Based on 989 opinions finded in 2 websites
Based on 989 opinions finded in 2 websites
Opinions
Fantastic Thai restaurant, great tastic and presnted food, attentive, friendly staff and lovely atmoshere.
Ian Reay . 2024-10-06
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Excellent service and food. We visited the restaurant twice during a 4 day stay as we enjoyed the food so much. We shared starters on both occasions: chicken ( Kai satay) , king prawns with honey glaze ( king sadung nag ) , fresh muscle stir fry with chilli ( hoy chaow reua ), papaya salad ( sum tum ), vegetable tempura ( phak satay ), mixed veg stir fry with garlic and oyster sauce ( phad phak ruam mit)
Hazel Fay . 2024-09-26
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What an amazing experience! Probably the best Thai meal we have ever had. We had soups, followed by Thai green curry and for me Sea bass and courgettes. It was all lovely, and unlike some Thai restaurants, good portions, so not only did we feel we had had great food and a lovely experience, but we were full too!
tracerWarwick_ . 2024-09-21
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Good food. Pleasant and service-oriented staff.
Michael Ericson . 2024-09-11
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Really good authentic thai food, staff was really friendly, had a great dinner
Nikki H . 2024-09-10
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We are currently on holiday in the local area and thought we'd get a takeaway this evening - a decision that I now very much regret. Once we'd driven the 10 minutes or so back to our accommodation we found ourselves chucking the chicken satay skewers, (part of the mixed starters) in the microwave as some it was pink inside and clearly not cooked all the way through. All in all a very disappointing experience and the rest of the dishes were equally underwhelming. Just short of £93.00 for a family of 4 I feel pretty ripped off. Only positive is the staff - they seemed very pleasant but then I've yet to meet an unpleasant Thai person. I'd advise giving this place a wide berth.
justintimer . 2024-09-04
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The food is always consistently excellent as is the service
J What . 2024-08-31
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Amazing food and amazing service. We were visiting Cotswold for our mums 70th and we had a lovely time. We love Thai food and have been to Thailand and this food was soooo good. They were very accommodating and sang happy birthday, so sweet. We ordered a prawn basil stir fry, steamed seabass and prawn penang (which we pre ordered).
Monica Navsaria . 2024-08-26
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Really stunning interior design which continues throughout both floors of the restaurant and even into the loos. The food was presented beautifully and was full of flavour. There is a wide selection of choices on the menu, even for someone who doesn't like spice I found it hard to narrow down what I wanted from the many options available. The service was super quick, starters were out within 5-10 mins and mains soon after. Drinks order was taken just as promptly. All the staff were friendly and polite, greeting us with smiles. All in all a lovely restaurant that should be in the top 10 in Cirencester!
Jasmine Lingard . 2024-08-25
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Good service, clean restrooms, delicious food but small portions
Jan C . 2024-08-09
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Easily one of the best experiences we've had at a Thai restaurant, from the service to the food. Staff were really nice, warm and welcoming without being overly "servicey". Dishes were served on top of a candle to keep the food warm. Curry had a really good flavour and the fish tasted fresh. Very family friendly with a cosy and comfortable interior. Prices were reasonable. We've been to a lot of Thai restaurants around the world and this is definitely top 5.
Aldo T . 2024-08-01
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Not only is this authentic Thai, it is exceptional Thai on every level. This is the most beautifully appointed facility, I suspect the abundance of Thai carvings were directly imported; two floors of gorgeous wood work, delightfully crafted for a wonderful Thai ambience. I would highly recommend the "Banquet" meal options which include a great assortment of appetizers and four generous portions of mains for each selection. They are more expensive meals, but really, they are a great value, especially if you are less experienced with Thai food or if you are just not sure what to order. You won't be disappointed. The meal and appetizers are thoughtfully prepared, very fresh and well presented with vegetable carvings and garnishes. The dishes are kept warm on traditional Thai "hot pots" keeping the food warm, bubbling actually! I did not inquire, but it seems very much like a family business with all of the care, joy and pride that went into the meal and the genuine Thai warmth and hospitality that make the experience profoundly inviting. I want to return soonest!!
Mark . 2024-07-23
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Very nice authentic Thai food. Lovely atmosphere in Thai decorated interior. Food was excellent. I had Thom Kha and other half had Thom Yam soup to start. I had Phad Thai and he had green curry. Very nice food.
Orchid444 . 2024-07-13
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Lovely restaurant, beautiful interior, delicious food, super quick service. Will definitely be back!
