The best restaurants in Westgate Gloucester South West

Highly recommend the bottomless brunch. Excellent service, great selection of drinks and the best BB menu I’ve seen. Food was good quality and served quickly. Drinks were refilled promptly and good quality.

Just been refurbished and looking fresh and clean. Let's hope it stays that way. Really nice staff, most of whom go the extra mile. Can get lots of litter outside. Dishwasher & air con regularly die.

Rip off... Thinnest slice of cake in the world and they want you to pay for cream, wtf. Coffee was mediocre. Staff didn't seem to want to be there.

I love this cafe, the staff are friendly and doing their best. But the tiny fly problem mentioned in another review has been ongoing for a couple of years. It’s very irritating and off putting to have them land on your coffee cup! Not sure why it’s not been sorted out. The upstairs has been undergoing repair/refurbishment for months and months and is currently out of action. Such a shame!

Used to be the brst kebab in gloucester, with now yummies selling and keeping this place, wouldnt eat here if you paod for it

Date visited 16th Nov 2024. Started queuing in the takeaway line and then decided to eat in. We had already chosen of the takeaway menu so ordered straight away, having not seen the sit down menu (big mistake) Food came fairly fast and to be fair was tasty but tiny position of fish for what I thought would be £8.50 for the cod alone. We all had one scoop of chips at best on each of our plates. The other items were another tiny fish a battered sausage and a veggie pie.one tap water one San Miguel which is from the can one oasis and one orange juice. The mark up for sit down is a rip off at £15.50 for a small cod meal 17.50 for large (not sure large is possible). I think we were ripped of being charged £70.50 and even at a brief view at the sit down menu after am sure we'd been overcharged. The restraunt I can concur is not in the cleanest of conditions and strangely lots of security cameras all over the place felt like big brother. I'm not sure how long these owners have been here but are new since the last time we visited, I hope they do pay attention to reviews as I feel they may not last if they carry on in the manner in which they are. We will never return to this establishment enjoy the only money you'll be getting out of us.

I bought a pack of 5 spicy chicken goujons from here, they were delicious! Very tasty, actually spicy, and fresh and hot which is just what you want. The guy behind the counter was very friendly and professional, always nice to get customer service with a smile. Would recommend for tasty quick-grab grub.

We are a party of 7 family & friends sharing afternoon tea in the café. We weren’t allowed to pre-book, so caused a bit of a problem for staff, as we weren’t expected. The food and service was as good as anywhere we have been. 👍 However if we could have pre-booked it would have been fairer to all concerned. Once sorted, we thoroughly enjoyed everything.

Wow - struggling with shopping and long Covid the wonderful staff were amazing. They offered to carry my tray to my table and were so friendly ! Thankyou !

The disgusting true face of unacceptable capitalism shown by Sainsbury’s @ the Gloucester Quays superstore branch. Despite being a loyal customer having spent many thousands of pounds here over the last two years just read what happened to me THIS morning. Just read it & be absolutely flabbergasted… I spent money on the meal deal, and, with my hot counter product I went to a pathway alongside the petrol station, where I sat down on the path to call my father on my mobile & eat my hot food before it went cold (bear in mind there is no seating anywhere on the site except for one tiny place where Sainsbury staff all sit &/or local bike thieves/ wrong uns /drug dealers). No benches for over a mile in any direction. There are no obstructions nor ANY signs saying you cannot sit or stand there. It is away from everyone. It is not on the actual forecourt. Their own staff sit all over the place on their breaks on walls or seats or random places around the store. It’s a superstore supermarket!!! After finishing my food & polishing off my energy drink ALL OF A SUDDEN THE STORE MANAGER & OTHER MANAGER AMBUSHED ME IN THREATENING MANNER very threatening with go pro cameras. I am told “can you move from there please”. I replied “first of all why I am on a path not causing any issue & a duty manager previously told me there was no issue with me sitting there. Plus I am actually a customer not some random person, I can show you my receipts.” Then noticing that both of them were filming me with go pros I then said “actually before you reply let me also video this because this is ridiculous”. At which point they both run away from me. SUPER SUPER STRANGE! Ok to video & audio record me but they don’t want it the other way... hmmm?! Next thing I know when I finish my drink I go into the petrol station shop to cash in my small win lottery ticket on my way home after sitting there for 40 minutes… I AM TOLD by sales assistant who I know well & is a friend “I’m so sorry I don’t know what’s going on but I was just told not to serve you.” Anyway he is a nice genuine guy so he processed my lottery ticket anyway regardless because he knows me. So kind of LOOKS LIKE I HAVE BEEN BANNED AS A CUSTOMER! Wow!!! The real reason given I know many staff & many are my friends outside of the store is that they don’t like a deaf customer going to their store. Don’t believe Sainsburys with their ethics washing diversity, rainbow flags, black history month etc, they are IN REALITY demonic, repugnant & discriminate against the disabled. ITS ALL LIES! Leaving that aside they are rude, aggressive & disrespectful even if I were just an average customer with no disability. I know because I know I know I have done absolutely nothing wrong in 2 years as a daily customer whatsoever but sit down to make a phonecall. What the hell?!? Let me be clear Sainsbury discriminates against the disabled. This is a breach of the Equality Act 2010 so is this the sort of company you want to give your business to? Can’t even comply with laws on discrimination. FYI the city of Gloucester is well served by alternatives; there is Tesco Extra in Brockworth (inc petrol), Morrisons Metz Way (inc Petrol), Asda Town Centre (inc Petrol), Aldi Gloucester Quays (no petrol though) & two Lidl's where I have been dealt with courtesy, well, normally!!! I will be pursuing legal action for discrimination (the only reasonable thing to conclude) so others don’t face this appalling sickening disgusting treatment but you know I’m so disappointed this is the state of a once great British retailer. Further all the diversity inclusion & ethics or are all just cynical lies/ ethics washing/ Huw Edwards level deception. This is not a good company to give your business to. I myself couldn’t be more disappointed myself. What a shame! What a disgrace to the memory of the founding Sainsbury family. I’ve submitted a complaint to their head office TODAY, they have told me on the face of what I told them that as a company they apologise. They will review the whole issue & report back to me. Well, let’s see what happens. I’ll update if there is a resolution. But, in the absence of resolution, to all decent ethically minded hard working people you might want to think who you want to give your hard earned money to.

Oh days no anymore to go to the treats in Gloucester. I'm a very disappointed.. The man who was cooking he's wash he's legs in customer toilet in sink,, very dirty and very untasted food.. Highly not recommended the threats.. Very terrible

I can only assume there is alot of snobbery regarding these places, foods great,staff are very helpful and friendly, don't know what the problem is?? Cheap too,,often visit..

we have not got our delivery yet. and received a mail that it been delivered. where is my order

Pleasant pub to eat & drink in.great food,slow food service,unable to use QR code to order

Went to Tgi fridays gloucester Saturday 5th October for drinks we sat at the bar enjoying watching the bar tender tia make various cocktails half way through the evening we were told by a member of staff that she had complained to them about us staring at her and told us to stop this made me upset as this wasn't what was happening and so I apologised to tia and said I was just enjoying watching her make the cocktails .She then said F U and walked off.I will never go there again I was so upset and my evening was totally ruined .She also charged me £16 for a single cocktai l awful experience.