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1350 Opinions in 2 websites
We have used The Spice Room for many years, we also have 2 holiday cottages that we rent out where we recommend them as our Indian delivery/takeaway of choice. Sadly tonight’s meal was awful, not the same meal we normally have at all. We ordered a Rogan Josh and it was like a tin of chopped tomatoes with some tikka meat thrown in. No Indian flavour at all just chopped tomatoes and chicken. I called them as I wanted to let them know as I am sure this must have just been a mistake to be told in a very arrogant way that I “must have picked the wrong dish as this dish is tomato based” all I wanted was acknowledging and that they would pass on the feedback to the chef as I’m sure he must have just forgot to add any Indian spice/flavouring. Really sad about this and how I was treated but sadly I won’t be ordering from them again and I will be removing the menus from my holiday cottages incase my guests receive the same treatment.

194 Opinions in 2 websites
A very delicious and lovely bite to eat with a friend today where gluten free options did not come at a compromise. Offering gf fish finger sandwiches with home made coleslaw was the first surprise but the quality was superb! Really enjoyed the freshly battered cod pieces in a soft brioche bun with complimentary trimmings! Accompanied with a very nice coffee I would highly recommend for any one looking for a good gf option on the menu.

1167 Opinions in 1 websites
Food was really good. Had the scotch egg and crab linguine. Unfortunately, we were squeezed into seats where the table either side was touching our chairs. Everyone had to get out for anyone to leave the table. Also the ridge in the table top was very dirty and full of bits of food.

835 Opinions in 2 websites
We had our anniversary dinner at the atrium, and it left us underwhelmed. We had a taxi booked to take us to the hotel but they arrived late to collect us, it was completely out of our control. Out of courtesy, we called ahead to say we would be 10-15 mins late, to which the receptionist replied we would probably miss our first couple of courses. For starters, the timing of that doesn't work out, but equally, it sets the tone for how this hotel treats its customers. We objected and talked to a manager who said they'd do the best to accommodate us being 10 mins late. Jeez, thanks. The kitchen must be so overworked we're grateful. We arrived and the receptionist asked if she could take our coats, it wasn't until the end of dinner when I went to the loo I saw that our coats hadn't been put away safely they were just put on a peg in the main thoroughfare. Had I known that I'd have kept it safely with me. We went to the atrium dining room to see 6 inward facing tables. We were the 5th to be seated. The room itself has very corporate decor, a few flipcharts and red marker pens wouldn't have looked out of place. The wine list is small and tops at £120 a bottle, unless there was another list we were unaware of. Our white burgundy was served in red wine glasses. We noticed that the folks at the next table had their white in white wine glasses. The 6th table of guests arrived and then food service started. For each course several wait staff queued up with dishes for all tables and then the one waiter that was allowed to interact with customers deposited them on the tables and then stood at the front of the class, I mean dining room, and announced to us all what the dishes were. A few courses in I found this batch processing of dinner to be tiresome as we had to wait for others to get their food, have swapped dishes explained privately and then he would address the room before we could eat - meaning our food was getting cold. The pace of dinner was therefore dependent on the slowest diner before the plates were cleared and the next course could begin. If someone went to the loo the service didn't wait and the food was delivered and announced without them - always hallmarks of high end dining. Cutlery wasn't laid it was plonked on the table for diners to set themselves. Any requests of the waiter were met with comments of why he was busy and we had to wait. When people part with their hard earned cash they want to feel special and appreciated. Tone is usually set at the top, which is where the inflexibility and batch approach to dinner must come from. I dont particularly like being shunted through a dinner experience en masse. Its a shame as the service detracted from the food, which was good but not special enough that I should be expected to experience it like a coach load of punters. My sympathies to the chef, i can only imagine the hardship that it is to cater for 12 covers in an entire evening, When dining out, you always remember how the place made you feel, and lord of the mayor's left us feeling meh. Maybe communal dining for £450 a pop just isn't for us.

691 Opinions in 1 websites
We only had dinner along with drinks, fish and chips and the pie. The crust for the pie was really quite tough but I have to say the meat and everything else inside was gorgeous. We had such lovely and welcoming service from everyone, we hope to come again to stay. Really beautiful vibe in this place, nice and friendly.

531 Opinions in 1 websites
We had a fabulous meal this week - the service and food was of exceptional quality. The bread and olive platter was a wonderful start to the meal, beautifully presented with warm bread - just excellent! From the Steak to the beef, to the lamb to the burger - faultless! Two puddings to share as we were well and truly full but couldn’t leave without trying a Pudding from the “Pudding Club” again faultless! Beautifully looked after by Ed and Vicky - thank you so much, we had a wonderful time. We will be back and we highly recommend to all.

223 Opinions in 2 websites
The hotel itself is lovely. Great value for money. Will stay there again because they cater well for dogs. As far as food goes, go into Tetbury. We had the pan fried hake, squash soup and chips as an extra side. The hake was plain bad. The soup was ok but forgettable. The chips were undercooked. Everything including the wine was overpriced.