Tamsin Banester . 2024-06-24
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Excellent food, quick service. I was disappointed my the lack of traditional puddings! :(
マウリツィオ(Maz) . 2024-06-15
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Although it is on the sweet side, it is very consistent with authentic Thai cuisine and is a must-try for those with Asian stomachs.
Denzel Yu . 2024-05-08
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The food was great and the portions were certainly sufficient. We went for dinner and had the Chilli option which comes with a bunch of starters and with about 3 mains and a fried rice. The service was slow as there were only three waiters and the restaurant was packed. We had a reservation at 08.30 but had to wait for about 20 mins to get a table and there was no possibility of sitting till a table for prepared or vacant.
Rankothge Chinthaka . 2024-05-07
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Beautiful decor, friendly service and excellent food. Highly recommended.
Dom & Elise Simmons . 2024-04-11
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Brilliant food, brilliant service, definitely recommend.
Georgios Siminas . 2024-04-07
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Great food, but very rushed. We were in and out in less than an hour, which would be ok if this was a cheap noodle bar, but for a restaurant where we wanted to chat and spend an evening it was poor.
Nicola C . 2024-04-07
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Went here for my girlfriend birthday and food was OK but the service was terrible! The waiters did not smile once and did not talk to us until it was time to pay, then they was acting like our best friends! Maybe for a tip. Plus when serving the food to my table the 2 women waiters was banging the cutlery and plates on the table. One thing they did which I hate when eating out is the waiter came and took my plate away which I was eating from away when I still had food in my mouth and didn't even ask if I had finished!
anthony hendricks . 2024-04-06
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We ordered a takeaway, so disappointed. Everything was precooked, coagulated and not good at all. We were a group of 7, celebrating my husbands birthday. The rice was awful, curries runny and generally poor. It used to be good but will not be going back.
charlotte p . 2024-03-24
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The Thai emerald is everything you want in a Thai restaurant. Great food, authentic music, helpful and lovely staff and great decor. This is one of my go to places in Cirencester for food. Best place to park is in sheep street as it is only a short walk to the restaurant.
Georgina Brown . 2024-03-20
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Delicious food, quick service, beautiful restaurant! Shared the banquet 'Favourite' spread between 3, a great mixture of dishes n pretty presentation. The chicken satay was gorrrrgeous on the starter, the roast duck on the main is still making my mouth water to just reminisce. Apt prices!
evie . 2024-02-22
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Authentic Thai restaurant with healthy and tasty food. Tha atmosphere is very nice and the service is friendly. Prices are reasonable for what you get. Highly recommended
Lui Gi . 2024-02-11
MORE AT Google
I cannot recommend this place enough!! The food is so delicious. We had chicken pad Thai and massaman curry. I love Thai food and this is one of the best places I have eaten. The staff are also so lovely and the service was fantastic.
Ally Sampson . 2024-02-11
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We were struggling to book a table as the phone lines were busy, when we arrived the owner apologised for being so rushed as they were running on half staff, you really couldn't tell! Amazing service and fantastic food!
Thomas Doody . 2024-02-10
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Great food good service but expensive.
Ben Warren . 2024-02-02
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I eat here often and it's friendly with excellent food. Closed Mondays but good for any other day of the week.
Guy Milnes . 2024-02-02
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Really, really great food; great vegetarian & vegan options; friendly service and intricate decor!
Duncan Hall . 2024-01-25
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Service was fine, but the food was quite bland. I got the 105 (Crispy Tofu and Aubergine) and it just tasted like it was covered in syrup which was quite unpleasant. Also said it was slightly spicy but all I could taste was sugar. The Tom kha kai soup was reasonably good and definitely did taste like lemongrass/lime etc.
Amer Sehmi . 2024-01-21
MORE AT Google
Beautiful restaurant with delicious food. Great vegan options. I had a great dinner here with my partner. Thank you!
Катерина Васильева . 2024-01-19
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The food here is incredible and the waiters are really friendly. We had a young child with us and they made her feel very welcome. The food comes out quickly and stays warm on the table. Lots of choice and clear options for vegans/veggies.
Charli Hadden . 2023-12-27
MORE AT Google
Overall great food, especially the curries - some of the best I've had in England. Quick and good service.
Krishan Khanna . 2023-12-24
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Magical place, food and atmosphere is spectacular!
Fairfax Hall . 2023-12-15
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The panang curry was amazing! The jasmine rice was cooked perfectly. I enjoyed several cups of hot tea.
