The best restaurants in Poole South West

I cannot belive that the coffee machines (yes all of them ) are still not working after a week . We lose out on the breakfast deal becouse you have no coffee. All they have to offer is tea.

Awful. The service was absolutely terrible. Their chips are not cooked in hot enough oil and are soggy, sense and very greasy. Dont tell them though. Even nicely. You'll be met with nothing but smug sarcasm and told that you're being dishonest. I explained they were a little greasy. They replied "our chips aren't greasy, we drain them." I explained that I prefer them a bit crunchy on the outside and fluffy on the inside. They replied "if they're crunchy on the outside and fluffy inside then they are French fries." "All chip shop ships are soggy" which of course isnt true. If you explained that you've had them somewhere they will tell you to go there instead then. And if you leave them constructive feedback, they just reply sarcastically "thankyou for your kind words." Bunch of short Bob Karen's with attitude to match. I wouldn't touch the place with a wrecking ball.

Brought 4 different pizzas tonight. Didn’t taste right When took out of box were very greasy Ended up in the bin Wouldn’t use again

Ordered food waited delivery time was expected to be an hour. 1.5 hours later, still no food. No food turned up at all. When we tried to call, nobody answered the phone. Absolutely shockingly unprofessional! Can’t comment on quality of food as my order never arrived....

I have never been disappointed here. Good, fresh fish, nice crispy batter, decent chips and good portion sizes. Recommended.

stopped off here for late night food after out with friends. you know how it is you see a place looks half decent so give it a try.......... not sure who was working that night but food was quite cold and very tough even after a few drinks! Maybe it was a bad night but would advise to skip this place if after something bit more decent

Ordered food at 18.40 food still hadn’t arrived 1 hr and half later phoned the restaurant to be told it was on the way 40 mins later the restaurant calls to tell me they missed my order so I won’t be receiving my food I would strongly recommend you don’t order from here

It's cheap and clean but the food isn't great. Staff at the counter were efficient but waiting staff were terrible. Food sat under hot lights for ages before being brought over. Fine if your desperate but I wasn't impressed.

Tried coming in with a service dog and was told there not allowed in even tho it says on a sign on the door that service dogs are allowed. Rude staff. Will never be coming here 0again

New management haven't got a clue what they're doing. Avoid!

Outstanding Service with a Smile – Zoe and Anabelle Make Every Visit Special! Every Saturday morning, after my food shopping, my visit to Costa at Lifeboat Quay, Poole, is the highlight of my routine. Zoe and Anabelle are absolute stars—always greeting me with warm smiles and a friendly catch-up. Their service is second to none, and their attention to detail is incredible. By the time I walk through the door, my coffee is already being made, which speaks volumes about their dedication and fantastic customer service. They truly make every visit a pleasure and are a real credit to the coffee shop. If you’re looking for great coffee served with genuine warmth and efficiency, this is the place to be!

We phoned an order in and it was ready and waiting by the time I arrived. the Chicken Balls were twice the normal size and the House Special Chop Suey was delicious.. Thank you Chopsticks House.

This is only the second time I've been in here.. The last time was before lockdown, when we ordered coffee which was luke-warm. We complained and was met with a very curt reply, " we aren't allowed to make it too hot. Health and Safety!" We said we'd like it warming up but they refused. We came back today, as it appeared to be under a new name "Coffee Society" We had to pay an extra 60p per cup for oat milk, and again it was Luke warm. Had to order a pot of boiling water to warm it up ( which made it really weak. ) £8.45 for 2 drinks!!! Looking up, there were cobwebs everywhere, and it wasn't very clean. Never again.

we didn't get our poppadom that we paid for.

Still serving cold food.. Cold food, dining area blocked with chairs as already cleaned before 8pm but closing at 10pm.