Entering this coffee shop is more than an experience for me; its a ritual.
Every Sunday for four years I've been enjoying the best double espresso coffe in England.
Far and away the very best coffee shop.
The restaurant and the food was cold. We arrived around lunchtime 10/01/2025 and ordered two full English breakfasts. We waited about 20 minutes for the food to arrive. When we began to consume the food it was obvious that the plate, beans, mushrooms and toast were cold. When the waitress arrived at another table I complained about the temperature of the food and ambient temperature in the restaurant . Her reply was to say the heating comes on now and again . The temperature outside actually felt warmer than it was in the café area . I would not recommend any Morrison's outlets for food because this is the second time I have been bitterly disappointed with the food and surroundings. The first time was at the Ebbw Vale store where I purchased Fish and chips for 2 which was very poor quality.
We booked an all inclusive accommodation and food weekend. Everything was just as we would have wished with a very comfortable room and a fantastic ‘around the world’ menu. The wine flowed freely and we just relaxed into a stress free few days.
We arrived and were promptly shown to our table , two groups came after us and were served before us . We wait twenty minutes to have a waiter come over , and when asked to order my pizza I was told no no I do drinks first , he then took a further ten minutes to bring our drinks and didn’t stay to take our food Order. I’m celiac so I ask for a gf menu they then told me they had an allergen folder that they couldn’t find . When the waiter eventually came for our food order he told me they had run out of a few ingredients so I needed to order something else . He was very pushy for me to order his recommendation, which I asked if it was definitely gf he told me it was . It took a further 20 mins for our food to arrive , when I want to pay I was told I could only pay the waiter who severed me he took ten minutes after I asked to pay to come over so I could pay . I love pizza express but the service is slow and unacceptable we won’t be returning
The cafe staff are always very helpful and lovely. I bring my kids every week and they love it. Shop floor is always well stocked and staff are helpful
I am so disappointed that they stopped doing the vegetarian nuggets
My words can't express my sadness and anger I feel like I'm going to cry as they were one of the only things I ate there domino's if you see this please take the time to take this in and bring the vegetarian nuggets back :(