Andrew Shoot . 2023-12-03
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Service très attentionné Nourriture parfaite et réconfortante en cette froide journée.
Rachel Pierre-Roulin . 2023-12-03
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Food is very good, but prices have shot up. It will have to be a treat now, not a regular night out. Plus, they have put a service charge on top of the bill.
Colin Walker . 2023-11-23
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Lovely atmosphere, staff were attentive and professional., not pushy happy to help if required. The food WELL that was just delicious couldn’t ask for better, wonderful flavours, noodles were cooked to perfection. Looking forward to my next visit.
Gilly Till . 2023-11-15
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Lovely Thai, friendly staff good food at a reasonable price. Very authentic feel, enjoyable.
Tony Ingham . 2023-10-20
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Lovely place and good service. Wide menu choice, we had an enjoyable meal.
Keith Freegard . 2023-10-19
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I can only comment about the service as we left before sitting down. We were not acknowledged when we entered (two employees looked and both looked away), and then we were treated as if they were doing us a favour by serving us. The attitude was awful. Unfriendly, curt and unpleasant. We were shown to a table but decided we wanted to spend our money elsewhere rather than be treated poorly. We left before sitting down. The waiter did not seem to understand when I told him why he had upset us. Too arrogant, I suspect.
Paul . 2023-10-17
MORE AT TripAdvisor
Fantastic food excellent service definitely will return great value for money
RJG G . 2023-10-14
MORE AT Google
Very well presented and tasty too! Just they forgot about my 2nd drink. Portions good size and staff very helpful.
Ian.J. Gough . 2023-10-08
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Was very busy when we went, the service was great and the food was some of the best Thai.
R T . 2023-10-06
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Lovely meal and excellent fish dishes - thanks!
docmark205 . 2023-10-02
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A group of us went out to the Thai restaurant on Friday night. Staff were amazing. They accommodated an extra four people in a group. Food was incredible. Can’t wait to go back again
Emma Turner . 2023-10-01
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The food was amazing service was wonderful the only problem was that I waited for a half an hour for food
Nadav Baitcher . 2023-09-19
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Authentic. Tasty. Reasonable value. Accommodating.
Matthew Tippett . 2023-09-19
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Great food and ambiance! Recommend their fish dishes. Will be back.
Jonathan Moore . 2023-09-09
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Simply the best thai restaurant going. Food is always on point with excellent service. Highly recommended
Dan Gardner . 2023-09-05
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Great food, great service, lots of vegetarian and vegan options.
Lucy Aston . 2023-09-04
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We went on the Sunday evening of bank holiday. Tasty food, great service and well priced. Would highly recommend this restaurant
BelinderK . 2023-08-29
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Came here for our anniversary ( which we advised about when booking ) although the food was not bad and plentiful - we felt very rushed in and out within an hour not really how we wanted to spend an anniversary meal - the service was not great we was trying to speak to our waitress who just nodded each time but surprisingly when it came to the bill she was able to tell us service was not included!! But rude !! A bit disappointed - as wanted to make this a bit special - (they did not ) it’s fine if you want to be in an out quickly though. And we did leave a tip!’
Dor1963 . 2023-08-08
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The flavours were out of this world. The best Thai I have ever had. Very authentic restaurant. Service was brilliant. Would go back in a heart beat! Only got a picture of the starter.
AbiLunar . 2023-08-06
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Well presented and authentic restaurant. We were warmly welcomed and had efficient service throughout. Good wine (Sauvignon blanc). We were spoiled for choice with what we wanted to order but settled on duck and shiitake mushroom spring rolls and honey sesame prawns to start; both delicious. We had beef Penang, sweet and sour chicken, pad Thai (excellent) and rice. Very full but very delicious !
BecciGlos . 2023-08-05
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The food itself was quite tasty – the chicken cooked with Thai basil and fresh chillies was delicious and the green curry was fragrant with coconut milk and fresh Thai basil. However, the service completely soured what should have been an enjoyable dinner. Our waiters were shockingly grumpy throughout the evening. They slammed plates down on the table without a word. When we asked questions about the menu or made modifications to our order, they seemed annoyed. Worst of all, they made several mistakes with our order but refused to apologize or even crack a smile when we pointed out the incorrect dishes. The wrong items just sat there getting cold while we waited and waited for replacements. When we asked one waitress for some chilli oil, she said they’d run out. Guessing she was just being lazy, we asked another who brought it, albeit without any enthusiasm whatsoever. No matter how we approached them politely, they remained miserable. It's truly too bad because the food at this Thai restaurant is quite good. However, I cannot recommend it due to the unacceptable service. The owners need to do some training with the wait staff on basic etiquette and customer satisfaction. Until major changes are made, I'll be taking my Thai food cravings elsewhere.
