. 3rd night went there again to eat had the sharing dishes and again lovely. Sophie served the food and was behind the bar along with a guy Ben these people are so friendly but so professional at the same time. All the staff some I don’t know the names of but we’re always busy. The tables were cleared and everything was in order. Good selection of food and drinks clean place even down to the toilets. Will definitely visit again instead of bypassing it.
113 Opinions in 1 websites
I have just come recently and everything was spot on , and staff were lovely. To say a Sunday night isn’t busy the girl at the bar who was only working with a glass collector was absolutely lovely she made sure everyone had a lovely night and to say the bar was packed she did amazing . The two young girls had lovely dark hair and one had a fringe and they definitely deserve some recognition! It’s a beautiful bar and I shall definitely be coming back !
64 Opinions in 1 websites
Enjoyed a cuppa and a slice of carrot cake which was really nice. A very busy cafe yet the staff are excellent at clearing and cleaning the tables when a customer leaves. The team works well together as it is all the team that clears the tables not just one person. Enjoyed our snack in here.
36 Opinions in 2 websites
Good value for money and really tasty food I would recommend this place and friendly staff really to help you
36 Opinions in 1 websites
Since my last visit probably a couple of years ago, the coffee shop has had a makeover and a new name, I am wondering if it is not actually run by Debenham’s. Everything was very clean and complying with COVID regulations. I had to queue to be served and waited some time, this was because the young lady serving was being very patient with the elderly couple in front of me. Everything had to be explained to them and they were very indecisive. So top marks to her. I had a good cup of coffee and a slice of apple pie. The cafe was a nice place to sit and relax.
27 Opinions in 1 websites
Lovely food - not too expensive and excellent fast service. No complaints from us - will definitely visit again. Five stars!
21 Opinions in 1 websites
I wanted to buy sandwich to have in hotel .a change wet day .u can't get a plastic bag .in this wet country.a paper bag how crazy.
6 Opinions in 1 websites
Will not be returning here, service wasn't great and the food is even worse. Would not recommend at all.