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The best restaurants in Poole South West
508 Restaurants on GastroRanking
Delivery
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Outdoor
15 Opinions in 1 websites
I've been a regular customer to hortons over the years, but today's service was so bad I won't be using them again. I get a 45 minute lunch break.. 15 minutes of that was spent waiting to order because they had a family of 5 place an order before me and clearly couldn't cope with a group order. After finally ordering, 5 minutes goes by before I'm told they can't do my food so I said no problem I'll just have the milkshake then that I had ordered... another 15 minutes goes by and I still don't have my milkshake. At this point I have 10minutes left of my lunch break, so I proceeded to walk out and and quickly ordered some food from premier bites opposite. I never did get my milkshake from hortons or able to get a refund as no one was attending the till even after I had ordered and collected a hot panini from Premier bites... Hortons has gone down hill ever since the kids took over. On the other hand I can recommend premier bites opposite. Lots of love the RJ lift engineer.
14 Opinions in 1 websites
Terrible. Take your sleeping bag as the wait takes a few hours. Turned up at 7pm and left with the order at 7:50pm.
13 Opinions in 1 websites
Brought 4 different pizzas tonight. Didn’t taste right When took out of box were very greasy Ended up in the bin Wouldn’t use again
10 Opinions in 1 websites
Ordered food waited delivery time was expected to be an hour. 1.5 hours later, still no food. No food turned up at all. When we tried to call, nobody answered the phone. Absolutely shockingly unprofessional! Can’t comment on quality of food as my order never arrived....
4 Opinions in 1 websites
I have never been disappointed here. Good, fresh fish, nice crispy batter, decent chips and good portion sizes. Recommended.
3 Opinions in 1 websites
Never order from these it was horrendous, we ordered took 2hrs then when it came we had things moving in our food, try to ring them and they answer at first then cut you off as don't want to hear your complaint, if you're thinking about ordering just don't
3 Opinions in 1 websites
stopped off here for late night food after out with friends. you know how it is you see a place looks half decent so give it a try.......... not sure who was working that night but food was quite cold and very tough even after a few drinks! Maybe it was a bad night but would advise to skip this place if after something bit more decent
2 Opinions in 1 websites
Really can't understand how you can charge £1.20 for an extra shot in coffee bringing it to £4.30 for a small cup. Explanation was that they only do double shots. I've been to loads of coffee shops where they do the same - a lot don't even charge for an extra shot most charge about 60p. Won't be returning
1126 Opinions in 3 websites
So very disappointing. Went for Friday Fish & Chips which we’ve done before and it’s been so good. This time the fish was soggy and swilling in grease. The top batter was crispy but underneath was slime. Neither of us ate much at all. The barmaid asked if all ok when she saw what was left on the plates so I said it was very soggy. There was no response or aftercare! It felt like it was defrosted fish which had been put into batter while wet - the fish slid out of the batter whole when cut into. The actual pub also looked a bit grubby- we went in 20 minutes after it opened and the floor needed a mop and there were a lot of crumbs under our table. There’s also flies hanging about in the bar which are annoying. Sad really as it used to be a lot better until recently. We’ll vote with our feet.
259 Opinions in 4 websites
Myself and my wife had a wonderfully delicious takeaway from here last week that was delivered extremely fast and really got our hopes up that we had found a takeaway that wasn’t a disappointment. In expectance of the same taste bud delighting meal we had last week we ordered the same meals again tonight and waited for our mouth watering meal to be delivered……but. Unfortunately tonight our experience hasn’t been the same, the food was cold on arrival which I can forgive due to todays sudden drop in temperature, the food was also bland and the chicken tasted like we had bought it from the toy section at pets at home. With regret I will not be ordering from here again as I feel I have just wasted my money on cold, bland and unfortunately unforgettably bad food.