Minul Shah . 2023-07-31
MORE AT Google
Love it. The food is the best Asian bar none.
Steve Simmonds . 2023-07-23
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Speed of service left us uneasy. Food was ok but nothing special. Service very friendly and efficient. Parking 100yds away. All in all not bad but we've had far better Thai meals.
Michael Worth . 2023-07-23
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Delicious food, good service at a reasonable price…..
Peter Micallef . 2023-07-12
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Family meal (Cirencester) we were very much looking forward too and the food was very disappointing and below expected standard for the price. I have been coming to this restaurant for years and I will not return unless they improve the cooking. The Pad Thai was covered in sugary sauce in soggy noodles and the green curry had tasteless chicken with minimal veg. We told staff the food was not as good as it was in the nicest way we could but according to a member of staff no one else had complained that evening so it was shrugged off. We paid our bill in full but I strongly believe that was not handled in a professional way. You have lost our custom, a really shame it was an amazing place to eat.
J Jones . 2023-06-22
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Fabulous meal, lovely quiet atmosphere and great service 😀
Lizzy Minshall . 2023-06-22
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Fantasic meal and freindly staff.
Rob H . 2023-06-19
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Lovely decor, good service, good veggie / vegan choices but food quality a little lacking
Ria Hurley . 2023-06-05
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Good food, but the beer is a bit over priced.
Nilesh Patel . 2023-05-24
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Lovely restaurant with amazing decor. Great service and food !
Anne Martin . 2023-05-19
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A little dissapointing given reputation for best Thai in Wiltshire, felt starters tasted very bland, mains were nice, but service was not great ( wrong drink delivered and when we questioned the expression was a little confused and when replaced the comment was " this should be right" ) all in all a little underwhelming - but very busy so you need to book.
Daz Pascoe . 2023-05-09
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Takeaway was awful and the curry I ordered was like water. Guy who took our order was abrupt and was really rude. Would not recommend this place if your visiting from London. It’s not authentic thai food!
Franks Temassy . 2023-04-25
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Really tasty Thai food in a nice setting with good service at a reasonable price.
Gary Clements . 2023-04-23
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Booked online,!!! but sadly had to wait while a table was rushed together!! right by the entrance!!! Not good!! Service OK! Food excellent!!
Gary wallace . 2023-04-15
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What an amazing place. The decor is stunning and the food is excellent. It centrally located so it is perfect for a night out out!!! I was with my partner who is veggie and there was a good selection which tastes great. For the meat eaters out there the selection was amazing. They have a large menu so be prepared to spend ages choosing your dishes 🤣 For 2 it was £60 and that included starter, main and drinks. They catered for small groups like our (4) and we saw bigger groups too. It still had an intimate feel and I can't imagine roudy tables being tolerated for too long!! Would definitely recommend
Rachel Jones . 2023-04-15
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Really good food, hot plates, attentitive staff. Great decor. Set meal prices good as you get plenty in terms of portion size. Worth a visit if staying in Cirencester!
ad182uk / ad_182_uk . 2023-04-14
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Pretty good range of gluten free options (clearly marked), lots of different flavours of rice. The waiters are nice and service is fast. The setting is surprisingly romantic
Alina Cernaka . 2023-04-11
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Great atmosphere. Food fresh and tasty. Great staff. Highly recommended.
Oxana Fedorova . 2023-04-10
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Not impressed, food we ordered was so oily we had to use a tissue paper to get rid of the oil, curries we ordered- looked like vegetables were just thrown into them, curry was ok to be honest Ambience was good but the waiters looked tired and exhausted and don’t think they understood English well Naah
Adibaba123 . 2023-04-07
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טעים מאד, לא יקר. רצינו יותר חריף.... מקום יפהפה.
ציפי נוימן . 2023-04-03
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Thai home style cooking and super fast service. Very impressed with quality of dishes.
Nik C . 2023-04-02
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Food was absolutely delicious, some of the best we've had. The menu had great variety, and prizes were good. Portions are a bit small but this does mean one can try as many dishes as possible (starters, mains, sides, etc). Service was very quick as we managed to sit, order, eat, finish and pay in about 30 mins. Place was very clean and staff very friendly. Highly recommend!
Newport 7 House . 2023-03-25
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Simply the best! Great food, great ambience and great service. My go-to meal out every time!
Richard Aquati . 2023-03-22
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What a wonderful experience. Amazing staff and some of the best food I have ever tasted . Thank you I will be back.
Calamityx2 . 2023-03-10
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I've not been here for years.! It was blooming lovely! Nice to see it busy on a weekday evening. Quick service, lovely family run restaurant.
Emma Harford . 2023-03-08
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Visited on a Saturday night with some friends and had an amazing time. The food was fantastic, as a vegetarian there were enough options which all sounded amazing. The decor is great, with wood carvings and marble sink in the toilet as well. Service as very attentive, no complaints what so ever. Highly recommend Thai Emerald for a good night out with great food.
Matt Belcher . 2023-03-05
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Ornate carvings throughout the restaurant which sets it apart from so many other Thai restaurants - beautiful setting and excellent service. Delicious food with a good range of banquet menus to choose from. Always great when food 'looks' good - pleasing to the eye - and doesn't disappoint the taste buds either! Also had 0% beer - which is a plus for those who would like the taste of the drink without the after effects!
theWillwritingYogi . 2023-01-11
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Good menu with sufficient vegetarian and vegan options. Service could have been improved with food and drinks taking a while to arrive, but when it did the food was good. We had a reservation too, however didn't appear that we'd have a problem in being seated even if we hadn't.
Keval Chavda . 2023-01-09
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From the lavish wood carvings that cover every surface to the fantastic food, dining at the Thai Emerald was a memorable experience. Plus the service was very efficient and courteous. Probably the best Thai restaurant I have ever been to.
Kevin H . 2023-01-05
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Everything was delicious. I highly recommend this place
Magali Ruiz . 2023-01-04
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Visited this restaurant with a young child and we were made fantastically welcome from the get go. The interior itself makes it worth a visit (closest you’ll get to Thailand without going to Heathrow), but coupled with the top service and food, this place is a compulsory stop for anyone in town. There is an extensive menu, serving consistently great food. The staff are efficient and friendly- a kind man gifted my son a little airplane toy to keep him amused throughout. 10/10
Samhorse89 . 2023-01-04
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Simply the best Thai food in the area without exception. Booking is advisable as it is super popular 👌
Andrew Thorne . 2022-12-05
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A great restaurant,a good food selection, friendly staff. Amazing furniture
Monkey . 2022-12-01
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Average Thai. Very swift and polite service
Claire Robinson . 2022-11-28
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Amazing food! Staff friendly. Great atmosphere.
Tyler Rogers-Parkes . 2022-11-17
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Probably the most authentic Thai restaurant in the area, food is great and the staff team go above and beyond.
vasile palimaru . 2022-11-13
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Fantastic food & service. Great authentic decoration.
Stuart Banks . 2022-10-27
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Excellent food and attentive service
Andrea Johns . 2022-10-26
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For a fancy night out in Ciren, this is a strong choice - efficient service, good food, calming atmosphere
Bert Youell . 2022-10-22
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Amazing place to have dinner, brilliant food, amazing staff and the ambiance is fantastic. Will definitely eat there again.
Tru Gough . 2022-10-09
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Nothing to much trouble,beautiful atmosphere. Food amazing
kayla lou . 2022-10-07
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Love this place.. Great food always.
Serena Coghlan . 2022-10-04
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Lovely flavoursome food served by friendly staff. Been missing out on a good Thai dish for some time and this place makes it worth waiting for.
michaelpX6036CJ . 2022-10-03
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Very lovely Thai. Beautifully decorated restaurant with lovely staff.
Daniel Ness . 2022-09-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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770 Opinions
Shocking service I don't normally review While doing a small tour of the area and having stopped at the close several times we decided to stop there for lunch that was a wasted 45 minutes We Sat in the garden got ignored for around 10 minutes in the end I went inside to ask for menus i had to stop a waiter to ask as i was continually ignored as staff walked past never asking can I help you I took the menus outside 2 visits from a waiter to another table again never looking around or asking would we like to order a some time later a second waiter appeared at the wooden station again no acknowledgement whatsoever we then decided we were wasting our time we really should not be trying to chase some service the staff here need some desperate training even a comment of I will be with you shortly would have been great ! And acceptable ! We returned to painswick for some great service and had lunch there But it's nice to see the close is doing so well they don't need to worry about lost custom